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Article
Publication date: 27 February 2020

Obasi Haki Akan, Eric P. Jack and Anju Mehta

This study aims to examine the relationship between concrescent conversation environment (CCE), psychological safety and team effectiveness. Although CCE has been known to…

1413

Abstract

Purpose

This study aims to examine the relationship between concrescent conversation environment (CCE), psychological safety and team effectiveness. Although CCE has been known to influence team outcomes, little is known about how it influences them. Integrating the social constructionist and social psychology perspectives, this study argues that CCE ignites a climate of psychological safety resulting in “joint-action” necessary for positive team outcomes.

Design/methodology/approach

Survey data were collected from 301 team members from US firms operating in different industries. Data were analyzed using SmartPLS.

Findings

The study establishes CCE as an antecedent to psychological safety and demonstrates that psychological safety mediates the relationship between CCE and team effectiveness.

Research limitations/implications

This is one of the initial studies to show how verbal behaviors socially construct team dynamics in the shape of psychological safety to influence team outcomes. In doing so, the authors advance the theory pertaining to the role of social exchanges in team processes and outcomes.

Practical implications

The results provide insights on how managers can improve team outcomes by influencing the conversational environment of the team to elicit feelings of psychological safety. The results also suggest that managers must focus on relational outcomes as well, along with performance outcomes.

Originality/value

From a social constructionist perspective, team development is built upon the verbal behaviors of the members as they pursue tasks. However, the extant group dynamics literature undervalues conversations’ role in team processes and outcomes. This is the first study that examines the link between a team's conversational environment, psychological safety and team outcomes.

Details

Team Performance Management: An International Journal, vol. 26 no. 1/2
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 31 March 2022

Amie Robinson and Nima Moghaddam

The purpose of this paper is to evaluate the effectiveness of psychological treatments and identify required adaptations to increase acceptability and improve outcomes for people…

Abstract

Purpose

The purpose of this paper is to evaluate the effectiveness of psychological treatments and identify required adaptations to increase acceptability and improve outcomes for people with dementia or mild cognitive impairment who experience psychological distress.

Design/methodology/approach

The Cochrane Dementia and Cognitive Improvement Group Specialised Register and other databases were searched for eligible studies. Inclusion criteria identified nine randomised controlled trials comparing a psychological intervention (cognitive behavioural therapy, relaxation training therapies, multimodal therapies, psychodynamic therapy, counselling and cognitive rehabilitation) with usual care, with measures of depression and/or anxiety as an outcome. The appraisal of papers was conducted using the Mixed Methods Appraisal Tool. Data was analysed using meta-analysis.

Findings

A small, significant effect size before to after intervention was revealed, suggesting that psychological treatments may be effective in reducing psychological distress in people with dementia, with several therapy adaptations identified.

Research limitations/implications

Because of methodological limitations and a small number of studies evaluated, the quality of evidence was low for outcomes for depression, and there were no significant outcomes in anxiety.

Originality/value

The current review offers a unique contribution in identifying specific adaptations deemed helpful in improving the accessibility and acceptability of therapy for people with dementia, suggesting therapy can be adjusted enough to support this client-group. Future studies should use high-quality trials using standardised psychological interventions, of sufficient length, with long-term follow-up and offer of specific adaptations to increase accessibility and outcomes.

Details

Mental Health Review Journal, vol. 27 no. 3
Type: Research Article
ISSN: 1361-9322

Keywords

Article
Publication date: 29 January 2018

Patrick Hartmann, Vanessa Apaolaza and Clare D’Souza

This paper aims to address the role of psychological empowerment in proenvironmental consumer behaviour, focussing on climate protection.

3568

Abstract

Purpose

This paper aims to address the role of psychological empowerment in proenvironmental consumer behaviour, focussing on climate protection.

Design/methodology/approach

Study 1 analyses the interaction of the effects of psychological empowerment and personal norms on two environmental behaviours with a sample of 600 individuals drawn form a representative online panel of the Australian population. Study 2 addresses the reinforcing influence of empowerment with a quasi-experimental design comparing 300 consumers of green electricity with 300 conventional electricity clients.

Findings

Psychological empowerment moderates the effects of personal norms on climate-protective consumer behaviour in a value-belief-norm (VBN) framework. Personal norms have a stronger influence for consumers experiencing high psychological empowerment than for disempowered feeling consumers. Furthermore, psychological empowerment experienced as an outcome of actual proenvironmental behaviour mediates the relationship between prior climate protection and future climate-protective intentions.

Research limitations/implications

Future research should focus on the experimental manipulation of psychological empowerment with communicational claims, studying how perceived empowerment can be enhanced.

Practical implications

To promote climate friendly products and behaviours, marketers should use communication claims aimed at enhancing consumer’s subjective experience of empowerment.

Social implications

Public policy aimed at climate protection should focus on consumer education increasing consumers’ awareness of their potential influence.

