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This study investigated the viability of using a Pan‐European approach for professional service offerings in Europe by first establishing measurement equivalence and then exploring the influence of culture on service quality and customer satisfaction. Utilizing scenarios involving a dental office visit, respondents from Portugal, France, and Germany participated in a 2X2 factorial experiment in which the researchers manipulated both expectations (low/high) and service performance (low/high). Respondents from France and Portugal expressed similar levels of customer satisfaction and perceived service quality, which were significantly different from those of the German respondents except when both expectations and performance were low.

When researching the role of microentrepreneurship in equitable and sustainable development, the question of how tourism microentrepreneurs forge relationships between place, community, and resources is significant. Two case studies from CREATOUR, a project investigating creative tourism, a novel type of cultural tourism that includes active participation in creative activities and connection to place, examines how these relationships are developed and implemented. Findings indicate that creative tourism microentrepreneurial activities in two small cities are being shaped by, and shaping, place in multifaceted ways. Creative tourism activities stimulate new perspectives on place, are designed synergistically with the “seasonal” fluctuations of the type of visitors, are embedded in personal networks of collaborators, and actively encourage alternative patterns of tourism consumption.

The purpose of this paper is to present findings from a multinational survey on copyright literacy of specialists from libraries and other cultural institutions.

This paper is based on a multinational survey of copyright literacy competencies of Library and Information Science (LIS) professionals and those who work in the cultural heritage sector (archives and museums), conducted in 13 countries, namely Bulgaria (BG), Croatia (CR), Finland (FI), France (FR), Hungary (HU), Lithuania (LT), Mexico (MX), Norway (NO), Portugal (PT), Romania (RO), Turkey (TR), UK and USA in the period July 2013-March 2015. An online survey instrument was developed in order to collect data from professionals regarding their familiarity with, knowledge and awareness of, and opinions on copyright-related issues.

Findings of this study highlight gaps in existing knowledge of copyright, and information about the level of copyright literacy of LIS and cultural sector professionals. Also attitudes toward copyright learning content in academic education and continuing professional development training programs are investigated.

This study aimed to address a gap in the literature by encompassing specialists from the cultural institutions in an international comparative context. The paper offers guidance for further understanding of copyright in a wider framework of digital and information literacy; and for the implementation of copyright policy, and the establishment of copyright advisor positions in cultural institutions. The recommendations support a revision of academic and continuing education programs learning curriculum and methods.

We examine what changes, if any, firms are making to their capital structure around the time they cross-list because both of these affect a firm’s corporate governance. Cross-listing requires firms to follow SEC rules and regulations, which helps improve the firm governance. A firm’s capital structure, specifically the use of debt, is an effective way to mitigate the conflict between managers and shareholders by reducing the cash available to managers. We examine whether these governance mechanisms are complimentary or being used as substitutes by cross-listing firms.

We compare the capital structures of Level II and Level III cross-listing firms from both civil law and common law countries in the three years before and the three years after cross-listing.

We show firms are significantly reducing their debt to equity ratio after the cross-listing. This reduction is shown for both Level II and Level III firms; however, it is primarily seen in civil law countries.

The corporate governance improvement firms recognize by cross-listing is partially offset by the reduced use of debt after the cross-listing. These governance characteristics may be especially relevant for shareholders in Level III cross-listings because those firms are actually raising addition cash.

Policy-makers in OECD countries appear to be increasingly concerned about growing migration pressure from developing countries. At the same, at least within Europe, they typically complain about the low level of internal labor mobility. In this chapter, we try to cast some light on the issues of both internal and external labor mobility. We investigate the link between development and migration and argue, on both theoretical and empirical grounds, that it is likely be nonlinear. More precisely, we find that, in a relatively poor sending country, an increase in income will have a positive impact on the propensity to migrate, even if we control for the income differential with the receiving country, because the financial constraint of the poorest become less binding. Conversely, if the home country is relatively better off, an increase in income may be associated with a fall in the propensity to migrate even for an unchanged income differential. Econometric estimation for Southern Europe over the period 1962–1988 provides substantial support to this approach. We estimate first the level of income for which the financial constraint is no more binding, around $950, and then the level of income for which the propensity to migrate declines, which is around $4,300 in 1985 prices. We therefore predict a steady decline in the propensity to migrate from Southern European countries. Similarly, our results highlight the possibility that the pressure to migrate from Northern African countries and other developing countries may increase with further growth.

Innovation and sustainability are key in today’s competitive world. It is no longer possible to conceive an organization that has not incorporated these two elements for it to become successful. The longitudinal bibliometric study seeks to examine the topography of innovation and sustainability to determine whether there is already a terminological integration that could be defined as innovation capability in a sustainable way. The objective of this work is to identify the growth trajectories of the literature, the countries considered as knowledge nodes, the most influential authors, the classification of journals, clusters and collaborative networks measured by co-citation, the analysis by keywords, countries and knowledge areas.

The study is developed under the bibliometric approach, and the period 1990–2018 was considered. The steps taken were as follows: 16 keywords of each term were identified and selected in 3 methodological layers by a panel of experts; an algorithm was designed and applied to identify these selected keywords in the titles, abstracts and keywords using terms in the Web of Science (WoS) of Clarivate Analytics to contrast them; and a review in specialized journals was carried out in the first quartile (Q1) of the WoS until 2018.

The most relevant finding of the study lies in the sustained growth of the convergence of the terms innovation and sustainability. In addition, the longitudinal review of the two concepts also shows that innovation is directly linked to sustainability, suggesting that the convergence of concepts and practices becomes part of the strategy of companies seeking to be competitive and sustainable.

At the management level, this research seeks to present a definition of innovability based on the convergence of the concepts of innovation and sustainability. This new concept can be applied as a management strategy for companies seeking to be competitive and sustainable. Theoretical and practical evidences that reinforce this construct are presented. At the academic level, the manuscript shows a longitudinal review on innovation and sustainability, a relevant scientific mapping and, finally, a new theoretical and practical concept is proposed that seeks to create strategies for competitiveness in a sustainable way. At the level of society, the study contributes to the sustainable development goals.

The results show that a field of studies on innovation is emerging that has a high potential to position itself as a new space for research. The concept of “innovability” is proposed.

The purpose of this paper is to explore the impact of national culture on leverage speed of adjustment (SOA) across countries.

We use a partial adjustment model to estimate the impact of national culture (assessed using Hofstede's six cultural dimensions) on leverage SOA.

We find that culture does significantly affect the degree to which firms deviate from target debt level and the speed of adjustment (SOA) of leverage. High power distance, individualism and masculinity are associated with a slower SOA, while high long-term orientation, uncertainty avoidance and indulgence result in a faster SOA. Additionally, cultural characteristics affect leverage SOA differently when firms are underlevered versus overlevered and when firms have small versus large deviations from the target level of debt. We suggest that these effects can be explained by agency motives.

The results of the study are based on available information for firms from 53 countries.

This study is, to the best of our knowledge, the first to examine the impact of national cultural traits on leverage SOA in international settings.