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Article
Publication date: 12 January 2021

Improving performance through leaders' forgiveness: the mediating role of radical innovation

Emilio Domínguez-Escrig, Francisco Fermín Mallén Broch, Ricardo Chiva Gómez and Rafael Lapiedra Alcamí

The objective of this study is to analyze the relationship between leaders' forgiveness and organizational performance using radical innovation as an explanatory variable.

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Abstract

Purpose

The objective of this study is to analyze the relationship between leaders' forgiveness and organizational performance using radical innovation as an explanatory variable.

Design/methodology/approach

The study was conducted in a sample frame of 11,594 Spanish companies. A total of 600 valid questionnaires were obtained. The structural equations were used to validate the proposed hypotheses.

Findings

Results confirmed the hypotheses proposed in the model: the authors provided, through structural equations, empirical evidence of the relationship between leaders' forgiveness and organizational performance, mediated by radical innovation. Leaders' forgiveness promotes radical innovation and, in turn, performance.

Research limitations/implications

The sample of companies is heterogeneous in terms of firm turnover, size and age. The study is focused on radical innovation.

Practical implications

The present study may help to develop more humane policies to manage human resources, by taking into account employees' feelings and needs.

Originality/value

The business field is closer to competitive values and has traditionally underestimated the importance of leaders' forgiveness. This is one of the few studies that empirically analyze the consequences of leaders' forgiveness within organizations.

Details

Personnel Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/PR-12-2017-0396
ISSN: 0048-3486

Keywords

  • Forgiveness
  • Leadership
  • Radical innovation
  • Performance

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Article
Publication date: 15 May 2020

Promoting firm innovativeness through servant leadership and corporate social responsibility to employees

Francisco Fermín Mallén Broch, Emilio Domínguez Escrig, Ricardo Chiva Gómez and Rafael Lapiedra Alcamí

Based on the upper echelons and organisational identification theories, this paper focuses on the relationship between servant leadership and firm innovativeness, as well…

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Abstract

Purpose

Based on the upper echelons and organisational identification theories, this paper focuses on the relationship between servant leadership and firm innovativeness, as well as the underlying mechanisms that explain this relationship. More specifically, we analyse the relationship between servant leadership, firm innovativeness and corporate social responsibility to employees (CSRE).

Design/methodology/approach

A total of 285 Spanish firms took part in the study, and 570 questionnaires were gathered. Structural equation modelling was used to validate the proposed hypotheses.

Findings

Results suggest that servant leadership has a positive relationship with firm innovativeness, and this relationship is fully mediated by CSRE.

Research limitations/implications

HR managers have an overall view of their company and of the behaviour of other leaders. However, future research should also consider employees perceptions. The present study is cross-sectional, and it would be interesting to study the development of the interaction between leaders and followers, which calls for longitudinal and multilevel studies.

Practical implications

According to our results, managers could foster firm innovativeness if they select and promote leaders who display the different leadership behaviours related to servant leadership: empowerment, servitude, accountability, courage, authenticity, humility and stewardship. Moreover, training programmes should also foster these behaviours.

Originality/value

Few empirical studies analyse the relationship between servant leadership and innovation. The main contribution of the present research is to further the current knowledge of this relationship by disentangling the mediating role of corporate social responsibility to employees.

Details

Leadership & Organization Development Journal, vol. 41 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-03-2019-0127
ISSN: 0143-7739

Keywords

  • Servant leadership
  • Corporate social responsibility
  • CSR
  • Innovativeness
  • Corporate social responsibility to employees

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Article
Publication date: 7 November 2016

How does altruistic leader behavior foster radical innovation? The mediating effect of organizational learning capability

Emilio Domínguez Escrig, Francisco Fermín Mallén Broch, Ricardo Chiva Gómez and Rafael Lapiedra Alcamí

The purpose of this paper is to provide empirical evidence of the relationship between altruistic leader behavior and radical innovation, using organizational learning as…

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Abstract

Purpose

The purpose of this paper is to provide empirical evidence of the relationship between altruistic leader behavior and radical innovation, using organizational learning as an explanatory variable.

Design/methodology/approach

To confirm the hypotheses, structural equations were used on a data set from a survey carried out on Spanish firms with recognized excellence in human resources management.

Findings

The study empirically validates the conceptual model. Results suggest that organizational learning capability fully mediates the relationship between altruistic leader behavior and radical innovation.

Research limitations/implications

The database used in the study is very heterogeneous. Future research might delimit the database by organization size or sector.

Practical implications

Results suggest ideas for organizations that want to implement a working environment that fosters innovation performance in order to achieve radical innovations.

