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Many people feel a connection to their work that could best be described as a dependency, due to its intensity and importance to their overall self-concept. It is likely that psychological and social needs play a profound role in the connection people feel to their work; however, the explanatory power of these factors has been neglected in the literature, particularly with regard to cultural perspectives. The paper aims to discuss these issues.

To address this deficiency, the authors propose a profile multidimensional construct referred to as psycho-social work dependency, drawing on the Mandala model of self (Hwang, 2011b) and the Chinese composite self (Lu, 2003). The authors also developed a psychometrically sound 16-item questionnaire, the psycho-social work dependency scale, to measure this construct. A total of 1,314 valid questionnaires were obtained from employees in Taiwan to verify the reliability and validity of the instrument. Cross-validation was conducted using an independent sample of 278 valid questionnaires.

The results indicate good reliability and validity. What follows is a discussion of four types of psycho-social work dependency: strong, loose, direct, and indirect. Implications and suggestions for future research are also presented.

A cultural-inclusive construct-psycho-social work dependency was developed to best delineate the connections between Chinese employees and their work. This study expounded the definition, structure, measurement scale, and profile of psycho-social work dependency. These results could help OB researchers and practitioners to know more about the connections between employees and their work, especially for Chinese workers. This new construct may also stir up more studies to investigate the role of psycho-social work dependency in the workplace.

The purpose of this paper is to compare the explanatory power of two theoretical frameworks in regard to the work engagement of 312 Queensland teachers from non-government schools. The first theoretical model is the job demands-resources (JD-R) theory which suggests that work engagement will be evident if people report an abundance of resources in their work environment. The second perspective is self-determination theory (SDT) which suggests that work engagement will be evident if people are able to satisfy their personal psychological needs within the work environment.

The current research collected data from the same participants on two occasions with a six-month interval. Hierarchical multiple regression analyses were conducted to test the research hypotheses both cross-sectionally and longitudinally.

It was found that the SDT provided the more compelling explanation for work engagement, in that career satisfaction (rather than job satisfaction) was a robust predictor of work engagement, although some evidence was also found for a contribution of the psycho-social work environment (supporting the JD-R model) in teachers’ work engagement or burnout. It was concluded that these two theoretical perspectives are compatible.

It is recommended that future studies of work engagement include some measurement of people's satisfaction that the career they have chosen fulfils their personal aspirations.

The theories of SDT (work engagement as a fulfilment of psychological needs) and JD-R (work engagement as a balance of job demands and resources), while coming from different directions appear to be compatible, with each perspective enriching the other and affording administrators a more complete understanding of dynamics affecting the psychological health of teaching staff.

Previous work involving the JD-R and work engagement has focused on the immediate psycho-social environment of the workplace. The current research finds that career satisfaction predicts all dimensions of work engagement in cross-sectional analysis and over time. This supports insights from SDT and suggests that a more complete understanding of the dynamics of work engagement must include people's opportunity to redress psychological needs within the workplace.

This study aims to proffer a theoretical narrative explaining the poor financial performance of public highway agencies in Nigeria. This study critically spotlights seminal works in the literature offering theoretical narratives on the poor financial performance of public infrastructure projects, to discuss whether they adequately capture the relationship between psychological factors, project governance/leadership issues and knowledge/skill deficiencies related to the cost performance of infrastructure projects in the developing world. The evaluation reveals the predominant contextual exclusivity of these theoretical narratives to the developed world, which tend to under-represent developing countries, such as those on the African continent.

Using a case study research strategy, longitudinal documentary/archival data for 61 highway projects were analyzed. In total, 16 interviews were also conducted with highway officials from the three highway agencies responsible for the execution of the projects. A two-stage deductive-inductive thematic analysis of the collated data was carried out to identify barriers to the financial management of public highway projects, the result of which is cognitively mapped out.

The study showcases empirical insight on cost overruns experienced in Nigerian public projects, because of the trickle-down effect of human and organizational environment, as well as because of workers’ knowledge/skill deficiencies.

The developed theory is contextual to Nigeria, and there is scope for testing its generalisability to other developing nations.

The in-depth trajectory provided uncovers an intricate web of technical and psycho-social, organizational and institutional issues, which have not been identified and explained by previous theoretical narratives.

