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1 – 10 of over 3000The purpose of this paper is to investigate the adoption of radio frequency identification (RFID) technology in handling and supporting information services and activities in…
Abstract
Purpose
The purpose of this paper is to investigate the adoption of radio frequency identification (RFID) technology in handling and supporting information services and activities in Kenyan university libraries.
Design/methodology/approach
The study utilized a survey research design to collect data, ideas, opinions, views and suggestions from the respondents drawn from various university libraries in Kenya. Collecting data and getting in‐depth information from the respondents was done using a web‐based structured questionnaire, document analysis and participant observation.
Findings
The findings from the study show that few university libraries in Kenya are using radio frequency identification technology to handle and support information services and activities. The study also found various problems hindering the adoption of the technology, such as a lack of information communication technology (ICT) policies, lack of a business approach, limited market opportunities, lack of lobbying or negotiating skills, inadequate funding and budgeting, and lack of ICT competencies and skills. The study recommends that library ICT professionals, information professionals and other stakeholders should make tireless efforts to implement and use RFID technology with the view to building, strengthening, improving and supporting information work and activities in university libraries.
Research limitations/implications
The study involved RFID technology, a relatively new and emerging innovation in university library and information systems, especially in the Kenyan context. The study also involved university libraries in Kenya that provide and support the fundamental functions of their respective universities.
Practical implications
Fundamentally, library ICT professionals, information professionals and other stakeholders need to take appropriate measures to address issues affecting the use of RFID solutions. There is a need to empower university libraries and information professionals with the right mix of ICT knowledge and skills necessary in the modern information environment.
Social implications
Across the world, university libraries are increasingly adopting and implementing RFID solutions in order to handle and support information work and activities. Of critical importance to the discussion is the extent to which university libraries in Kenya are using this technology to handle and support information work and activities effectively and efficiently. Proper management of library operations and services is necessary in university library and information systems.
Originality/value
The focus of the study was to assess the extent to which university libraries in Kenya are adopting and using RFID systems in information work and activities. This research is useful in providing a point of reference for university libraries and information professionals, increasingly going for similar solutions in Kenya and Africa in general.
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Joseph Barjis and Samuel Fosso Wamba
The purpose of this paper is to briefly discuss some aspects of radio frequency identification (RFID) technology, potential applications, and challenges including scientific…
Abstract
Purpose
The purpose of this paper is to briefly discuss some aspects of radio frequency identification (RFID) technology, potential applications, and challenges including scientific methods that will help to study the impacts of RFID implementation on businesses.
Design/methodology/approach
As an introductory paper, this paper conducts a brief literature review, provides personal reflection on RFID technology, and consolidates expert opinions.
Findings
This paper identifies a set of research topics that seem relevant for a large‐scale implementation of RFID systems. It brings up the importance of business impacts as a result of new RFID systems introduced to organizations.
Originality/value
The paper is original in the sense that it combines literature review, personal reflections, and expert opinions to draw a set of research topics that contribute to both acceptance and large‐scale implementation of RFID systems.
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Peter Jones, Colin Clarke‐Hill, David Hillier and Daphne Comfort
To offer an outline of the characteristics of radio frequency identification technology (RFID) and discuss its perceived benefits, impacts and challenges, as they apply to…
Abstract
Purpose
To offer an outline of the characteristics of radio frequency identification technology (RFID) and discuss its perceived benefits, impacts and challenges, as they apply to retailers in the UK. The paper draws together a range of information and intelligence about the application of RFID and reflects on the strategic planning challenges it poses to retailers.
Design/methodology/approach
The paper draws its material largely from trade and practitioner sources and illustrates general themes with specific retail examples.
Findings
The paper suggests that RFID has the potential to deliver a wide range of benefits throughout the supply chain, including tighter management and control, reduction in shrinkage, reduced labour costs and improved customer service. However, retail users will have to address a number of operational and strategic challenges and consumer privacy concerns before these benefits can be fully realised. The adoption of RFID may further increase structural concentration within the retail sector of the economy, and have a major impact on retail operations at shop floor level and on the customers' shopping experience.
