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This paper analyses the principles underlying the theories of risk and inequality, and the connections between the two. Using two experimental designs, we investigate the structure of individuals’ rankings of uncertain prospects in terms of risk and inequality. We examine these individual perceptions in the light of the conventional principles underlying risk and inequality. We show that, although the principle of mean-preserving spreads and the principle of transfers are often rejected a weaker principle, “lowest-to-highest” is usually supported.

This article examines experiments with shorter working hours in Finnish municipalities between 1996 and 1998. The article focuses on the effects of different working time experiments on employees (work ability), on working units (quality of services) and substitutes recruited during the experiments. The results indicate that shorter working hours reduce job exhaustion, with respect to both 6‐hour shifts and other forms of reduced hours. The participants reported positive changes the quality and availability of services, especially in the case of 6‐hour shifts. In addition, during the experiment, new employees (substitutes) reported improved chances to obtain work in the future; after the experiment, however, only small a proportion of these employees were able to procure a new job. The analysis was based on three kinds of questionnaire data. First, in the three municipalities (Jyväskylä, Naantali and Espoo) — supported by the European Social Fund (ESF) — three‐phased panel data included 75 experimental and 42 control group participants. The second set of data was gathered in the other 14 municipalities implementing different working time experiments with a two‐phased questionnaire (panel data without control groups, n = 567). The third set of data included new employees (substitutes) recruited during the experiment in the three ESF municipalities and in Saarijärvi (n = 66).

The development of urban underground complexes (UUCs) has great positive significance for improving urban safety. Therefore, it is necessary to identify the key factors of the people's behavior of evacuation route selection (BERS) for fire emergencies and UUCs’ development. This study aims to find out the factors affecting people's BERS in the evacuation process of UUCs.

This study aims to find out the factors affecting people's BERS in the evacuation process of UUCs. To achieve this goal, the authors conducted a field experiment in F City. Furthermore, the people's BERS are obtained by using a structural equation model and compared with the field test results.

The authors found that the key factors for people's BERS are lighting conditions, route distance, flow direction guidance and indication. The results of this study contribute to the safety field by providing key factors for fire emergencies. It can also be used to improve fire safety management, evacuation strategies and assist in the development of intelligent evacuation systems.

The results of this study contribute to the safety field by providing key factors for fire emergencies. It can also be used to improve fire safety management, evacuation strategies and assist in the development of intelligent evacuation systems.

This study aims to identify the marginal impact of introducing a signal attribute of pasture-raised beef on consumer willingness to pay (WTP) for other independent attributes.

The study is divided into two steps. The first, qualitative, consisted of investigating the values consumers have regarding beef production. To this end, 52 interviews with Brazilian and US consumers were conducted using laddering. In the second, quantitative, six experiments, (face to face and online) with 267 consumers of beef were performed.

As a result, the main value found for the Brazilians was security, while for the Americans was self-direction. For consumers, the WTP for animal welfare was the most important in the choice experiments where this information was present.

These findings offer an alternate beef differentiation, enabling it to be sold with higher added value by integrating these.

Mobile users increasingly employ location-based map searches in their daily lives. However, it is still relatively unknown about mobile users’ map related search behaviors. The purpose of this paper is to discover the interactions between the users and mobile map search systems, to reveal the shortcomings of existing mobile map search functions, and to propose improvement suggestions.

Based on a set of controlled user experiments performed on the Baidu mobile phone map, this paper empirically examines users’ location-based mobile search behaviors, such as timing, metering, judging and so on. This paper also conducts statistical correlation tests to generate relation tables and diagrams regarding each variable, for example, the relation between the retrieval time and the retrieval steps.

The results indicate that mobile map users have two important characteristics in their search behaviors: first, mobile map users always follow the single search path. Second, the mobile map search efficiency of users is always low.

The situation simulation testing method is mainly used for the construction of a mobile information search behavior environment, which may make the users be nervous and have some effect on the search efficiency.

Based on the identification of user behaviors, this paper provides suggestions to optimize and improve mobile map search systems.

This paper studies users’ mobile map search behavior based on location and explores the features of user behavior from the perspective of human-computer interaction.

The purpose of this paper is to investigate the relationship between the number of design elements in the context of building facades in urban streetscapes and visual preferences of users to enable a more meaningful citizen participation in the design of local streetscapes.

This paper developed a web application, which manages experiments through programmatically creating scenes and displaying them online to participants using questionnaires. It collects preferences towards the number of design elements in the scenes and determines the statistical relationship between them.

