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Article
Publication date: 9 February 2015

Ademar Dutra, Vicente Mateo Ripoll-Feliu, Arturo Giner Fillol, Sandra Rolim Ensslin and Leonardo Ensslin

The purpose of this paper is to know what scientific literature presents about the theme evaluation of seaport performance, thus enabling the construction of knowledge in…

Abstract

Purpose

The purpose of this paper is to know what scientific literature presents about the theme evaluation of seaport performance, thus enabling the construction of knowledge in the researchers and the identification of gaps in the research that will lead to advances in the area from the identification of the characteristics of a portfolio of relevant international publications.

Design/methodology/approach

From the basic philosophical (constructivism), of the kind strategy (research-action) and the method used for the accomplishment of such strategy (structured process knowledge development process – constructivist (ProKnow-C)) the current research has a qualitative approach.

Findings

From the analysis of the bibliographic portfolio composed of 23 articles, the main results were: focus of the evaluation of seaport performance is on operational and tactical efficiency rather than on strategic and global performance; the majority of the studies does not relate to the reality experienced by seaport managers due to the limited interaction with these managers, evidencing a distance of the researchers from the object of their research; and performance evaluation was barely used/explored as a tool to support management, only for the sake of evaluation itself.

Research limitations/implications

The search occurred in the databases Web of Science, Scopus, Proquest, Ebsco, Sciece Direct and Wiley.

Originality/value

The identification of gaps that might promote advances in this field of knowledge, once the seaport segment is not exploring the potential that performance evaluation can offer and is already available in literature.

Details

International Journal of Productivity and Performance Management, vol. 64 no. 2
Type: Research Article
ISSN: 1741-0401

Keywords

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Article
Publication date: 12 March 2019

Andre Eduardo Staedele, Sandra Rolim Ensslin and Fernando Antônio Forcellini

The purpose of this paper is to focus on the analysis of the characteristics and gaps of a literature fragment from the international scientific publications on…

Abstract

Purpose

The purpose of this paper is to focus on the analysis of the characteristics and gaps of a literature fragment from the international scientific publications on performance evaluation in lean production, aiming to generate new knowledge and suggestions for future scientific research.

Design/methodology/approach

The authors have adopted “ProKnow-C” methodology, a qualitative research approach that is used for literature selection, identification, analysis and reflection on the established characteristics.

Findings

From a bibliographic portfolio of 67 research works, 91 per cent of the works have individual metrics and 84 per cent have sets of metrics. Evaluating the focus of the performance measurement system, 34 per cent of works measure performance, 43 per cent compare performance and only 18 per cent assist in strategic planning. Evaluating the phases of the PMS life cycle, 87 per cent attend to the design, and 66 per cent attend to the activities of data collection, allow diagnosis, evaluate performance and communicate results. However, only 3 per cent of the studies analysed the use of PMS after its implementation and no research evidenced the review of metrics and objectives based on strategic planning.

Research limitations/implications

The search formula to capture the bibliographic portfolio (BP) was limited to the following terms: performance measurement, performance evaluation, performance assess*, performance appraisal, management, indicator*, critical factors, best practices, lean production, lean manufacturing and lean system. The BP was determined based on the limitations set by the research authors: articles published in English and Portuguese languages, from 2000 to 2018, in the Engineering Village, Scopus, EBSCO, Web of Science, ProQuest and Science Direct databases, which were freely available on the internet. Lastly, conceptual knowledge was used to select the articles, so there is a chance that unintentional losses could happen.

Practical implications

As practical implications for practitioners, the authors have identified that a PMS from an organisation that aims to become “lean” needs to be defined and revised considering its strategy, adjusting its set of metrics and targets to the internal and external challenges. As practical implications for researchers, opportunities have been identified to develop longitudinal studies in PMS utilisation and review to understand how the measurement system must evolve over time through changes in the internal and external environments of organisations.

Originality/value

This research adds value because its results allow researchers and practitioners to visualise the boundaries of the knowledge from the BP, about performance management in lean production, and what their gaps are in relation to the reference model of performance evaluation. This research is original because it was not observed in the literature review, a research that used the ProKnow-C methodology for analysis of the alignment and gaps between lean production and performance evaluation.