Originality/value

This is one of the few studies to concentrate on altruistic leader behaviors as such. This paper contributes to understanding how altruistic leader behavior affects radical innovation and the key role played by organizational learning capability.

Details

Leadership & Organization Development Journal, vol. 37 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-03-2015-0050
ISSN: 0143-7739

Keywords

  • Innovation
  • Organizational learning capability
  • Altruism
  • Radical innovation
  • Altruistic leader behaviour

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Article
Publication date: 1 June 2003

Organizational learning and product design management: towards a theoretical model

Ricardo Chiva‐Gómez, César Camisón‐Zornoza and Rafael Lapiedra‐Alcamí

Examines the relationship between organizational learning and product design management while, at the same time, analysing the repercussions they may have on performance…

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Abstract

Examines the relationship between organizational learning and product design management while, at the same time, analysing the repercussions they may have on performance, in the Spanish ceramic tile sector. A comparative case study of four companies from this sector enabled the construction of a theoretical model, which linked the factors that facilitate organizational learning, in the context of product design management, with the activities of this practice. In this model, 14 factors are seen as being essential to the existence of organizational learning and may be divided into two groups: one related to the activities that have to do with the conceptual‐analytical phase of the product design process, and the other linked to the activities related to the creative‐technical phase. All these factors are positively associated with efficient product design management and with improved business performance.

Details

The Learning Organization, vol. 10 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/09696470310472480
ISSN: 0969-6474

Keywords

  • Ceramics industry
  • Organizational learning
  • Product design
  • Product management
  • Performance
  • Spain

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Article
Publication date: 9 November 2012

Social networks and Web 3.0: their impact on the management and marketing of organizations

Fernando J. Garrigos‐Simon, Rafael Lapiedra Alcamí and Teresa Barberá Ribera

Innovations, coupled with the advancement of new information and communication technologies (ICTs) and the evolution of the internet, have had a profound impact on the…

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Abstract

Purpose

Innovations, coupled with the advancement of new information and communication technologies (ICTs) and the evolution of the internet, have had a profound impact on the structure of firms and have altered the decision‐making process. In the new economic and social environment, the understanding of the developments and transformations undergone by ICTs with the advancement of social networks and Web 3.0 technology is vital because of the influence of recent innovations in the competitiveness of organizations. The aim of this paper is to achieve an in‐depth understanding of the new environment that has emerged with these developments.

Design/methodology/approach

The study focuses on the use of social networks and the conception of the corresponding new business models, highlighting the importance of community managers and crowdsourcing processes.

Findings

The paper explores the possible sources of competitive advantages open to organizations in the light of recent innovations, and highlights the developments that they should implement to improve the decision management process and exploit new situations.

Practical implications

The paper analyzes the impact of social networks and Web 3.0 technology in the management and marketing of organizations, highlighting certain mechanisms to improve competitive advantages for organizations.

Originality/value

The impact of social networks and Web 3.0 technology on organizations has not been analyzed in the literature. The paper also highlights the importance of community managers and crowdsourcing processes in coping with the new environment.

Details

Management Decision, vol. 50 no. 10
Type: Research Article
DOI: https://doi.org/10.1108/00251741211279657
ISSN: 0025-1747

Keywords

  • Social networks
  • Community manager
  • Crowdsourcing
  • Innovation
  • Organizations
  • Communication technologies
  • Competitive strategy

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Article
Publication date: 1 June 2004

A model of product design management in the Spanish ceramic sector

Ricardo Chiva‐Gómez, Joaquín Alegre‐Vidal and Rafael Lapiedra‐Alcamí

Product design is an essential aspect of the process of new product development and innovation, the efficiency of which depends on the existence of some kind of…

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Abstract

Product design is an essential aspect of the process of new product development and innovation, the efficiency of which depends on the existence of some kind of management. However, there is no generally accepted agreement as to exactly what activities this management involves, nor any analyses of the most suitable context for it to develop in or of the relationships that link these activities with performance. In this paper, we study product design management in depth and examine in what way and in which contexts it contributes to an improvement in performance. In order to do so, we carried out a case study of four companies from the Spanish ceramic tile sector that also revealed the activities of an efficient product design management. These were divided into two phases of the product design process: the analytical‐conceptual and the technical‐creative phases.

