Search results

11 – 20 of over 310000
Article
Publication date: 29 August 2023

Åsne Stige, Efpraxia D. Zamani, Patrick Mikalef and Yuzhen Zhu

The aim of this article is to map the use of AI in the user experience (UX) design process. Disrupting the UX process by introducing novel digital tools such as artificial…

2485

Abstract

Purpose

The aim of this article is to map the use of AI in the user experience (UX) design process. Disrupting the UX process by introducing novel digital tools such as artificial intelligence (AI) has the potential to improve efficiency and accuracy, while creating more innovative and creative solutions. Thus, understanding how AI can be leveraged for UX has important research and practical implications.

Design/methodology/approach

This article builds on a systematic literature review approach and aims to understand how AI is used in UX design today, as well as uncover some prominent themes for future research. Through a process of selection and filtering, 46 research articles are analysed, with findings synthesized based on a user-centred design and development process.

Findings

The authors’ analysis shows how AI is leveraged in the UX design process at different key areas. Namely, these include understanding the context of use, uncovering user requirements, aiding solution design, and evaluating design, and for assisting development of solutions. The authors also highlight the ways in which AI is changing the UX design process through illustrative examples.

Originality/value

While there is increased interest in the use of AI in organizations, there is still limited work on how AI can be introduced into processes that depend heavily on human creativity and input. Thus, the authors show the ways in which AI can enhance such activities and assume tasks that have been typically performed by humans.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 3 February 2023

Ayman Ahmed Ezzat Othman and Rawan Medhat Hussein

This paper aims to develop an innovation management framework for achieving sustainability by managing risks associated with innovative solutions during the design process.

Abstract

Purpose

This paper aims to develop an innovation management framework for achieving sustainability by managing risks associated with innovative solutions during the design process.

Design/methodology/approach

To achieve the abovementioned aim, a research methodology was designed to achieve four objectives. Firstly, a literature review was conducted to investigate the concepts of sustainability, innovation, innovation management and innovation and the design process. Secondly, three case studies were selected and analysed to validate the identified risks of innovation and to investigate the role of innovation management towards managing risks of innovation during the design process. Thirdly, a survey questionnaire was carried out with a representative sample of architectural design firms (ADFs) in Egypt to examine their perception and application of innovation management as an approach to managing risks of innovative solutions during the design process. Finally, developing an innovation management framework to achieve sustainability through managing risks associated with innovative solutions during the design process.

Findings

The literature review revealed that innovation plays a significant role towards achieving sustainability objectives, but integrating innovative solutions during the design process is frequently associated with risks. During the course of this research, 30 risks of innovation were identified and classified into four categories of product, process, person and press. Case studies showed that ADFs that applied innovation management approaches were successful in managing the risks associated with innovative solutions, whereas others that failed to use such approaches failed to meet sustainability objectives. Results of the survey questionnaire revealed that ADFs not only recognised the importance of innovative solutions in developing sustainable projects but also showed a gap between theory and practice. “Project delivery” is the most important type of innovation for ADFs in Egypt, followed by “building technologies” and “organisational culture”. Moreover, there is a misalignment between ADFs’ perceptions and the strategies used to deliver successful innovations. The highest risks of innovation are “unanticipated cost of innovation”, “manufacturing technologies and development issues” and “failing to meet technical criteria”.

Research limitations/implications

Because of the conceptual nature of the developed framework, it has to be tested and validated to ensure its capability to achieve sustainability through managing the risks of innovative solutions during the design process which, in this research, adopted the Royal Institute of British Architects plan of work stages. Moreover, the lack of data availability directed this study to present and analyse only three case studies.

Practical implications

This research presents a practical solution to achieve sustainability through managing risks of innovation during the design process. It is a structured tool that can be used by ADFs in Egypt towards facilitating the shift in the direction of a more economically viable, environmentally friendly and socially acceptable built environment.

