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Book part
Publication date: 30 December 2004

Ina Drejer and Birte Holst Jørgensen

This chapter focuses on public research as one possible external source of knowledge available for private companies seeking scientific support in relation to product…

Abstract

This chapter focuses on public research as one possible external source of knowledge available for private companies seeking scientific support in relation to product development projects, and analyses inter-organizational relations between public research institutions and innovative firms including enabling conditions for effective knowledge creation in such public-private interactions. Two case studies of product development projects based on sensor technology are used to illuminate how innovation is carried out in such interactions. The chapter concludes with extracting crucial features for successful public-private collaboration on knowledge creation and innovation.

Details

Product Inovation, Interactive Learning and Economic Performance
Type: Book
ISBN: 978-1-84950-308-2

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Book part
Publication date: 30 November 2018

Mingli Mei, Ru Zhao and Miaochen Zhu

This study investigated four different economic level areas of China (Shanghai, Shandong, Shaanxi, and Guizhou) to analyze the eastern and western urban and rural media…

Abstract

This study investigated four different economic level areas of China (Shanghai, Shandong, Shaanxi, and Guizhou) to analyze the eastern and western urban and rural media service status at different development stages. This set of data comes from the comparison of regional urban and rural areas and indicates the various aspects of differences in the survey area, including the media use habits, media resources, media consumer demand, evaluation of media services, the role of media in public life, public knowledge level, and so on. On analyzing data comprehensively, one thing can be found that there is a positive correlation between the public media contact degree and the public knowledge level. The media plays an extremely important role in public life and regional public knowledge gap between urban and rural areas exists. Furthermore, this gap is positively correlated to the media resources and media exposure. The trend of media using on mobile phone and computer in urban areas increases significantly greater than in rural areas. Then, how to narrow the urban–rural and regional public knowledge gap and reduce the negative impact of the digital divide will be an important urgent task.

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Article
Publication date: 11 April 2021

Maoka Andries Dikotla

The purpose of this paper is to recommend a framework for remodelling a public sector knowledge management system (KMS) using key knowledge management (KM) processes. The…

Abstract

Purpose

The purpose of this paper is to recommend a framework for remodelling a public sector knowledge management system (KMS) using key knowledge management (KM) processes. The rationale is to provide insight and guidelines to organisations that struggle with KM.

Design/methodology/approach

This desktop study adopted the qualitative approach and literature to support the understanding regarding the remodelling of the public sector KMS using key KM processes.

Findings

The study found that if KM processes are not considered, the prospect of KM is limited. The best way to manage public sector knowledge is following KM processes using information technology. Without proper KM, organisations may not know how knowledge is generated, codified, stored, shared and used in an organisation.

Originality/value

The paper provides a framework to guide public sector organisations in the implementation of electronic KM. Thus, proposing a new way of managing knowledge by using the electronic KM processes in the public sector organisations. The study will also benefit other organisations implementing KM programmes.

Details

Collection and Curation, vol. 40 no. 4
Type: Research Article
ISSN: 2514-9326

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Article
Publication date: 20 July 2010

Ibrahim Seba and Jennifer Rowley

This study seeks to contribute to understanding of knowledge management and, specifically, knowledge sharing in the public sector through a case study‐based investigation

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5105

Abstract

Purpose

This study seeks to contribute to understanding of knowledge management and, specifically, knowledge sharing in the public sector through a case study‐based investigation of knowledge management policies and strategies, and knowledge‐sharing processes in four UK police forces.

Design/methodology/approach

Semi‐structured interviews were conducted with ten police officers in three police forces, and in the National Policing Improvement Agency. Questions focused on knowledge management strategy, strategies for encouraging staff to share and exchange knowledge, and any challenges in these areas. Interviews were recorded and transcripts created. A three‐stage thematic analysis of the interview transcripts was undertaken.

Findings

None of the case study organizations has an overarching knowledge management strategy or policy, although there is widespread recognition of the importance of intelligence and knowledge sharing to successful policing. The three police forces, supported by the National Policing Improvement Agency, do try to embody knowledge management in their strategies, processes and training methods, although it is sometimes difficult to identify relevant initiatives and practices. Forces are facing major issues in encouraging knowledge sharing as a result of the culture, the size of the force, and variable recognition of the value of knowledge management.

Originality/value

The study concurs with earlier work on research into knowledge management and knowledge sharing in the public sector that suggests that these processes are implicit and embedded in the culture of such organizations. This makes it challenging to “manage” knowledge in such contexts. The paper offers some insights into how knowledge is managed in the UK police force.