Originality/value
An accessible outline of RFID developments within UK retailing, of interest to marketing professionals and academics concerned with marketing practice. A companion piece to the paper by Wyld et al. in this issue.
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Pamela J. Zelbst, Kenneth W. Green and Victor E. Sower
The purpose of this research is to focus on the most basic of relationships – the impact of radio frequency identification (RFID) technology utilization on operational…
Abstract
Purpose
The purpose of this research is to focus on the most basic of relationships – the impact of radio frequency identification (RFID) technology utilization on operational performance. An RFID‐performance model is theorized and tested with data collected from a sample of manufacturing organizations using a structural equation methodology. The structural model incorporating RFID technology utilization as antecedent to operational performance is assessed.
Design/methodology/approach
Survey data from a sample of 122 manufacturing sector organizations were collected and the model was assessed following a structural equation methodology.
Findings
The measurement scales assess as unidimensional, reliable, and valid. The theorized structural model fits the data relatively well. RFID technology utilization directly and positively impacts operational performance.
Research limitations/implications
Interpretation of the results should be tempered in light of this early stage of adoption of RFID technology in the manufacturing sector. Also, this study is limited only to the operational level benefits of RFID technology utilization. It does not assess the impact of the technology on business and supply chain level performance.
Practical implications
Manufacturing managers can expect improved operational performance to result from the implementation of RFID technology. RFID utilization should not be seen by the practitioner simply as a cost of doing business but rather as a way to improve efficiency and effectiveness which ultimately will lead to increased profits.
Originality/value
The study offers empirical support for the adoption of RFID technology for the purpose of improving operational performance within the manufacturing sector.
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Pamela J. Zelbst, Kenneth W. Green, Victor E. Sower and Philip L. Bond
The purpose of this paper is to assess the combined impact of radio frequency identification (RFID), Industrial Internet of Things (IIoT) and Blockchain technologies on supply…
Abstract
Purpose
The purpose of this paper is to assess the combined impact of radio frequency identification (RFID), Industrial Internet of Things (IIoT) and Blockchain technologies on supply chain transparency (SCT).
Design/methodology/approach
Data from 211 US manufacturing managers is analyzed using a covariance-based structural equation modeling methodology.
Findings
The structural model fits the data relatively well. RFID technology directly and positively impact both IIoT and Blockchain technologies which, in turn, directly and positively impact SCT. RFID technology indirectly affects SCT through both IIoT technology and Blockchain technology.
Research limitations/implications
This study is the first to empirically assess the impact of RFID, IIoT and Blockchain technologies on SCT. First-wave empirical studies must be replicated to support generalization of the findings.
Practical implications
This study provides empirical evidence to support the implementation of a combination of RFID, IIoT and Blockchain technologies as infrastructure necessary to achieve end-to-end SCT.
Originality/value
New measurement scales for IIoT technology utilization and Blockchain technology utilization are developed and assessed for validity and reliability. This is the first study to assess the combined impact of RFID, IIoT and Blockchain technologies on SCT.
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The purpose of this paper is to draw together in one place knowledge that is relevant to the possible role of RFID (Radio Frequency IDentification) in contractor monitoring. The…
Abstract
The purpose of this paper is to draw together in one place knowledge that is relevant to the possible role of RFID (Radio Frequency IDentification) in contractor monitoring. The paper uses multiple case studies and internet survey methods to explore several issues in RFIDenabled monitoring of contractors. It also offers some conceptual frameworks to help decision makers think through ways RFID might emerge as a contractor monitoring technology as well as some of the key reasons for using this mechanism of monitoring. The paper concludes with research challenges and key issues for practitioners.
The paper's purpose is to show how product coding by radio frequency identification (RFID) can provide better benefits with respect to supply‐chain management than barcode…
Abstract
Purpose
The paper's purpose is to show how product coding by radio frequency identification (RFID) can provide better benefits with respect to supply‐chain management than barcode reading, and to discuss important practical obstacles to adoption of the new technology, particularly the high set‐up and implementation cost.