Details

Journal of Manufacturing Technology Management, vol. 30 no. 5
Type: Research Article
ISSN: 1741-038X

Keywords

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Article
Publication date: 6 March 2017

Gustavo Dambiski Gomes de Carvalho, June Alisson Westarb Cruz, Hélio Gomes de Carvalho, Luiz Carlos Duclós and Rosângela de Fátima Stankowitz

Innovation has been widely studied in business and economics, but different innovation and innovativeness measures have been used by scholars. Within this context, this…

Abstract

Purpose

Innovation has been widely studied in business and economics, but different innovation and innovativeness measures have been used by scholars. Within this context, this research aims to identify the main innovation and innovativeness measures used by high-impact or recent papers within the past 10 years.

Design/methodology/approach

Regarding methodology, the bibliometric process Proknow-C was used, selecting 26 papers from a sample exceeding 2,000 articles in the Web of Science database.

Findings

Based on the literature review, these articles’ innovativeness measures were classified in terms of inputs, capabilities and outputs. In summary, the articles of the bibliometric portfolio used diverse innovativeness measures comprising inputs (R&D investments, R&D staff qualification, patents, etc.), capabilities and processes (culture, leadership, knowledge, strategy, etc). and outputs (number of innovations, percentage of revenues of innovative products, etc.). Furthermore, a new innovativeness classification was proposed with eight types of organizations considering the presence of inputs, capabilities and outputs.

Research limitations/implications

Although Proknow-C is an established bibliometric process, it naturally has some limitations to select a bibliometric portfolio of approximately 20 articles from a sample exceeding 2,000 articles. The major limitations involve the filters used, such as aligned titles, number of citations in Google Scholar, Pareto principle, aligned abstracts and full text availability.

Originality/value

This research contributes to theory, as it covers high-impact and recent papers concerning innovativeness, specifically by analysing the main measures used and by gathering recommended future research directions, beyond proposing an innovativeness classification. It also contributes to practice, as it gathers diverse innovation measures, which could be used by managers in their organizations.

Details

International Journal of Innovation Science, vol. 9 no. 1
Type: Research Article
ISSN: 1757-2223

Keywords

Content available
Article
Publication date: 20 May 2021

Ricardo Luz, Clarissa Carneiro Mussi, Ademar Dutra and Leonardo Correa Chaves

The study aims to analyze the previous literature on government initiatives to implement health information systems (HISs).

Abstract

Purpose

The study aims to analyze the previous literature on government initiatives to implement health information systems (HISs).

Design/methodology/approach

Proknow-C (Knowledge Development Process-Constructivist) was used in the selection of the literature and in the bibliometric and systematic analysis.

Findings

The research identified a portfolio composed of 33 articles aligned with the research theme and with scientific recognition, as well as periodicals, authors, papers and keywords that stood out the most. Amongst the government initiatives in the 24 identified countries, England has been the most studied nation, and there is a certain prominence of research arising from developed countries. Electronic health records (EHRs) have been the most explored technology. Efficiency and safety of health care delivery, integration of information and among health organizations, cost reduction and economicity are the most expected benefits from government programs. The difficulties found are related to the broader context in which the system is inserted, to the management of the program, to technology itself and to individuals. The most emphasized difficulties identified in most countries were previous context marked by a lack of standardization/interoperability, acceptance of providers and users and project financing. The findings of the present article provide a theoretical framework for future studies, in addition to yielding a replicable process for future use.

Originality/value

This research may be considered original as it analyzes – through a constructivism-structured process (Proknow-C) – the phenomenon under investigation by gathering bibliometric and systematic review data concomitantly. The countries and technologies reported emerge from the process itself.

Details

Revista de Gestão, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1809-2276

Keywords

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Article
Publication date: 3 February 2017

Leonardo Ensslin, Sandra Rolim Ensslin, Ademar Dutra, Nei Antônio Nunes and Cassiano Reis

The purpose of this paper is to collect data and select a bibliographic portfolio (BP) of the literature on the performance evaluation of business process management (BPM…

Abstract

Purpose

The purpose of this paper is to collect data and select a bibliographic portfolio (BP) of the literature on the performance evaluation of business process management (BPM) governance, in order to highlight studies aligned with business process governance, and with scientific recognition and its bibliometric parameters.

