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The purpose of the project was to develop a framework document and input tool for use in local government to enable quantity surveyors and others with enough knowledge to produce a life cycle costing analysis with the minimum of effort. The general perception in the surveying profession of the complex formulae associated with whole life costing (WLC) has led to it being described by local government as “a nebulous concept that falls on deaf ears”. This paper seeks to describe research to develop a user‐friendly approach using a generic software input tool accompanied by a framework document designed specially to assist in WLC analyses. An explanation of the mathematical formulae used is also given.

The research project was commissioned by the Society of Construction Quantity Surveyors (SCQS) in mid‐2004 and to date has involved the development of a framework document and WLC input tool which has been tested by local government. The project is in the final stages of completion and training on WLC and use of the developed input tool has commenced.

The feedback from use of the developed tool by local government quantity surveyors has been positive and the benefits of using such a tool are evident amongst the surveying profession.

The researchers have had to overcome a number of challenges to ensure the effective running of the tool to the satisfaction of the prospective users – quantity surveyors in local government.

A framework document and software tool have been specifically developed for use by quantity surveyors in UK local government.

These troubled economic times call for fresh approaches to asset management. Executives have to pay more attention to cash flows, dividend policies, returns, investment selection, and asset monitoring.

Reports on a survey relating to the ongoing search for understanding of impediments to the more comprehensive and more rapid adoption, by Australian manufacturing industry, of modern quality management practices. Of the 338 valid responses to the survey analysed, it appears that possibly only 10 per cent or less of the companies surveyed are “true” modern quality management practitioners. When extrapolated to manufacturing industry as a whole it is likely that the proportion of companies so qualified is much less than 10 per cent. Concludes that: Australian experience supports international evidence that those companies which implement modern quality management practices, in a comprehensive manner, achieve higher financial performance; the extent to which manufacturing companies in Australia have comprehensively implemented modern quality management practices is extremely limited (an estimated 2.5 per cent of 44.300 manufacturing companies would qualify in this respect); while no major impediments to the more extensive adoption of quality management practices have been identified through this survey, there are nevertheless likely to be some important barriers to progress. These probably include: the limited perceptions Australian manufacturing companies have of the processes required to achieve world best practices: the belief that they have effective quality management practices in place; the mistaken view that accreditation under Australian Standards for Quality Systems guarantees continuous improvement.

Numerous information system evaluation methodologies have been proposed in the literature. However, most of them suffer from a number of inherited disabilities originating in the nature of their fundamental principles as well as the nature of information systems evaluation. Uses evidence from the evaluation literature and two case studies to address the multiple dimensions for evaluation practices. We focus on the context, content and process of information systems evaluation as a source of organisational change. We found a noticeable gap between the recent theoretical work on IS evaluation and the practices within the case study organisations. This was not due to any lack of knowledge but was attributed to contextual variables such as the organisational culture and the power of important stakeholder groups.

The corporate manager could easily be forgiven for assuming that capital budgeting is primarily concerned with the selection of an appropriate evaluation technique. Most texts on the subject are devoted almost entirely to such topics as comparisons of evaluation techniques, determining hurdle rates of return and incorporating risk into the equations. Only a few writers have suggested that this emphasis is misplaced. This article places evaluation within the whole capital investment process from the conception of an investment opportunity to its completion. It also considers the total investment programme and how it relates to organisational planning and control systems.

Practical and useful guidance is given to those undertaking management research; and advice is given on how to manage the practicalities of the research project. Particular emphasis is placed on applied and action research culminating in implementation of findings within an organisational setting. A description of the aims of management research is followed by advice on the selection of a research subject and the importance of the planning stage. Details of the processes involved in gathering the relevant information; its careful analysis; and the presentation of the findings in a readable, structured and coherent form are presented. Finally, suggestions on how to implement the research findings within an organisation are offered, as well as advice on the publication of results.

The aim of this chapter is to highlight the role of organizational reflectiveness as a possible enabler for innovation. In order to support the process of innovation, we need to understand organizational learning on a more detailed level, including reflection as an elemental sub-process in experiential, transformational, and action learning.

We present a tool and preliminary empirical findings for measuring an organization’s level of reflectiveness. We also provide some preliminary empirical results regarding whether reflectivity results in the generation of new innovations relating to work practices and processes.

