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Article
Publication date: 6 May 2021

Aubrey Chaputula

Proliferation of digital devices amongst patrons implies that libraries are faced with the challenge of providing conducive study spaces to patrons. This study, therefore, aims to…

Abstract

Purpose

Proliferation of digital devices amongst patrons implies that libraries are faced with the challenge of providing conducive study spaces to patrons. This study, therefore, aims to establish the effect of digital devices on noise levels in the Mzuzu University Library and measures that have been taken to curb it.

Design/methodology/approach

The study was anchored by the technology advancement model. The mixed methodological design was used and involved use of qualitative and quantitative techniques. Questionnaires were used to collect data from a sample of 110 students, whilst an interview was conducted with one librarian responsible for managing service. SPSS was used to analyse quantitative data, whilst qualitative data was presented by following order of the themes.

Findings

The findings revealed that students owned a number of digital devices that included smartphones, laptops and augmented reality/virtual reality headsets which they deployed for a variety of uses. The findings further indicated that use of digital devices in the library has resulted in an upsurge in noise levels. Measures taken by students and library staff to tackle the problem have had limited success.

Practical implications

The prevalence of mobile digital devices has resulted in high levels of noise in academic libraries. However, this has not diminished users’ desire for a quiet study place. This paper, therefore, offers some insights of how libraries can combat the problem of noise to ensure that libraries remain attract to all groups of users.

Social implications

Besides transforming the way people do business and interact with others, digital devices have also negatively impacted people and society in the form of increased road traffic accidents due to misuse. Promoting responsible use of digital devices in the library may have spill-over effects, in that library patrons may become more disciplined in their usage of the digital devices elsewhere, thereby help eradicate the ills that have come about due to their wanton use.

Originality/value

Some studies that have been done have pointed to a high prevalence rate of digital devices at Mzuzu University. However, none of them has investigated the impact the existing digital devices have had on noise levels in the library. This study is one of the first studies to be done on the topic not only at Mzuzu University but also academic libraries in Malawi. It is further hoped that action taken based on the recommendations made would lead to reduced noise levels in the library that will lead to creation of a conducive place for study.

Details

Digital Library Perspectives, vol. 37 no. 4
Type: Research Article
ISSN: 2059-5816

Keywords

Article
Publication date: 1 March 2006

Dennis Nicholson

To report on initial work carried out on a Metadata Options Appraisal undertaken for the Loch Lomond and Trossachs National Park in the context of plans to create and manage…

Abstract

Purpose

To report on initial work carried out on a Metadata Options Appraisal undertaken for the Loch Lomond and Trossachs National Park in the context of plans to create and manage complex digital objects called Interpretive Journeys, PDA‐based multimedia guides to Park tours. Design/methodology/approach – After some initial work, a phased approach was adopted. In Phase I (reported here), metadata schema for managing structurally complex digital objects were researched to provide a range of appropriate options. Their characteristics were then matched against the Park's general requirements as determined through discussions with staff and an examination of relevant documentation. Findings – It was determined that the METS metadata schema met Park requirements for managing Interpretive Journeys at a general level and could be used both, to inform the development of the planned Digital Asset Management System (an early priority), and to act as the main basis of a framework for determining a detailed metadata solution for the Park. Research limitations/implications – Further work is required in Phase II to determine the detailed metadata requirement for the Park. Practical implications – A useful guide to dealing with a range of management and metadata issues associated with managing complex digital objects, and to managing projects where guidance on metadata requirements is needed before the objects to be described are available. Originality/value – This paper offers an introduction to the management and metadata issues raised by Interpretive Journeys and digital composites of similar complexity, and an indication of how METS addresses these at a general level.

Details

Journal of Documentation, vol. 62 no. 2
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 18 October 2018

Faten Hamad, Suleiman Farajat and Amani Hamarsha

Mobile technologies (MT) have been attracting the attention of academic library stakeholders for some time, as it is considered a strong communication channel that can offer…

1002

Abstract

Purpose

Mobile technologies (MT) have been attracting the attention of academic library stakeholders for some time, as it is considered a strong communication channel that can offer advanced library services. Furthermore, MT can offer a number of flexible options for library users. Accordingly, the overarching aim of this research is to investigate the potentials of implementing MT within academic libraries in public universities in Jordan from library staff viewpoint. Exploring library staff expectation of MT to enhance library services is another aim. It is also important to investigate the effects of external factors such age, job title, educational level and experience on library staff perception of MT use and role in academic libraries in Jordan.