Details

Journal of Knowledge Management, vol. 14 no. 4
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 8 January 2018

Harri Laihonen and Sari Mäntylä

The characteristics of new public management and new public governance are well known, but their impact on managerial knowledge needs and the implementation of knowledge

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1787

Abstract

Purpose

The characteristics of new public management and new public governance are well known, but their impact on managerial knowledge needs and the implementation of knowledge management in local government remains unclear. The purpose of this paper is to elaborate the key elements of a public organization’s knowledge strategy and shows how knowledge management can support public management.

Design/methodology/approach

A case study on the application of an action research process was conducted to study how the City of Tampere in Finland aimed to overcome challenges in utilizing performance information by applying the ideas of knowledge management.

Findings

The study suggests that a holistic knowledge management strategy promotes the use of performance information by providing a systematic management framework for gathering and utilizing the information.

Practical implications

Four factors appear critical for strategic knowledge management in local government. First, it should be driven by the city’s strategy. Second, it should be carefully integrated into the general management system. Third, clear processes and responsibilities for refining the data are needed. Fourth, the quality of the data must be guaranteed. The results also emphasize the roles of management culture and continuous performance dialogue.

Originality/value

This paper makes two contributions. First, it extends the analysis of a knowledge management strategy to public management, and second, it provides a practical illustration of the development process, where knowledge was put into prime focus in developing public management.

Details

Journal of Knowledge Management, vol. 22 no. 1
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 1 August 2018

Jeongseok Lee

The purpose of this paper is to explore the utility of employing knowledge management (KM) as a framework for understanding how public managers perform ecosystem…

Abstract

Purpose

The purpose of this paper is to explore the utility of employing knowledge management (KM) as a framework for understanding how public managers perform ecosystem management. The question of how public managers in Seoul acquire, utilize and share knowledge in managing their ecosystems has been responded to by offering a particular conceptual model.

Design/methodology/approach

This study applies the grounded theory method to build a conceptual model. The model is generated by applying the concept of knowledge process to an investigation of how the urban ecosystem is publicly managed by civil servants in various offices within the municipality of Seoul, Korea. The case study encompasses the management of the 12 regions of Seoul designated as Eco-scenery Preservation Regions (ESPRs) by the Seoul Metropolitan Government.

Findings

The knowledge process of public managers in managing the ESPRs can be explained by understanding the conceptual model of “learning-by-doing,” which means public managers cannot count much on their knowledge gained previously through their past experience or education and training. Instead, they learn individually in the process of discharging their duties on a daily basis.

Research limitations/implications

Although the focus is on the knowledge process of public managers, there is no escaping the fact that managerial activities are not performed in a vacuum. Rather, they take place in a complex policy and government context that is not easily captured as the important variables that influence the knowledge process. Thus, it would be worthwhile to extend this study with group, intra-, and extra-organizational-level analyses.

Practical implications

Usually different contexts lead to different interpretations on the concept of learning-by-doing. This study supplies such an interpretation that diverse ecosystems in Seoul have been managed by the learning-by-doing of public managers, which is characterized specifically as their reactive response, tinkering and limited personal network.

Social implications

There has not been a definite consensus on the question of what ecosystem management is. Scientists, policymakers and citizens all have different viewpoints on that question. Nonetheless, this study provides a useful perspective on the issue of how various ecosystems have been managed by public managers, who must be a central entity of ecosystem management particularly under the context of municipality.

Originality/value

Even though KM has been a popular subject of study in business management rather than public management, KM as a framework of study is promising as a means of understanding and potentially supporting the further development of effective ecosystem management by public managers.

Details

International Journal of Public Sector Management, vol. 32 no. 2
Type: Research Article
ISSN: 0951-3558

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Book part
Publication date: 5 May 2017

Oren Pizmony-Levy

Over the past two decades, the Organisation for Economic Co-operation and Development (OECD) has become an influential actor in the education sector. This has been…

Abstract

Over the past two decades, the Organisation for Economic Co-operation and Development (OECD) has become an influential actor in the education sector. This has been accomplished, partly, by the administration of the Programme for International Student Assessment (PISA) since 2000. Overall, PISA is intended to inform the public, parents, teachers, and those who run education systems of the status of education in their country. Research shows that policymakers draw on PISA results when they launch and design education reforms. To date, however, we know very little about whether PISA is successfully informing the general public, which is the main sponsor and benefactor of PISA. Using public opinion surveys from the United States and Israel, this chapter examines knowledge and perception of PISA. Recent reports suggest that both countries are in the middle ranks of all countries participating in PISA, with the United States being in the middle ranks of OECD countries and Israel being in the lower ranks of this group. Findings from public opinion surveys reveal three interesting patterns. First, in both countries, the public tend to underestimate how well 15-year olds perform on international standardized tests. Second, college graduates are more likely than those with less education to underestimate the performance of teens on international standardized tests. Third, although the public seems to be misinformed about PISA results, we find considerable public support for PISA and international standardized tests more generally. Implications of the findings for policy and future research in the field of international and comparative education are discussed.

