Search results

1 – 10 of 49
Content available

Abstract

Details

Journal of Enterprise Information Management, vol. 30 no. 1
Type: Research Article
ISSN: 1741-0398

To view the access options for this content please click here
Article
Publication date: 7 October 2014

Kawal Kapoor, Yogesh Dwivedi, Niall C. Piercy, Banita Lal and Vishanth Weerakkody

The available literature suggest that the research on radio frequency identification (RFID)-related issues is largely concentrated on technical, organizational and…

Abstract

Purpose

The available literature suggest that the research on radio frequency identification (RFID)-related issues is largely concentrated on technical, organizational and implementation aspects, and comparatively lesser attention has been invested in understanding the use aspect of such library management systems. The purpose of this paper is to gain an understanding into the factors that influence the use of RFID systems in the library context by empirically testing the relevant constructs from the extended technology acceptance model (TAM).

Design/methodology/approach

A questionnaire-based survey approach was employed for collecting the relevant data from 197 respondents. The respondents were the active users of a RFID-based library system.

Findings

Findings from this study suggested that perceived usefulness and system quality positively influence the user attitude, and user attitude and system quality significantly influence the use of the RFID services. The paper concludes with outlining the salient points, limitations, and future research directions.

Originality/value

The paper evaluates the role of a set of innovation attributes on the acceptance of RFID integrated systems in libraries. Owing to the scant literature availability in empirical investigations on adoption of RFID systems in libraries, the findings from this paper add value to the existing literature in this field, and also to the literature on the TAM model, with the empirical findings being of use to the aspirant libraries looking toward integrating RFID enabled systems.

Details

Journal of Enterprise Information Management, vol. 27 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

To view the access options for this content please click here
Article
Publication date: 8 February 2016

Ashish K. Rathore, P. Vigneswara Ilavarasan and Yogesh K. Dwivedi

The purpose of this paper is to conceptualise and discuss the possible insights that can be generated for product development by analysing the user-generated content…

Abstract

Purpose

The purpose of this paper is to conceptualise and discuss the possible insights that can be generated for product development by analysing the user-generated content available from various social media platforms.

Design/methodology/approach

The paper reviews the role of user generated content in developing products and its features (e.g. appearance and shape). It delineates the directions in which the relationship between social media content and customer oriented concepts evolve while developing successful new products.

Findings

The review and arguments presented in this paper suggest that the social media approach adds more value than the traditional approaches for obtaining insights about the products. Availability of users’ opinions and information about existing products provide insights for the improvement in the product design process. Co-creation and self-construal are important components that are based on customer engagement and customer behaviour, respectively, in the product design and development.

Practical implications

As social media creates new ways of communication with users, businesses can include users into the product development process to improve and refine their products or for making the next generation of products.

Originality/value

This paper suggests a new approach in getting useful insights about the products from user-generated contents. This way of using social media helps businesses to move forward from the traditional product development paradigms.

Details

Journal of Enterprise Information Management, vol. 29 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

To view the access options for this content please click here
Article
Publication date: 14 September 2015

Yogesh K Dwivedi, M. N. Ravishankar and Antonis Constantinou Simintiras

Despite the ever-growing number of PhD students all over the world, there remain significant doubts about whether entering students in business and management disciplines…

Abstract

Purpose

Despite the ever-growing number of PhD students all over the world, there remain significant doubts about whether entering students in business and management disciplines fully understand the process of producing a PhD thesis, defending it and developing a coherent publication strategy. Hence, the purpose of this paper is to offer some guidance on what it takes to successfully complete a doctoral research thesis.

Design/methodology/approach

The arguments and guidance presented in this viewpoint paper are drawn on the authors’ collective supervision and doctoral examination experiences.

Findings

The paper presents guidelines on three key issues related with the doctoral completion: choosing a research problem; demonstrating rigour and quality; developing a publication strategy.

Originality/value

The content presented in this paper would be valuable aide to those pursuing doctoral research.

Details

Journal of Enterprise Information Management, vol. 28 no. 5
Type: Research Article
ISSN: 1741-0398

Keywords

To view the access options for this content please click here
Article
Publication date: 8 February 2016

Ali Abdallah Alalwan, Yogesh K. Dwivedi, Nripendra P. P. Rana and Michael D. Williams

The purpose of this paper is to propose and examine a conceptual model that best explains the key factors influencing Jordanian customers ' intention to adopt…

Abstract

Purpose

The purpose of this paper is to propose and examine a conceptual model that best explains the key factors influencing Jordanian customers ' intention to adopt mobile banking (MB).

Design/methodology/approach

The proposed conceptual model was based on the Technology Acceptance Model (TAM). This was extended by adding perceived risk and self-efficacy as an external factors. Structural equation modelling (SEM) was conducted to analyse the data collected from the field survey questionnaires administered to a convenience sample of Jordanian banking customers.

Findings

The results showed that behavioural intention is significantly influenced by perceived usefulness, perceived ease of use, and perceived risk.

Research limitations/implications

Practical and theoretical implications for both Jordanian banks and researchers in the MB context are also discussed in the concluding section.

Originality/value

MB-related issues are yet to be examined empirically in the Jordanian context. This submission has attempted to fill this gap by empirically examining some of the important factors influencing the adoption of MB from the Jordanian customers’ perspective.

