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Multiple research studies show a positive correlation between library usage and student retention. At the same time, no formal research studies focusing on the effect of library usage on LGBT student persistence and retention exist. The purpose of this paper is to provide information about today’s LGBT undergraduates, their personal and academic needs, and how academic libraries may meet those needs.

The author will challenge the grand narrative perpetuated by LGBT librarians that “libraries save [LGBT] lives” through a review of existing research literature on LGBT undergraduates and their personal and academic needs, where libraries play a role in LGBT undergraduate life, and whether or not academic libraries actually meet those needs.

No formal research studies on how libraries play a role in the retention of LGBT undergraduates exist. While LGBT undergraduates share many similarities with their peers, they seek out resources and spaces that the library may be able to provide independently or through collaborations with other units on campus. The existence of campus LGBT resource centers may impact LGBT undergraduate use of libraries.

The author will provide suggestions for academic libraries to create appropriate resources, services, and spaces for LGBT undergraduates so that they persist at their institutions and graduate.

This is the first research paper to address the role that academic libraries play in LGBT student retention.

This chapter addresses the current state of librarian participation in the global lesbian, gay, bisexual, transgender, and queer+ (LGBTQ+) Wikipedia engagement efforts and proposes an extended librarian advocacy to advance LGBTQ+ rights and concerns. The author provides a brief history of global LGBTQ+ Wikipedia engagement, librarian involvement in Wikipedia, and librarian participation in global LGBTQ+ Wikipedia initiatives. In the process, the author examines the underrepresentation and invisibility of librarians in global LGBTQ+ Wikipedia engagement efforts and Wikipedia initiatives in general, as well as the barriers that librarians face in becoming active Wikipedian librarians. Based on a review of the literature, the analysis of data gathered from Wikipedia, and the author’s own experiences as an LGBTQ+ Wikipedian librarian, the author recommends strategies for librarians to advocate for and include global LGBTQ+ Wikipedia engagement in their professional practice.

The author of this chapter will explain how libraries define safe space through policies, procedures, and professional codes of ethics. The chapter will generate a history of the concept of libraries as safe space, will explain how libraries attempt to create safe spaces in physical and online environments, and will show how library practices both help and harm patrons in need of safe space.

This chapter provides a review of the literature that illustrates how libraries provide safe space – or not – for their patrons. The author will deconstruct the ALA Code of Ethics and Bill of Rights to demonstrate how libraries remain heteronormative institutions that do not recognize the existence of diverse patrons or employees, and how this phenomenon manifests in libraries.

Libraries, either through their physical construction or through policies and procedures, have become spaces for illegal activities and discrimination. Populations who would be most likely to use libraries often report barriers to access.

Libraries should revisit their policies and procedures, as well as assess their physical and online spaces, to determine whether or not they truly provide safe space for their patrons. While libraries can become safer spaces, they should clearly communicate what types of safety they actually provide.

This chapter offers a critique of libraries as safe spaces, which will challenge popular opinions of libraries, and compel the profession to improve.

‐‐ The purpose of this paper is to examine past, current, and future usage of encyclopedias.Design/methodology/approach ‐‐ The paper reviews the history of encyclopedias, their composition, and usage by focusing on select publications covering different subject areas.Findings ‐‐ Due to their static nature, traditionally published encyclopedias are not always accurate, objective information resources. Intentions of editors and authors also come into question. A researcher may find more value in using encyclopedias as historical documents rather than resources for quick facts.Practical implications ‐‐ Academic librarians may begin to invest more selectively in encyclopedias, whether in print or electronic format, and market them differently to students and faculty.Originality/value ‐‐ This article explores the academic value of encyclopedias in the twenty‐first century.

This chapter examines how selected accrediting bodies and academic librarians define collection strength and its relationship to student achievement. Standards adopted by accreditation bodies and library associations, such as the Association of Research Libraries, are reviewed to determine the most common ones which are used to assess library collections. Librarians’ efforts to define and demonstrate the adequacy of library resources are also examined in light of increased focus on institutional accountability, and requirements to provide planned and documented evidence of student success. Also reviewed are the challenges faced by academic librarians in a shift as they shift from traditional collection-centered philosophies and practices to those which focus on client-centered collection development such as circulation analysis, citation analysis, interlibrary loans, and student satisfaction surveys to determine collection use and relevance. The findings from a review of standards and existing library literature indicated that student use of library collections depends on faculty perceptions of the library and whether they require students to use library resources and services for their research papers. Through marketing strategies, improvement of student awareness of collections and library services, the chapter concludes that multiple collection-related factors influence the academic success of students, not just the size and importance of library collections per se. The significance of the chapter lies in its identification of halting and difficult adjustments in measuring both collection “adequacy” and student achievements.

Assessment and evaluation have become increasingly important in the nonprofit sector. Although initially used mostly in educational contexts to measure student learning, the strategy has migrated to other contexts such as measuring overall organizational and institutional successes, and the impact of projects, programs, and operational changes. This growing emphasis is in part due to increasingly stringent requirements imposed by government agencies, foundations, and other funding sources seeking to ensure that their investments result in significant impacts. In addition, the current economic climate and retrenchments in nonprofit agencies including colleges, universities, and public libraries have raised the need for assessment and outcomes evaluation to a critical level.