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This chapter addresses the related questions of how to assess housing redevelopment and what constitutes a successful redevelopment project, based on the HOPE VI transformation of Boston’s Orchard Park from one of the city’s most notorious, crime-ridden public housing projects into a mixed-income community that remained overwhelmingly composed of low-income residents.

The analysis is based on a unique set of interviews with a sample of residents before and after housing redevelopment occurred. In addition, we draw upon interviews with housing authority staff, official agency file documents, and archival materials.

We find increased residential satisfaction after redevelopment but lingering concerns about safety and security despite marked declines in crime. Although the redevelopment process displaced some households, residents attributed improvements in living conditions to changes in tenant composition prompted by the housing transformation.

The results suggest an alternative model of public housing redevelopment that accommodates a majority of poor, subsidized households with some displacement. Still, loss of housing units, tenant selection, and social problems complicate notions of successful redevelopment.

This chapter contributes to the literature by showing how some low-income families may benefit from housing displacement induced by the redevelopment process. We analyze an overlooked but frequently implemented approach to housing redevelopment under the HOPE VI program to keep the majority of redeveloped units for low-income residents. It is the only study of which we are aware that has collected public housing resident opinions both before and after HOPE VI redevelopment occurred.

Based on a case study of the pre-2020 Olympics renewal project in the city-center of Tokyo, this chapter examines the nature and impacts of urban renewal conducted by the Tokyo Metropolitan Government (TMG) in relation to social housing.

A qualitative case study approach is used based on interviews (with different stakeholders), and participant observation (at various local events or public assemblies) to analyze the impact of such urban renewal on social housing and its community.

The TMG has promoted urban renewal of city government-owned land in public-private partnerships by defending these projects as “win-win-win strategy among residents-business-city.” However, at the same time it has worsened the housing conditions of residents by causing their displacement or the deterioration of their housing environment.

The chapter shows us that the TMG’s justification for the urban renewal — would produce trickle-down effects and help the residents — doesn’t reflect what is really happening to the community. This will help us to have a better understanding of the reality and to critically discuss a more just urban and housing policy.

The chapter provides a complex insight on the “super-residualization” of social housing in Japan, characterized not only by the decrease in its number but also urban renewal providing business services and amenities for the middle and upper classes. This provides an interesting comparison with Western societies.

This study aims at conducting a systematic literature review (SLR) to identify the critical success factors (CSFs) for solar home systems (SHSs) implementation in public housing projects.

This study is based on an SLR to identify the CSFs for SHS implementation in public housing. It reviewed published literature between 2000 and 2021. A summative content analysis approach is followed to analyze the qualitative content of published literature on CSFs for SHSs implementation in public housing.

The review outcomes identified a total of 44 CSFs, which are classified into six main fundamental categories, including political, financial, technical, social, marketing and environmental. The results indicated that government support is the most significant CSF for SHS implementation in public housing, followed by installation quality, maintenance and monitoring and effective policies and legal framework. The published literature mostly agrees that the CSFs are regionally specific, and stakeholders play an essential role in defining SHS programs’ indicators and success factors.

Lack of success and discontinuity of some SHS programs are deterring, especially for governments initiatives. Identifying CSFs associated with the success of some programs and understanding why other programs were less successful are essential requirements for improving the success of future projects. This study is intended to provide governments, policy-makers and program implementers with a list of the most significant CSFs for use when developing a success model to evaluate and measure the potential for investment in SHSs in the public housing sector.

It is recognised that upgrading programmes are imperative components of public housing in Singapore. In order to keep pace with the ever‐continuing rise in affluence and hence expectations of the residents, these upgrading programmes need to be carried out with a complete understanding of residents’ needs and perceptions, which may change over time. Good communications between the residents and those managing upgrading projects is therefore important to ensure that what is provided is what the residents need and want. The purpose of this paper is to understand the project management issues involved in upgrading programmes in public housing in Singapore, with particular focus on communications management.

The study included a questionnaire survey of 30 residents of a public housing estate undergoing upgrading works in Singapore. The fieldwork evaluates how these residents perceived the importance of and their satisfaction with various communications issues identified from the literature review.

It was observed that much effort was invested to foster good relationships with the residents, and also to ensure that they are kept informed about the progress of the upgrading works. However, the survey findings revealed that the satisfaction levels of the residents generally still fall short of their expectations, which suggests that communications management of upgrading projects in public housing estates remains an area that needs to be improved and enhanced in the near future.

Upgrading programmes for Singapore's public housing estates was started in 1989 by the Housing and Development Board (HDB) to bridge the gap between the standards of the older estates and that of the newer towns. Today, some two decades later, the upgrading programmes are still in place, but now with increased focus on flexibility and resident consultation. The engagement of residents in decision‐making of matters affecting their immediate neighbourhood can be found in many of the upgrading programmes.

The paper assesses the management of communications during different stages of a typical upgrading project in the HDB estates, and also the various communications channels employed by the relevant authorities to disseminate information to the residents. It is important to note that communication is not simply concerned with the sending of messages, but also with whether the intended recipients receive them as intended.

The purpose of this paper is to compare approaches to policing and addressing offending and anti‐social behaviour in public housing in New York City and UK cities and to discuss whether the different rationales and techniques deployed may be effective in reducing recidivism.

The paper is based on qualitative research undertaken in New York City in 2008 and a series of studies (comprising qualitative and quantitative methods) conducted in the UK for national government departments, local authorities and registered social landlords. The research included analysis of documents and statistics, interviews with policy makers, practitioners, tenants and offenders.