Design/methodology/approach

The research method is qualitative and the process of identification, selection, and analysis of the articles in the BP took place through evaluation and interpretation by the authors of this research. Regarding data collection, this research used primary data in the selection of the BP, and secondary data when the authors analyzed the articles.

Findings

The paper selects a set of 19 articles with scientific recognition and aligned with the research topic, which refers to the performance evaluation of BPM governance. This set is called the BP, and highlights and contains the most often present journals, articles, authors, and keywords found in the search performed by the authors.

Originality/value

This research uses thorough procedures for the selection process that differ from traditional procedures: the selection process is structured in a way that allows checking of each research stage; the research topic is fragmented into many areas of study and the search is carried out simultaneously in all these areas; and the researchers interact with the search process and as they expand their learning they adjust the search direction.

Details

Business Process Management Journal, vol. 23 no. 1
Type: Research Article
ISSN: 1463-7154

Keywords

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Article
Publication date: 14 September 2015

Sandra Rolim Ensslin, Leonardo Ensslin, Lucas dos Santos Matos, Ademar Dutra and Vicente Mateo Ripoll-Feliu

The purpose of this paper is to propose a method to choose a set of scientific articles about performance measurement in public utilities regulation. The method is…

Abstract

Purpose

The purpose of this paper is to propose a method to choose a set of scientific articles about performance measurement in public utilities regulation. The method is designed to identify references with high academic relevance in databases accessed via the internet, and, through these articles, to perform a mapping of these publications and conduct a systemic analysis.

Design/methodology/approach

The study is characterized as exploratory and descriptive with a qualitative and quantitative approach. Incorporates an inductive logic, and draws on primary and secondary data sources. The research involves the application of a technical procedure for selection and study of selected articles. To this end, the process selected was the Knowledge Development Process – Constructivist (ProKnow-C).

Findings

The result was a set of 16 renowned scientific articles and, for these papers, the main periodicals, papers, authors and keywords of the topic stood out. The content analysis allowed the identification of highlights and opportunities for future research.

Originality/value

The originality of the paper lies in presenting a structured process for identifying relevant academic articles relating to the research context and, for these articles, find prominences and opportunities for a research theme without similar papers.

Details

International Journal of Productivity and Performance Management, vol. 64 no. 7
Type: Research Article
ISSN: 1741-0401

Keywords

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Article
Publication date: 22 June 2012

Fabricia Silva da Rosa, Sandra Rolim Ensslin, Leonardo Ensslin and Rogério Joao Lunkes

The aim of this paper is to present a framework to create a better understanding of the context and to aid the environmental disclosure management process. The paper seeks…

Abstract

Purpose

The aim of this paper is to present a framework to create a better understanding of the context and to aid the environmental disclosure management process. The paper seeks to present a case study illustrating the proposed methodology for assessing environmental disclosure management.

Design/methodology/approach

The ProKnow‐C process is used to identify the opportunities in the literature and the MCDA‐C methodology is used in order to build up the environmental disclosure management (MED) model.

Findings

First the ProKnow‐C process was used to identify opportunities in the literature about environmental disclosure and later the MCDA‐C methodology was used to discover the opportunities and to show a process for generating actions to promote improvement in environmental disclosure.

Practical implications

The case study allowed the manager to develop an understanding of environmental disclosure, showing that organizational performance is the key factor according to managers' perception. This knowledge allowed the manager to identify what the company needs to improve in its environmental disclosure regarding the following aspects: targets for using water, energy program, management of effluent and waste, biodiversity, adaptation to emergency plans, training and environmental awareness, expanding the coverage of the certification process and increasing operational performance in specific indicators relating to the electricity sector (pruning control, fire and oil spill).

Originality/value

The structured process of the MCDA‐C methodology enabled a model to be built that showed graphically and numerically the systemic diagnosis of environment disclosure, allowing the manager to know the consequences of a decision a priori and to suggest a set of improvement actions.

