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The purpose of this paper is to build a typology of social entrepreneurship in Russian Federation and describe the related models based on a deep understanding of the current institutional context and the positioning of social entrepreneurship in the arena of market and non-market activities.

This paper is based on secondary data sources including legal documents, annual reports and websites of the social entrepreneurship-related organizations.

This paper finds that social entrepreneurship in Russia is located between civil society, the State and the market and it is the State that became a main driving force behind social entrepreneurship development.

This paper is the first to perceive the social entrepreneurship in modern Russia as a phenomenon with “semi-official” status. The original models and the very typology of social entrepreneurship are based on the newly introduced concept of “social-entrepreneurial mission”.

This conceptual paper presents a proposal for improving a performance measurement (PM) system implementation process based on enterprise engineering (EE) guidelines, which gives the process a sense of completeness.

This paper analyzes a well-known process for PM systems implementation organized in two phases: identifying, designing and implementing the top-level performance measures; and cascading the top-level measures and identify appropriate lower-level performance measures. The proposed improvements to the studied process derive from the EE guidelines, which establish a basis for the structure of an organizational management system, the formalization and synchronization of processes, performance expectations, exception handling and change management.

The study reveals that not all EE guidelines are covered by the analyzed process, with four of them having no evidence of being adopted: involvement of people in process design and implementation; ensuring interoperability between different systems in the information structure; addressing of all possible exceptions; coherence and consistency of semantics across all processes.

By the lens of EE guidelines, this paper advances a how-to-guide. This paper can support managers and researchers on PM system design and implementation, given the importance and relevance of EE recommendations having a consistent and well-structured procedure.

This second part of Strategy & Leadership's interview with Prof. Venkat Ramaswamy, one of the early proponents of co-creating value with stakeholders, asks him about the progress of the “co-creation transformation” of markets on its tenth anniversary and its wider implications for firm strategists and public policy makers. The interview concludes with a remembrance of the late C.K. Prahalad, a co-developer of the theory, and reviews his many contributions to the advancement of strategic management.

This interview considers how the co-creation view starts with interactions as the locus of value and platforms of engagements with individuals as the locus of value creation.

The co-creation paradigm is a dynamic perspective that sees the interaction of customers, employees and other stakeholders as forums for learning and ever-expanding capability building.

Strategy as “stretch and leverage” in the world of co-creation becomes about joint aspirations>joint resources.

Corporate managers need to understand that leading companies that have successfully adopted the co-creation model follow a simple principle – they focus their entire organization on the engagements with individuals.

As the government's strategy for the implementation of the ‘Big Society’ gains momentum within an increasingly difficult financial framework, this article discusses some of the major implications of this approach for partnership working in crime and disorder reduction. It considers whether the approach is a totally new one or merely an extension of previous government policy, while considering some of the advantages and disadvantages of extending the ‘Big Society’ ideology. While acknowledging the potential problems of implementing such an approach, the article also highlights the opportunities that may present themselves for enhanced community consultation in the delivery of partnership working.

In this interview with Prof. Venkat Ramaswamy, Strategy & Leadership reviews the way the concept of co-creation of value with customers is being implemented on its tenth anniversary. Prof. Ramaswamy explains the basic elements of the co-creation playbook.

Based on his research with companies pioneering innovation co-creation with customers, Prof. Ramaswamy offers insights for executives into what makes this perspective different and powerful.

Prof. Ramaswamy discusses the guiding principle underlying the transformation of enterprises towards co-creation: how to engage people to create valuable experiences together while enhancing network economics.

In designing and managing a co-creation platform, ask, how accessible is it to consumers or any other key stakeholders; how well does it facilitate dialogue among them; how transparent is this interaction to all, which helps to build trust and attract even more participants; and how well does it enable the reflexive leveraging of the innovation and learning generated to enhance the value of the platform?

Senior executives need to know how co-creation engagement platforms can also be used to generate ideas for continuously improving products and services through the lens of customer experiences.

This research aims to assess how marketing-related projects with small- and medium-size enterprises act as a form of experiential learning and help develop entrepreneurial and employability attributes for students in higher education (HE).

The research is based on published material and an evaluation, within HE, of consultancy projects as a final assessment option alongside the well-established dissertation.

External initiatives that embrace experiential learning have helped students develop a better appreciation of client needs, while enhancing their confidence and team-working skills. The institutional degree programme studied is in its seventh year and more than half of students have chosen the project option so far. One key finding is the pivotal role of the academic supervisor and a need for that person to have suitable industry and sector knowledge, as well as effective and empathetic client relationship management abilities.

The study is limited to one programme at one university but, as it encompasses a very broad definition of marketing-related activities, covers several years and is part of a longer-term longitudinal study, it constitutes research from which some conclusions can be drawn.

In addition to enhancing the students’ entrepreneurial and employability attributes, outward-facing activities help enrich the overall student experience and also offer HE institutions an opportunity to raise their profile with external organisations.

With graduate employability rising in importance, initiatives such as these can help develop important graduate attributes and capabilities.

The principal originality and value is that this is a starting point for a potential longitudinal study of the impact of experiential learning and client-orientated projects on graduate career development.

This paper aims to investigate which organizational measures can facilitate the use of open data. Implementation of open government data initiatives is commonly supply-driven, as it is difficult to predict the possible uses and users of data. Nonetheless, the value of open data materializes only upon its use – either to achieve societal benefits or economic value.

First, a list of organizational measures to facilitate open data use from the literature is collated. Then, four case studies to examine the challenges faced in practice when implementing them are carried out. The case sample includes two types of organizations (statistical agency and municipality) in two country settings (Sweden and The Netherlands).

Public organizations find it challenging to set up support for open data users having various requirements and skills. Most public organizations have no or limited interaction with data users and are often selective with regards to with whom and how to communicate.

Given the fragmented and emerging state of research on open data use and engagement, to date no systematic framework existed which would be dedicated to user engagement strategies. The authors systematized the literature and identified the themes pertaining to this issue. Their contribution is a list of measures for public organizations to improve open data use.

An important deliverable of this research is the list of possible organizational measures, which can be used by public managers to plan their open data engagement strategies. The authors suggest that data publishers adopt a problem-oriented approach for selecting which data to publish and put more efforts into stimulating stakeholder participation.

The novelty of this study lies in the fact that it addresses a previously overlooked area of open data research, namely, the use of open data and ways to stimulate it.

Globally “non-urgent” health care services were ceased in response to the 2020 outbreak of COVID-19, until 2021, when restrictions were lifted. In the UK, this included speech and language therapy services. The implications of COVID-19 restrictions have not been explored. This study aimed to examine the impact of the UK’s COVID-19 response on speech and language therapy services.

An online survey of the practice of speech and language therapists (SLTs) in the UK was undertaken. This explored SLTs’ perceptions of the demand for their services at a time when COVID-19 restrictions had been lifted, compared with before the onset of the pandemic. The analysis was completed using descriptive statistics and content analysis.

Respondents were mostly employed by the UK’s National Health Service (NHS) or the private sector. Many participants reported that demands on their service had increased compared with before the onset of the pandemic. The need to address the backlog of cases arising from shutdowns was the main reason for this. Contributing factors included staffing issues and redeployment. Service users were consequently waiting longer for NHS therapy. Private therapy providers reported increased demand, which they directly attributed to these NHS challenges.

This presents the only focused account of the impact of the national response to COVID-19 on speech and language therapy services in the UK. It has been identified that services continue to face significant challenges, which indicate a two-tier system is emerging. Healthcare system leaders must work with service managers and clinicians to create solutions and prevent the system from being overwhelmed.