Search results

Leadership development is a significant issue in public libraries and library administrators debate, among other topics, how to achieve it for the middle-level manager. At the present time, library organizations use leadership and management workshops, seminars, and institutes to assist with managers’ organizational learning processes. Current literature indicates that additional strategies such as career planning, mentoring, networking, acquiring adequate qualifications and experience, professional involvement, and continuing education are used not only to facilitate middle-level managers’ career development, but also to help organizations fill the leadership gaps within their ranks.

This multiple case study investigates the impact of technology on organizational change in public libraries. Over the past 12–15 years, public access computers (PACs) have been introduced into public libraries. Once these PACs were connected to the Internet, they attracted patrons who had not previously used public library services. The main themes around which this study was organized relate to the implementation of technology with facilities and services, city government, and people. The main research questions were following: (1) How has public library culture changed since the introduction of computers for patron use? (2) What adjustments were necessary to deal with the influx of computers and other technology in public libraries? (3) Have PACs changed the way the libraries are organized and how they are staffed? The findings of the study included how technology influenced changes in staffing in the public libraries. Each of the libraries has undergone a culture shift due to the introduction of technology. One of the shifts is the change of the reference desk from general reference to the addition of a help desk with reference responsibilities. Another concern of the directors was constantly funding the upgrades necessary for software and hardware that technology requires. As not all of the directors have supportive city government, this can be problematic. Finally, the facilities where the public libraries were housed had undergone changes either through renovations or through new buildings to accommodate technology and the infrastructure needed to support it.

Describes how recent technological developments have changed the way that information is stored, managed and accessed. The impact of the Internet has created a need for public libraries to realign their position in the information marketplace. Addresses the challenges facing the library director in creating and selling the multidimensional library of the future, setting out ideas on the skills that will be required in terms of marketing, fund‐raising, and gaining staff commitment to the changes. Critical to this is the mix of physical and virtual, the idea of the library and the reality of the library. In future, public libraries will need integrated services, use of technology, and the right leadership.

Aarhus Kommunes Biblioteker (Teknisk Bibliotek), Ingerslevs Plads 7, Aarhus, Denmark. Representative: V. NEDERGAARD PEDERSEN (Librarian).

This article aims to identify threats perceived by Swedish public library directors as the most prominent.

A web questionnaire was sent to public library directors in all of the Swedish municipalities. The data were analysed using qualitative content analysis.

The findings reveal that the main threat was considered to be the tension between the current activities of the public library and the expectations of the public, or of local decision makers. One reason for the lack of correspondence between activities and expectations is that public library managers regard the expectations on the public library as unrealistic. Another reason is that lack of resources prevent public library staff from meeting many of these expectations. Public libraries are thus prevented by both ideological and practical barriers in fulfilling expectations.

A central issue in current public library research concerns how change in Western society affects public libraries. Many of these studies are either theoretical or based on interviews with politicians. Few researchers investigate how public library directors perceive the situation of public libraries today. Therefore, this article identifies perceptions made by public library directors.

This research study aims to examine influences on the public library funding decision from the perspectives of New Jersey mayors and public library directors.

Content analysis was used to explore statements of 84 public library directors and 45 mayors about what was most/least effective in a recent library budget request.

Although they may differ on the relative importance of a specific concept, the public library directors and mayors in this study have high levels of agreement about what information is important in the budget decision process.

The primary limitations of the findings of this study stem from the reliability of self-reported data and the low response rates. While the researcher believes that the findings and conclusions are valid for the survey respondents, it is less certain that they are valid for all public libraries in New Jersey, and it is not recommended that the conclusions be extended to public libraries outside of the state which differ in state mandates and other circumstances.

Understanding more about the factors that can influence library funding decisions provides insight into the very complex public library funding process and may help public library directors and mayors engage in mutually satisfactory budget negotiations.

This study contributes to the Library and Information Science research literature on library budgets by examining influences on the public library funding decision, specifically adding the perspectives of mayors and public library directors on a recent budget cycle.

