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Considers the impact of a range of variables on confidence in the police, including those given little or no previous attention, e.g. measures of crime experience and of conservative political orientation. Draws data from a larger study of urban crime‐prevention issues based on Cincinnati, Ohio. Finds that respondents’ race is not a significant determinant of confidence in the police; the most important determinant being the community context. Suggests that neighborhood social integration may provide a supportive context which could encourage positive evaluation of formal institutional arrangements. Finds that attitudes toward the police (ATP) are regulated by the social context and that much of the existing research, which excluded contextual variables, may have been wrong in making race a significant variable. Notes that confidence in the police is higher in women than in men, but this may be due to a lower rate of antagonistic contact between police and women (not measured here).

Neighbourhood policing is central to supporting public confidence in England and Wales. However, the delivery of neighbourhood policing models is increasingly fragmented and under pressure from austerity measures and from changes to demand and priorities. This research aims to understand the current state of neighbourhood policing in the county of “Rackhamshire” and its ability to support public confidence.

The authors conducted six focus groups, three with officers who were part of Community Policing Teams (CPTs) and three with members of the community who were actively engaged with community policing and local concerns. These were supplemented by two interviews with senior officers (35 participants in total).

Austerity-driven changes to policing in Rackhamshire have damaged the capacities of CPTs and residents have begun to lose confidence in the ability of the police to respond to their fears. The authors argue that reforms intended to make policing more efficient and effective appear to have the opposite effect on community policing, by preventing it from working in a way that can support public confidence and that this could have longer-term consequences.

The effects of austerity on the mechanisms by which neighbourhood policing supports confidence have been relatively neglected. By exploring the state of these mechanisms in one English constabulary, this research has exposed serious weaknesses in the way that community policing is able to support public confidence and suggests practical operational responses. In light of these findings, this study argues for the urgent reinstatement of earlier models of neighbourhood policing.

The purpose of this paper is to examine whether disciplinary background and work experience significantly influence university students' views on working and preferences for organisations and work attributes.

The data were collected by a questionnaire. This paper briefly reviews the literature of Australian public sector reforms and the impact on the public sector as a potential employment location. The work values of young workers are subsequently presented, including the influence of disciplinary background and work experience on these values.

The respondents' disciplinary background, and to a smaller extent, work experience were found to significantly affect their views on working and preferences for organisations and work attributes.

Sample size was small and derived from one university. More research should be carried out on students from other Australian universities before any generalisation can be made with any degree of confidence. Future research can also examine the reasons behind the traits uncovered among the younger generation for a better understanding of their motives and views.

The study shows the importance of effective recruitment strategies for attracting university students to the public sector, communicating the opportunities offered and minimising any misconceptions about the image of public service. The presence of a public service ethic among respondents who were favourably predisposed to public service may suggest that this attribute could be leveraged to the government's advantage during recruitment.

Although money may not be a primary factor that drew the respondents who displayed the public service ethic trait to government service, they did not in any way disregard the importance of salary as a motivator. Recruiters should therefore not overlook or downplay the significance of a fair salary. A useful source for HR managers who are contemplating improvement in their recruitment strategies, with an emphasis on those aimed at university graduates.

The purpose of this paper is to test theories of organizational justice in the context of a police agency.

Structural Equation Modelling (SEM) was used to analyze data from a survey of officers in a police force in England.

The SEM showed that organizational justice was associated with positive attitudes towards serving members of the public. This relationship was mediated by commitment to elements of community policing and, for community police officers, by general satisfaction with the organization.

The findings suggest that police managers committed to implementing process‐based policing policies may need to ensure their organizations also implement internal policies and practices that are procedurally fair.

This study is one of the first to apply the well established literature on organizational justice to the context of policing, and the first to examine the impact of organizational justice on alignment with community policing and the service model.

The purpose of this paper is to consider the way in which the police service in England and Wales may be able to deal with significant cuts in government funding. The concept of “lean”, as developed in Japanese manufacturing in the 1950s, is proposed as a method by which waste can be reduced at the same time as improvements being made in policing outcomes. Characteristics of police culture and leadership are presented as potential blockages to the successful implementation of lean.

This paper reviews literature within the sphere of operations management, policing and organisational behaviour to make appropriate recommendations. A case study, considering the performance challenges facing the Metropolitan Police Service in London, is provided to aid understanding and act as a catalyst for further discussion and research.

This paper argues that the simplistic approach to managing austerity so far has been short sighted – rather than considering the longer term development of policing and how a methodology such as lean may be better placed to deliver genuine improvements in public service, whilst also meeting unprecedented fiscal challenges.

Consideration of lean within public sector management has received recent scrutiny, but very little is offered in terms of the opportunities that lean thinking can offer within policing.

Even though social media (SM) has been explored in-depth, its role remains unclear regarding short- and long-term preventive attitudes in global health emergencies. To fill this gap, the Stimulus-Organism-Response framework aims to clarify the social media exposure mission in acknowledging risk perception and triggering preventive attitudes and behaviors toward COVID-19 and general vaccination.

The authors conducted an explanatory-predictive study on 480 Romanian students, using partial least squares structural equation modeling, and performed model evaluation, multi-group, model selection, and importance-performance map analyses.

