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Article
Publication date: 12 August 2020

Siti Raba’ah Hamzah, Siti Nur Syuhada Musa, Zulaiha Muda and Maimunah Ismail

This study aims at investigating the relationship between the quality of working life and career engagement of cancer survivors and the mediating role of the effect of

Abstract

Purpose

This study aims at investigating the relationship between the quality of working life and career engagement of cancer survivors and the mediating role of the effect of disease and treatment.

Design/methodology/approach

A cross-sectional study was conducted on 400 cancer survivors in Malaysia. The participants, aged between 18 and 40, were Malaysian citizens undergoing follow-up sessions at the Kuala Lumpur General Hospital and the National Cancer Institute of Malaysia. Data were analysed using descriptive statistics, Pearson’s correlation coefficient and regression analysis that implemented Baron and Kenny’s method for mediation were used for analyses.

Findings

The effect of treatment and disease was found to significantly mediate the relationship between quality of work-life and career engagement of cancer survivors.

Research limitations/implications

The instrument for this study was a self-reported questionnaire, with participants responding to specific items on a five-point Likert scale under the supervision of the researchers. As results from the survey were subjective in nature, the bias in the participants could not be eliminated completely. This study was also limited to the two main parameters, namely, quality of working life and career engagement and a mediator, namely, effects of the disease and treatment. Moreover, as the survey was conducted in only two hospitals in the Klang Valley area, the results cannot be generalized to other cancer survivors in other regions of Malaysia.

Practical implications

The results of this study indicated that the mediating role of the effects of disease and treatment on the relationship of the quality of working life subscales with career engagement. Practical implications, cancer survivor consciousness of the effects of disease and treatment is very important and should be addressed and could be notable to improve the quality of working life.

Originality/value

This study gives valuable insight to managers and practitioners by investigating the relationship between the quality of working life and career engagement and mediates by the effects of disease and treatment. The findings highlight the challenges cancer survivors face on their return to working life. The findings also highlight the need for management to take steps to help cancer survivors cope with career engagement for better work performance.

Details

European Journal of Training and Development, vol. 45 no. 2/3
Type: Research Article
ISSN: 2046-9012

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Article
Publication date: 26 January 2010

Samsinar Md‐Sidin, Murali Sambasivan and Izhairi Ismail

The main purpose of this study is to link work‐family conflict, quality of work and non‐work lives, quality of life and social support (supervisor and spouse supports)…

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7088

Abstract

Purpose

The main purpose of this study is to link work‐family conflict, quality of work and non‐work lives, quality of life and social support (supervisor and spouse supports). Specifically, it seeks to address three different roles of social support that have theoretical and empirical support and the mediating roles of quality of work life and quality of non‐work life.

Design/methodology/approach

The SEM‐based approach has been used to study supervisor and spouse supports as moderators between work‐family conflict and quality of life; independent variables of work‐family conflict; independent variables of quality of life. The study has been carried out in Malaysia.

Findings

The main findings are: work‐family conflict has relationship with quality of life; quality of work life and non‐work life are “partial” mediators between work‐family conflict and quality of life; and, among the various roles of social support, its role as an independent variable of quality of life gives the best results.

Research limitations/implications

The research is based on a cross‐sectional study conducted in Malaysia and addresses only the spouse and supervisor supports as components of social support.

Originality/value

The research has developed a comprehensive model linking work‐family conflict, quality of work and non‐work lives, and quality of life and has studied the role of social support.

Details

Journal of Managerial Psychology, vol. 25 no. 1
Type: Research Article
ISSN: 0268-3946

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Article
Publication date: 5 April 2013

Roland K. Yeo and Jessica Li

– The aim of this paper is to explore how employees make sense of their work context and its influence on their learning orientation to improve their quality of work life.

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2956

Abstract

Purpose

The aim of this paper is to explore how employees make sense of their work context and its influence on their learning orientation to improve their quality of work life.

Design/methodology/approach

Qualitative data drawn from a dynamic online discussion that spanned three years were used in the content analysis. A total of 137 MBA participants from a university in the southwest of the USA contributed to the online forum.

Findings

Perception of work-life context influences the cognitive intent of employees in such a way that they change their learning orientation and develop learning strategies to improve their current work conditions. These strategies are in turn influenced by their sensemaking of the context to determine their quality of work life.

Research limitations/implications

The study illuminates the relationship between learning and context through the theoretical perspective of sensemaking. It extends the concept of learning orientation as operating at the individual and group levels other than the organizational level.

Practical implications

Organizational leaders and human resource development (HRD) professionals will recognize how certain contextual stimuli can trigger their employees ' readiness to learn and improve their work life. They can direct their employees ' learning orientation through job redesign and job enrichment.

Originality/value

The study provides a learning context to quality of work life, an area that has not been extensively researched in the HRD literature. By exploring sensemaking of quality of work life in the context of learning, the paper offers a more encompassing perspective of learning orientation and quality of work life contexts.

