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Organizational issues are inhibiting the implementation and strategic use of information technologies (IT) in the construction sector. This paper focuses on these issues and explores processes by which emerging technologies can be introduced into construction organizations. The paper is based on a case study, conducted in a major house building company that was implementing a virtual reality (VR) system for internal design review in the regional offices. Interviews were conducted with different members of the organization to explore the introduction process and the use of the system. The case study findings provide insight into the process of change, the constraints that inhibit IT implementation and the relationship between new technology and work patterns within construction organizations. They suggest that (1) user‐developer communications are critical for the successful implementation of non‐diffused innovations in the construction industry; and (2) successful uptake of IT requires both strategic decision‐making by top management and decision‐making by technical managers.

The so‐called strategic information systems define systems that represent instruments able to provide a competitive advantage. In this case, the purpose of this paper is to go further and broaden the perspective to examine business sectors. Namely, information systems are conceived also as factors that reconfigure entire business systems.

The research strategy followed can be considered in the circle of the case study. Specifically the case is Yoox, a virtual boutique. The theoretical approach for answering to the questions how and why information systems are determinant in Yoox's development is based on Normann's work (Reframing Business). In fact, it outlines modalities through which information systems reconfigure value space and give details to forces enacted consequently.

The Yoox case study throws light on the fact that, actually, information systems can be a useful instrument not only for reformulating business models but also dynamics that characterize entire business sectors.

The perspective proposed is limited to marginal aspects of the fashion business, i.e. global brands such as Armani have been involved in pursuing new online distribution channels outsourcing these services to a Dot.com company like Yoox.

A business such as a virtual boutique for a multi‐brand fashion and design is imitable due to the worldwide competition. The fact that Yoox became a provider of e‐commerce platform, forming the logistical side to the marketing strategies on the net, changes the scenario significantly. Yoox's mission is not only to sell fashion online but to provide a technological platform for e‐commerce. In this way, Armani, at first, was a Yoox provider but now it is also a customer. In some sense, the rules of the game of the fashion sector, have been, albeit marginally, modified.

The purpose of this study is to analyze the current state of knowledge of family businesses in tourism through a systematic review of international academic literature with an emphasis on Latin America.

The paper opted for a systematic review involving analyzing international academic documents, articles, dissertations and papers that presented both theoretical and empirical research results. The search was conducted from January to April 2019 on online databases and search engines.

Studies are concentrated in strategic planning and competitiveness. Most of them are published since 2014 by Ibero-American countries. Some features are coincident among the varied geographical contexts, as the importance of generational succession planning; search for family welfare throughout the business; and the existence of own capacities and resources. Besides, the owner's objectives and gender involvement differ in the research results of developed countries and emerging economies; some implications for Latin America are analyzed.

The family business has international economic relevance, especially in tourism. Still, the studies in this field are few, even when tourism implies processes and interactions that can influence the development of the companies that integrate their industry. In this way, a compilation of the recent works is carried out, in order to identify how the complex family dynamics with tourism are integrated into the studies, main contributions to the field and knowledge gaps.

Analizar el estado actual del conocimiento de la empresa familiar en el turismo a través de una revisión sistemática de literatura académica internacional con énfasis en Latinoamérica.

El documento sigue una revisión sistemática de artículos académicos, disertaciones y capítulos internacionales, que presentan resultados de investigación tanto teóricos como empíricos. La búsqueda fue realizada de Enero a Abril de 2019 en bases de datos en línea y motores de búsqueda.

Los estudios se concentran en la planificación estratégica y competitividad. La mayoría de ellos son publicados desde 2014 por países Iberoamericanos. Algunos aspectos son coincidentes entre los variados contextos geográficos, como la importancia de la planificación de sucesión generacional; búsqueda del bienestar familiar a través del negocio; y existencia de capacidades propias. Por otra parte, los objetivos del propietario y el involucramiento de género difieren en los resultados de investigaciones de países desarrollados y economías emergentes; algunas implicaciones para América Latina son analizadas.

La empresa familiar tiene relevancia económica internacional, especialmente en el turismo. Aun así, los estudios en este campo son pocos, incluso cuando el turismo implica procesos e interacciones que puede influenciar el desarrollo de las compañías que integran su industria. En este sentido, se llevó a cabo una compilación de trabajos recientes, con la finalidad de identificar como se ha integrado a los estudios la complejidad de la dinámica familiar con el turismo, las principales contribuciones y vacíos de conocimiento.

National and organizational innovation is currently at the forefront of media discussion and is viewed as critical to economic development. While the argument for investment is universal, how it should be orchestrated is uncertain. The purpose of this paper is to bring together the three major related components of information and communication technology (ICT), knowledge management processes (KMP) and innovation, to explore empirically the constituents of ICT and KMP that improve innovation within Australian enterprises.

The method is a quantitative survey of 148 industry managers. The data was refined through confirmatory factor analysis. The hypotheses were evaluated by regression equations and parameter estimates. The findings were identified by the magnitude of the effect sizes.

