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Article
Publication date: 21 July 2023

Yudha Dwi Nugraha, Suliyanto  , Rezi Muhamad Taufik Permana, Azib   and Deno Hadiarti

The purpose of this study is to investigate the impulsive purchase of Generation Z of Muslim women on TikTok Shop. The primary attention in this stimulation investigation drives…

2102

Abstract

Purpose

The purpose of this study is to investigate the impulsive purchase of Generation Z of Muslim women on TikTok Shop. The primary attention in this stimulation investigation drives the impulsive buying between the Generation Z of Muslim women customers in Indonesia. This study provides valuable concept to help a company or cosmetic brand grow the marketing strategy for stimulating impulsive behaviour of Generation Z customers on TikTok Shop.

Design/methodology/approach

An online survey of 256 Muslim women consumers of the Generation Z was used to collect the data. Covariance-based structural equation modelling was applied to assess the five hypotheses.

Findings

The results of this study indicate that micro-celebrities post authenticity has a positive and significant relationship with utilitarian browsing. However, micro-celebrities post authenticity did not have a positive and significant relationship with hedonic browsing. This study also concludes that utilitarian browsing was found to have a positive and significant relationship with hedonic browsing. Finally, hedonic browsing was found to have a positive and significant effect on reminiscence impulse purchase intention and designed impulse purchase intention.

Research limitations/implications

The primary limitation is the research sample that only consists of Indonesian TikTok Shop customers. Next, the researchers could examine the research model in several countries to expand its generalisation. The second one, this research does not consider the origin country of a cosmetic product. The future study must investigate the local and foreign cosmetics to see the preference and the differences in the impulsive purchase, especially for Z women generation customer. Third, this study quantifies the intention to buy impulsively so that the following research must investigate the ownership of the cosmetics product that has been bought before. Finally, the research only involves a quantitative research method. The future study must investigate with another approach, such as a qualitative method or mixed-method, in the impulsive purchase intention context.

Practical implications

A cosmetic company or marketer could maximise the authenticity, relevancy and attractive information that is posted by micro media social celebrities or media social influencers. Cosmetic companies or marketers must provide comprehensive information to satisfy customers’ browsing actions. Finally, besides the information related to the limited cosmetics product stock, discount and promotion as the effective strategy to stimulate the impulsive buying, the cosmetics marketing can use gamification, increasing the picture quality and equipping product descriptions, and making educational content.

Social implications

The existence of TikTok Shop is increasing the number of cosmetics products and competitors because of product’s excessive availability in the market. In the social benefit context, the Generation Z Muslim women can purchase and use various cosmetics product available on TikTok Shop, but customers must be on guard by knowing the cosmetics material to prevent the healthiness. In addition, the existence of TikTok Shop and the impulsive purchases by the Generation Z Muslim women are also increasing the retailer or local cosmetics producer income.

Originality/value

This study is a contribution to consumer behaviour literature by raising the Stimulus–Organism–Response framework used in determining the factors influencing browsing and impulsive consumption of cosmetic products on TikTok Shop.

Book part
Publication date: 15 October 2018

Therèsa M. Winge

In May 2016, Aleks Eror’s op-ed article ‘Dear fashion industry: Stop making up bogus subcultures’ on the HighSnobiety website accuses the fashion industry of creating…

Abstract

In May 2016, Aleks Eror’s op-ed article ‘Dear fashion industry: Stop making up bogus subcultures’ on the HighSnobiety website accuses the fashion industry of creating ‘quasi-subcultures’, such as Normcore, Seapunk and Health Goth to promote specific fashion trends via the Internet. Eror argues that these fashion subcultures do not exist in resistance to mainstream culture (as he understands subcultures), but instead offer the specific fashions and their designers cache for being associated with a counterculture and connecting with alternative trends. Setting aside Eror’s narrow understanding of subcultures, he raises questions of authenticity and the current state of virtual fashion subcultures.

Still, there is evidence of these subcultures online and growing in substantial numbers regardless of their inception. Furthermore, persons identifying themselves with these groups practice alternativity, which delineates their scenes, artefacts, and practices from those of mainstream Western society. I pursue questions of authenticity regarding these recent fashion subcultures who appear to emerge in close proximity to the launch of specific fashions. The author explores the ways in which these fashion subcultural experiences differ from known subcultures. The author investigates notions of constructed resistance and perceived alternativity and marginalization, as well as how that positionality manifests into a fashion subculture identity.

Details

Subcultures, Bodies and Spaces: Essays on Alternativity and Marginalization
Type: Book
ISBN: 978-1-78756-512-8

Keywords

Open Access
Article
Publication date: 10 November 2023

Sue-Ting Chang and Jia-Jhou Wu

The study aims to propose an instrument for measuring product-centeredness (i.e. the extent to which comment content is related to a product) using word embedding techniques as…

2299

Abstract

Purpose

The study aims to propose an instrument for measuring product-centeredness (i.e. the extent to which comment content is related to a product) using word embedding techniques as well as explore its determinants.