Details

European Journal of Training and Development, vol. 37 no. 2
Type: Research Article
ISSN: 2046-9012

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Article
Publication date: 14 September 2015

Lan Snell, Phyra Sok and Tracey S. Danaher

– The purpose of this paper is to investigate the individual mechanisms that mediate the relationship between marketing practices and growth-quality of work life ambidexterity.

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1355

Abstract

Purpose

The purpose of this paper is to investigate the individual mechanisms that mediate the relationship between marketing practices and growth-quality of work life ambidexterity.

Design/methodology/approach

Data were collected from small service firms via an online survey questionnaire electronically distributed to 7,271 owners of small firms in Australia. Partial least squares was used to test our mediation hypotheses on the data obtained.

Findings

The authors demonstrate the mediation effect of entrepreneurial self-efficacy and passion for work in enhancing the relationship between marketing practices and growth-quality of work life ambidexterity.

Practical implications

The findings indicate that being good at marketing does not always lead directly to achieving growth-quality of work life ambidexterity. The results suggest that achievement in both domains requires owners of small service firms to have a strong self-belief that they can perform their job successfully (entrepreneurial self-efficacy) as well as a strong passion to do the job they are doing (passion for work). Policy makers or small firm advisors can include this information to develop enactive mastery measures to promote efficacy and passion for work which can increase small firm survival rates.

Originality/value

The high percentage of business terminations reported without financial loss underscores the importance of including both financial and non-financial goals for small firms. The approach to conceptualize and operationalize growth-quality of work life ambidexterity as a dependent variable representing firm performance assists by providing a more detailed and practical understanding of the organizational and individual variables that enable small firms to realize both.

Details

Journal of Service Theory and Practice, vol. 25 no. 5
Type: Research Article
ISSN: 2055-6225

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Article
Publication date: 28 January 2019

Pavitra Dhamija, Shivam Gupta and Surajit Bag

Banking industry forms a part of financial services that has emerged itself as the most important source for India’s economic growth. Job satisfaction of employees is one…

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3170

Abstract

Purpose

Banking industry forms a part of financial services that has emerged itself as the most important source for India’s economic growth. Job satisfaction of employees is one of the important pre-requisites to ensure smooth functioning of banks. The purpose of this paper is to explore the association of job satisfaction with the quality of work life factors of bank employees (n=300), followed by the essential influential relationship of these concepts with socio-demographic characteristics, thereby, proving its own distinct contribution to the subsist body of literature.

Design/methodology/approach

This study has considered five private sector banks in India and has used the technique of multi-stage sampling to collect primary data. The respondents from different cadres, namely, executive, associate and manager involved in customer-oriented interactions participated in this survey. The analysis has been conducted by applying descriptive statistics, regression analysis (impact of the quality of work life factors on job satisfaction) and χ2 statistics (association of the quality of work life and job satisfaction with socio-demographic variables). The results have been compared with the Herzberg Theory of Job Satisfaction.

Findings

The results of the study show the presence of variance (R2 61.40 percent) in job satisfaction as explained by the quality of work life constructs. The unconducive work environment has confirmed negative association with job satisfaction. The study foresees to contribute useful information to the top management level in the organizations to enhance employees’ overall job satisfaction.

Research limitations/implications

The opaqueness with which the Indian banking industry has its roots and existence in India, the present study clearly has limits: the small size of the sample and the study considered only private sector banks.

Practical implications

A planned approach at organizational and individual level is highly recommended. The bank management must realize the importance of their devoted staff by giving them quality work environment. The initiatives like regular exercise routines can be adopted to reduce stress. Some respondents expressed the need for intercity branch associations, which can help them to solve common problems, better learning opportunities with an informal atmosphere along with other training sessions organized formally.

Originality/value

The paper gives a theoretical explanation of the quality of work life and job satisfaction factors in the Indian private banks falling under the umbrella of Indian banking industry with respect to the employees of private sector banks.

Details

Benchmarking: An International Journal, vol. 26 no. 3
Type: Research Article
ISSN: 1463-5771

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Article
Publication date: 2 March 2015

Aaron D Arndt, Anusorn Singhapakdi and Vivian Tam

The aim of this paper is to investigate whether consumer values influence work-related attitudes. Employees often feel conflict among different aspects of their lives

Abstract

Purpose

The aim of this paper is to investigate whether consumer values influence work-related attitudes. Employees often feel conflict among different aspects of their lives. Although most extant research has focused on the effect of family values on work attitudes, we investigate whether a fit between employees’ socially responsible consumption orientation (SRCO) and firm corporate social responsibility (CSR) influences employee higher-order quality of work life.

Design/methodology/approach

Survey data from 112 members of an engineering association in Australia.

Findings

The results show that employees’ consumer life roles can influence their work-related perceptions. However, contrary to expectations, the positive influence of CSR on higher-order quality of work life is weaker for employees who are more socially responsible consumers.

Research limitations/implications

Further research should examine other industry contexts and cultures. Also, because the SRCO construct is very broad, further research should examine specific social issues.

Practical implications

CSR can be an important strategy for retaining employees, even those with lower SRCO.