The study’s evidence illuminated how specific components of ICT and KMP impact on particular aspects of innovation. The findings indicate key emerging relationships and then propose a conceptual model validated by the analysis of the survey evidence. The study identifies that investment in ICT and KMP has a positive impact on innovation performance. A particular finding is that information or data capture technologies have the most significant positive consequence for innovation.

The modeling can be used by managers as a guide to mapping ICT and KMP to specific innovation outcomes. In a modified form, it could be applied as a self-assessment instrument for managers in organizations.

This is a valuable addition to current literature, as it is unique in bringing these three key components together, confirming their instrumental impact, and indicating the differentiated investment strategies that can be implemented to achieve specific and unique innovation agendas. In addition, some refined constructs, which were developed as part of this study, provide a pre-tested, validated survey instrument for further research.

This paper links the literatures on the life-cycle hypothesis, homeownership, home equity and pensions. Empirically, the focus is on the EU and USA. The paper aims to explore the extent that seniors extract their home equity and discuss the financial instruments available for equity extraction.

The study uses data from the EU and USA to determine homeownership rates, house values and mortgage debt. With these values, the amount of seniors’ home equity is measured for each country. The usage of home equity extraction methods is reported and factors limiting their use are identified.

Seniors’ home equity is a substantial share of their total wealth. Estimates for 2013 are that their home equity equals about €5tn in the USA and over €8tn in large EU countries. The authors find that only a small share of seniors extracts their home equity. While there are supply side constraints in many countries, the evidence suggests that the cause of low extraction rates is the lack of demand. Various reasons for the lack of demand are discussed.

The increasing share of seniors in most countries’ population suggests that there will be increasing pressure on public pension systems. One among many options to address this issue is to impose a wealth test for eligibility, where wealth includes home equity. This study suggests that although home equity is substantial for many seniors, they are reluctant to access the funds.

The paper highlights the importance of home equity in the EU and USA and the factors that affect the primary methods of extraction.

Despite previous work on expert systems in the manufacturing sector very few articles relate to a classification scheme for the application of Expert Systems (ES) in the service operations area. Based on a review of more than 200 abstracts from the ABI/INFORM database, seeks to provide a categorization of ES in the service sector and also to detail future needs in the application of this vital information technology in service operations. Enhances the manager′s understanding of ES technology and provides a perspective on how ES have been used in service operations.

Tourism review (TR) celebrates its 75th anniversary in 2020. The purpose of this paper is to proffer a holistic overview of TR based on bibliometric analyses of the publications from 2001 to 2019.

The research method entails performance analyses and science mapping analyses on TR. The performance analyses engage a sequence of bibliometric statistics, including citation analysis, most cited authors and papers, most influential and productive authors, countries and institutions to name a few. The authors also used visualization of similarities viewer to perform the science mapping analysis of TR based on co-citations of cited authors, bibliographic couplings of authors and countries and co-occurrences of authors’ keywords from 2001 to 2019 and from 2014 to 2019. To examine the thematic evolution using SciMAT, a de-duplicating process was conducted in which 1,485 keywords were refined to 128 word groups before thematic evolution map and strategic diagrams for the three sub-periods were generated.

The thematic evolution map revealed ten thematic areas. The key themes of each of these thematic areas are destination studies, tourism destination and hospitality tourism; destination studies, competitiveness and innovations, co-operations and experience tourism; business studies, sports tourism, tourism destination and satisfaction; quality studies, networks, social studies and co-operation; business model and sports tourism; tourism management and tourism destination; political studies, perception and satisfaction; political studies, sustainability studies, social studies and health tourism; behavior, perception and satisfaction; and cultural tourism and tourism destination.

The study has managed to unveil the key trends of publications, authors, affiliations, nations and authors’ keywords. The findings are useful for potential authors to have a quick snapshot of what is expected from and what is happening in TR.

The study serves as a historical record of TR’s publications. It presents comprehensive bibliometric analyses of the publications in TR and identifying the key research trends.

Tourism Review（TR）将于2020年庆祝其成立75周年。本论文研究的目的是基于2001年至2019年出版的相关文献数量加以分析, 并对TR进行全面概述。

研究方法需要对TR进行性能分析和科学映射分析。绩效分析涉及一系列的文献数量统计, 包括引用分析：引用最多的作者和论文, 最具影响力和生产力的作者, 国家和机构。作者们还使用VOSviewer对引用作者的共同引用, 作者与国家/地区的书目耦合以及2001年至2019年以及2014年至2019年共同出现的作者关键词来进行TR的科学制图分析, 并使用SciMAT, 进行了重复数据删除过程, 将1485个关键字简化为128个词组, 进行随后三个阶段主题性的进化图与策略图的制作。