Design/methodology/approach

The study collected branded posts from 205 Instagram influencers and empirically examined how four factors (i.e. authenticity, vividness, coolness and influencer–product congruence) influence the content of the comments on branded posts.

Findings

Post authenticity and congruence are shown to have positive effects on product-centeredness. The interaction between coolness and authenticity is also significant. The number of comments or likes on branded posts is not correlated with product-centeredness.

Originality/value

In social media influencer marketing, volume-based metrics such as the numbers of likes and comments have been researched and applied extensively. However, content-based metrics are urgently needed, as fans may ignore brands and focus on influencers. The proposed instrument for assessing comment content enables marketers to construct content-based metrics. Additionally, the authors' findings enhance the understanding of social media users' engagement behaviors.

Details

Industrial Management & Data Systems, vol. 124 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

Book part
Publication date: 21 November 2022

Daniel Jurg, Dieuwertje Luitse, Saskia Pouwels, Marc Tuters and Ivan Kisjes

The authors examine authenticity in relation to Alternative Political Commentators (APCs) on YouTube and Twitch. Drawing on Owens (2019) provocative claim that contemporary…

Abstract

The authors examine authenticity in relation to Alternative Political Commentators (APCs) on YouTube and Twitch. Drawing on Owens (2019) provocative claim that contemporary (online) culture may be ‘post-authentic’, the authors use the term post-authentic engagement to explore in/out-group dynamics between influencers and their audiences. This view is evidenced through an examination of the usage of emojis and emotes by audiences to engage in the fast-paced chats that accompanied the livestream coverage of two APCs, HasanAbi and The Young Turks, during the 2020 US Presidential Election.

Details

Cultures of Authenticity
Type: Book
ISBN: 978-1-80117-937-9

Keywords

Content available
Book part
Publication date: 15 October 2018

Abstract

Details

Subcultures, Bodies and Spaces: Essays on Alternativity and Marginalization
Type: Book
ISBN: 978-1-78756-512-8

Book part
Publication date: 21 November 2022

Marie Heřmanová

The author addresses the world of Instagram influencers but offers a very different perspective by focusing on the gendering of claims to authenticity on social media. The author…

Abstract

The author addresses the world of Instagram influencers but offers a very different perspective by focusing on the gendering of claims to authenticity on social media. The author observes how high-profile male and female Czech influencers are required to navigate an authenticity bind (Duffy & Hund, 2019) through two key strategies: the opinion-leader strategy and the community-building strategy. Men rely predominantly on the opinion-leader strategy while women position themselves as community builders. By focusing on the communicative strategies of the influencers, the author offers an analysis of authenticity as performative process, rather than a static concept, that gets negotiated in everyday interactions between influencers and their followers.

Details

Cultures of Authenticity
Type: Book
ISBN: 978-1-80117-937-9

Keywords

Abstract

Details

Social Media Influencing in The City of Likes
Type: Book
ISBN: 978-1-80262-756-5

Content available
Book part
Publication date: 21 November 2022

Abstract

Details

Cultures of Authenticity
Type: Book
ISBN: 978-1-80117-937-9

Book part
Publication date: 21 November 2022

Crystal Abidin

In her introductory chapter, the author has two main objectives. First to offer an overview of changing approaches towards researching authenticity in digital spaces, which have…

Abstract

In her introductory chapter, the author has two main objectives. First to offer an overview of changing approaches towards researching authenticity in digital spaces, which have, alternatively, emphasised issues of congruence, authorship, verification and vulnerability. Second, to provide an intensely personal reflection on the concept that ultimately asks us, as researchers, to question what we do when we try to perceive and interrogate the notion of ‘authenticity’.

Details

Cultures of Authenticity
Type: Book
ISBN: 978-1-80117-937-9

Keywords

Book part
Publication date: 21 November 2022

Johnathan Djabarouti

This chapter is interested in exploring whether philosophical understandings of authenticity are applicable to Western conceptualisation of heritage, from physical sites…

Abstract

This chapter is interested in exploring whether philosophical understandings of authenticity are applicable to Western conceptualisation of heritage, from physical sites (tangible) to social practices (intangible). In viewing heritage as a dynamic process, the author argues that the concept of genius loci (or spirit of place) is the most logical theoretical framework to accommodate these shifting understandings of authenticity and heritage. Moreover, by moving beyond anthropomorphised and material-centred themes and focussing instead on participation, locus and action, building conservation can explore the dynamics between materials and meanings in order to work towards a more performative interpretation of historic building authenticity

Details

Cultures of Authenticity
Type: Book
ISBN: 978-1-80117-937-9

Keywords

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