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Article
Publication date: 29 November 2018

Vimal Kumar, R.R.K. Sharma, Pratima Verma, Kuei-Kuei Lai and Yu-Hsin Chang

Culture is considered as one of the variables that influence the total quality management (TQM) adoption process. The purpose of this paper is to explore the relationship…

Abstract

Purpose

Culture is considered as one of the variables that influence the total quality management (TQM) adoption process. The purpose of this paper is to explore the relationship between cultural dimensions and the strategy of the firms in TQM implementation. These relationships are the subject of prior research. Furthermore, the authors make a comparative analysis of cultural dimensions on strategic choices of the firms, i.e. innovators, prospectors and defenders in TQM implementation.

Design/methodology/approach

From the existing literature review on TQM practices and organizational culture, 14 cultural dimensions were employed with organizational strategy in this present study. By using survey data collection method, 111 Indian firms were selected. The authors considered three strategy parameters and six structural attributes to identify the strategy of the firms, namely innovators, prospectors and defenders identified using cluster analysis. Furthermore, the relationship between organizational culture and strategy was examined using one-way ANOVA approach.

Findings

The results of the study revealed that eleven of the fourteen hypotheses supported which relating the cultural dimensions to TQM implementation with the strategic orientation. With the help of significant related values of cultural dimensions to the particular strategic firms, it is also found that implementation of TQM is easy or not. Some of the organizations with a particular strategic orientation will be able to implement TQM easily and successfully but some organizations will have difficulty to implement it successfully.

Practical implications

The firms hold their importance with respect to the different strategic orientation toward the various aspects of organizational cultures and TQM approaches in its implementation. Managerially, due to increased business competitiveness and economic pressures, top management sees the way in adopting TQM practices to achieve a competitive advantage. Apparently, it is evident that matching of TQM practices for a different strategy of the firms with various cultural dimensions leads to the smooth functioning of the organization. This study helps to the current organizations in implementing TQM with their respective culture.

Originality/value

This research can be useful for three strategic firms, namely innovators, prospectors and defenders to achieve effective implementation of TQM practices with consideration and understanding of the advantage of each culture dimension. The framework of the current study represents the effectiveness in assessing the TQM practices in individual cultural dimensions and its significant role.

Details

Benchmarking: An International Journal, vol. 25 no. 8
Type: Research Article
ISSN: 1463-5771

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Book part
Publication date: 4 December 2020

Abstract

Details

Application of Big Data and Business Analytics
Type: Book
ISBN: 978-1-80043-884-2

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Case study
Publication date: 20 January 2017

Paola Sapienza, Vineet Bhagwat and Apaar Kasliwal

The case focuses on two major challenges in deal making in emerging market economies---deal sourcing and negotiation---by focusing on a real (but disguised) Indian private…

Abstract

The case focuses on two major challenges in deal making in emerging market economies---deal sourcing and negotiation---by focusing on a real (but disguised) Indian private equity deal. In 2010 Surya Tutoring was a fast-growing tutoring academy for high school students aspiring to gain admission to the prestigious Indian Institute of Technology (IIT). Surya’s CEO, R. K. Sharma, wanted to expand its reach beyond Kota (a city of 1 million people in the northern state of Rajasthan), which had become the center of the IIT prep school industry and home to tens of thousands of students studying for the rigorous IIT entrance exam. Sharma knew there was vast untapped potential in the teeming Indian metropolises of Mumbai, Chennai, Delhi, and Bangalore, as well as in foreign markets such as Dubai and Australia. Sharma had received term sheets from two private equity firms willing to finance Surya’s expansion. By the end of the month he needed to decide which to accept: the offer from big bulge bracket fund Blackgem, or the one from ZenCap, a small Indian firm based in Mumbai with which he had become intimately familiar during the past year.