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Article
Publication date: 3 March 2021

Sandra Rolim Ensslin, Larissa Marx Welter and Daiana Rafaela Pedersini

This study analysed international publications related to the performance evaluation (PE) theme to compare the public and private sectors with a focus on the metrics and a…

Abstract

Purpose

This study analysed international publications related to the performance evaluation (PE) theme to compare the public and private sectors with a focus on the metrics and a reflection on the consideration of each sector's characteristics.

Design/methodology/approach

In total, two bibliographic portfolios (BPs) were selected with the aid of the Knowledge Development Process-Constructivist (ProKnow-C) instrument, and the literature was systematically and critically reviewed to construct a theme literature map; the metrics analysed the performance evaluation systems (PESs) used in the studies and identified each sector's characteristics and PES behaviour based on these characteristics.

Findings

The two sectors stand out because of the low incidence of articles with cardinal scales, which enable the measurement and identification of the consequences of performance that are below or above the target. The behaviour of the sector characteristics was unusual, especially regarding the user and the organisational structure; it was found that the presence or absence of critical factors, such as communication, may prove to be a differential of success or failure. An absence of the organisation's particularities when designing and using a PES was noted.

Originality/value

The contributions relate to (1) identification of the public and private sector characteristics based on the selected literature, which helps in understanding the critical success and failure factors of an organisation's PES, especially with regard to metrics adequacy for each context; and (2) verification of the paths taken by the literature in both sectors.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

Keywords

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Article
Publication date: 2 April 2021

Arthur Larocca, Milton Borsato, Pablo Kubo and Carla Estorilio

Although organizations have more data than ever at their disposal, actually deriving meaningful insights and actions from them is easier said than done. In this concern…

Abstract

Purpose

Although organizations have more data than ever at their disposal, actually deriving meaningful insights and actions from them is easier said than done. In this concern, the main objective of this study is to identify trends and research opportunities regarding data management within new product development (NPD) and collaborative engineering.

Design/methodology/approach

Bibliometric and systemic analyses have been carried out using the methodological procedure ProKnow-C, which provides a structured framework for the literature review. A bibliographic portfolio (BP) was consolidated with 33 papers that represent the state of art in the subject.

Findings

Most recent researches within the BP indicate new trends and paradigm shifts in this area of research, tackling subjects such as the internet of things, cloud computing, big data analytics and digital twin. Research gaps include the lack of data automation and the absence of a common architecture for systems integration. However, from a general perspective of the BP, the management of experimental data is suggested as a research opportunity for future works. Although many studies have tackled data and collaboration based on computer-aided technologies environments, no study examined the management of the measured data collected during the verification and validation stages of a product.

Originality/value

This work provides a fresh and relevant source of authors, journals and studies for researchers and practitioners interested in the domain of data management applied to NPD and collaborative engineering.

Details

VINE Journal of Information and Knowledge Management Systems, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2059-5891

Keywords

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Article
Publication date: 16 July 2018

Caroline Rodrigues Vaz, Paulo Mauricio Selig and Claudia Viviane Viegas

The purpose of this paper is to propose a model to evaluate the degree of intellectual capital (IC) maturity into organizations.

Abstract

Purpose

The purpose of this paper is to propose a model to evaluate the degree of intellectual capital (IC) maturity into organizations.

Design/methodology/approach

This is a qualitative, applied research designed as an exploratory and descriptive investigation. It employs a case study to apply the intellectual capital maturity model, which is developed from the literature review. The Proknow-C method of systematic literature review is the procedure adopted for the literature review in Scopus, Science Direct and Web of Science databases. In total, 21 IC constructs were derived from such review and assessed by 18 reviewers (judges).

Findings

In the scientific literature, IC is mainly viewed as a resource or set of resources an organization for the creation of competitive advantage and value. Using the information gathered about different views on IC, this study proposes a construction of the theoretical model, based on the models of the capability maturity model–Software Engineering Institute and Asian Productivity Organization–Knowledge Management, the management model and the application protocol.

Practical implications

This research offers view on the nature of the concept of IC showing (IC) as a business asset through maturity scale. The analysis of the concept of IC is focused at organizational and dimensional levels.

Originality/value

This study contributes to the further development of the concept of IC regarding its measurement in organizations through the maturity scale.

Details

Journal of Intellectual Capital, vol. 20 no. 2
Type: Research Article
ISSN: 1469-1930

Keywords

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