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The Impact of the OECD on Education Worldwide
Type: Book
ISBN: 978-1-78635-539-3

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Article
Publication date: 16 June 2021

Junqi Liu, Yanlin Ma, Andrea Appolloni and Wenjuan Cheng

This study aims to uncover the black box of the influence mechanism between external stakeholder drivers and green public procurement practice, and meanwhile to explore…

Abstract

Purpose

This study aims to uncover the black box of the influence mechanism between external stakeholder drivers and green public procurement practice, and meanwhile to explore the moderating role of administrative level in this process. Green public procurement (GPP) has been widely implemented. Existing literature has found that external stakeholder drivers can affect public sectors' GPP practice, however, the definition of its connotation is still unclear, and how external stakeholders affect GPP practice has remained a black box.

Design/methodology/approach

After defining the major external stakeholders, this study develops a multiple mediation theoretical model using survey data from 142 Chinese local public sectors. It aims to uncover the black box of the influence mechanism between external stakeholder drivers and GPP practice and meanwhile explore the moderating effect of administrative levels in this process.

Findings

The results show that external stakeholder drivers have a positive relationship with GPP practices. The knowledge of GPP implementation policies and the knowledge of GPP benefits can both mediate this relationship. This study also finds that the administrative level of public sectors can positively moderate the mediating effect produced by the knowledge of GPP implementation policies and negatively moderate the mediation effect produced by the knowledge of GPP benefits.

Social implications

Local governments need to better encourage public sectors to implement GPP. Managers of public sectors need to pay attention to organizational learning to acquire relevant knowledge on GPP.

Originality/value

This study makes a theoretical contribution to a better understanding of the influence mechanism for GPP practice. This study also provides comparisons of GPP implementation policies between China and European Union.

Details

Journal of Public Procurement, vol. 21 no. 2
Type: Research Article
ISSN: 1535-0118

Keywords

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Book part
Publication date: 23 October 2003

Beth E Jackson

Epidemiology is often described as “the basic science of public health” (Savitz, Poole & Miller, 1999; Syme & Yen, 2000). This description suggests both a close…

Abstract

Epidemiology is often described as “the basic science of public health” (Savitz, Poole & Miller, 1999; Syme & Yen, 2000). This description suggests both a close association with public health practice, and the separation of “pure” scientific knowledge from its application in the messy social world. Although the attainability of absolute objectivity is rarely claimed, epidemiologists are routinely encouraged to “persist in their efforts to substitute evidence for faith in scientific reasoning” (Stolley, 1985, p. 38) and reminded that “public health decision makers gain little from impassioned scholars who go beyond advancing and explaining the science to promoting a specific public health agenda” (Savitz et al., 1999, p. 1160). Epidemiology produces authoritative data that are transformed into evidence which informs public health. Those data are authoritative because epidemiology is regarded as a neutral scientific enterprise. Because its claims are grounded in science, epidemiological knowledge is deemed to have “a special technical status and hence is not contestable in the same way as are say, religion or ethics” (Lock, 1988, p. 6). Despite the veneer of universality afforded by its scientific pedigree, epidemiology is not a static or monolithic discipline. Epidemiological truth claims are embodied in several shifting paradigms that span the life of the discipline. Public health knowledges and practices, competing claims internal and external to epidemiology, and structural conditions (such as current political economies, material technologies, and institutions) provide important contexts in which certain kinds of epidemiological knowledge are more likely to emerge.

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Gender Perspectives on Health and Medicine
Type: Book
ISBN: 978-1-84950-239-9

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Book part
Publication date: 26 November 2009

Patricia Mooney Nickel

This chapter critically considers two conceptions of sociological labor as they have recently been articulated in two competing visions for public sociology. I use the…

Abstract

This chapter critically considers two conceptions of sociological labor as they have recently been articulated in two competing visions for public sociology. I use the contrast between Ben Agger's and Michael Burawoy's recent professions of public sociology as a lens through which to critically understand the way in which the narratives produced by sociological labor govern the emergence of knowledge, which would be the basis of transformation.

Details

Nature, Knowledge and Negation
Type: Book
ISBN: 978-1-84950-606-9

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