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This paper explores Lean Six Sigma principles and the DMAIC (define, measure, analyze, improve, control) methodology to propose a new Lean Six Sigma 4.0 (LSS 4.0) framework for employee occupational exams and address the real-world issue of high-variability exams that may arise.

This study uses mixed methods, combining qualitative and quantitative data collection. A detailed case study assesses the impact of LSS interventions on the exam management process and tests the applicability of the proposed LSS 4.0 framework for employee occupational exams.

The results reveal that changing the health service supplier in the explored organization caused a substantial raise in occupational exams, leading to increased costs. By using syntactic interoperability, lean, six sigma and DMAIC approaches, improvements were identified, addressing process deviations and information requirements. Implementing corrective actions improved the exam process, reducing the number of exams and associated expenses.

It is important to acknowledge certain limitations, such as the specific context of the case study and the exclusion of certain exam categories.

The practical implications of this research are substantial, providing organizations with valuable managerial insights into improving efficiency, reducing costs and ensuring regulatory compliance while managing occupational exams.

This study fills a research gap by applying LSS 4.0 to occupational exam management, offering a practical framework for organizations. It contributes to the existing knowledge base by addressing a relatively novel context and providing a detailed roadmap for process optimization.

In 2017, the CPA exam added task-based simulations that require candidates to demonstrate analytical, critical thinking, and problem-solving skills. In addition, there has been an evolution in training and learning from face-to-face, synchronistic, group study, to online, asynchronistic, and independent study. These changes suggest the need to reexamine the effectiveness of CPA exam candidates’ study methods. In this study, the authors analyze the degree of use and effectiveness of various study methods (e.g., instructor-led study programs, self-study review courses, flashcards, study notes, and practice problems). Based on a survey of candidates taking the CPA exam in 2018 and 2019, the authors find that the most effective method of study is practicing problems. Opposite the results of some extant research, using an instructor-led study program does not appear to increase the likelihood of passing. Because this is the only study to examine a variety of CPA exam study methods since the 2017 exam changes, its results serve as a benchmark for researchers interested in investigating future changes in study habits.

The purpose of this study is to describe South Korea’s unique fever for public service jobs (FPSJ) and to critique it from a National Human Resource Development (NHRD) management framework.

This paper reviewed previous studies, news and technical reports related to FPSJ and NHRD to connect FPSJ and NHRD.

This study analyzed FPSJ-related issues based on three areas (development, allocation and utilization) of human resources and four contexts (political, economic, social and educational backgrounds). FPSJ has led to multiple concerns about developing human resources (vocational education and career guidance), allocating human resources (the unbalanced supply-demand mismatch and flawed selection) and using human resources (delayed job entry and low public service ethos).

This study analyzes the challenges related to FPSJ in Korea from a NHRD perspective. Based on the analysis, this study recommends strategies for reducing the over-emphasis on FPSJ.

In search of the perfect fit, more companies turn to personality tests to help fill jobs.

The purpose of this work is to present a prototype of the system and the results from a technical evaluation and a study on possible effects of recordings with active camera control on the learner. An increasing number of higher education institutions have adopted the lecture recording technology in the past decade. Even though some solutions already show a very high degree of automation, active camera control can still only be realized with the use of human labor. Aiming to fill this gap, the LectureSight project is developing a free solution for active autonomous camera control for presentation recordings. The system uses a monocular overview camera to analyze the scene. Adopters can formulate camera control strategies in a simple scripting language to adjust the system’s behavior to the specific characteristics of a presentation site.

The system is based on a highly modularized architecture to make it easily extendible. The prototype has been tested in a seminar room and a large lecture hall. Furthermore, a study was conducted in which students from two universities prepared for a simulated exam with an ordinary lecture recording and a recording produced with the LectureSight technology.

The technical evaluation showed a good performance of the prototype but also revealed some technical constraints. The results of the psychological study give evidence that the learner might benefit from lecture videos in which the camera follows the presenter so that gestures and facial expression are easily perceptible.