Originality/value

Although innovative design solutions are needed in developing sustainable buildings, a practical and systematic framework to manage associated risks during the design process is still lacking. In addition, current studies are business-oriented and need to be reinterpreted to fit with the architectural, engineering and construction disciplines. Thus, this research developed an innovation management framework to achieve sustainability through managing the risks associated with innovative solutions during the design process, which represents a synthesis that is novel and creative in thought and adds value to the knowledge in a manner that has not been previously explored.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 3 January 2023

Hicham Barrar and Rocio Ruiz-Benitez

Manufacturing firms (MFs) nowadays are struggling to design and maintain an integrated product-service offer. This paper aims to explore the role of the supply chain (SC) in the…

Abstract

Purpose

Manufacturing firms (MFs) nowadays are struggling to design and maintain an integrated product-service offer. This paper aims to explore the role of the supply chain (SC) in the design of the Product-Service System (PSS). In particular, the study focuses on the Design for Supply Chain (DfSC) approach in order to understand its role and contribution to the Design for Product Service Supportability (DfPSSu) approach in supporting PSS design.

Design/methodology/approach

Based on the multiple-case study approach, this paper used in-depth-interviews method to collect primary data from four multinational car manufacturers and two academic researchers.

Findings

The study reveals how a better design of the SC is required for the development of a service supportability approach that, in turn, facilitates the design of the PSS. Additionally, Internet of Things (IoT) technologies support MFs to analyse the ongoing development of the PSS business model. Finally, a better design of PSS is essential for strengthening the integration of Product and Service Offerings.

Practical implications

This study suggests that MFs can build dynamic SC capabilities to deal with fundamental changes that occurred when adopting servitization.

Originality/value

This paper is among the first attempts to study the design process of the PSS business model in a real business context taking into account different design strategies.

Article
Publication date: 15 August 2022

Avgousta Stanitsa, Stephen H. Hallett and Simon Jude

This study aims to raise awareness of the key challenges, opportunities and priorities for evidence-based strategies’ application to inform building and urban design decisions.

Abstract

Purpose

This study aims to raise awareness of the key challenges, opportunities and priorities for evidence-based strategies’ application to inform building and urban design decisions.

Design/methodology/approach

This study uses deductive qualitative content and manifest analysis, using semi-structured interviews undertaken with building and urban design professionals who represent a UK-based organisation.

Findings

The challenges associated with the practical implementation of frameworks, potential application areas and perceived areas of concern have been identified. These not only include the need to practically test their use, but also to identify the most appropriate forums for their use. Participant responses indicate the need to further develop engagement strategies for their practical implementation, clearly communicating the benefits and efficiencies to all stakeholders.

Research limitations/implications

Implications/ limitations of this study come with the fact that some of the respondents may possess inadequate professional experience in properly evaluating all the questions. Additionally, the information gathered is restricted to the UK geographical context, as well as coming from one organisation, because of data accessibility.

Practical implications

The findings of the study can be adopted by designers in the strategic definition level to overcome the key challenges associated with the use of evidence-based strategies, enhancing their decision-making processes.

Originality/value

As a theoretical contribution to knowledge, this study enhances the body of knowledge by identifying the challenges associated with the practical implementation of evidence-based strategies to inform building and urban design decisions. In practice, the findings aid urban planners, designers and academics in embedding and adopting strategies that enhance decision-making processes.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

Open Access
Article
Publication date: 28 February 2023

Anna Trubetskaya, Olivia McDermott and Anthony Ryan

This paper outlines how Design for Lean Six Sigma methods aided a medical device manufacturing company in developing a new strategic space management and approval process for its…

1944

Abstract

Purpose

This paper outlines how Design for Lean Six Sigma methods aided a medical device manufacturing company in developing a new strategic space management and approval process for its manufacturing site.

Design/methodology/approach

The project demonstrates the application of the Design for Lean Six Sigma and structured Define, Measure, Analyse, Design, and Verify methodology in designing and implementing a process that enables the case study manufacturing site to improve its space utilisation and free up space.

Findings

The project was validated in one manufacturing department, and the Design for Lean Six Sigma methodology resulted in creating 15% new space for that area, with opportunities identified to free up 44.7% of the total manufacturing floor space and realise over €2.2 million cost savings as well as start to manufacture new products launched.

Research limitations/implications

The manuscript highlights for the first time how the Design for Lean Six Sigma methodology can be utilised for space utilisation and can be leveraged by other manufacturers. The current study's limitations are that it is a single-site case study application. Future longitudinal case studies on Design for Lean Six Sigma application in more manufacturing space utilisation projects would be useful. This study has implications for identifying best practices for Design for Lean Six Sigma methodology application in the device industry, thus improving the state of the art for introducing new manufacturing lines.