Details

European Journal of Innovation Management, vol. 7 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/14601060410534375
ISSN: 1460-1060

Keywords

  • Product design
  • Product development
  • Ceramics
  • Spain

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Article
Publication date: 19 July 2013

Innovating with the in‐crowd: Crowdsourcing is part of an honorable tradition

The purpose of this paper is to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

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Abstract

Purpose

The purpose of this paper is to review the latest management developments across the globe and pinpoint practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

In the early eighteenth century, an English carpenter and clock maker, John Harrison, was awarded a phenomenal sum of money – £15,000 – when he made a great scientific and technological breakthrough. Harrison invented the marine chronometer which determined ships' longitude at sea. The Longitude Prize was established after the likes of Edmond Halley and Isaac Newton had failed to come up with a solution. Recalling the story in the Harvard Business Review, Kevin J. Boudreau and Karim R. Lakhari make the point that this is really an early example of what we now call crowdsourcing – getting ideas or creating new products and services by enlisting the help of a large body of people.

Practical implications

The paper provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to‐digest format.

Details

Strategic Direction, vol. 29 no. 8
Type: Research Article
DOI: https://doi.org/10.1108/SD-06-2013-0032
ISSN: 0258-0543

Keywords

  • Collectivism
  • Creativity
  • Crowdsourcing
  • Ideas generation
  • Innovation
  • Social networks

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Article
Publication date: 17 June 2019

Does leader humility matter? Effects on altruism and innovation

Fermín Mallén, Emilio Domínguez-Escrig, Rafael Lapiedra and Ricardo Chiva

The purpose of this paper is to analyze the effect of leader humility in firm innovativeness. The study highlights the importance of promoting altruism within…

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Abstract

Purpose

The purpose of this paper is to analyze the effect of leader humility in firm innovativeness. The study highlights the importance of promoting altruism within organizations as a mechanism that may explain why leader humility fosters innovation.

Design/methodology/approach

The study was conducted in a sample frame of 11,594 Spanish companies. In total, 568 valid questionnaires were obtained and 284 different companies participated in the study. Structural equations were used to validate the proposed hypotheses.

Findings

All the hypotheses proposed in the conceptual model were confirmed. Results provide empirical evidence of the positive relationship between leader humility and firm innovativeness, as well as the mediating role played by altruism. In other words, leader humility promotes altruism and, in turn, firm innovativeness.

Research limitations/implications

The sample of companies is heterogeneous in terms of firm turnover, size, export ratio and age. The study is focused on firm innovativeness and only studies altruism as a mediating variable in the relationship between leader humility and firm innovativeness.

Practical implications

The present study provides some guidelines which may help companies to improve their competitiveness, enhancing workplace conditions.

Originality/value

There are few empirical studies that analyze the effect of humble leaders or leader humility on innovation. The main value of the present research is to further the current knowledge of this relationship by disentangling the mediating effect of altruism within organizations.

Details

Management Decision, vol. 58 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/MD-11-2018-1180
ISSN: 0025-1747

Keywords

  • Leadership
  • Altruism
  • Innovation
  • Innovativeness
  • Humility
  • Humble

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Article
Publication date: 1 July 2014

Analysis of new product development research: 1998-2009

Vinayak Kalluri and Rambabu Kodali

The purpose of this paper is to present a systematic review and analysis of existing research articles on new product development (NPD) published in the 12-year period…

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Abstract

Purpose

The purpose of this paper is to present a systematic review and analysis of existing research articles on new product development (NPD) published in the 12-year period starting from 1998 to 2009.

Design/methodology/approach

To explore the articles related to NPD, four key words namely new product, product design, product development and product innovation were used in combination of title or abstract or keyword of the articles through several knowledge databases. The abstracts of journal papers were read and a decision as to whether article belongs to any NPD research issue or not was made. In total, 1,127 research articles were categorized systematically and then analyzed on various principal NPD information groups.

Findings

Analysis of selected articles led to a certain level of dispersion in the publication of NPD research in different journals. It is found that more attention needs to be on knowledge and creativity management, communication and information transfer in any NPD process.

Originality/value

By observing extended literature from authors reviewing articles from various journals, growth in research, and variety of topics covered in NPD, a broad systematic multi journal review of NPD literature is clearly overdue. The authors have developed a comprehensive listing of publications on NPD where they have classified the surveyed papers according to various principal NPD information groups like: published year, NPD research stream, type of organization studied (industrial/consumer/service), level of innovation (high/moderate/low), NPD focus on frameworks, performance perspective (success, failure or both), NPD research design (conceptual/empirical and qualitative/quantitative) and NPD relevant best practice element. Based on the classification scheme, the issues were analyzed from the system's perspective and their implications to NPD research.

Details

Benchmarking: An International Journal, vol. 21 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/BIJ-06-2012-0040
ISSN: 1463-5771

Keywords

  • Innovation
  • Product design

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