The LectureSight project is the first open-source initiative to care about the topic of camera control for presentation recordings. This opens way for other projects building upon the LectureSight architecture. The simulated exam study gave evidence of a beneficial effect on students learning success and needs to be reproduced. Also, if the effect is proven to be consistent, the mechanism behind it is worth to be investigated further.

Law enforcement agencies have historically used psychological examinations, in addition to other methods, to screen candidates out of the applicant pool. However, agencies could be better served by ensuring recruits are predisposed to the expected behaviors and qualities that are required as part of community-oriented and respectful policing. The purpose of this paper is to provide an initial look into what officer-level characteristics might lead to improved treatment in police-community interactions (PCIs). Characteristics under review include communication styles and personality dimensions.

Data come from the National Police Research Platform’s longitudinal recruit study and its PCI survey. Community members were surveyed about their interactions with officers involved in the study. Hierarchical linear modeling was used to analyze these two-level data.

The findings suggest that certain officer-level characteristics were associated with higher perceptions of procedurally just behavior. Specifically, officers with higher levels of empathy and lower levels of neuroticism scored higher on both the officer’s quality of treatment (QT) and quality of decision making toward the community member. Additional to those dimensions, officers with increased emotional control received higher scores on their QT.

These findings have important implications for identifying and measuring new characteristics to be used in police hiring procedures. To the authors’ knowledge, this is the first instance where personality dimensions and communications styles have been used to predict law enforcement officers’ procedural justice behaviors in the field.

The study explores the perspectives of college students on the pedagogical shift as well as frequent transitions between online and offline learning modes during the COVID-19 pandemic in Kerala, the most literate state in India.

A descriptive cross-sectional study was conducted among 1,366 college students in Kerala during December 2021. A pre-tested questionnaire was sent using Google Forms to students of arts and science colleges. The authors analyzed quantitative data using descriptive statistics and qualitative data using thematic content analysis.

The reported advantages of online learning were increased technical skill, flexibility in study time, effectiveness in bridging the gap of the missed academic period and provision of attending more educational webinars. Students expressed concerns of increased workload, difficulty in concentration due to family circumstances, academic incompetency, uncleared doubts and addiction to mobile phones and social media during the online classes. The main advantages reported for switching to an offline learning mode were enhanced social interaction, effective learning, better concentration and reduced stress. The reported challenges of offline classes were fear of getting the disease, concern of maintaining social distancing and difficulty in wearing masks during the classes. The shift in offline to online learning and vice versa was perceived as a difficult process for the students as it took a considerable time for them to adjust to the switching process of learning.

Students' concerns regarding transition between different learning modes provide important information to educators to better understand and support the needs of students during the pandemic situations.

Applying Lundman’s organizational product thesis in explaining citizen complaints against police use of excessive physical force, the current study tests several hypotheses with a national data set. Tobit regression analyses of the data show that Lundman’s thesis is partially supported. Both organizational behavior and organizational characteristics are important covariates of the complaint rate against police use of excessive physical force. Although generalization is limited, police departments need to actively recruit more mature persons into the police force, reinforce field training officer programs, and continually provide more in‐service training programs for its members if they are serious in reducing citizens’ complaints.

Considers psychological, linguistic and marketing aspects of brand name characteristics. Presents the inherent brand name characteristics which lead to memorable names that support the desired product image. Concludes that brand names should be simple, distinctive, meaningful, emotional, make use of morphemes, phonemes, alliteration, consonance, and should make a sound associate of product class, as well as being legally protectable; a well‐planned brand name will require less marketing money to achieve recall and image targets.

The purpose of this study is to evaluate the usefulness of personality traits, namely the Big Five, as a means of selection in good police officers.

The current study examines a sample of 96 police officers from eight non‐urban police departments.

Age and attitude were found to be better predictors of job performance measures than were personality traits. A cynical work attitude was negatively related to ratings of job performance. Officer age was found to have a non‐linear relationship to job performance.

Difficulties in measuring police performance are discussed, as is the relative importance of individual officer personality versus organizational culture.

The study extends the research on police officer selection and issues of job performance and measurement.