Originality/value

This is the first published work to utilise Design for Lean Six Sigma methodology for space utilisation in a medical device company. This review will provide medical devices and other manufacturing organisations with recommendations on utilising Design for Lean Six Sigma and design for improved space utilisation to reduce costs.

Details

The TQM Journal, vol. 35 no. 9
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 19 July 2022

Aslı Uzunkaya and Nurbin Paker Kahvecioğlu

This study is based on a research approach proposal aiming to reveal tacit knowledge that shapes architectural design processes through subjective accumulations and tools. With…

Abstract

Purpose

This study is based on a research approach proposal aiming to reveal tacit knowledge that shapes architectural design processes through subjective accumulations and tools. With the premise that design embodies tacit and personal knowledge, it proposes an alternative way to decipher this subjective medium.

Design/methodology/approach

The proposed research approach, “(architectural) design research through reflection”, basically belongs to “research by design” method and narrowed in the focus of reflection. It enables to study how tacit knowledge functions within processes of architectural design without being its very subject. The proposal and the product of the approach, revealing diagram, are developed through the “architect's” tools and the involvement of the “researchers” in the process. It is also supported by a conceptual basis created from literature on reflection.

Findings

By means of the proposal, the reflective accumulation of the subjects, that is, the tacit knowledge, is investigated in relation to practice. The revealing diagram is presented as a tool through which relations can be interpreted within the framework of subjects. It is a tool by which the subjects, tools and processes of the architectural design product can be analysed.

Originality/value

The study contributes to architectural research by shifting the perspective on reflective knowledge that shapes design processes.

Details

Open House International, vol. 47 no. 4
Type: Research Article
ISSN: 0168-2601

Keywords

Article
Publication date: 14 July 2022

Ayman Ahmed Ezzat Othman and Ahmed Ramadan Kamal

The aim of this paper is to develop a framework to enhance building maintainability through facilitating early suppliers’ involvement (ESI) in the design process.

Abstract

Purpose

The aim of this paper is to develop a framework to enhance building maintainability through facilitating early suppliers’ involvement (ESI) in the design process.

Design/methodology/approach

A research methodology consisting of literature review, case studies and survey questionnaire was designed to achieve the above-mentioned aim. Firstly, literature review was used to examine the concepts of building maintenance, maintainability, the design process and ESI. Secondly, three case studies were presented and analysed to investigate the role of ESI towards enhancing building maintainability during the design process. Thirdly, a survey questionnaire was carried out with a representative sample of architectural design firms (ADFs) in Egypt to investigate their perception and application of ESI towards enhancing building maintainability during the design process. Finally, the research developed a framework to facilitate ESI in the design process in ADFs in Egypt.

Findings

Through literature review, the research highlighted the relationship between ESI and enhancing building maintainability and identified the roles, benefits, challenges and that encounter ESI in ADFs, factors for suppliers selection and levels of involvement. Results of the data analysis showed that “Difficulty of trusting external parties and sharing information with transparency” was ranked the highest challenge of ESI in ADFs in Egypt, followed by “Legal competitive advantage restrictions”. Moreover, “Better estimation for operation and maintenance costs” was ranked the highest contributions of ESI towards enhancing building maintainability, followed by “Reduce the number of operation and maintenance problems or reworks”. Finally, respondents stated that “Innovation, technical expertise, and competence” was ranked the highest supplier’s selection criteria, while “paying consultation fees for offering advice and recommendations to the design team” was ranked the highest form of supplier’s remuneration.

Research limitations/implications

The proposed framework contributes to the body of knowledge through proposing five functions that aimed to facilitate ESI in the design process, a research area that received scant attention in construction research. In addition, because of the conceptual nature of the framework, it has to be validated to ensure its capability to overcome the challenges of ESI as an approach for enhancing building maintainability during the design process.

Practical implications

This research presents a practical solution that bridges the gap between theory and practice through overcoming the challenges that obstruct suppliers from being involved in the design process as an approach for enhancing building maintainability.

Originality/value

This research discussed the relationship between ESI and enhancing building maintainability as well as the roles, benefits and challenges that encounter ESI in ADFs. In addition, the research investigated the levels of suppliers’ involvement, selection criteria and forms of payment. Moreover, it investigated the perception and application of ESI in ADFs in Egypt towards improving building maintainability. The research proposed a framework to facilitate the integration of suppliers in the early stages of the project life cycle. It represents a synthesis that is novel and creative in thought and adds value to the knowledge in a manner that has not previously occurred.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

Keywords

Article
Publication date: 2 May 2019

Mikkel Hjort, W. Mike Martin and Jens Troelsen

The purpose of this paper is to develop a design strategy that investigates the systematic use of interdisciplinary knowledge through a transparent decision-making process. The…

Abstract

Purpose

The purpose of this paper is to develop a design strategy that investigates the systematic use of interdisciplinary knowledge through a transparent decision-making process. The study identifies relevant design parameters that should be considered in the development of this design strategy.

