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This chapter focuses on the state-of-the-art modeling approaches used in Intelligent Tutoring Systems (ITSs) and the frameworks for researching and operationalizing individual and group models of performance, knowledge, and interaction. We adapt several ITS methodologies to model team performance as well as individuals’ performance of the team members. We briefly describe the point processes proposed by von Davier and Halpin (2013), and we also introduce the Competency Architecture for Learning in teaMs (CALM) framework, an extension of the Generalized Intelligent Framework for Tutoring (GIFT) (Sottilare, Brawner, Goldberg, & Holden, 2012) to be used for team settings.

After graduating with a Bachelor's degree in Mathematics and teaching Advanced Calculus, Advanced Linear Algebra, and Statistics for over 3 years at Sichuan University in Chengdu, China, my life took a major turn that forever changed my career path: I got an opportunity to join the MBA program at Michigan State University!

The subject matter of psychology can be illustrated by addressing the questions, ‘who am I?’, ‘what do I spend my time doing?’ and ‘reflecting on my life, where have I come from and where am I going?’. I am a human being and also more generally an animal. I am a biological entity and also a psychological entity. I have an identity and a personality. I am an individual and also a member of a social system. I am similar to other human beings but also different. In some respects I am normal and in other respects abnormal.

This article verified the construct of servant leadership and validated a measure developed in Western culture. Results from exploratory factor analysis (EFA) (N=285) produced a five-factor model – altruistic calling, emotional healing, persuasive mapping, wisdom, and community stewardship with less items than the original measure. Confirmatory factor analysis (CFA) (N=304) indicated that the 5-factor servant leadership model fits the data best. Correlation analysis of the supervisor-subordinate paired sample (N=209 dyads) showed that servant leadership has more common features with transformational leadership and less with paternalistic leadership; the predictive power of servant leadership was roughly equivalent to that of transformational leadership but higher than that of paternalistic leadership when predicting criterion variables such as overall satisfaction and deviance behavior. Our results totally demonstrated that the revised servant leadership scale in Chinese culture has higher reliability and validity, which could be used for subsequent studies as an effective instrument.

To reconcile theoretical discrepancies between discrete emotion, dimensional emotion (positive vs. negative affect), and the circumplex model, we propose the bifurcation model of affect structure (BMAS). Based on complexity theory, this model explores how emotion as an adaptive complex system reacts to affective events through negative and positive feedback loops, resulting in self-organizing oscillation and transformations between three states: equilibrium emotion, discrete positive and negative emotion in the near-equilibrium state, and chaotic emotion. We argue that the BMAS is superior to the extant models in revealing the dynamic connections between emotions and the intensity of affective events in organizational settings.

The changing environment and competitive market forces have brought many changes in the business sector that have put organisations under immense pressure. The use of psychometric assessments and behavioural profiling help organisations to determine individuals' abilities, aptitudes, personality traits, values and factors which intrinsically motivate them and assist in bringing the right people on board who fit well within the organisational culture and can contribute towards the performance goals. Although behavioural profiling and psychometric assessments are accepted worldwide, however, developing countries particularly the public sector still relies on conventional recruitment methods and the adaptation of contemporary behavioural profiling and psychometric assessments is a challenge. Therefore, this chapter evaluates how the adaptation of behavioural profiling and psychometric assessments in the civil service exams in developing countries can improve the selection process and ultimately can help to improve the quality of public services, capacity building and achieving sustainability goals.