The purpose of this paper is to learn how many libraries take specific measures to protect patron confidentiality other than having a written policy, to measure library directors' confidence in their own ability, and that of their workers, to follow confidentiality policies, and to learn what types of support directors need to better protect confidentiality.

A paper survey was mailed to all 213 directors of public and academic libraries in Vermont; 71 per cent responded. Data were primarily quantitative.

Few libraries reveal patron information by sending unsealed postcards, but many reveal patron information to third parties over the telephone. Library directors have a high level of confidence in their own ability to follow confidentiality policy and a slightly lower level of confidence in the ability of library workers to do so. Library directors need help in writing policy, getting access to legal counsel, and addressing the confidentiality of patrons who are minors.

Vermont library directors may be different from directors elsewhere. The study asked about two library practices that put patron confidentiality at risk; other practices should be studied, as well.

Library directors can do more to ensure that library practices do not jeopardize patron confidentiality. Library directors need help and support in dealing with practical issues that emerge as they try to follow the ALA code of ethics.

The study begins to fill a gap in the literature by measuring library directors' own assessments of their organizations' ability to cope with enquiries about patrons.

It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.

In 2005, a qualitative study was undertaken to explore the educational events, personal experiences, and job circumstances that a selected group of non-MLS library directors working in small Texas communities believed were significant in contributing to their professional development. Face-to-face interviews were conducted with 17 female library directors working in Texas communities with populations of 25,000 or less using open-ended questions, and interviews were recorded and transcribed for later analysis. Four major topic areas relating to the professionalization of non-MLS library directors were identified from the data: (1) job satisfaction, including library work as spiritual salvation, librarianship and the ethic of caring, making a difference in the community, and pride in professional identity; (2) professional development, including hiring narratives, continuing education and lifelong learning, mentoring and professional development, and the importance of the MLS degree; (3) challenges facing small community library directors, including gender-based discrimination, resistance from local governing officials, and geographic isolation; and (4) guidelines for success, including understanding the community, becoming part of the community, making the library the heart of the community, business and managerial skills, and people and customer service skills.

The purpose of this paper is to present the findings from the research carried out among the directors of Croatian public libraries about cooperation between public libraries and the academic community and about promotion of science in Croatian public libraries. Owing to their number, strategic position in society and the skills and knowledge of librarians, public libraries have an opportunity to cooperate more intensively with the scientific community, expand their holdings with science‐related content and to offer new services. Some already cooperate with the Croatian scientific community by participating in joint research projects and in promoting science. Although cooperation with the scientific community is not among their priorities, Croatian public libraries are enthusiastic to continue with this type of activity.

The first part of the paper offers an introduction followed by a short review of the current position of public libraries in society and possibilities for strengthening their position by cooperating with the scientific community (in the second part of the paper). The third part introduces the research among the directors of Croatian public libraries followed by the presentation of the findings of the same research. An online survey consisting of 19 closed questions was used as a method of research. An e‐mail invitation to participate in the research was sent to all public libraries in Croatia.

The outcome of the research may serve as an orientation to the members of the Croatian academic community when planning new cooperation with public libraries and vice versa. The findings of the research may also serve as an orientation to the directors of Croatian public libraries when considering expansions of their holdings with new material related to science and in the development of new offline and online services.

The strategic position of public libraries in society makes them of interest for promotion of results of developments in many areas of human endeavour, including science, by using their holdings, services and premises. According to the research findings, public libraries participate actively in popularisation of science by using their existing holdings and services. Public libraries in Croatia are promoting science actively and are participating in scientific projects led by scientific institutions. Their holdings contain popular science titles, and they offer services to facilitate access to scientific information. Public libraries included in the survey plan to continue with the promotion of science, as they believe that this activity is important for them.

The paper aims to advance understanding of the role of public libraries in Croatia and their role in promotion of science, and contributes to the growth of library and information science literature on topics related to public libraries.