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1 – 10 of over 10000Emi Moriuchi and Paul R. Jackson
The purpose of this study is to examine the role of brand names and product types on bicultural’s purchasing intention. In cross-cultural marketing, a current popular position…
Abstract
Purpose
The purpose of this study is to examine the role of brand names and product types on bicultural’s purchasing intention. In cross-cultural marketing, a current popular position among bicultural consumer advocates that brand name that has a foreign character denotes that when an unknown brand is present, and if the unknown brand is a hedonic product, then a foreign character that has a long-standing history of delivery quality products should be mandatory.
Design/methodology/approach
Through a multidisciplinary literature review, qualitatively supported differences in bicultural consumers from a majority-minority status are reviewed and formulated as hypotheses, and a survey is used to collect quantitative data from a stratified random sample.
Findings
A 2 (cultural identity vs felt ethnicity) × 2 (English brand name vs Japanese brand name) factorial experiment, which tested this contention, revealed that, although consumers are considered biculturals, they will be more inclined to perceive products to be of higher quality when the product is written in Japanese than in English. Furthermore, the result shows that felt ethnicity has a significant impact on attitude toward brand names, whereas bicultural’s cultural identity does not. However, on the other hand, cultural identity has a significant impact on the product type considered, whereas felt ethnicity does not.
Research limitations/implications
As a starting point for understanding the bicultural consumer from a majority-minority perspective, this study is subject to exploratory research limitations.
Practical implications
The result suggests that when developing ads, managers should take into account the effect of language characters has on their target audience’s ethnicity. As it is common for ads to consist of written language, colors, images and messages, managers should not just concentrate on one, rather should consider how all these factors can come together and create a favorable ad.
Originality/value
As the number of immigrants increase in the USA, the notion of considering what a melting pot is has reached another level. Predicted by the US census, in the year 2050, the minority population will take over the mainstream population, resulting in a majority-minority status for these minority individuals. Businesses will then have to redesign their strategy in marketing to this new market segment and not fall victim to these new challenges. They can turn around and leverage them as marketplace opportunities. This study provides some early insights that can help marketers strategically and creatively think of leverage such opportunities.
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Jieun Park, Rajshekhar Javalgi and Michael Wachter
The purpose of this paper is to investigate an antecedent of perceived authenticity in the relationship between product ethnicity (PE) and evaluations of foreign products…
Abstract
Purpose
The purpose of this paper is to investigate an antecedent of perceived authenticity in the relationship between product ethnicity (PE) and evaluations of foreign products. Moreover, the present study explores roles of product involvement and product type as moderators in the relationship between PE and authenticity.
Design/methodology/approach
A pretest was conducted to guide the selection of the product type utilized in the survey. With 200 South Korean panel data in Study 1, hypotheses were analyzed using multiple regression following the procedures outlined by Baron and Kenny (1986). With 288 US panel data in Study 2, mediation effects were analyzed using PROCESS by Hayes (2013).
Findings
The study provides strong evidences of the full mediating role of perceived authenticity between PE and consumer evaluations of foreign products. Experience goods accentuate the impact of congruent PE on authenticity relative to search goods. However, the product involvement as a moderator is not significant.
Practical implications
International marketing practitioners should attend to the importance of how source country consumers perceive the authenticity of foreign product. In particular, insights from findings will provide international marketers with a means to assess the efficacy of strategic communication messages designed to establish a perception of authenticity in the minds of consumers and a more effective approach to market segmentation in the foreign markets.
Originality/value
This study suggests the addition of authenticity into future studies of country of origin (COO) effects. As authenticity fully mediates the relationship between PE and product image evaluations, this study suggests the congruent product-country match as a signal of authenticity, in addition to product image. Moreover, this finding extends literature on COO effects by discussing the importance of authenticity in the context of experience goods relative to search goods.
