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1 – 10 of 852This paper aims to identify the problem situations leading financial firms to kick off the elimination decision‐making process for financial products in their line, measure the…
Abstract
Purpose
This paper aims to identify the problem situations leading financial firms to kick off the elimination decision‐making process for financial products in their line, measure the importance of problem situations, and assess the effects of a set of contextual variables on the above importance.
Design/methodology/approach
The study took place in the UK; data were collected through 20 in‐depth interviews with managers of financial firms and a mail survey to a stratified random sample of financial firms, which yielded 112 returns.
Findings
Eight problem situations are identified and their importance is measured. The results indicate that the importance of problem situations is highly situation‐specific: it varies in relation to the degree of a financial firm's market orientation, the intensity of competition, the austerity of the regulatory environment, and the rhythm of technological change.
Research limitations/implications
From a theoretical standpoint, future research on the investigation of the importance of decision variables pertaining to line pruning must always take into consideration the internal and the external context of the firm. From a practical standpoint, this study has important policy implications, since it provides managers with a first picture of the effects of selected contextual forces on the importance of the problem situations triggering line pruning in services settings. The limitations of the study provide useful avenues for future investigation.
Originality/value
This study represents the first attempt to measure the importance of different problem situations triggering line pruning in financial services and relate that importance to a set of contextual variables. As such, it makes a clear theoretical contribution.
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Paraskevas Argouslidis, George Baltas and Alexis Mavrommatis
– This paper aims to consider decision speed’s role in the largely neglected decision area of product elimination.
Abstract
Purpose
This paper aims to consider decision speed’s role in the largely neglected decision area of product elimination.
Design/methodology/approach
Drawing on an inter-disciplinary theoretical background (e.g. organisational, decision speed and product elimination theories), the authors develop and test a framework for decision speed’s effects on the market and financial outcomes of a stratified random sample of 175 consumer product eliminations.
Findings
In contrast to decision speed research that hypothesised (and often failed to confirm) linearity, results show inverted ∪-shaped decision speed-to-decision outcomes relationships, with curvatures moderated by product importance, environmental complexity and turbulence.
Research limitations/implications
Findings are suggestive of several implications for the above theories (e.g. contribution to the dialogue about performance-enhancing value of rational vs incremental decision-making; evidence that excessive decision speed may become too much of a good thing). Certain design limitations (e.g. sampling consumer goods’ manufacturers only) point at avenues for future inquiry into the product elimination decision speed-to-outcomes link.
Practical implications
Managerially, the findings suggest that product eliminations’ optimal market and financial outcomes depend on a mix of speed and search in decision-making and that this mix requires adjustments to different levels of product importance, interdependencies with other decision areas of the firm and environmental turbulence.
Originality/value
The paper makes a twofold contribution. It enriches decision speed research, by empirically addressing speed’s outcomes in relation to a decision area that is not necessarily strategic and represents the first explicit empirical investigation into outcomes of decision speed in product line pruning decision-making.
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A successful company turnaround usually requires implementing significant changes in how a business is run. “Business as usual” does not suffice—that is what places the company in…
Abstract
A successful company turnaround usually requires implementing significant changes in how a business is run. “Business as usual” does not suffice—that is what places the company in mortal jeopardy in the first place.
The most important question to ask when looking into cost reduction and control of sales and marketing is: How many separate sales organizations should be maintained…
Abstract
The most important question to ask when looking into cost reduction and control of sales and marketing is: How many separate sales organizations should be maintained? Multidivisional firms often have a single sales organization for all their products. Sometimes each division has its own sales staff.
Discusses product line change ‐ the process by which a company alters its product offering ‐ and how it is one of the most important kinds of business activity. Suggests that…
Abstract
Discusses product line change ‐ the process by which a company alters its product offering ‐ and how it is one of the most important kinds of business activity. Suggests that product modification and product elimination decisions be treated together as two amongst a number of alternative courses of action. States that the concern is with the “weak product identification” stage of the product modification/elimination process. Posits that there are a number of key performance dimensions/criteria though some of the approaches in this category are concerned only with identifying weak products. Aims to put forward some empirical evidence with regard to the identification of weak products. Implies, in conclusion, that the study indicates that the identification of weak product activities does not resemble the normative models in this area. Identifies that further research needs to be conducted and that these researches should include performance measures to allow normative conclusions to be drawn, perhaps using company interviews
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Firms often use upward product line extensions to achieve gains in brand evaluations and in overall demand. Despite the prevalence of such extensions, previous research has…
Abstract
Purpose
Firms often use upward product line extensions to achieve gains in brand evaluations and in overall demand. Despite the prevalence of such extensions, previous research has provided little guidance about how upward line extensions influence overall revenue when they are launched as a core product as opposed to a peripheral product. The purpose of this study is to fill this research gap.
Design/methodology/approach
Using data from the quick service restaurant industry, this study looks at the effects of upwardly extended core and peripheral products on product line revenue. The empirical study uses a quasi-experiment to compare customer purchases across the pre- and post-launch of upward line extensions.
