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1 – 10 of over 50000Shinyong Jung, Jiyun Kang and Hhye Won Shin
This study aims to explore how professional event associations’ recovery strategies are perceived by members and to measure the consequent influence of the perceived fit of…
Abstract
Purpose
This study aims to explore how professional event associations’ recovery strategies are perceived by members and to measure the consequent influence of the perceived fit of recovery strategies on organizational identification (OI), consistent behavioral intentions and long-term commitment intentions.
Design/methodology/approach
Data were collected from current members of professional event management associations who work not only as event planners but also as service providers in the hospitality and tourism industry. The authors used partial least squares structural equation modeling to test the proposed model.
Findings
The perceived fit between recovery strategy and internal domains, the self in particular, was found to be the most important in exerting effects directly on OI, and its indirect effects are significant on all the behavioral intentions toward the association, while the perceived fit of recovery strategy with external domains, especially the industry, was not significant with any of the other factors.
Practical implications
The findings from the present study provide professional event association leaderships with significant managerial implications in establishing a sustainable business model to retain current members and increase their intentions toward consistent engagement and long-term commitment.
Originality/value
Stepping forward from the strategic management and organizational behavior literature in the private sector, the authors shed light on a crisis recovery mechanism of professional associations in the event industry, to the best of the authors’ knowledge, the first such attempt in the event management literature.
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The event management (EM) industry has attempted to elevate the professional status of event professionals. Contributing to these efforts, this study explores the professional…
Abstract
Purpose
The event management (EM) industry has attempted to elevate the professional status of event professionals. Contributing to these efforts, this study explores the professional identity (PID) construction process of event professionals. To facilitate the relevance of the PID construction process before the COVID-19 pandemic, it includes the impact of COVID-19 on event professionals' PID constructions.
Design/methodology/approach
Using narrative inquiry as the methodological approach, the study includes 18 semistructured interviews with event professionals before COVID-19 and additional 14 interviews during COVID-19. A narrative framework was developed to analyze the data.
Findings
The results include five significant themes highlighting the imperative role of agency in PID construction. Before the pandemic, event professionals pointed to self-driven pride and social-driven stigmatization as a part of PID narratives. Before and during the pandemic, profession-driven professional status recognition was significant. During the pandemic, situational reality-driven work skills and community-driven commitment became central to PID narratives.
Practical implications
The findings suggest the need for the EM industry to harness a collective PID. Specifically, given the community-building role professional associations played during the pandemic, associations can take part in leveraging a PID that connects core values.
Originality/value
This study contributes to the EM literature by using PID, a novel construct in EM research, to develop a baseline for event professional PIDs in changing environments; this functions as a platform for the EM profession to create a shared collective identity.
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Anne M. Walsh and Susan C. Borkowski
This national study of 540 executives in the health industry was designed to examine organizational factors which influenced participation of male and female executives in their…
Abstract
Purpose
This national study of 540 executives in the health industry was designed to examine organizational factors which influenced participation of male and female executives in their professional associations. Instrumental and expressive factors which influenced association membership were also analyzed by gender to assess preferences for specific membership benefits.
Design/methodology/approach
Survey methodology was used in this study with questionnaires mailed to 1,680 executives in the US resulting in a response rate of 32.1 percent. Dreher and Ash's mentoring scale was used to analyze preference for specific instrumental and expressive benefits.
Findings
Dues posed an organizational barrier to participation in a professional association for female executives. Gender differences also influenced the type of instrumental and expressive benefits desired by executives.
Research limitations/implications
Future studies should explore multiple association relationships to assess if there are structural or professional factors which contribute to particular network constellations.
Originality/value
Few studies focused on organizational barriers or key benefits that may affect participation in professional associations.
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Jacky Swan, Sue Newell and Maxine Robertson
Information systems for production management tend to be promoted by technology suppliers as standardised solutions which form a singular “best practice”. However, as these…
Abstract
Information systems for production management tend to be promoted by technology suppliers as standardised solutions which form a singular “best practice”. However, as these technologies are configurational, the notion of best practice is illusory. Data on the diffusion and design of information systems for production management across four European countries indicate distinctive national differences. It is argued that these can best be explained at two levels: first, national differences in the social institutional networks through which information about these systems is diffused socially shapes patterns of adoption and design; second pre‐existing patterns of work design and managerial practices may influence the degree of “fit” between particular design philosophies and prevailing organizational contexts in different countries. Differences in the particular roles of professional association networks and technology suppliers in the diffusion process are explained in terms of different patterns of knowledge sharing across countries.
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Seungwon “Shawn” Lee and Joe Goldblatt
The purpose of this paper is to analyze and understand the impact of the global financial crisis during 2007‐2009. Furthermore, the paper seeks to identiy critical impacts upon…
Abstract
Purpose
The purpose of this paper is to analyze and understand the impact of the global financial crisis during 2007‐2009. Furthermore, the paper seeks to identiy critical impacts upon the festival and event industry as a result of this crisis and to identify strategies to help members of the industry positively advance in the future.
Design/methodology/approach
Festival and event industry professionals were surveyed electronically about their business performance during the current global recession and about their potential strategies for coping in the short term and long term.
Findings
It was found that about the half of respondents' profit margins decreased during the recent financial crisis. The respondents indicated that primary factors that impacted the decrease were reduced available sponsorship funding and the general effects of economic recession on all other revenue sources. The festival and event professionals expected the industry to grow and perform at a very conservative pace over the two years (2011 and 2012) following the recession. The strategies that the festival and event professionals intended to use to build successful businesses following the recession were “increase marketing efforts,” “work to reduce expenses overall,” and “increase the use of technology”.
Research limitations/implications
The findings of this study solely reflect the US festival and event industry.
Practical implications
The significant contribution of this study is the analysis and understanding of the direct impact of the recent recession on the festival and event industry and also providing additional knowledge of changes being made by the industry in direct response to the economic recession of 2007‐2009.
Originality/value
The paper describes the first study of its kind to measure the direct impact of the global recession on the festival and event industry. The findings provide a guide to assist festival and event leaders to make better decisions to deal with both the current recession and future downturns. It also serves as a foundation to measure the performance of the festival and event industry in various economic environments.
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Fiona Anderson-Gough, Christopher Grey and Keith Robson
Drawing upon an eight-year-long study of two of the global accounting firms, this chapter suggests that a key aspect of professionalism is networking. Networking within these…
Abstract
Drawing upon an eight-year-long study of two of the global accounting firms, this chapter suggests that a key aspect of professionalism is networking. Networking within these firms is crucial to achieving and demonstrating professional competence and to career advancement. It involves sophisticated forms of social practice and permeates a range of organizational processes. It is argued that networking also implies and potentially creates and regulates a particular kind of identity, namely that of the networked self or, more specifically, the networked professional.
Sports organisations must continuously assess how better to meet or exceed consumer expectations and perceptions of their experience in order to maintain and increase the number…
Abstract
Sports organisations must continuously assess how better to meet or exceed consumer expectations and perceptions of their experience in order to maintain and increase the number of spectators and loyal fans attending their sporting events. This study aims to enhance our understanding of which characteristics of a service attribute will best define its quality and impact on spectator behaviour by understanding the causal relationship between perceived service quality (PSQ) and satisfaction.
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