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This study aims to highlight the barriers inhibiting the implementation of initiatives that seek to transform the efficiency, effectiveness and service delivery of government processes and systems through the use of information and communication technologies (ICTs, e-Government) in Jamaica.

The methodology used for this study was “Qualitative Description”. Qualitative Description is guided by the Qualitative Descriptive Research Design and is epistemologically located within the Interpretivist Paradigm. The data collected for this study were based on the principle of judgmental sampling. In total, 23 experts working at various levels of e-Government implementation in Jamaica were interviewed for this study.

It can be argued from the data analyzed that the factors which undermine the use of ICTs to improve government efficiency, effectiveness and public service delivery in Jamaica include: technical issues (ICT infrastructure, privacy and security), social issues (culture and the digital divide) and financial issues. Organizational issues such as top management support, resistance to change to electronic ways, lack of collaboration, lack of qualified personnel and training courses were not identified as barriers to e-Government in Jamaica.

The direct implications of the study are confined to the shores of Jamaica.

This study provides government agencies in Jamaica with an opportunity to identify the practical gaps in e-Government implementation. At the global level, the study provides international development agencies that are currently funding, and those that have an interest in funding e-Government initiatives in Jamaica, with an understanding of the challenges to e-Government implementation in the country. Additionally, the study provides an opportunity for scholars doing cross-national qualitative study to compare and contrast the e-Government barriers identified in Jamaica with other countries and to further determine factors which may contribute to these similarities and differences and explore a possible holistic solution to these barriers.

The study draws attention to the problem of exclusion for those citizens affected by the digital divide, the problem of infrastructure and/or structural challenges such as poverty and are unable to access e-Government services. The study also highlights the problem of trust in the government by Jamaican citizens and the implication of this trust issue for e-Government implementation in the country.

The study addresses the global scholarly and policy gap in the literature, as it relates to Caribbean experiences with barriers to e-Government implementation and, therefore, provides data for global comparative analysis. The study also contributes to global attempts to holistically understand the e-Government phenomenon by extending the current discourse to the Caribbean.

Provides a detailed description of the qualitative research process experienced by the author when undertaking doctoral research. Recognising that there are few articles to guide the qualitative small firm researcher, it is the intention to provide a detailed account of the process and decisions involved when undertaking qualitative small firm research. From a discussion of the factors that convinced the author of the appropriateness of a qualitative approach, to a consideration of the outcomes generated, this paper guides the reader through the process of qualitative data collection and inductive analysis experienced by the author. In so doing, it demonstrates the value of using such an approach when undertaking small firms research.

Drawing upon resource-based view (RBV) and attribution theoretical lenses, this chapter provides a paradigm for examining the interplay among environmental investment towards green innovation, environmental disclosure as well as firm performance using the structural equation modelling (SEM) methodology. This chapter demonstrate a growing environmental awareness among stakeholders of the relevance of environmental performance to share value. It is also suggested that the mediating power of environmental disclosure between environmental investment and firm value as well as incremental goodwill is crucial. The findings of this chapter provide critical implications for several stakeholders that if environmental performance is hypothesised to affect the firm's value, companies may take proactive measures to avert potential environmental-related violations. Besides, investors may trade based on the evidence as to how firm value and its goodwill from acquisition will be affected by news of its environmental performance.

Training to improve health management and leadership competence is recommended. However, there is limited evidence showing the impact of training on competence. The purpose of this paper is to evaluate the evidence for the impact of training and professional development on health management and leadership competence.

A systematic review was conducted using a mixed-methods design. Studies using qualitative, quantitative or mixed-methods design were included. The following electronic databases were searched to October 2018: CENTRAL, CINAHL, EMBASE, ERIC, NEDLINE and PsycINFO. Study eligibility and methodological quality were assessed independently by two review authors. Data from qualitative studies were synthesised using thematic analysis. For quantitative studies, odds ratio (OR) or mean difference (MD) and 95% confidence interval (CI) were calculated for each intervention. Where appropriate, qualitative and quantitative data were integrated into a single synthesis using Bayesian methods.

In total, 19 studies were identified for inclusion in the review. Training and professional development interventions using flexible, multiple training techniques tailored to organisational contexts can improve individual competence and performance. Such training is typified by a leadership development programme. There was insufficient evidence to determine the effects of interventions on organisational performance.

This is the first systematic review evaluating the impact of training and professional development interventions on health management and leadership competence.

Significant advances have been made in using applied methodological approaches. These approaches facilitate critical and creative ways to generate new knowledge, encouraging researchers to explore novel research questions which could not be sufficiently addressed using traditional “branded” methodologies. It is important that, in addition to design, researchers consider the most appropriate methods to collect data. The purpose of this paper is to explore the use of the draw and tell method in the context of an interpretive descriptive study.

Given the challenges associated with eliciting responses from adolescent populations, in addition to the use of a semi-structured interview guide, the authors encouraged adolescent participants to produce drawings as part of an interpretive descriptive study.

Despite the fact that drawings are seldom used with adolescents during research interviews, the authors found this method promoted conversation and facilitated deep exploration into adolescents' perspectives.

The authors argue that this creative approach to data collection should be embraced by researchers engaging in applied methodological research, particularly with participants who may be challenging to engage. Drawings, although seldom used with adolescent research participants, can stimulate engagement and facilitate conversations.

The purpose of this paper is to apply a new idea and scientific method to evaluate the enterprise's independent innovation capability accurately.

The matter‐element, extension set and independent function in extension theory are introduced briefly. Based on extension theory, the matter‐element model on comprehensive evaluation of the enterprise's independent innovation capability is established. Then, an instance which makes structural analysis on the enterprise's independent innovation capability with extension evaluation method is given.