Findings
The results of this study reveal that launching core and peripheral products as upward line extensions can each increase total product line revenue. In addition, findings illustrate that as compared to a core launch, this total product line revenue increase is substantially higher in the case of a peripheral launch.
Research limitations/implications
First, the estimated model does not include supply availability and competition. Second, the data span only six months and this restriction prohibits us from investigating alternative sources of the causal effect. Third, the empirical setting in this study is limited to financial data in the quick service restaurant industry as a proxy of actual behavior. Finally, given that customers are not randomly assigned to treatment and control groups, the author is unable to definitively rule out the effect of unobservable attributes.
Practical implications
The findings suggest that firms should prioritize peripheral upward line extensions but use both types considering resource constraints (cost and human resources) and strategic importance to the firm.
Originality/value
This study bolsters the extant literature related to upward product line extensions by providing an empirical framework that evaluates the causal effect of upward line extension on total revenue, using field data in a real-life setting (as opposed to survey or lab experiment data) and actual firm revenue (as opposed to a perceptual outcome measure such as behavioral intentions). In addition, findings contribute to the new product development literature.
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The ideas expressed in this work are based on those put intopractice at the Okuma Corporation of Japan, one of the world′s leadingmachine tool manufacturers. In common with many…
Abstract
The ideas expressed in this work are based on those put into practice at the Okuma Corporation of Japan, one of the world′s leading machine tool manufacturers. In common with many other large organizations, Okuma Corporation has to meet the new challenges posed by globalization, keener domestic and international competition, shorter business cycles and an increasingly volatile environment. Intelligent corporate strategy (ICS), as practised at Okuma, is a unified theory of strategic corporate management based on five levels of win‐win relationships for profit/market share, namely: ,1. Loyalty from customers (value for money) – right focus., 2. Commitment from workers (meeting hierarchy of needs) – right attitude., 3. Co‐operation from suppliers (expanding and reliable business) – right connections., 4. Co‐operation from distributors (expanding and reliable business) – right channels., 5. Respect from competitors (setting standards for business excellence) – right strategies. The aim is to create values for all stakeholders. This holistic people‐oriented approach recognizes that, although the world is increasingly driven by high technology, it continues to be influenced and managed by people (customers, workers, suppliers, distributors, competitors). The philosophical core of ICS is action learning and teamwork based on principle‐centred relationships of sincerity, trust and integrity. In the real world, these are the roots of success in relationships and in the bottom‐line results of business. ICS is, in essence, relationship management for synergy. It is based on the premiss that domestic and international commerce is a positive sum game: in the long run everyone wins. Finally, ICS is a paradigm for manufacturing companies coping with change and uncertainty in their search for profit/market share. Time‐honoured values give definition to corporate character; circumstances change, values remain. Poor business operations generally result from human frailty. ICS is predicated on the belief that the quality of human relationships determines the bottom‐line results. ICS attempts to make manifest and explicit the intangible psychological factors for value‐added partnerships. ICS is a dynamic, living, and heuristic‐learning model. There is intelligence in the corporate strategy because it applies commonsense, wisdom, creative systems thinking and synergy to ensure longevity in its corporate life for sustainable competitive advantage.
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All products eventually reach a point in their life cycle where they should be eliminated from the product line but this decision is generally ignored by management for several…
Abstract
All products eventually reach a point in their life cycle where they should be eliminated from the product line but this decision is generally ignored by management for several reasons. However, current developments in new manufacturing technology will force management to implement strategies for eliminating a product at an appropriate time in its life cycle. A model is presented based on the Theory of Shock Models which could help management decide when to terminate a product.
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George J. Avlonitis and Bert G.S. James
Questions the tendency to associate the product‐elimination decision only with ‘weak’ products, in addition to the desirability/relevance of comprehensive and systematic product…
Abstract
Questions the tendency to associate the product‐elimination decision only with ‘weak’ products, in addition to the desirability/relevance of comprehensive and systematic product elimination procedures and the necessity for formal product elimination programmes. Points out, however, that herein the objective is not to pour a critical scorn on basically useful guidelines and valuable work, nor is it to propose a new theory. Focuses on rational, formal, ethical and dynamic aspects of the product elimination process and bases the study on three stages: a pilot study; an interview survey which involved 20 in‐depth company interviews, ranging from two days to one week duration each; and a mail survey, which resulted in 94 completed mail questionnaires — which constitutes a 31 per cent response rate. Sums up by indicating that the recorded experiences have indicated that there is a need for much deeper analysis into produce elimination theory and company practices.
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Mark Andrew Mitchell, Ronald D. Taylor and Faruk Tanyel
An empirical examination of the product elimination decision‐making processes in American and British manufacturing firms was presented. Specifically, two areas of the product…
Abstract
An empirical examination of the product elimination decision‐making processes in American and British manufacturing firms was presented. Specifically, two areas of the product elimination decision‐making process are presented: (1) the precipitating circumstances which “triggered” the product elimination decision‐making process to begin; and (2) the variables used to make the elimination/retention are reviewed. It was concluded that the decision making processes were similiar in the two countries.