Originality/value

Psychological empowerment has not been studied previously as either an antecedent or outcome of proenvironmental behaviour. This is the first study to show that psychological empowerment moderates normative influences on climate-protective consumer behaviour. This research further reveals a novel behavioural reinforcement process, in which psychological empowerment intervenes as a behavioural outcome as well as an antecedent of climate-protective consumer behaviour. Findings contribute to the development of the VBN framework as well as to the consumer-empowerment perspective on proenvironmental behaviour.

Details

European Journal of Marketing, vol. 52 no. 1/2
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 30 January 2023

Yanqing Lin, Shaoxiong Fu and Xun Zhou

As the number of social media users continues to rise globally, a heated debate emerges on whether social media use improves or harms mental health, as well as the bidirectional…

1289

Abstract

Purpose

As the number of social media users continues to rise globally, a heated debate emerges on whether social media use improves or harms mental health, as well as the bidirectional relation between social media use and mental health. Motivated by this, the authors’ study adopts the stressor–strain–outcome model and social compensation hypothesis to disentangle the effect mechanism between social media use and psychological well-being. The purpose of this paper is to address this issue.

Design/methodology/approach

To empirically validate the proposed research model, a large-scale two-year longitudinal questionnaire survey on social media use was administered to a valid sample of 6,093 respondents recruited from a university in China. Structural equation modeling was employed for data analysis.

Findings

A longitudinal analysis reveals that social media use positively (negatively) impacts psychological well-being through the mediator of nomophobia (perceived social support) in a short period. However, social media use triggers more psychological unease, as well as more life satisfaction from a longitudinal perspective.

Originality/value

This study addresses the bidirectional relation between social media use and psychological unease. The current study also draws both theoretical and practical implications by unmasking the bright–dark duality of social media use on psychological well-being.

Details

Internet Research, vol. 33 no. 6
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 4 December 2017

Ahmed Mohammed Sayed Mostafa

Even though the relationship between psychological empowerment and employee outcomes is well established, less is known about the mechanisms that underlie this relationship…

Abstract

Purpose

Even though the relationship between psychological empowerment and employee outcomes is well established, less is known about the mechanisms that underlie this relationship. Drawing on affective events theory and broaden-and-build theory, the purpose of this paper is to examine a mediation model in which psychological empowerment influences positive affect which in turn affects job satisfaction and work stress.

Design/methodology/approach

Two-wave longitudinal data from a sample of Welsh local government workers (n=362) were used to test the hypothesized relationships by using structural equation modeling.

Findings

The results indicate that psychological empowerment has a positive influence on positive affect. Furthermore, positive affect mediates the relationship between psychological empowerment and job satisfaction. However, it does not mediate the relationship between psychological empowerment and stress.

Originality/value

This study is among the first to empirically examine the mediating role of positive affect on the relationship between psychological empowerment and both job satisfaction and work stress.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 5 no. 3
Type: Research Article
ISSN: 2049-3983

Keywords

Article
Publication date: 7 June 2021

Mantasha Firoz and Richa Chaudhary

With little empirical attention devoted to the consequences of loneliness in the workplace, the present study investigated the effect of workplace loneliness on creative…

2971

Abstract

Purpose

With little empirical attention devoted to the consequences of loneliness in the workplace, the present study investigated the effect of workplace loneliness on creative performance, organizational citizenship behaviors and work-family family conflict. Furthermore, psychological capital was examined as a moderator of these relationships.

Design/methodology/approach

The proposed model was tested in two different studies on a sample of employees from manufacturing (Sample 1: n = 379) and service (Sample 2: n = 559) organizations in India. Data were collected using self-administered questionnaires at two different points in time. Confirmatory factor analysis and multiple hierarchical regressions were used to test the hypothesized model.

Findings

While workplace loneliness was found to negatively affect creative performance and organizational citizenship behavior, its impact on work-family conflict was positive. Results revealed a significant moderating effect of psychological capital on these relationships. Psychological capital buffered the impact of loneliness in a way that the detrimental effect of loneliness on performance behaviors was less severe for the individuals with high psychological capital.

Originality/value

The study makes an original and noteworthy contribution to the loneliness and negative emotions literature by advancing the understanding around the consequences and boundary conditions of loneliness in the workplace. It carries important implications for managing loneliness in the organizations by identifying psychological capital as an important personal resource for mitigating the effects of workplace loneliness on creativity and extra-role behaviors.

Article
Publication date: 3 August 2015

John Rodwell, Julia Ellershaw and Rebecca Flower

The purpose of this paper is to explore the impact of three components of the psychological contract (i.e. obligations, fulfillment and breach) and the individual characteristic…

3068

Abstract

Purpose

The purpose of this paper is to explore the impact of three components of the psychological contract (i.e. obligations, fulfillment and breach) and the individual characteristic negative affectivity (NA) onto three key outcomes, namely, job satisfaction, organizational identification and psychological distress.

Design/methodology/approach

Questionnaires were completed by 222 Australian nurses and midwives from a medium-sized metropolitan Australian hospital. The response rate for the study was 39 percent.