Design/methodology/approach

Using a case study design, a questionnaire was developed and disseminated to all library staff (n = 174) within ten public universities. Some 121 responses were received.

Findings

The study indicates that there is a high level of awareness of the advantages of using MT in academic libraries in Jordan. However, the research also reveals that, although library staff are aware of the role and value of MT within the academic library environment, MT has not yet been fully exploited in these environments in Jordan for various reasons. These include incompatible information technology infrastructure and a lack of training. As a result, these libraries need to invest more in MT and enhance the use of technologies among their users to raise their performance and the quality of services that they offer. Such enhancements could lead to more meaningful interactions with users and a better overall user experience.

Research limitations/implications

This study investigated awareness levels among library staff of MT to provide library services. Users perspectives regarding receiving library services on mobile devices have not been explored. MT should be assessed from user perspective to understand how MT might enhance academic library services. Library staff could also be interviewed to explore these issues in closer detail. Library and Information Science departments might also upgrade their curricula and include MT application development in library courses.

Originality/value

This study fills a gap in MT research in the context of library services, as it is the first such attempt to conduct research into this topic in the Middle East in general, and in Jordan specifically.

Details

Global Knowledge, Memory and Communication, vol. 67 no. 6/7
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 20 December 2007

Yang Xiang and Wanlei Zhou

The purpose of this paper is to introduce a wireless web‐based ordering system called iMenu in the restaurant industry.

1094

Abstract

Purpose

The purpose of this paper is to introduce a wireless web‐based ordering system called iMenu in the restaurant industry.

Design/methodology/approach

By using wireless devices such as personal digital assistants and WebPads, this system realizes the paradigm of pervasive computing at tableside. Detailed system requirements, design, implementation and evaluation of iMenu are presented.

Findings

The evaluation of iMenu shows it explicitly increases productivity of restaurant staff. It also has other desirable features such as integration, interoperation and scalability. Compared to traditional restaurant ordering process, by using this system customers get faster and better services, restaurant staff cooperate more efficiently with less working mistakes, and enterprise owners thus receive more business profits.

Originality/value

While many researchers have explored using wireless web‐based information systems in different industries, this paper presents a system that employs wireless multi‐tiered web‐based architecture to build pervasive computing systems. Instead of discussing theoretical issues on pervasive computing, we focus on practical issues of developing a real system, such as choosing of web‐based architecture, design of input methods in small screens, and response time in wireless web‐based systems.

Details

International Journal of Pervasive Computing and Communications, vol. 3 no. 1
Type: Research Article
ISSN: 1742-7371

Keywords

Article
Publication date: 15 August 2008

Jim Hahn

This paper aims to present a review of selected mobile learning literature and programmatic approaches for librarians interested in developing mobile digital library services in…

4736

Abstract

Purpose

This paper aims to present a review of selected mobile learning literature and programmatic approaches for librarians interested in developing mobile digital library services in order to equip readers with a framework for understanding and appreciating mobile digital librarianship.

Design/methodology/approach

A literature review is culled from distance learning, medical informatics and medical librarianship, internet social studies, and human computer interaction research. Much of the research reviewed focuses on recently released reports as well as library services utilizing mobile technology.

Findings

The study finds that mobile learning has seen increased service development, but has not yet evolved to be a robust field in librarianship.

Research limitations/implications

The field of mobile digital technology advances very quickly. This research represents the state of mobile learning in mid‐2008.

Practical implications

Library and information professionals will gain a sound conceptual grasp of the social science of mobile technology; the science of mobile technology, and current applications for mobile technology.

Originality/value

This paper addresses issues about the feasibility and future development for library services utilizing mobile technology, provides directions for future individual study and institutional research and development.

Details

Reference Services Review, vol. 36 no. 3
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 10 April 2009

Hsien Tang Lin, Chia Feng Lin and Shyan Ming Yuan

The purpose of this article is to present a guiding system with enhanced functionality based upon radio frequency identification (RFID) technology to promote a user friendly…

1841

Abstract

Purpose

The purpose of this article is to present a guiding system with enhanced functionality based upon radio frequency identification (RFID) technology to promote a user friendly experience.

Design/methodology/approach

Based on a user survey, the paper provides a guiding system using RFID with blog platform for further interaction. An example of this technology was built into a gallery at a college in Taiwan.