The matter‐element model on comprehensive evaluation of the enterprise's independent innovation capability is established. Extension evaluation method can combine qualitative analysis and quantitative analysis to reflect the changing process of the objective appropriately. By means of the matter‐element model, the evaluation result shows which the grade does the enterprise's independent innovation capability belong to.

Extension evaluation method resorting to extension theory, cannot only reveal the evaluation grade and competitive advantage of an enterprise within the industry or within the scope of the evaluation, but also show comprehensive index level of the enterprise's independent innovation capability.

It is significant to monitor the enterprise's development and changes effectively, find the key factors influencing the enterprise's independent innovation capability and take effective measures in time.

New idea and scientific method are introduced into the enterprise's independent innovation activity, and it can integrate both qualitative and quantitative analysis to solve contradictory problems.

Establishing acceptability of complex interventions to stakeholders is vital in early scientific development. The purpose of this paper is to ascertain the acceptability of a program of equine-assisted activities (EAAP) for people with dementia by elucidating programmatic practices needed to enhance their safety and quality of life (QoL) from the perspectives of service providers.

Semi-structured interviews with five providers were analyzed using a basic qualitative approach.

Providers perceived the EAAP as acceptable and revealed potential mechanisms of change supporting well-being, including aspects related to the physical and social environment and person with dementia. Linkages identified among the EAAP and its physical and social context support its complexity. Providers explicated program practices that promoted safety and QoL, such as implementing staff trainings and tailoring activities to each person’s preferences and needs. These practices aligned with best dementia care approaches, underscoring that the EAAP is a promising complex intervention that merits further scientific development.

This work is novel and adds to the literature by illuminating the role of a community-based, animal-assisted program for enhancing the QoL of older adults with dementia residing in institutional care facilities.

Background: Family violence (FV) is a significant problem that has a bidirectional link with mental health functioning. This research aimed to investigate family violence screening and response practices in a Victorian public adult mental health service, NorthWestern Mental Health, from the consumer perspective.

Methods: A prospective, cross-sectional, electronic consumer survey was created, utilising the Royal Melbourne Hospital Patient Survey FV screening and response tool. Data were collected over a two-month time period, via iPad. Clinicians invited all consumers (age range 18 to 64 years) attending the service to participate on data collection days, unless any of the exclusion criteria were present: a) clinical interaction occurring in a non-confidential environment; b) acute distress/crisis; c) clinician concerns about affecting rapport; and d) cognitive impairment, known disability or diminished capacity preventing them from reading or understanding the survey questions. Categorical and Likert type survey responses were explored descriptively. All variables collected in the survey were provided, specifically the percentage of responses in each category for each question. Free-text responses were analysed using qualitative description of the text-box response content.

Results: 35 consumers participated. 47% reported being screened for at least one family violence issue on at least one occasion. 26% reported disclosing FV concerns. All those disclosing felt mildly or very supported by the clinician’s response, and two-thirds received assistance they found helpful. 9% reported wanting to disclose FV concerns but not feeling comfortable to do so. Consumers indicated that FV should be spoken about more, that receiving assistance is helpful, but that responses varied in quality depending on the discipline of the clinician.

Conclusion: FV screening rates were found to be suboptimal as unmet needs were identified. Further training and services changes are required to improve screening rates, increase client comfort to disclosure, and optimise the clinical response to disclosures.

Eastern European countries have an important history of quality and tradition in winemaking. The radical economic modification that the wine sector had to face during communism exposed these countries to various problems during transition, when their market share in Western European markets shrunk. This paper aims to argue that an important cause of the decline is the inability of price to convey information about the quality level of the wine, as from the theory of asymmetric information.

This paper uses the econometric theory of hedonic pricing to explore the research question, relating price to the characteristics of the wine, including a quality rating from a respected British wine expert for the year 2006. Results are presented for a sample of 134 wines coming from different Eastern European countries (EEC) sold in the UK. The analysis also tackles the issue of understanding which parameters contributed to the quality level of Eastern European wines, modelling the qualitative description in order to identify the keywords that explains the change in quality level.

The results show evidence of no correlation between ratings and price in the considered segment of the UK wine market, suggesting an imperfect communication of quality via the price information. Moreover, Romania, which is a very important producing country, has a weak brand value, suggesting the need for restructuring the industry and improving quality management schemes to compete in their newly enlarged destination market. The quality model shows that fruity flavours are those playing a most important role in defining the quality level; hence a more targeted product supply should be encouraged.

No previous research has used hedonic modelling to the case of Eastern European wines. Furthermore, the context used here is to understand the weaknesses of the specific segment, and the tool is used to investigate the loss of competitive advantage of Eastern European products in the UK markets, focusing on the quality/price relation.

This study aims to identify critical online teaching effectiveness factors from instructors’ perspectives and experiences during COVID-19.

This study used a qualitative phenomenology approach. In addition, the research used a snowball sample to identify faculty in the engineering and engineering technology fields with experience in online teaching and learning. All interviews were conducted online by the researchers. The interview questions were based on findings in the current literature. Further, the questions were open-ended.

The analysis identified eight major themes that impact online teaching effectiveness: class recordings; course organization; collaboration; engagement; exam, assignment and quiz grades; games; valuable course content; and student timely feedback and response.

The study was not designed to be generalizable to the entire population of professors who teach online classes but to gain insights from faculty who taught online courses during the COVID-19 pandemic.

Faculty can use the factors identified for online teaching effectiveness to enhance their course design and delivery while teaching online or blended courses.

This research provides insights into factors that impact online teaching effectiveness during the COVID-19 pandemic.