从2001年到2019年, TR的出版物和其引用率出现了巨大的飞跃, 因为它引起了全世界各项研究人员, 机构和国家的极大兴趣。被引用最多的文献和最有影响力的作者多来自发达国家的机构, 包括美国（US）, 英国（UK）以及其他欧洲和大洋洲国家。但是, 亚洲和非洲大陆的国家也正在加入潮流, 并开始在TR中树立影响力。

该研究设法揭示了出版物, 作者, 隶属关系, 国家和作者的关键词的主要趋势。这些发现对于有潜能的作者快速了解TR预期和正在发生的事情很有帮助。

这项研究可作为TR出版物的历史记录。它将提供TR出版物的综合文献计量分析, 并确定了关键的研究趋势。

旅游期刊, 文献计量分析, 科学制图, 书目耦合, 共引, 共现, VOSviewer, SciMAT

研究论文

Tourism Review (TR) celebra su 75 aniversario en 2020. El objetivo de esta investigación es ofrecer una visión global de TR basada en análisis bibliométricos de las publicaciones de 2001 a 2019.

el método de investigación implica análisis de rendimiento y análisis de mapeo científico en TR. Los análisis de desempeño involucran una secuencia de estadísticas bibliométricas, que incluyen análisis de citas, autores y artículos más citados, autores más influyentes y productivos, países e instituciones, por nombrar algunos. Los autores también utilizaron el VOSviewer para realizar el análisis de mapeo científico de TR basado en citas compartidas de autores citados, acoplamientos bibliográficos de autores y países y co-ocurrencias de las palabras clave de los autores desde 2001 hasta 2019 y desde 2014 hasta 2019. Para examinar el evolución temática utilizando SciMAT, se llevó a cabo un proceso de desduplicación en el que se refinaron 1485 palabras clave a 128 grupos de palabras antes de que se generaran mapas de evolución temáticos y diagramas estratégicos para los tres subperíodos.

hay un salto gigantesco en las publicaciones, así como las citas de TR de 2001 a 2019, ya que ha ganado mucho interés por parte de varios investigadores, instituciones y países de todo el mundo. La mayoría de los autores más citados e influyentes provienen de instituciones de países desarrollados, incluidos los Estados Unidos (EE. UU.), El Reino Unido (Reino Unido) y otras naciones europeas y de Oceanía. Sin embargo, países de los continentes asiático y africano se están uniendo al carro y comenzaron a establecer su influencia en TR.

el estudio ha logrado revelar las tendencias clave de publicaciones, autores, afiliaciones, naciones y palabras clave de los autores. Los hallazgos son útiles para que los autores potenciales tengan una instantánea rápida de lo que se espera de lo que está sucediendo en TR.

el estudio sirve como un registro histórico de las publicaciones de TR. Presenta análisis bibliométricos exhaustivos de las publicaciones en TR e identifica las tendencias de investigación clave.

Although research on family firms (FF) internationalization has seen a boom over the past 30 years, the understanding of how FFs internationalize with equity modes is still fragmented. Indeed, the majority of extant literature on this topic identifies internationalization with export, overlooking the alternative equity-based entry modes FFs have when entering a foreign country. The purpose of this paper is to fill this gap with a framework-based systematic literature review on the topic to improve the understanding of this phenomenon and propose a way forward.

This study conducted a framework-based systematic literature review of 93 papers published between 1993 and 2021.

This study adds to the current debate on FFs internationalization by integrating previous review efforts with a deeper investigation of FFs’ equity-based entry modes. This study contributes to this body of knowledge in the family business research by synthetizing and systematizing extant literature with a framework-based approach from the international business (IB) field. In so doing, this study builds a stronger link between these two areas of research. Finally, research gaps and promising research avenues for future studies are also presented.

This study responds to the call to create a dialogue between the FFs and IB fields by systematizing the extant body of knowledge and integrating the FF literature with one of the most widely used frameworks (Pan and Tse, 2000) on entry modes in the IB domain.

This paper aims to consider the extent to which business school transition has created new opportunities in management development, knowledge transfer and knowledge creation.

The paper is a critical review of knowledge exchange in a business school context with a particular focus on the “translation or management practice gap”.

Change in the nature of research undertaken in business schools opens up new opportunities for collaboration between academia and practice. The paper points to the need for more innovative forms of research engagement encouraging academic‐practitioner collaboration and practice‐based management development initiatives.

The paper contributes to the debate on innovative forms of knowledge exchange and transfer and helps stimulate further studies examining potential approaches to fostering co‐learning and discovery and participatory forms of knowledge production.

Changes in business school environment and context offer opportunities for new modes of knowledge exchange both in management development and research. Practice based theory offers a new paradigm of management development.

Recent commentators refer to notions of academia and practice as “closed systems and self referential” and point to the requirement for greater attention on knowledge transfer, and to learn from knowledge transfer studies concerning practitioner/research communities of practice, networks and collaborations. The paper addresses this deficiency in the literature and points to key areas warranting further research.