The results offer an empirical description of a semi-convex relationship between the number of elements and preferences. They confirm that participants from a particular area inter-subjectively agree in their visual judgements towards the number of design elements, and justify the employment of a regression model fitted on the preferences of residents to assess design proposal in their area.

The paper offers an empirical description of the relationships between preferences and a wide range of values of the number of design elements and empirically supports that people from one area inter-subjectively agree in their judgements towards a visual aspect of the building facades. The study introduces a new analytical component, known as the vertex, which could alter future methods on the visual evaluation of the built environment.

Few empirical studies have been conducted to explore the mechanisms and drivers of service exchange and value co‐creation. In particular, no study has compared a service system design informed by service‐dominant logic (SDL) with a service system design informed by goods‐dominant logic (GDL). The purpose of this paper is to address this knowledge gap. The research question is: does a service‐dominant system design result in a more favourable customer experience than a goods‐dominant service system?

An experiment was carried out on a group of habitual bus travellers. The subjects were asked to plan a specific journey using two online journey planning systems. Two hypotheses were tested: first, an SDL informed service system will evoke a better overall customer experience than a GDL informed service system. Second, this better customer experience arises out of seven service system design characteristics. Both objective and subjective data were gathered to compare the customers' experiences of using the two service systems.

The results show that a service‐dominant service system outperforms a goods‐dominant service system in terms of both objective and subjective criteria. Moreover, the experiment elucidates the subjects' perceived importance of the characteristics of a service‐dominant service system. Analysis of the subjects' perception of the two service systems reveals that certain characteristics set the service‐dominant service system more distinctly apart from the goods‐dominant one.

The paper contributes by extending the empirical foundation for service‐dominant logic, providing new knowledge on value co‐creation and design characteristics of service systems, and identifying the most important service system characteristics perceived by the customer.

With a mass of electronic multi-topic documents available, there is an increasing need for evaluating emerging analysis tools to help users and digital libraries analyze these documents better. The purpose of this paper is to evaluate the effectiveness, efficiency and user satisfaction of THC-DAT, a within-document analysis tool, in reading a multi-topic document.

The authors reviewed related literature first, then performed a user-centered, comparative evaluation of two within-document analysis tools, THC-DAT and BOOKMARK. THC-DAT extracts a topic hierarchy tree using hierarchical latent Dirichlet allocation (hLDA) method and takes the context information into account. BOOKMARK provides similar functionality to the Table of Contents bookmarks in Adobe Reader. Three novel kinds of tasks were devised for participants to finish on two tools, with objective results to assess reading effectiveness and efficiency. And post-system questionnaires were employed to obtain participants’ subjective judgments about the tools.

The results confirm that THC-DAT is significantly more effective than BOOKMARK, while not inferior in efficiency. There is some evidence that suggests THC-DAT can slow down the process of approaching cognitive overload and improve users’ willingness to undertake difficult task. Based on qualitative data from questionnaires, the results indicate that users were more satisfied when using THC-DAT than BOOKMARK.

Adopting THC-DAT in digital libraries or electrical document reading systems contributes to promoting users’ reading performance, willingness to undertake difficult task and general satisfaction. Moreover, THC-DAT is of great value to addressing cognitive overload problem in the information retrieval field.

This paper evaluates a novel within-document analysis tool in analyzing a multi-topic document, and proved that this tool is superior to the benchmark in effectiveness and user satisfaction, and not inferior in efficiency.

This paper aims to understand user information behaviours when they perform multilingual information retrieval. It also offers reference for the development of multilingual information retrieval systems and relevant service platforms.

The authors designed an experiment on multilingual information retrieval with WorldWideScience, utilized Camtasia studio7 (a screen capturing and recording tool) to record overall operational processes of subjects and collected participants’ thought processes with think-aloud protocols. Meanwhile, a questionnaire survey and interviews were used to examine the subjects’ background information, their feelings for the experiment and their ideas about the experimental platform, respectively. Thirty-two valid data points were obtained by 41 subjects.

The users preferred their own language for retrieval. Most users from social science chose general search or advanced search freely according to the tasks. The majority of the participants selected key words directly from the tasks as search terms. Doctoral candidates were more likely to construct a search query with logic symbols. Translation tools were utilized for assisting retrieval and solving doubts of translation. When facing obstacles, users stayed on the original web page to explore continually, followed by back to homepage.

This paper provides a study of user behaviour through investigating how users behave on the whole process of retrieving multilingual information. The findings offer advice for optimizing the function of multilingual information retrieval systems and service platforms.