Research on mentorship has been dominated by the West and little is known about the cultural variations of the mentoring phenomenon in Asian countries. A richer understanding of the cultural context that is more attuned to mentoring experience in Asia can help to improve workplace experience, in general, for those working in and for those who intend to work in the region. This chapter captures the important theoretical lenses in the mentoring literature, and also provides a clear demarcation between negative mentoring and dysfunctional mentoring. This is followed by contextualizing mentoring as per four of Hofstede's six cultural dimensions by dwelling on mentoring experience in countries such as China, India, Pakistan, Japan, South Korea and Taiwan. It is hoped that this chapter will pave the way for further research, which may be a precursor for theory development.

This paper aims to investigate changes in psychological well‐being over time for individuals who experienced a career disruption in the form of a company closing, and to examine the relationships between employability, well‐being, and job satisfaction. It seeks to expand on previous work of job loss relative to the long‐term impact of the experience and on Fugate et al.'s psycho‐social conceptualization of employability.

Data were collected at the time of job loss (T1) and six years later (T2). The 73 respondents at T2 represent a stratified random sample of the T1 respondents. Hypotheses were tested with paired sample t‐tests and hierarchical multiple regression.

Results indicate that the negative psychological impact of job loss diminishes over time. Additionally, employability predicted well‐being and job satisfaction.

The results of the study provide guidance for the design and administration of outplacement and related programs that focus on increasing employability and psychological well‐being, and suggest ways that individuals can shield themselves from the negative consequences associated with a job loss.

The results have policy implications for the design of government funded outplacement and retraining programs.

The paper is the first to examine job loss over a six‐year period of time, and the first to examine the impact of employability attributes on multiple indicators of well‐being and on job satisfaction in the job loss context.

Risk perception and ethnocentrism are recognized as significant psychological factors influencing tourism behaviors. However, the impact of tourist ethnocentrism (TE) on tourism and hospitality-related behaviors has mainly been overlooked in previous research. Hence, the objective of the present study is to propose a comprehensive TE model by exploring the influence of TE and risk perception on the domestic hospitality and tourism industry in Israel.

A convenience sample of 204 Israeli respondents 18 years of age or older took part in the study. Structural equation modeling (SEM) was employed to assess hypothesized relationships in the proposed model.

The data confirmed five out of the eight hypotheses tested. The study findings suggest that TE is unrelated to willingness to pay (WTP) a price premium for local travel or dine in local restaurants. Similarly, the authors found no association between risk perception and willingness to dine in local restaurants.

The current investigation contributes to the literature by proposing a model conceptualizing the influence of both TE and risk perception on hospitality (i.e. dine in a local restaurant) and tourism (i.e. domestic travel). The present research findings contribute to the tourism ethnocentrism literature and shed new light on social identity theory (SIT) by pointing to the importance of considering value for money in future conceptualizations and suggest monetary considerations may overshadow other in-group considerations as conceptualized in SIT.

The purpose of this paper is to explore recent technological and methodological developments in the evaluation of audience behaviour at planned events and discuss the implications for researchers in this field, particularly the advantages of evaluating in real‐time. The creation and staging of the event experience – the realm of event design – is predicated on an understanding of the psychosocial domain of the audience. By understanding the motivations, the behaviours and the predispositions that the audience brings to the event, and how event design principles and techniques can be applied to influence audience behaviour in real time, the event designer is able to more successfully create and stage the event experience to meet the aims and objectives of the event.

The paper discusses international developments in the evaluation of the psychosocial domain of audiences at planned events and the range of research methodologies being used from a practitioner academic perspective. The paper will look at current research being undertaken in Sweden, Austria and Australia and identify trends internationally in this nascent field of research.

The paper argues that real time data collection of audiences provides insights into the effective design and management of planned events, particularly from the event risk management perspective.

Drawing on work being undertaken in the mass gatherings, tourism and service fields, the paper examines and synthesises these into a proposed model for the effective evaluation of the event audience.

This paper argues for an increase in – and a model for – research on audience behaviour, specifically in the real time capture and analysis of data of audiences at events as a means of developing and understanding of the effects of event design techniques applied at planned events.

Taking a multidimensional perspective, the study aims to identify and examine the factors that are essential for employability. The study pursues to understand the underlying causes that facilitate the development of appropriate skills and attitudes that influence the development of employability in an individual.