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Sally Rao Hill and Katherine Paphitis
Consumer racism (CR) is a highly relevant issue to societies such as Australia and one which has, up until now, been somewhat neglected by marketers. This paper aims to…
Abstract
Purpose
Consumer racism (CR) is a highly relevant issue to societies such as Australia and one which has, up until now, been somewhat neglected by marketers. This paper aims to investigate this relatively “new” construct and its impact on product evaluation and subsequent willingness to buy cross‐ethnic products amongst Australian consumers.
Design/methodology/approach
This paper uses a quasi‐experiment method. Data were collected from an intercept sample of 212 Australian consumers via personal interviews. Data were analysed with descriptive statistics, and hypotheses were tested using regression analysis and two‐way between groups ANOVA.
Findings
The results provide evidence that higher levels of CR translate into more negative evaluations of product quality which, in turn, decrease willingness to buy products perceived as originating from the ethnic minority. Further, regardless of the importance of product outcome, CR has a consistent negative effect on product evaluation and willingness to buy amongst Australian consumers.
Research limitations/implications
Future research could be expanded into other ethnic groups and other countries, and could include other moderators such as level of interaction. CR construct can also be examined in service contexts.
Originality/value
The major contributions of the study are the validation of the CR construct and the findings about the impact of it on consumers' willingness to buy cross‐ethnic products via product evaluations in the Australian context.
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Arnab Banerjee, Tanusree Dutta and Aditya Shankar Mishra
Handloom products often fail to infiltrate the global or mainland market, resulting in small localized markets, limited demand and profitability. Recent times have also witnessed…
Abstract
Purpose
Handloom products often fail to infiltrate the global or mainland market, resulting in small localized markets, limited demand and profitability. Recent times have also witnessed a decline in the weaving population of India. Assam, accounting for a third of all households engaged in the handloom industry in India, has been widely hit by unemployment, migration and demotivation among weavers due to lack of profitability in the sector. This research aims to study the case of Assam as an exemplar to identify the barriers and cognitive biases impacting the sales of such ethnic apparel and propose nudges as interventions to address such concerns.
Design/methodology/approach
A conjoint-based experimental study was used to understand and compare the cognitive biases of two study groups: an ethnic group from Assam and a non-ethnic group from various Tier I and Tier II cities of India. The groups were exposed to a variety of ethnic Assamese and ethnic non-Assamese products to understand their value perception using conjoint analysis.
Findings
Results indicate a potential lack of cognitive fluency when dealing with Assamese ethnic garments, triggering System II thinking among the non-ethnic (national buyer) group. The underlying cause may be the inability to attribute substitution of the given product for a more familiar product. The results suggest that exposure may lead to priming, which in turn can increase cognitive fluency.
Originality/value
Within the limits of the literature reviewed, designing a conjoint-based experiment and proposing the use of nudge to popularize certain ethnic garments are novel contributions of this study.
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Durriya Z. Khairullah, Frances Gaither Tucker and Clint B. Tankersley
This study compares perceptions regarding Indian versus American print advertisements of Asian‐Indian immigrants residing in the United States of America. It examines whether…
Abstract
This study compares perceptions regarding Indian versus American print advertisements of Asian‐Indian immigrants residing in the United States of America. It examines whether these perceptions varied with their degree of acculturation. Our results show that when Asian‐Indian immigrants are treated as a homogeneous group without considering their degree of acculturation, the preferences for Indian versus American advertisements are mixed. However, when examined from an acculturative perspective, we find that as acculturation increased, subjects preferred American advertisements more, and Indian advertisements less. The results imply that degree of acculturation should be considered as a segmentation variable when developing an advertising strategy for immigrant consumers.
Junji Miyamoto, Akira Shimizu, Junya Hayashi and Isaac Cheah
This commentary and conceptual paper is aimed at investigating marketing perceptions of the country-of-origin (COO) perspectives, and emphasis is placed on the “Cool Japan”…
Abstract
Purpose
This commentary and conceptual paper is aimed at investigating marketing perceptions of the country-of-origin (COO) perspectives, and emphasis is placed on the “Cool Japan” concept.