Findings

Structural equation modeling revealed that perceptions of psychological contract fulfillment were positively linked to organizational identification and job satisfaction, while psychological contract breach was negatively linked to these outcomes. NA was negatively linked to job satisfaction and positively linked to psychological distress. Psychological contract obligations were not associated with any of the employee outcomes.

Research limitations/implications

Psychological contract fulfillment is an important driver of employee satisfaction and organizational identification and the findings highlight the importance of including NA in psychological contract research. The occupation and context, being in-demand employees, appeared to neutralize the impact of one dimension of the psychological contract, employer promises and obligations.

Practical implications

Explicitly managing employees’ psychological contracts by focussing on fulfilling realistic promises will enable managers to improve employee outcomes and facilitate employees embracing their organization.

Originality/value

This study is one of the first to explore all three components of the psychological contract. These results may assist in the development of strategies to retain in-demand employees such as nurses, particularly highlighting the need to make and fulfill realistic promises.

Article
Publication date: 1 April 2014

Julia Ellershaw, Peter Steane, John McWilliams and Yvon Dufour

Job satisfaction, mental health and organisational commitment are important for clinician retention. Psychological contracts, organisational justice and negative affectivity (NA…

865

Abstract

Purpose

Job satisfaction, mental health and organisational commitment are important for clinician retention. Psychological contracts, organisational justice and negative affectivity (NA) have been linked with these outcomes but there is limited research examining these concepts in combination, particularly for clinicians. The aim of this paper is to examine the relationships between psychological contract breach, organisational justice and NA, on the outcomes of organisational commitment, psychological distress and job satisfaction, in a medical context.

Design/methodology/approach

Surveys were distributed to Australian hospital clinicians through their internal mail and 81 completed surveys were returned (response rate=24 per cent).

Findings

Multiple regression analyses revealed that organisational commitment was related to NA, psychological contract obligation and the interaction between psychological contract breach and distributive justice. Psychological distress was related to NA and procedural justice. Job satisfaction was related to the interaction between psychological contract breach and informational justice, however, the overall model for job satisfaction was not significant.

Practical implications

By implementing innovative social exchange processes, healthcare organisations can ensure distributive justice is maintained in the culture in event of contract breach, and by so doing build safety mechanisms into sustaining commitment from clinicians.

Originality/value

This paper contributes to the literature on clinical governance in managing the psychological contract to sustain commitment from clinical staff. The findings provide new insights into the factors effecting employee outcomes for clinicians.

Details

Clinical Governance: An International Journal, vol. 19 no. 2
Type: Research Article
ISSN: 1477-7274

Keywords

Article
Publication date: 1 December 2003

Judy Pate, Graeme Martin and Jim McGoldrick

Psychological contract violation has gained the attention of both practitioners and academics in recent years. Critical commentaries have questioned whether breaching such a…

20232

Abstract

Psychological contract violation has gained the attention of both practitioners and academics in recent years. Critical commentaries have questioned whether breaching such a contract has implications for employee attitude and behaviour, and ultimately organisational performance. This paper addresses the question “To what extent does psychological contract breach impact on employee attitude and behaviour?”. The study is based on an industrial textiles company and draws on quantitative and qualitative data. The findings suggested that triggers of violation impinged on employee attitudes but not on behaviour, trends substantiated by analysis of the organisation's absenteeism records. The qualitative data helped explain this trend and have highlighted two contextual issues. The first of these is labour market conditions and perceptions of job insecurity and second of these is a sense of collegiality and pride in the job.

Details

Employee Relations, vol. 25 no. 6
Type: Research Article
ISSN: 0142-5455

Keywords

Article
Publication date: 11 July 2008

Shauna L. Meyerson and Theresa J.B. Kline

The aims of this paper are to clarify empowerment as a construct, assess whether environmental and psychological empowerment differentially predicts job outcomes, and investigate…

5455

Abstract

Purpose

The aims of this paper are to clarify empowerment as a construct, assess whether environmental and psychological empowerment differentially predicts job outcomes, and investigate the effects of transformation and transactional leadership on empowerment.

Design/methodology/approach

University students (n=197) rated leadership and empowerment in their workplaces and a number of job outcomes using an on‐line questionnaire.

Findings

Results supported the proposition that empowerment should be separated into its behavioral and psychological components. The dimensions of empowerment also differentially predicted job outcomes. In particular, environmental empowerment was better at predicting outcomes than was psychological empowerment. It was also found that transformational and transactional leadership predicted environmental empowerment more strongly than psychological empowerment.

Research limitations/implications

Limitations include that the study was cross‐sectional, used a student sample, and a single common method for collecting the data. The primary implication for research is that empowerment should be separated into two constructs, environmental and psychological.

Practical implications

Practical implications include that environmental empowerment has more predictive power than does psychological empowerment on workplace outcomes and that leadership has a stronger impact on environmental than psychological empowerment.

Originality/value

This study is the first to call into question the way empowerment has been measured in prior studies and provides useful directions with which to pursue future research in this area.

Details

Leadership & Organization Development Journal, vol. 29 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

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