After analyzing and discussing the case, students should be able to:

  • Identify the differences between the United States and an emerging market such as India when it comes to deal sourcing, negotiation, and financial contracting

  • Value a growth equity transaction in an emerging economy, including financial, contractual, and qualitative (social networks, local knowledge, trust) aspects of the deal

Identify the differences between the United States and an emerging market such as India when it comes to deal sourcing, negotiation, and financial contracting

Value a growth equity transaction in an emerging economy, including financial, contractual, and qualitative (social networks, local knowledge, trust) aspects of the deal

Details

Kellogg School of Management Cases, vol. no.
Type: Case Study
ISSN: 2474-6568
Published by: Kellogg School of Management

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Article
Publication date: 9 April 2020

Ranjan Kumar Mohanty and Sachin Sharma

This paper aims to develop a new high accuracy numerical method based on off-step non-polynomial spline in tension approximations for the solution of Burgers-Fisher and…

Abstract

Purpose

This paper aims to develop a new high accuracy numerical method based on off-step non-polynomial spline in tension approximations for the solution of Burgers-Fisher and coupled nonlinear Burgers’ equations on a graded mesh. The spline method reported here is third order accurate in space and second order accurate in time. The proposed spline method involves only two off-step points and a central point on a graded mesh. The method is two-level implicit in nature and directly derived from the continuity condition of the first order space derivative of the non-polynomial tension spline function. The linear stability analysis of the proposed method has been examined and it is shown that the proposed two-level method is unconditionally stable for a linear model problem. The method is directly applicable to problems in polar systems. To demonstrate the strength and utility of the proposed method, the authors have solved the generalized Burgers-Huxley equation, generalized Burgers-Fisher equation, coupled Burgers-equations and parabolic equation in polar coordinates. The authors show that the proposed method enables us to obtain the high accurate solution for high Reynolds number.

Design/methodology/approach

In this method, the authors use only two-level in time-direction, and at each time-level, the authors use three grid points for the unknown function u(x,t) and two off-step points for the known variable x in spatial direction. The methodology followed in this paper is the construction of a non-polynomial spline function and using its continuity properties to obtain consistency condition, which is third order accurate on a graded mesh and fourth order accurate on a uniform mesh. From this consistency condition, the authors derive the proposed numerical method. The proposed method, when applied to a linear equation is shown to be unconditionally stable. To assess the validity and accuracy, the method is applied to solve several benchmark problems, and numerical results are provided to demonstrate the usefulness of the proposed method.

Findings

The paper provides a third order numerical scheme on a graded mesh and fourth order spline method on a uniform mesh obtained directly from the consistency condition. In earlier methods, consistency conditions were only second order accurate. This brings an edge over other past methods. Also, the method is directly applicable to physical problems involving singular coefficients. So no modification in the method is required at singular points. This saves CPU time and computational costs.

Research limitations/implications

There are no limitations. Obtaining a high accuracy spline method directly from the consistency condition is a new work. Also being an implicit method, this method is unconditionally stable.

Practical implications

Physical problems with singular and non-singular coefficients are directly solved by this method.

Originality/value

The paper develops a new method based on non-polynomial spline approximations of order two in time and three (four) in space, which is original and has lot of value because many benchmark problems of physical significance are solved in this method.

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Article
Publication date: 22 February 2021

Ajay Jha, R.R.K. Sharma, Vimal Kumar and Pratima Verma

A well-designed supply chain performance measurement system, should account for not only the capabilities and performance attributes of the focal firm but also its supply…

Abstract

Purpose

A well-designed supply chain performance measurement system, should account for not only the capabilities and performance attributes of the focal firm but also its supply chain partners. The purpose of this paper is to help design a system that strikes a balance between the strategic objectives of the focal firm and its supply partners vis-à-vis the requirements of supply chain performance (cost, quality, speed and customer taste).

Design/methodology/approach

A theoretical framework on the strategic supply chain performance measurement system is developed based on existing literature and subsequently tested using a survey on 136 successful manufacturing organizations in India. The organizations were clustered into three strategy types and compared using analysis of variance on ranks to look for differences in preference for performance parameters.

Findings

The study examined the five dimensions of the supply chain practices, namely, strategic supply/distribution network, customer relationship, internal operations, information sharing and social and environmental responsiveness. The empirical results demonstrate the inclusion of business strategy orientation in designing today’s supply chain and hence its performance measurement system. Not supported hypotheses were addressed in the light of contextual factors.

Research limitations/implications

The study is confined to finding preferences of non-financial aspects of supply chain performance and tier-1 suppliers. The research helps better design and benchmark supply chain performance metrics, based on the strategic choice of the firm.

Originality/value

This paper highlights the shortcomings in the existing performance measurement and gaps in the existing literature in the supply chain context. Further, it gives a holistic view of strategic supply chain performance measurement design.