Originality/value

This research shows that customer values influence important work-related attitudes, such as higher-order quality of work life and organizational commitment. Furthermore, we show that “fit” between consumption orientation responsibility and firm CSR does not necessarily enhance work-related attitudes because employees high in SRCO likely hold the firm to a different standard of social responsibility.

Details

Social Responsibility Journal, vol. 11 no. 1
Type: Research Article
ISSN: 1747-1117

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Article
Publication date: 1 April 1979

Keith Newton, Norman Leckie and Barrie O. Pettman

The body of literature in the field now commonly known as the “quality of working life” (QWL) has grown steadily over a period in which the industrialised nations have…

Abstract

The body of literature in the field now commonly known as the “quality of working life” (QWL) has grown steadily over a period in which the industrialised nations have increasingly come to question the role and status of human beings in the modern technological environment. In recent years concern with the nature of work, its impact upon people, and their attitudes towards it, seem to have sharpened. Investigation of, and experimentation with, the qualitative aspects of working life—its ability to confer self‐fulfilment directly, for example, as opposed to being a means of acquiring goods—has gained momentum under the influence of a unique set of economic, social, political and technological factors. The outpouring of books, reports and articles from a wide variety of sources has, not surprisingly, grown apace.

Details

International Journal of Social Economics, vol. 6 no. 4
Type: Research Article
ISSN: 0306-8293

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Article
Publication date: 1 April 1992

J. de Vries and H. van de Water

Although it is often posited that quality circles are an instrument for improving both efficiency and quality of working life, little systematic research has been done. In…

Abstract

Although it is often posited that quality circles are an instrument for improving both efficiency and quality of working life, little systematic research has been done. In 1985 therefore, the Dutch Ministry of Social Affairs and Employment initiated a research study. Describes the results of this study in seven Dutch organizations about the effect of quality circles on the quality of working life. First presents an analytic model in which the main assumption is that the structure of the production process can be considered as an important contingency for the success of quality circles. Next, examines seven cases of Dutch quality‐circle programmes. These programmes are analysed using the above mentioned framework. One of the main overall conclusions is that whether quality circles are a means to improve the quality of working life or not is, among other factors, determined largely by the characteristics of the production structure. Therefore, more attention should be focused on the given production structure of organizations whenever quality circles are initiated.

Details

International Journal of Quality & Reliability Management, vol. 9 no. 4
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 13 May 2019

Anselm Yennef Vereycken, Leen De Kort, Geert Vanhootegem and Ezra Dessers

There is a growing interest in living labs (a research concept in which innovations are co-created with end-users and tested in practice) as a method to test and develop…

Abstract

Purpose

There is a growing interest in living labs (a research concept in which innovations are co-created with end-users and tested in practice) as a method to test and develop health and social care innovations. However, little is known about their effect on the care organization and care providers’ quality of working life. By using the Flanders Care Living Labs program (Belgium) as a case study, the purpose of this paper is to explore how innovations in a living lab context may affect those issues.

Design/methodology/approach

This qualitative study combined data from document analysis, in-depth interviews and focus groups involving 23 care innovation projects. Deductive category application was used for analyzing data.

Findings

Outcomes indicate that 22/23 care innovation projects resulted in organizational changes, and that 22 affected at least one care provider’s quality of working life. Surprisingly, no project deliberately intended to affect the care organization and quality of working life. Future care innovation projects should focus on actual innovation and its implications for specific end-users, and on the broader organizational consequences and the possible effect on the care providers’ work.

Originality/value

This is the first study that specifically focused on care innovation’s effect on the care organization and on the quality of working life within a living labs context.

Details

International Journal of Health Care Quality Assurance, vol. 32 no. 4
Type: Research Article
ISSN: 0952-6862

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Article
Publication date: 1 April 2014

Nguyen Dinh Tho, Nguyen Dong Phong and Tran Ha Minh Quan

Realizing the importance of psychological capital of marketers for their work, the authors aim to investigate the mediating role of quality of work life, job effort, and…

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1528

Abstract

Purpose

Realizing the importance of psychological capital of marketers for their work, the authors aim to investigate the mediating role of quality of work life, job effort, and job attractiveness in the relationship between psychological capital and job performance of marketers in a transitioning market, Vietnam.

Design/methodology/approach

To test the mediating role of quality of work life, job effort, and job attractiveness in the relationship between psychological capital and job performance, the authors used a survey data set collected from 696 marketers working for various types of firms in Ho Chi Minh City, Vietnam.

Findings

The authors found that psychological capital has both direct and indirect impacts, mediated by quality of work life, job attractiveness, and job effort, on job performance of marketers.

Practical implications

The findings suggest that firms should pay attention to psychological capital in their recruiting, training, and development programs.

Originality/value

This study documents the mediating role of quality of work life, job effort, and job attractiveness in the relationship between psychological capital and job performance of marketers in a transitioning market, Vietnam.

Details

Asia-Pacific Journal of Business Administration, vol. 6 no. 1
Type: Research Article
ISSN: 1757-4323

Keywords

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