The chapter fills two research gaps, and in doing so contributes to measuring and controlling organizational learning and innovation activities. First, we complement the existing conceptualization of reflective practice by utilizing the management control system (MCS) (Malmi & Brown, 2008) in the analysis of reflectiveness on the organization level. Finally, in the conclusion, we present reflective practice as a potential concept and practical tool for enhancing the interactive use of MCS. The interactive use of MCS has been recognized for its potential in boosting learning, creativity, and innovations in certain contexts (Davila, Foster, & Oyon, 2009), but so far the definitions for interactive use remain descriptive and varied among management accounting theorists.

The approach in this study is predominantly conceptual, with empirical and exploratory findings derived from measuring the level of reflectiveness in three organizations. The study enhances the understanding of management control based on the theoretical notion of multilevel reflection on a practice-based level. Empirically, reflective practices are often studied as a learning phenomenon on the individual and collective levels. However, such an approach generally does not incorporate managerial pragmatism regarding the causes of institutionalized learning or the means of managerial control for enabling reflection and, in consequence, innovations.

Responses to environmental uncertainty have included designating marketing units to interface with the environment to enable manufacturing units to operate in conditions approximating certainty. If buffering is effective, the impact of environmental uncertainty should be lower and conditions may be more suitable for a greater reliance on budgetary control in manufacturing than in marketing departments. The objectives of this study are to first, assess if there is a difference in the level of environmental uncertainty between these functions. Second, to evaluate if the relation between reliance on budgetary control and unit performance is influenced by departmental function. Third, since function and environmental uncertainty are unlikely to be perfectly correlated, if environmental uncertainty influences that relation. The results suggest that there is no difference in the level of environmental uncertainty or reliance on budgetary control between manufacturing and marketing departments. Furthermore, the findings suggest that reliance on budgetary control is no more effective in enhancing performance in either unit category. On relaxing the presumption that function proxied for environmental uncertainty, it was found that reliance on budgetary control is more effective in enhancing performance in conditions of low rather than high environmental uncertainty.

The purpose of this paper is to assess the management of public-sector projects in Portugal paying particular attention to the extent to which total quality management (TQM) principles are being utilized in such projects.

Based on an extensive review of the literature, nine propositions are advanced about the interrelationships among seven factors that were identified, in a previous study, as having some influence on the management process in the planning and implementation of public-sector projects in Portugal. Structural equation modeling was used to investigate these propositions using data obtained from 211 respondents to a survey of project managers from municipalities across Portugal.

The results of the structural equation model indicate that the TQM components working in tandem with project-management-specific variables provide a systematic means of managing the planning and implementation stages of projects, with technical items being critical in the planning stage and softer management items becoming important in the implementation stage.

Readers should be careful not to generalize the findings in a global context or for private sector projects. However, researchers are encouraged to extend this study by including other planning and implementation variables with a view to discerning what particular characteristics of a project make it more amenable to TQM solutions.

The findings are presented to show how the key components of TQM, customer focus, employee involvement and continuous involvement, can be applied during the planning and implementation stages of projects.

The sample size of 211 is representative of the underlying population of project managers in municipalities across Portugal and is comparatively large in relation to other empirical project management studies from Portugal, lending credence to the generalizability of these finding to public-sector projects in Portugal.

The purpose of this paper is to investigate the current capital budgeting practices in Bangladeshi listed companies and provide a normative framework (guidelines) for practitioners.

Data were collected with a structured questionnaire survey taking from the chief financial officers (CFOs) of companies listed in the Dhaka Stock Exchange in Bangladesh. Garnered data were then analyzed using descriptive and inferential statistical techniques.

The results found that net present value was the most prevalent capital budgeting method, followed closely by internal rate of return and payback period. Similarly, the weighted average cost of capital was found to be the widely used method for calculating cost of capital. Further, results also revealed that CFOs adjust their risk factor using discount rate.

The findings of this study might help the firms, policymakers and practitioners to take a wise decision while evaluating investment projects. Additionally, this study’s findings enrich the existing body of knowledge in the field of capital budgeting practices by providing more reliable and comprehensive analysis taking samples from a developing economy.