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The purpose of this paper is to facilitate an integrative approach to the implementation, monitoring and reporting of risk management in healthcare settings.
Abstract
Purpose
The purpose of this paper is to facilitate an integrative approach to the implementation, monitoring and reporting of risk management in healthcare settings.
Design/methodology/approach
A framework, identified by the acronym RADICAL, is presented. The underlying principles and the strengths of the framework are described.
Findings
The framework comprises the following domains in an integrated grid: raise awareness, design for safety, involve users, collect and analyse patient safety data, and learn from patient safety incidents.
Practical implications
The RADICAL framework provides a simple but comprehensive approach to the implementation, monitoring and reporting of healthcare risk management. It is designed to facilitate learning and accountability at both individual and organisational levels, advocating a balance between “person” and “system”. It covers all domains of patient safety while also being flexible to allow local customisation of the content and metrics for each domain.
Originality/value
The RADICAL framework can be used by service providers and commissioners to implement and monitor risk management, and by regulators for monitoring performance. It can also be used in education and training, and to provide information on quality and safety to service users.
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Business firms are subject to accelerating technological change and related changes in the strategic value framework. Mistakes due to the misperception and misunderstanding of…
Abstract
Purpose
Business firms are subject to accelerating technological change and related changes in the strategic value framework. Mistakes due to the misperception and misunderstanding of technology impacts have been very costly. The purpose of this paper is to investigate, describe and model the process of technological evolution as a dynamic value framework for strategy and related decision making.
Design/methodology/approach
The research centered on the evolution of technology‐value vectors and their economic and strategic impacts. Information was collected from various known academic and professional publications. The paper also benefited from feedback gained from the presentation of an earlier version at ISMOT, 2007, Hangchow, China.
Findings
The paper indicates firms often have difficulty transitioning from one phase of a technology‐value vector to another, especially when presented with a super radical innovation, possibly because of strategy and related decision making. The adaptability of firms, from phase to phase, may be improved by a clearer perception and understanding of the relevant technology‐value vectors or vector.
Research limitations/implications
As the technology‐value vector model is new and offers many new perspectives it will be subject to further research, refinement and validation. It is best used to assess and explore medium to high technology. It does not explore specific market aspects such as preferences, place and time which are left to future research.
Practical implications
The model develops a tool and concepts for a clearer view and understanding of the economic/market forces impacting medium to high‐technological evolution. It is expected that this will lead to improved related strategy and decision making in medium to high technology firms.
Originality/value
The paper develops and describes a model of the evolution of the technology‐value vector, which may act as a dynamic framework for strategy in medium to high‐technology industries. The research may have many other uses, including the management and planning of technology.
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John A. Williams, Maiya Turner, Alexes Terry, DaJuana C. Fontenot and Sonyia C. Richardson
The onset of the COVID-19 pandemic certainly exacerbated the teacher shortage in the United States for all racial/ethnic groups, but especially for Black teachers. Black teachers…
Abstract
The onset of the COVID-19 pandemic certainly exacerbated the teacher shortage in the United States for all racial/ethnic groups, but especially for Black teachers. Black teachers account for 7–8% of the total teacher population and this percentage is the direct result of decades of systemic and structural barriers set against Black teachers in the form of racism. Still, Black teachers who enter the profession do so with the willingness to support all students and uplift Black students who often go years without seeing a teacher that looks like them. Black teachers often face different expectations than their white counterparts and these expectations, without the proper support, lead to Black teachers burning out at higher rates. In an effort to understand Black teachers' and the experiences that contribute them remaining in the classroom, the researchers explored Black teachers' working conditions through a phenomenological approach. The findings of this study suggest that Black teachers deserve working conditions that nurture who they are culturally and professionally, that reject actions of oppression toward them – both implicitly and explicitly, and offer spaces for Black teachers to be authentically heard.
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The growing importance of risk management programmes and practices in different industries has given rise to a new risk management approach, i.e. enterprise risk management. The…
Abstract
Purpose
The growing importance of risk management programmes and practices in different industries has given rise to a new risk management approach, i.e. enterprise risk management. The purpose of this paper is to better understand the necessity, benefit, approaches and methodologies of managing risks in healthcare. It compares and contrasts between the traditional and enterprise risk management approaches within the healthcare context. In addition, it introduces bow tie methodology, a prospective risk assessment tool proposed by the American Society for Healthcare Risk Management as a visual risk management tool used in enterprise risk management.
Design/methodology/approach
This is a critical review of published literature on the topics of governance, patient safety, risk management, enterprise risk management and bow tie, which aims to draw a link between them and find the benefits behind their adoption.
Findings
Enterprise risk management is a generic holistic approach that extends the benefits of risk management programme beyond the traditional insurable hazards and/or losses. In addition, the bow tie methodology is a barrier-based risk analysis and management tool used in enterprise risk management for critical events related to the relevant day-to-day operations. It is a visual risk assessment tool which is used in many higher reliability industries. Nevertheless, enterprise risk management and bow ties are reported with limited use in healthcare.