Details

Journal of Enterprise Information Management, vol. 29 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

To view the access options for this content please click here
Article
Publication date: 5 August 2014

Kawaljeet Kaur Kapoor, Yogesh K. Dwivedi and Michael D. Williams

Rogers’ diffusion of innovations theory typically concerns attributes that steer the process of inducing new ideas through various communication channels, which…

Abstract

Purpose

Rogers’ diffusion of innovations theory typically concerns attributes that steer the process of inducing new ideas through various communication channels, which essentially diffuse different types of innovations into different systems. After Rogers, Tornatzky, and Klein presented 30 such attributes (five of which were Rogers’) that steered the process of innovation diffusion. The purpose of this paper is to use a systematic approach in reviewing the literature pertaining to these 30 attributes, followed by the meta-analysis of the articles collated in relevance to these attributes.

Design/methodology/approach

Publications in the time frame of 1996-mid 2011 in this field of literature have been shortlisted for this review. A total of 223 innovation articles are studied in detail to collate the relevant data needed to reflect on the various informative trends exhibited by the shortlisted innovation attributes.

Findings

An analysis of these trends will be carried out across three different categories – first, subjective analysis; second, seven features of an ideal innovation attribute study (approach, dependent variable, study type, instrument, measure, number of attributes, number of innovations, adopting unit); and third, antecedents and descendants of the innovation attributes, which altogether will be used deduce findings, limitations, and suggestions for future research from this review.

Originality/value

No recent study has analysed existing research on less explored innovation adoption attributes. Therefore, analysis and findings presented in this research is original and will make adequate contribution to the existing research on this topic. Findings presented in this submission would be helpful for researchers, authors, reviewers, and editors.

Details

European Journal of Innovation Management, vol. 17 no. 3
Type: Research Article
ISSN: 1460-1060

Keywords

To view the access options for this content please click here
Book part
Publication date: 19 February 2021

Abstract

Details

Strategic Corporate Communication in the Digital Age
Type: Book
ISBN: 978-1-80071-264-5

Content available
Article
Publication date: 19 July 2019

Ben Lowe, Yogesh Dwivedi and Steven Peter D'Alessandro

Abstract

Details

European Journal of Marketing, vol. 53 no. 6
Type: Research Article
ISSN: 0309-0566

To view the access options for this content please click here
Article
Publication date: 14 May 2021

Changlin Wang, Thompson S.H. Teo, Yogesh Dwivedi and Marijn Janssen

Citizen satisfaction with the government is a longstanding and continuous concern in public administration. However, past research did not investigate the effect on…

Abstract

Purpose

Citizen satisfaction with the government is a longstanding and continuous concern in public administration. However, past research did not investigate the effect on satisfaction with the government in the context of mobile government (m-government). The purpose of this paper is to evaluate how the social benefits of citizens using m-government affect their satisfaction with the government.

Design/methodology/approach

Grounded in the uses and gratifications theory (UGT), the authors suggest that the satisfaction in m-government should be constructed in terms of the satisfaction with m-government and the satisfaction with the government. The research model of citizen satisfaction in the context of m-government is tested through partial least squares (PLS) (SmartPLS 2.0) based on data collected from a survey study in China.

Findings

The results indicate that the three important social benefits, e.g. convenience, transparency and participation, are positively associated with process gratification, whereas only convenience is positively associated with content gratification. The results suggest that both process gratification and content gratification are positively associated with citizen satisfaction with the government. Furthermore, the research suggests that process and content gratification have a mediating role, whereas compatibility has a moderating role.

Practical implications

This research provides insights to practitioners on how to facilitate citizen satisfaction by increasing citizens’ social benefits and improving process and content gratification.

Originality/value

This study contributes to the literature by offering a framework for analyzing the impact of citizens’ use of m-government on their satisfaction with the government. The work also contributes to UGT by categorizing user gratifications into process gratifications, content gratifications and citizen satisfaction with the government.

Details

Information Technology & People, vol. 34 no. 4
Type: Research Article
ISSN: 0959-3845

Keywords

To view the access options for this content please click here
Article
Publication date: 6 October 2020

Xiu-Ming Loh, Voon-Hsien Lee, Garry Wei-Han Tan, Keng-Boon Ooi and Yogesh K. Dwivedi

This paper explores the reasons behind the slow uptake of mobile payment (m-payment) from a switching intention (SI) perspective. The antecedents of SI from cash to…

Abstract

Purpose

This paper explores the reasons behind the slow uptake of mobile payment (m-payment) from a switching intention (SI) perspective. The antecedents of SI from cash to m-payment were explored using an integrated conceptual model of the push-pull-mooring (PPM) framework and the status quo bias (SQB) perspective.

Design/methodology/approach

A self-administered survey was used to collect data, which are empirically tested using SmartPLS 3.0.

Findings

The push factor was found to have an insignificant effect on SI to m-payment whereas the pull factor was significant. Furthermore, the results revealed that the two mooring variables have contrasting results as trust is not a significant determinant of SI to m-payment while perceived security and privacy (PSP) is. Additionally, all SQB-related relationships were found to be statistically significant

Originality/value

This study determined the factors that play vital roles in the consumers' decision-making to transition from cash to m-payment. This was done via a uniquely developed conceptual model that incorporated the PPM framework with the SQB perspective.

Details

Internet Research, vol. 31 no. 1
Type: Research Article
ISSN: 1066-2243

Keywords

1 – 10 of 49