Details

Supply Chain Management: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1359-8546

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Article
Publication date: 13 May 2021

Surya Prakash, Naga Vamsi Krishna Jasti, F.T.S. Chan, Nilaish, Vijay Prakash Sharma and Lalit Kumar Sharma

The objective of the present study is to identify and analyze a set of critical success factors (CSFs) for ice-cream industry [cold chain management (CCM)] that helps in…

Abstract

Purpose

The objective of the present study is to identify and analyze a set of critical success factors (CSFs) for ice-cream industry [cold chain management (CCM)] that helps in increasing the efficacy, quality, performance and growth of the supply chain organization.

Design/methodology/approach

A questionnaire survey with companies in ice-cream sector and a panel study with experts were conducted to identify and validate CSFs and their associated sub-factors. Eight CSFs identified from the cold chain domain vetted for the ice-cream industry and then prioritized by using one of the most well-known decision-making frameworks, Decision-Making Trial and Evaluation Laboratory. The general verdicts of the modelling and its application to the real-world case have been tested through an ice-cream company supply chain.

Findings

The result shows that the significant CSFs accountable for the growth of the ice-cream industry are the infrastructure and capacity building, consistent product improvement and operational efficiencies of the value chain. Subsequently, it was identified that the use of IT and related technologies and improved processes for operations also play a considerable role in the performance of ice-cream industry.

Practical implications

The study successfully outlines the effective CCM practices for critical issues. The proposed methodology and factor modelling case demonstration might be useful in analyzing the logistic chains of products such as fruits, drugs and meat.

Originality/value

The meritorious identification of critical areas and executing mitigation plans bring notable benefits to the firms such as improved operational efficiencies, improved time to market performance and product innovation, which bring additional benefits to the producers.

Details

Measuring Business Excellence, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1368-3047

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Article
Publication date: 24 June 2020

Pratima Verma, R.R.K. Sharma, Vimal Kumar, Sung Chi Hsu and Kuei-Kuei Lai

The paper aims to investigate organizational variables and develop their relationship with horizontal strategy. The cultural dimensions and organization structure have…

Abstract

Purpose

The paper aims to investigate organizational variables and develop their relationship with horizontal strategy. The cultural dimensions and organization structure have been considered as organizational variables. The study also aims to shed light on the implementation horizontal strategy in conglomerates.

Design/methodology/approach

A survey was carried out with 122 conglomerate firms for examination. These companies were chosen to be of different sizes and sectors. The multiple regression analysis was utilized to analyze the data.

Findings

The results reveal that conglomerate firms also have a horizontal strategy. Additionally, organizational cultural dimensions namely, collectivism, clan culture, market culture and long-term orientation; formal and informal relationship; and horizontal organization structure (HOS) have positive and significant relationship with horizontal strategy. No significant relationship was found between uncertainty avoidance and adhocracy culture, and horizontal strategy.

Research limitations/implications

The major contributions of this study are explicitly identified as horizontal strategy exists in the conglomerate firms where the few organizational variables play a significant role in horizontal strategy implementation.

Originality/value

This study has been done in an effort to make supporting guidelines to fill the gaps in conglomerate firms. This study offers an effective role of cultural dimensions and structure as drivers of horizontal strategy implementation, and this study spells out and extends the literature and proposes a conceptual framework.

Details

Benchmarking: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 17 June 2019

Niraj Kumar Vishwakarma, Rohit Kumar Singh and R.R.K. Sharma

The technology used by an organization is significantly influenced by the organization’s preferred competitive capabilities. The Internet of things (IoT) is an important…

Abstract

Purpose

The technology used by an organization is significantly influenced by the organization’s preferred competitive capabilities. The Internet of things (IoT) is an important technology, which is implemented by most prominent business organizations. The purpose of this paper is to investigate the relationship between an organization’s strategies and the IoT architectures implemented by the organization.

Design/methodology/approach

This study has been carried out on primary data collected with the help of a structured questionnaire. The data have been analyzed by statistical techniques like cluster analysis and discriminant analysis through SPSS.