Originality/value
The paper suggests the applicability and usefulness of enterprise risk management to healthcare, and proposes the bow tie methodology as a proactive barrier-based risk management tool valid for enterprise risk management implementation in healthcare.
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This article aims to discuss challenges to Radio-Frequency Identification (RFID)-based services from a user perspective located within sociology, anthropology and science and…
Abstract
Purpose
This article aims to discuss challenges to Radio-Frequency Identification (RFID)-based services from a user perspective located within sociology, anthropology and science and technology studies.
Design/methodology/approach
Two cases of toll/ticketing RFID technologies are explored: the mature AutoPASS (tolling on public roads) and the newly implemented Flexus/Ruter Travelcard (public transport) in Norway. A methodologically triangulation of qualitative data is applied to trace the history of RFID implementation, and to compare the benefits proclaimed by suppliers with the hands-on experience of users.
Findings
The RFID benefits proclaimed by suppliers were, to a large extent, shared by users in the case of AutoPASS, but to a lesser extent in the case of Flexus/Ruter Travelcard. The cases illustrate that RFID applications are heterogeneous products with different levels of maturity and complexity, applied to fields and services with varied user-groups, functional requirements and privacy concerns. Vital to the success of RFID-based services is good management, compliance with Data Protection Regulations and providing user’s an experience of greater ease-of use and added-value in their everyday lives in comparison to previous systems.
Practical implications
Future research should broaden perspectives and methodologies to better grasp the complex interplay among RFID applications, users and the environment. This entails moving beyond a focus on discursive adoption to ethnographic studies of appropriation and how technology affects social practice.
Originality/value
RFID is undergoing an extremely expansive usability phase – commercially and socially. Research on RFID is scare and fragmented with few contributions from social science. Studies that privilege user perspectives tend to address the needs and concerns of business rather than of users.
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Methodological pluralism in consumer research is usually confinedto post‐positivist interpretive approaches. Argues, however, that apositivistic stance, radical behaviourism, can…
Abstract
Methodological pluralism in consumer research is usually confined to post‐positivist interpretive approaches. Argues, however, that a positivistic stance, radical behaviourism, can enrich epistemological debate among researchers with the recognition of radical behaviourism′s ultimate reliance on interpretation as well as science. Although radical behaviourist explanation was initially founded on Machian positivism, its account of complex social behaviours such as purchase and consumption is necessarily interpretive, inviting comparison with the hermeneutical approaches currently emerging in consumer research. Radical behaviourist interpretation attributes meaning to behaviour by identifying its environmental determinants, especially the learning history of the individual in relation to the consequences similar prior behaviour has effected. The nature of such interpretation is demonstrated for purchase and consumption responses by means of a critique of radical behaviourism as applied to complex human activity. In the process, develops and applies a framework for radical behaviourist interpretation of purchase and consumption to four operant equifinality classes of consumer behaviour: accomplishment, pleasure, accumulation and maintenance. Some epistemological implications of this framework, the behavioural perspective model (BPM) of purchase and consumption, are discussed in the context of the relativity and incommensurability of research paradigms. Finally, evaluates the interpretive approach, particularly in terms of its relevance to the nature and understanding of managerial marketing.
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Ximena Alejandra Flechas Chaparro, Leonardo Augusto de Vasconcelos Gomes and Paulo Tromboni de Souza Nascimento
The purpose of this paper is to identify how project portfolio selection (PPS) methods have evolved and which approaches are more suitable for radical innovation projects. This…
Abstract
Purpose
The purpose of this paper is to identify how project portfolio selection (PPS) methods have evolved and which approaches are more suitable for radical innovation projects. This paper addressed the following research question: how have the selection approaches evolved to better fit within radical innovation conditions? The current literature offers a number of selection approaches with different and, in some cases, conflicting nature. Therefore, there is a lack of understanding regarding when and how to use these approaches in order to select a specific type of innovation projects (from incremental to more radical ones).
Design/methodology/approach
Given the nature of the research question, the authors perform a systematic literature review method and analyze 48 portfolio selection approaches. The authors then classified and characterized these articles in order to identify techniques, tools, required data and types of examined projects, among other aspects.
Findings
The authors identify four key features related to the selection of radical innovation projects: dynamism, interdependency management, uncertainty treatment and required input data. Based on the content analysis, the authors identified that approaches based on different sources and nature of data are more appropriated for uncertain conditions, such as behavioral methods, information gap theory, real options and integrated approaches.
Originality/value
The research provides a comprehensive framework about PPS methods and how they have been evolving over time. This portfolio selection framework considers the particular aspects of incremental and radical innovation projects. The authors hope that the framework contributes to reinvigorating the literature on selection approaches for innovation projects.
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