Findings

This guiding system is defined as pull type because users actively pull the relevant information using RFID readers. With such functionalities, users have the opportunity to acquire information, using a mobile device, about a specific object in a context‐aware manner. In addition, users can share ideas and comments related to the object on blogs with others who had visited or will visit the object or site. The user survey results showed that visitors seldom met the artists at an exhibition of their works, but desired to discuss and shares comments with them and other visitors. The proposed system addressees this need with a blog, and the user satisfaction survey confirmed that the proposed system met the requirements.

Originality/value

The paper provides a guiding system to enhancing user experience by RFID and blog. The system also builds a channel between the creators of the artworks and others.

Details

The Electronic Library, vol. 27 no. 2
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 29 June 2021

Claire Seungeun Lee

The aims of this paper are to explore the rise of cyberhate on the Zoom video conferencing platform at the outset of the coronavirus disease 2019 (COVID-19) pandemic and to…

Abstract

Purpose

The aims of this paper are to explore the rise of cyberhate on the Zoom video conferencing platform at the outset of the coronavirus disease 2019 (COVID-19) pandemic and to examine victimized cases of Zoombombing where it was used as a cyberhate tool. The COVID-19 pandemic has not only impacted our lives and modes of working and studying, but also created new environments for cybercriminals to engage in cybercrime, cyberhate and hacking by exploiting tools such as Zoom. This new phenomenon called “Zoombombing” was first reported in mid-March 2020, when the social distancing and stay-at-home policies in the United States were nationally introduced.

Design/methodology/approach

This research conducted a news media content analysis on cases of Zoombombing. To conduct this analysis empirically, a dataset with all of the reported Zoombombing cases from March to April 2020 was created. Google Trends, news media and tweets were used to analyze Zoombombing as a form of cyberhate, particularly digital racism.

Findings

The results reveal prevalent Zoom-mediated racism toward Asian Americans, African Americans and Jewish Americans. This study understands Zoombombing from a sociopolitical/cultural perspective through news reporting of victimized cases and explores various ways that Zoombombing shapes, mediates, transforms and escalates racism.

Originality/value

This study is one of the very first studies to analyze Zoombombing in a way that builds upon an emerging body of literature on cyberhate. This paper considers Zoom as a space where curious young people, cybercriminals, extremists and hackers impose their ideologies and beliefs upon newly established online learning and working environments and engage in a struggle for identity recognition in the midst of increasingly accessible vulnerable software and cyberspace.

Details

Online Information Review, vol. 46 no. 1
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 17 April 2009

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

2846

Abstract

Purpose

Reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

The iconic BlackBerry has become so addictive to many of its users that it's earned the nickname “crackberry”. It's not the only such mini‐miracle on the market, of course, but it does punch well above its weight in the “brand icon” stakes against such competition as Nokia, Apple and Palm.

Practical implications

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

Details

Strategic Direction, vol. 25 no. 5
Type: Research Article
ISSN: 0258-0543

Keywords

Content available
Article
Publication date: 1 August 2000

Walt Crawford

167

Abstract

Details

Library Hi Tech News, vol. 17 no. 8
Type: Research Article
ISSN: 0741-9058

Article
Publication date: 28 June 2013

Mark‐Shane E. Scale

The purpose of this paper is primarily to report on a 2011 online discussion on tablets and their adoption in libraries, as observed by the researcher in blog postings and…

860

Abstract

Purpose

The purpose of this paper is primarily to report on a 2011 online discussion on tablets and their adoption in libraries, as observed by the researcher in blog postings and micro‐blog postings.

Design/methodology/approach

The researcher examined blogs and tweets about the diffusion of tablets in academic libraries to find out why early adopters or academic librarians adopted tablets and implemented them into library services.

Findings

Results reveal that academic librarians and libraries adopt and integrate tablets into library services because they can offer wireless access to the library's e‐collection and e‐resources in ways better than e‐readers or smartphones and because librarians have some level of familiarity with using tablets for their own work purposes before they considered extending such purposes to users.

Practical implications

Academic libraries are investing in devices to facilitate users' access to growing e‐resources. Tablet devices are one such option. However, many tablets are expensive, equalling or totalling more than the costs of laptops. The decision to adopt and implement them into library services needs to be informed by the experiences of others, in order to determine if it is a worthwhile purchase.

Originality/value

This paper departs from the general pattern of library literature on the subject of tablet adoption, by breaking with the tradition of being only informed by practice and emerging trial and error, to a more reflective approach to those experiences informed by Rogers' theory of the diffusions of innovations.

1 – 10 of 994