Design/methodology/approach
This paper analyses feasibility studies of RFID systems in relation to the structure and application of the technology in an industrial supply chain.
Findings
RFID technology offers the prospect of improved efficiency by more sophisticated inventory management, delivering lower costs and improved results. It also offers opportunities to reduce theft and counterfeiting. More accurate demand analysis furthermore improves marketing planning. However, a main disadvantage is the high set‐up and implementation cost. Other technical concerns are reliability and electronic interference. Perceived obstacles thus militate against adoption.
Originality/value
This paper evaluates the implementation of RFID from a managerial point of view, balancing benefits against challenges.
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Eileen P. Kelly and G. Scott Erickson
This article seeks to examine the use of radio frequency identification (RFID) technology in commercial applications and to discuss whether regulation is needed to balance…
Abstract
Purpose
This article seeks to examine the use of radio frequency identification (RFID) technology in commercial applications and to discuss whether regulation is needed to balance commercial economic interests versus consumer privacy and libertarian concerns.
Design/methodology/approach
This paper covers discussions and comparative studies of others' work and thinking.
Findings
RFID technology provides enormous economic benefits for both business and consumers, while simultaneously potentially constituting one of the most invasive surveillance technologies threatening consumer privacy.
Practical implications
The use of RFID technology has profound consumer privacy, civil liberty and security implications.
Originality/value
RFID technology is at an embryonic stage. Like many new technologies, it poses both potential benefit and harm to society. The article recommends that legislation is needed to tip the balance enough to provide adequate privacy protection without unduly harming economic efficiency.
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Ajay Aluri and Radesh Palakurthi
The purpose of this paper is to explore the influence of demographic factors (age, gender, education, income) on consumer attitudes and their intentions to use radio frequency…
Abstract
Purpose
The purpose of this paper is to explore the influence of demographic factors (age, gender, education, income) on consumer attitudes and their intentions to use radio frequency identification (RFID) in the hotel industry.
Design/methodology/approach
Quantitative research methodology was used in this study. The methods used for this study are both descriptive and causal modeling tests. This research study used web‐survey method for collecting and analyzing data. The measurement model was assessed using confirmatory factor analysis using the maximum likelihood method and structural equation modeling was used to estimate the parameters of the structural model.
Findings
The results indicate that there are few differences in consumer attitudes and intentions in terms of the demographic factors. It can be concluded that consumer differences can be associated with consumer attitudes that are determined by age. The results for demographic factors, gender, income, and education levels indicate no difference in the attitudes and intentions of consumers to use RFIDs.
Research limitations/implications
Considering the fact that “trendy and hip” hotels are emerging in the industry, it is vital to understand the perceptions of Gen Y and Gen Z on specific RFIDs. A future research to study the influence of consumer demographics on security and privacy concerns is highly recommended in the hotel industry. The study may not have the complete list of population members who are frequent travelers in the US hotel industry.
Practical implications
Older consumer may consider themselves too old, less innovative, and having low cognitive capabilities to use RFIDs. Hotel organizations may provide familiar RFIDs to young consumers. The costs of RFID technologies are diminishing and hotels can offer RFIDs that enhances user benefits and experience. On the other side, hotels can use RFIDs to improve efficiency and employee performance.
Originality/value
This study provided significant insights by empirically investigating consumer differences and its influence on attitudes and intentions to use RFIDs. The results of this study fill the gaps in understanding consumer behavior to use RFIDs in the hotel industry. In addition, exploring consumer attitudes and intentions to use RFIDs could facilitate hotel organizations to make right investment decisions on RFIDs.
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Rusty L. Juban and David C. Wyld
Addresses consumer perspectives of Radio Frequency Identification (RFID). States that some consumers put up barriers against new technology, while others welcome innovations…
Abstract
Addresses consumer perspectives of Radio Frequency Identification (RFID). States that some consumers put up barriers against new technology, while others welcome innovations. Idengtifies that market leaders can pretty much use this technology as they wish, meaning boom time for consumer product firms and pain for privacy advocates.
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