The study pursued an exploratory research design followed by a descriptive. It explored the employability factors from the perspectives of the recruiter, student (candidate) and trainer. Additionally, it followed a causal research approach to examine the relationship between factors related to the personal environment, academic system, recruiter’s bias, industry and job attributes and overall employability. The antecedents of employability and their impact were examined with all the constructs taking the recruiter, student and trainer data sets.

The study identifies and analyses the antecedent factors that influence the employability development among college graduates and undergraduates. With its findings, the study identifies the changes or improvements required in teaching and learning mechanisms, grooming students and societal practices, social and economic biases in accessibility to facilities leading to employability. It also calls for a reflection on individual’s own attitude, motivation and abilities. The study calls for an assessment of the education systems and academic quality to develop employability among students. It conjures that the alignment of teacher and learner with industry requirements is an imperative requirement for the expansion of the industry and, in particular, the retail sector.

The study will be of significance to the policymakers and academicians while designing the retail-specific courses and aims toward addressing the mismatch amidst the demand and supply of manpower in the retail industry. The study has been designed to make it highly relevant for the students who are potential manpower to the retail sector as well as the employees who have already entered the industry. It addresses the major factors required for India to develop a cohesive and inclusive ecosystem that provides for the benefit of millions of youths in India.

The literature lacks a coherent meaning and measurement of employability and identifies the need to empirically explore and examine employability skills. Furthermore, the scant empirical research focuses largely on employee or student perspective, even when the role of recruitment in the assessment of employability is most critical. This study empirically evaluates the market from the perspective of students, employees, employers, trainers and academicians and develops a model that gives a holistic picture of the causes that influence the development of employability in an individual.

This study explores the causes and effects of technology usefulness on shopping behavior of consumers in Mexico by measuring inter-relationships between the constructs of shopping with new-normal following coronavirus disease 2019 (COVID-19) business shutdown and online retail technology.

This study has been conducted in six online retail stores with the online survey of 342 buyers in Mexico. Data have been analyzed using two regression models with dependent variables, perceived usefulness of technology and buying decision of customers. Multiple correlations across the variables were computed.

Results of this study reveal that as customers found higher ease of use of online shopping, they perceived higher usefulness of online retailing technology. The perceived quality of retailing website positively influences impulsive buying behavior of customers. The study observed that increase in coupon promotions has positively enhanced the perceived buying impulsiveness of consumers in online stores. The perceived usefulness of online redemption of coupons has also positively benefited the attitude of customers toward buying.

Online shopping has attracted a large section of customers during the COVID-19 business shutdown, and peer interactions have motivated them to experience the retailing technology of virtual stores. This study offers important insights for managers working in the retailing industries. Online strategies of retailers with unified customer experiences during the pandemic and business shutdown has provided extensive online retail space.

Managers of virtual retail stores need to build their business on customer-centric propositions, encourage 3D visions of products, develop “do-it-yourself” kiosks with augmented reality technology and enhance the value-based online business model. Online retailers need to prioritize developing an easy to navigate and quality website with comprehensive product information and instant messaging facilities over the sales promotion strategies. Online retailers need to establish quick response (QR) technology to improve the ease of use for navigation.

This study finds out the perceived usefulness in using online retail technology, and how customers have experienced it as a single wide option during the COVID-19 pandemic.

The purpose of this paper is to examine the impacts of university and construction industry collaborations (UIC) activities in developing the employability of built environment graduates.

This study adopted a quantitative approach wherein data was obtained from professionals across academia, construction industry and government establishment within the South African built environment. A total of 204 questionnaires were administered to these professionals to provide information regarding the subject matter under question. Structural equation modeling (SEM) was adopted to examine possible relationships among identified factors that were obtained from a review of extant literature. SEM was performed using analysis of moment structures (AMOS Graphics, version 26) in testing the model and a best-fit was achieved after various model selections and validation tests were conducted.

The final model revealed that graduate employability can be improved through UIC as effective university-industry linkages provide students with mentoring opportunities and exposure to relevant training which improves their job market prospects and ultimately increases their professional relevance in the long run.

To continuously enhance the employability of students before graduation, universities are required to foster collaborations with the industry as such linkages are critical to the development of the future custodians of the construction industry.

There have been several generalized statements as to which of the UIC activities contribute to graduate employability. Therefore, through the use of SEM using AMOS, it was possible to state precisely the UIC constructs that are statistically significant and contribute to graduate employability.