The research established that, in addition to some similarities in approaches, there were significant differences in the policing of public housing and the role of housing in reducing recidivism between New York and UK cities. These included the stronger identification of housing as an element in influencing offending in the UK, key roles for social landlords and housing‐based techniques of governance aimed at intervening in offending households.

The research suggests the need to retain a focus on housing circumstances as a key determinant of both offending behaviour and as a mechanism for reducing recidivism.

The research indicates that reducing recidivism within public housing populations requires the provision of intensive interventions and support services.

The paper provides an original international comparative analysis of public housing‐based approaches to addressing offending and recidivism.

The nature and characteristics of critical success factors (CSFs) that influence success on public private partnership (PPP) arrangements on different project typologies vary between countries and regions. Studies confirm the lack of success on PPP approach on public housing project (PHP). The main challenge to PPP-PHP success has been identifying, analysing, categorizing and matching CSFs that are likely to influence the PPP-PHP outcome. The purpose of this paper is to identify the CSFs that influence PPP-PHP delivery in Ghana. This is premised on the theoretical implications that understanding the factors that influence the success on PPP-PHP projects is critical.

By adopting a 16 CSFs from literature and using a questionnaire survey, the factors that are critical to success on PPP-PHP approach in Ghana were identified. The questionnaires were administered on participants that have been involved in PPP-PHPs in Ghana.

The results revealed six CSFs that are critical towards success on PPP-PHPs in Ghana. The results also do not show significant variability in the agreement by the public and private stakeholder.

The findings present useful lessons for parties in PPP-PHPs in Ghana to focus their attention to engender the needed atmosphere towards successful delivery in Ghana in the formulation of policies, decision frameworks and delivery strategies.

The study presents a critical success model that is applicable to PPP-PHP delivery in Ghana and potentially to other developing countries with similar socio-economic, political and organizational characteristics especially in Sub-Saharan Africa. It also affirms the fact that CSFs are contextual to project typologies and that different project types will reveal CSFs with varying significance in ranking. The findings should help in the development of efficient frameworks and policies for successes on PPP-PHPs in Ghana.

Effective cost performance is a crucial criterion measuring successful project management in public-housing projects. This paper aims to analyse the vital underlying factors surrounding the successful cost management process (CMP) outcomes in public housing projects (PHPs).

The research was conducted in three stages. The first stage consisted of a detailed literature review to document success factors affecting cost performances and management. In stage two, brainstorming sessions were undertaken with construction experts knowledgeable in cost management practices and have been involved in PHPs. These sessions were used to refine those success factors for the PHPs settings and define their criticality with respect to the CMP stages using interpretive ranking process. In stage three, focus group sessions were performed to validate the interrelationships of the contextualised critical success factors.

The top three most critical factors for successful implementation and outcomes at all CMP stages in PHPs settings were found to relate to competencies, team qualities and collaborative practices of the project team. Early contractor involvement and effective construction planning and management also emerged relevant to the process.

Government project departments, project managers and construction organisations (consultants and contractors) need to commit and mandate continuous development of cost management competencies for all professionals engaged in PHPs. Channels supporting team integration and collaborative practices between design and construction teams are required to increase the likelihood of successful project cost management practice and outcomes in PHPs.

The research has developed a factor-process relationship model that can be used to improve and evaluate the efficacy of CMP implementation in PHP settings.

In this chapter, I focus on stigmatization exercised and experienced by local residents, comparing two socially-diverse areas in very different contexts: the Cabrini Green-Near North area in Chicago and the La Loma-La Florida area in Santiago de Chile.

Data for this study were drawn from 1 year of qualitative research, using interviews with residents and institutional actors, field notes from observation sessions of several inter-group spaces, and “spatial inventories” in which I located the traces of the symbolic presence of each group.

Despite contextual differences of type of social differentiation, type of social mix, type of housing tenure for the poor, and public visibility, I argue that there are important common problems: first, symbolic differences are stressed by identity changes; second, distrust against “the other” is spatially crystallized in any type and scale of social housing; third, stigmatization changes in form and scale; and fourth, there are persisting prejudiced depictions and patterns of avoidance.

Socially-mixed neighborhoods, as areas where at least two different social groups live in proximity, offer an interesting context for observing territorial stigmatization. They are strange creatures of urban development, due to the powerful symbolism of desegregation in contexts of growing inequalities.

The chapter contributes to a cross-national perspective with a comparison of global-north and global-south cities. And it also springs from a study of socially-mixed areas, in which the debate on concentrated/deconcentrated poverty is central, and in which the problem of “clearing places” appears in both material (e.g., displacement) and symbolic (e.g., stigmatization) terms.

Quality management in construction has received increasing attention in recent years. Numerous studies have been carried out which have highlighted the factors affecting quality of construction. Each study has contributed to identifying factors affecting quality. However, there is little published work that comprehensively addresses the factors specifically affecting the quality of Hong Kong public housing, which has long been criticized as having poor quality performance. This paper aims to identify the factors affecting the quality outcomes of public housing projects.

Potential quality attributes affecting quality performance was identified from the literature. A five‐page questionnaire was then developed to determine how these identified factors affect the quality scores of public housing projects. Factor analysis and multiple regression analysis were used to examine the data obtained from the questionnaire survey.

Analysis of 54 cases indicated that the project manager's experience in running public housing projects was the most important factor affecting the quality scores. Other important factors include a proactive quality culture; the extent of using direct skilled labour; a comprehensive subcontract inspection system; the competency of site labour, and the client's emphasis on quality, safety and environment.

The empirical results were based locally in Hong Kong, however, the lessons learnt are generally applicable. For future research the methodology adopted can be replicated elsewhere to facilitate international comparison of quality practices.

A predictive model for quality performance has been developed. The findings can assist project managers to better manage public housing projects and achieve higher quality performance.