Findings

The empirical investigation of data revealed that there is a relationship between organizational strategy and IoT architectures. The three-layered architecture of the IoT is most suitable for caretakers; the three-, four- or five- layered architectures are suitable for marketeers; whereas innovators find it more suitable to use five- or more-layered architecture of the IoT. This paper draws the conclusion based on maximum likelihood rather than using statistical analyses like ANOVA. The idea behind using the maximum likelihood estimate is that there are many subjective parameters in deciding the architectures of the IoT. These subjective parameters are difficult to quantify, so it is not possible to apply ANOVA on these parameters.

Research limitations/implications

This study considers three organizational strategies; the relationship between other organizational strategies and IoT architecture will be studied in future.

Practical implications

This study offers multiple opportunities to practitioners and consulting firms of the IoT to adopt a suitable IoT architecture according to the organizational strategy. This study equips IoT development engineers to select suitable technology for data capturing, data transmission, and data management and access for an IoT architecture.

Originality/value

Although a lot of work has already been done on the architecture of IoT for different industries and businesses, to the best of our knowledge, this is the first study that relates organizational strategies to IoT architectures. This study applies to all the major industry types.

Details

Business Process Management Journal, vol. 26 no. 1
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 9 September 2021

Syamsul Anwar, Taufik Djatna, Sukardi and Prayoga Suryadarma

Supply chain risks (SCRs) have uncertainty and interdependency characteristics that must be incorporated into the risk assessment stage of the SCR management framework…

Abstract

Purpose

Supply chain risks (SCRs) have uncertainty and interdependency characteristics that must be incorporated into the risk assessment stage of the SCR management framework. This study aims to develop SCR networks and determine the major risk drivers that impact the performance of the sago starch agro-industry (SSA).

Design/methodology/approach

The risk and performance variables were collected from the relevant literature and expert consultations. The Bayesian network (BN) approach was used to model the uncertain and interdependent SCRs. A hybrid method was used to develop the BN structure through the expert’s knowledge acquisitions and the learning algorithm application. Sensitivity analyses were performed to examine the significant risk driver and their related paths.

Findings

The analyses of model indicated several significant risk drivers that could affect the performance of the SSA. These SCR including both operational and disruption risks across sourcing, processing and delivery stage.

Research limitations/implications

The implementation of the methodology was only applied to the Indonesian small-medium size sago starch agro-industry. The generalization of findings is limited to industry characteristics. The modelled system is restricted to inbound, processing and outbound logistics with the risk perspective from the industry point of view.

Practical implications

The results of this study assist the related actors of the sago starch agro-industry in recognizing the major risk drivers and their related paths in impacting the performance measures.

Originality/value

This study proposes the use of a hybrid method in developing SCR networks. This study found the significant risk drivers that impact the performance of the sago starch agro-industry.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 27 August 2020

Himanshu Seth, Saurabh Chadha and Satyendra Sharma

This paper evaluates the working capital management (WCM) efficiency of the Indian manufacturing industries through data envelopment analysis (DEA) and empirically…

Abstract

Purpose

This paper evaluates the working capital management (WCM) efficiency of the Indian manufacturing industries through data envelopment analysis (DEA) and empirically investigates the influence of several exogenous variables on the WCM efficiency.

Design/methodology/approach

WCM efficiency was calculated using BCC input-oriented DEA model. Further, the panel data fixed effect model was used on a sample of 1391 Indian manufacturing firms spread across nine industries, covering the period from 2008 to 2019.

Findings

Firstly, the WCM efficiency of Indian manufacturing industries has been stable over the analysis period. Secondly, the capacity to generate internal resources, size, age, productivity, gross domestic product and interest rate significantly influence WCM efficiency.

Research limitations/implications

First, the selected study period has observed various economic uncertainties including demonetization and recession, so the scenario might differ in normal conditions or country-wise. Second, the findings might not be generalizable to the developed economies, since the current study sample belongs to a developing economy, which further provides scope for comparative study.

Practical implications

An efficient model for managing the working capital comprising most vital determinants could enhance the firms' valuation and goodwill. Also, this study would be helpful for financial executives, manufacturers, policymakers, investors, researchers and other stakeholders.

Originality/value

This study estimates the industry-wise WCM efficiency of the Indian manufacturing sector and suggests measures to the concerned parties on areas to focus on and provide evidence on the estimated relationships of firm-level and macroeconomic determinants with WCM efficiency.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

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