Design/methodology/approach

The empirical data were collected through observations of the design process of two new sport facilities, meetings with sport, well-being and aging experts and through semi-structured interviews with end-users. The development of the proposed design strategy is based on a methodology with elements from “Knowledge to Action (KTA),” “Action research” and a “List of value concepts.” The rigid timetable guaranteed systematic progress, where both knowledge from the end-users and experts were incorporated throughout the decision-making process.

Findings

The two case studies documented results involving end-users and experts in a systematic way. In conclusion, it was apparent that the use of interdisciplinary collaboration informed the design outcome.

Practical implications

Based on the two cases, the following advice can be given to the architectural profession: architects should use the KTA model or similar in order to target the search for relevant interdisciplinary knowledge and ensure that relevant evidence is involved in the design process of upcoming projects regarding sport and recreation. Architects should make the design process transparent so that one can see which design decisions have been made through the design process. This must be done to ensure that there is greater coherence between vision and practice.

Originality/value

The study showed how architects could import knowledge, skills and values from other disciplines such as environmental psychology and active living research to improve the decision-making process of future sport and recreation projects. It was also clear that this design decision process could be made more transparent in the effort to allow the various stakeholders to take ownership of the resulting design outcomes.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. 13 no. 2
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 8 January 2018

Jaehyun Park and Arkalgud Ramaprasad

The purpose of this study is to explore an ontology of designer-user interaction with a knowledge management foundation. To address this research gap, the authors ask the…

Abstract

Purpose

The purpose of this study is to explore an ontology of designer-user interaction with a knowledge management foundation. To address this research gap, the authors ask the following research question: what types of knowledge on designer-user interactions are associated with design function and approach in creating effective design outcomes in a collaborative design process?

Design/methodology/approach

Based on ontology of a knowledge management foundation and 99 design projects, the authors conceptualized the ontology of designer-user interaction, which considers design role, function, approach and outcome as a knowledge of designer-user interaction in the design process.

Findings

Based on this analysis, the authors theorize an ontology of designer-user interactions with five dimensions: participant, role, function, design approach and design outcome. Also, this study presents a case study of how this ontology could be applied into the actual projects.

Originality/value

In this study, the authors explore an ontology of designer-user interaction with a knowledge management foundation, because previous interdisciplinary design studies have not formalized the types of designer-user interaction. To address this research gap, the authors ask the following research question: What types of knowledge on designer-user interactions are associated with design function and approach in creating effective design outcomes in a collaborative design process?

Details

Journal of Knowledge Management, vol. 22 no. 1
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 1 February 2006

S. Gary Teng, S. Michael Ho, Debra Shumar and Paul C. Liu

The aim of this research was to call attention to the implementation of failure mode and effects analysis (FMEA) in a collaborative environment, the issues occurred in the…

4857

Abstract

Purpose

The aim of this research was to call attention to the implementation of failure mode and effects analysis (FMEA) in a collaborative environment, the issues occurred in the implementation process, and a tool that can be used by all parties in a collaborative environment for FMEA process.

Design/methodology/approach

The discussion includes the procedure of an integrated FMEA approach, how to implement the procedure in a supply chain, and the common problems occurred in its implementation in automotive industry under a collaborative environment.

Findings

The research provided an example of inconsistency in the ranking of severity, occurrence, and detection to show that the inconsistency may delay FMEA implementation in a supply chain.

Originality/value

This study offered guidelines for manufacturing industry in correcting the problems in FMEA applications, so companies can adopt their FMEA process into a collaborative supply chain environment. This paper also demonstrated a Microsoft EXCEL‐based tool that can ease the FMEA process in a collaborative environment for determining sampling size, reliability and confidence level for tests in design verification and control plan as a part of integrated FMEA process.

Details

International Journal of Quality & Reliability Management, vol. 23 no. 2
Type: Research Article
ISSN: 0265-671X

Keywords

11 – 20 of over 310000