Design/methodology/approach
A review of research on COO and the concept of “Cool Japan” was conducted, including commentary of previous relevant theoretical frameworks.
Findings
The evidence has shown that the brand images of various COOs is dependent on their cultural exports. In the case of Japan, the “Cool Japan” initiative, which initiated the creation and dissemination of Japanese cultural contents such as anime, games and art, has led to tremendous and sustainable economic growth in Japan till date.
Research limitations/implications
As previous studies on COO are wide-ranging, they are not exhaustively presented in this paper. However, the importance of considering not only animosity, which has traditionally been taken into account, but also the coolness aspect is suggested.
Practical implications
This paper shows that “coolness” is an important concept when nations or regions consider their branding strategies and an integrated approach is needed.
Originality/value
This paper extends previous COO research and adds coolness to the traditional animosity. It also considers these in comparison across countries and goes as far as the need to propose a new scale. Conceptual findings from this paper would therefore provide future directions for advancing COO research Cool Japan.
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Yohan Bernard, Véronique Collange, Aurore Ingarao and Sarra Zarrouk-Karoui
The purpose of this paper is to better understand an increasingly widespread practice consisting, of a brand, in signaling the domestic origin of its products aimed at domestic…
Abstract
Purpose
The purpose of this paper is to better understand an increasingly widespread practice consisting, of a brand, in signaling the domestic origin of its products aimed at domestic consumers, that is, the “made in the domestic country” (MIDC) strategy. To this end, it is proposed to analyze the MIDC label as a cue interacting with the brand’s characteristics (brand equity and country of origin of the brand).
Design/methodology/approach
A between-subjects experiment is conducted among 293 French consumers on four different brands of pasta. The overall design is a 2 (with/without the MIDC label) × 2 (high/low brand equity) × 2 (domestic/foreign brand) mixed design.
Findings
The results show that intention to buy the product increases significantly with the presence of the MIDC label, but not so willing to pay. The positive effect on buying intention is greater when: the product has rather low brand equity, consumer ethnocentrism is high and/or consumers are strongly attached to their national identity.
Research limitations/implications
The present research extends the literature on country-of-origin effects by taking into account the role of the brand equity of the product. However, the study focused on only one low-involvement product category (pasta) and one country (France).
Practical implications
This study shows that adding an MIDC label to the product is empirically justified.
Originality/value
While moderate or high scores on “patriotic” variables reinforce the positive impact of the MIDC label, low scores reverse the trend, that is, cause rejection.
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Muhammad Faisal Shahzad, Muhammad Bilal, Jin Xiao and Tahir Yousaf
The purpose of this study is to find the influence of brand experience on brand equity with the mediation of hedonic emotions, utilitarian emotions and brand personality among the…
Abstract
Purpose
The purpose of this study is to find the influence of brand experience on brand equity with the mediation of hedonic emotions, utilitarian emotions and brand personality among the smartphone users in Pakistan.
Design/methodology/approach
The survey based on empirical method was used to administrate the questionnaire. The data were collected from a millennial generation in Sargodha city. Skewness, Kurtosis’s, correlation and regression techniques were used to analyze data.
Findings
The finding of this study shows that the hedonic emotions, utilitarian emotions and brand personality mediate the relation between brand experience and brand equity. The study will help brand managers and academia in understanding the hedonic and utilitarian emotional pattern, and the congruence between the personality and smartphone brand users and behavior pattern of young users.
Research limitations/implications
Research support the argument that promoting emotional aspects is significant for the sustainability of brand equity of the smart-phone brands. Segments other than young consumers would be more interesting to study.
Practical implications
This paper provides implications for smart phone marketers on smart phone consumption behavior. Marketing managers must link products attributes to the personality of the user and promote them that will emotionally attach users to the product.