The study provides insights in understanding significant relationships and drivers explaining and predicting attitudes towards vaccines. The main relationships are between fear and risk perception; risk and preventive attitudes and behaviors; and vaccination degree and attitudes to vaccines. The most important factor is the vaccination degree and media exposure is the most performant.

Developing and applying regulations and communication strategies for quality mass information may positively increase attitudes toward vaccines by indirectly enforcing the main drivers.

Organizations, authorities, and opinion leaders must have a coherent supportive presence in media.

This study filled the literature gap by building a generic theoretical and empirical proven framework that investigates the mediated effect towards vaccines of all media types by COVID-19 experience and vaccination degree.

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-11-2021-0621

Corruption and poor relations with citizens are known to be pervasive in the Trinidad and Tobago Police Service (TTPS). Police deviance permeates all levels of the TTPS and threatens the sustainability of reforms. The purpose of this study is to explore the nature and consequences of police deviance in Trinidad and Tobago through the perspectives of community leaders.

Data were obtained through individual and focus group interviews with members of local community‐based and non‐governmental organizations and the Trinidad and Tobago Police Service in 2009. The data were examined to reveal respondents' perceptions concerning the nature and consequences of police deviance as well as its solutions.

The types of police deviance that emerged as major themes were inadequate crime control and protection of citizens, maltreatment of citizens, capricious response to criminals and bias toward less serious crimes, and police corruption and collusion with criminals. However, respondents also offered solutions and expressed optimism about police‐community cooperation.

Results suggest both the need and potential to improve police‐citizen relations and reduce police deviance. The paper discusses possible solutions, giving special attention to sustainability and democratic policing reform.

Very little research has been conducted on police deviance in the Caribbean. The few studies that can be found focus on brutality and rely more on police survey and official data. Using in‐depth interview data, the current study adds to this small body of research by describing the impact of police deviance on community relations in Trinidad and Tobago.

Consumer trust plays a key role in the development and maintenance of long-term relationships in the tourism sector. This study aims to examine the antecedents of trust in the local accommodation sector, which faced a disruptive period due to the COVID-19 pandemic. It also addresses the trust–loyalty relationship.

A survey was administered to a sample of rural accommodation tourists during the COVID-19 pandemic. A mixed-method approach was used to analyse data; in particular, a PLS-SEM approach was used, followed by a fuzzy-set qualitative comparative analysis (fsQCA).

This study confirms and reinforces the importance of a positive influence of affective evaluation, reputation, perceived security and the destination image on perceived trust. It also demonstrates the impact of trust on loyalty. Using fsQCA, it was found that perceived security is a necessary condition to achieve perceived trust. However, there are multiple paths to achieving high trust.

This article provides a practical and theoretical contribution to this phenomenon during the pandemic crisis. This study concludes that implementing specific measures to increase perceived security (e.g. clean and safe seal) was critical to increase trust and loyalty.

Although the decrease in visits has had a significant impact on economic activities, the nature of the context, in particular the rural context, proved that the combination of agricultural activities with tourism services offering also revealed to be a promising complementary strategy to help owners and minimize the lack of visitors.

This study is one of the earliest to understand trust and its antecedents and trust loyalty during the COVID-19 pandemic.

This study employed psychological variables such as consumer sentiment and attitude to debt as complementary measures to traditionally used consumer demographic or economic variables in predicting housing purchase intention with a consumer sample in China. The result indicates that psychological factors add incremental explanatory and predictive power to traditionally used demographic variables. Results from discriminant analysis showed that, except for household income level, psychological factors were better than demographic variables in differentiating intenders from non‐intenders in China’s emerging property market. Conceptual contributions and managerial implications of the study are discussed.

The purpose of this paper is to use a descriptive case study to establish how collaboration, innovation and knowledge‐management strategies have scaled‐up learning and development in rural, remote and other resource‐constrained Canadian delivery settings.

Intervention design was realized through a one‐time, collaborative, national capacity‐building project. A project portfolio of 72 sub‐projects, initiatives and strategic activities was used to improve access, enhance quality and create capacity for palliative and end‐of‐life care services. Evaluation was multifaceted, including participatory action research, variance analysis and impact analysis. This has been supplemented by post‐intervention critical reflection and integration of relevant literature.

The purposeful use of collaboration, innovation and knowledge‐management strategies have been successfully used to support a rapid scaling‐up of learning and development interventions. This has enabled enhanced and new pan‐Canadian health delivery capacity implemented at the local service delivery catchment‐level.

The intervention is bounded by a Canada‐specific socio‐cultural/political context. Design variables and antecedent conditions may not be present and/or readily replicated in other nation‐state contexts. The findings suggest opportunities for future integrative and applied health services and policy research, including collaborative inquiry that weaves together concepts from adult learning, social science and industrial engineering.

Scaling‐up for new capacity is ideally approached as a holistic, multi‐faceted process which considers the total assets within delivery systems, service catchments and communities as potentially being engaged and deployed.

The Pallium Integrated Capacity‐building Initiative offers model elements useful to others seeking theory‐informed practices to rapidly and effectively scale‐up learning and development efforts.