Originality/value
This paper presents key findings on smart phone buying experience using utilitarian value approach followed by hedonic consumption approach and found to be significant predicators.
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Shaheen Mansori, Murali Sambasivan and Samsinar Md-Sidin
The purpose of this paper is to establish and test the role of religiosity, ethnicity, individual basic values, and consumer innovativeness in influencing consumer acceptance of…
Abstract
Purpose
The purpose of this paper is to establish and test the role of religiosity, ethnicity, individual basic values, and consumer innovativeness in influencing consumer acceptance of novel products. This paper specifically addresses: the driving force of religiosity and ethnicity and mediating roles of individual basic values and consumer innovativeness in influencing acceptance of novel products.
Design/methodology/approach
A questionnaire was constructed and distributed to 700 respondents in the urban area of Malaysia based on convenience sampling. The data collected data were analyzed using structural equation modeling.
Findings
Findings show that religiosity and ethnicity are the main drivers that influence the acceptance of new products. Specifically, religiosity and ethnicity have negative relationship with openness to change (stimulation, self-direction, and hedonism) and positive relationship with conservation value (traditions and conformity); conservation values have negative effects on consumer innovativeness and acceptance of new products; openness to change values show the positive relationship with innovativeness and acceptance of new products; openness to change and conservation value mediate the relationship between religiosity and consumer innovativeness; conservation value mediates the relationship between ethnicity and consumer innovativeness; and consumer innovativeness mediates the relationship between individual basic values and acceptance of novel products. The model has been able to explain 34 percent of the variance in acceptance of novel products.
Originality/value
Different from previous research that often focussed on demographic and observable (e.g. age, race, religion) antecedents of innovation acceptance, the current research emphasized on the influence of behavioral and psychological characteristics (e.g. religiosity, ethnicity, values and innovativeness) on the consumer acceptance of novel products.
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Cheng-Yue Yin, Nan Bi, Patrick Poon and Yang Sun
The purpose of this paper is to examine the interaction effect of endorser ethnicity (local Chinese vs Western) and portrayal (smart vs sexy) on Chinese women’s attitudes toward…
Abstract
Purpose
The purpose of this paper is to examine the interaction effect of endorser ethnicity (local Chinese vs Western) and portrayal (smart vs sexy) on Chinese women’s attitudes toward luxury advertisements and brands, as well as any moderating effect appearance self-esteem has on the above-mentioned interaction.
Design/methodology/approach
Two online experiments were conducted. Study 1 was a 2×2 factorial design (with 280 participants), while Study 2 was a 2×2 ×2 factorial design (with 320 participants). Data were analyzed using a multivariate analysis of variance (MANOVA) test and simple effect analysis.
Findings
Results demonstrated that Chinese female consumers are more likely to have a positive attitude toward advertisements for luxury goods and brands when a local Chinese (vs Western) endorser is used and portrayed as smart (vs sexy), particularly if consumers have low appearance self-esteem.
Research limitations/implications
The research focused only on female consumers and only one product type was used for the experiments. The use of controls for potential confounding effects was insufficient in this study design.
Practical implications
To maximize profits, marketers should choose the most appropriate combination of endorser ethnicity and portrayal in the Chinese luxury goods market. Accordingly, if adopting a localization strategy and using a Chinese female endorser, the endorser should be portrayed as smart rather than sexy. In contrast, if a luxury brand adopts an internationalization strategy and uses the same Western female endorser as in other countries, it is more effective to portray her as sexy rather than smart. Furthermore, advertisers should pay particular attention to Chinese female consumers who have low appearance self-esteem when advertising their product and/or brand.
Originality/value
Compared with past studies concerned with consumers’ perceptions of endorser image in advertisements through a focus on endorser ethnicity, this study linked endorser portrayal with his/her ethnicity and discussed the interaction effects between these two factors on consumers’ attitudes toward the advertisement and the brand portrayed in the advertisement. The findings herein contribute new insights to the body of work on luxury marketing and endorser advertising.
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