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Implementations of inter-organizational networks are common, following a growing diversity of cooperative modes between the independent companies associated in these networks.

Their scientific analysis has recently intensified, attention to network structures obviously including the study of the way their performance can be measured. Although academic research has mostly dealt with the performance of the network’s members, the concern of this article is rather with the performance of the global network.

Among the numerous forms of existing inter-organizational networks, maritime port communities are complex organizations which have to deal with operational synchronization, strategic cohesiveness and global performance measurement problems.

This article therefore mainly describes a port performance measurement system (PPMS): built in a predominantly empirical research context, the performance model and the associated measurement indicators illustrate the kind of network-level dedicated, performance control systems, on which port communities need to rely when designing their global strategy.

The purpose of this paper is to examine performance change in the Irish state-owned port sector over the 2000-2016 period using a case study approach.

For analysis, qualitative sources are used to construct an explanatory account for the quantitative measures of productivity, profitability and traffic shift-share change across the major ports within the system.

The results show that overall change in performance largely follows that of the macro-economic performance of the region, characterised by pre-recession growth, decline during the recession and post-recession recovery. Across the ports, however, there was a notable divergence in performance post-recession. Identified factors affecting performance change across the period include demand-side structural change, labour rationalisation and degree of private sector participation.

This study addresses a gap in the formal evaluation of port performance in Ireland. The study further demonstrates the potential of in-depth case study analysis for uncovering insights into the drivers of performance across a number of dimensions, thus allowing for the contextualisation of results. The study of a small number of cases enables the use of rich qualitative sources to create strong narratives, which combined with quantitative measures of performance, can lead to new insights.

The purpose of this paper is to report a comparative investigation of port performance between Western Europe and Eastern Asia and develop a strategy to improve their port performance accordingly.

A comprehensive literature review is conducted in order to identify factors for port performance evaluation. A large‐scale questionnaire survey is employed in two port regions for comparative analysis.

Descriptive techniques and t‐tests indicate that port performances in the case port regions are different from each other in some factors and that they share some common features in certain other factors. The findings reveal that the most critical differences between the case ports are government support, proximity, speed of cargo handling, safety and port technical infrastructure in descending order. The Western European ports need to improve on government support, reduce port charges, diversify port ownership and improve port connectivity, while the Eastern Asian ports need to improve customs services, expand hinterlands, enhance logistics demand, encourage intermodalism and set up “dry ports”.

This study was restricted to two port regions in China and the UK and data used in this research were mainly generated from questionnaire surveys, responses to which are, to some extent, subjective.

Ports must provide services that meet and exceed customers' expectations to be competitive. This research yields practical insights for port managers to improve port performance as quantifying factors allows them to prioritize and compare the factor performance. The results of the empirical study can also assist port stakeholders to formulate their operational strategy for port performance improvement.

The paper contributes to knowledge by addressing a gap in empirical research concerning performance comparison between Western European and Eastern Asian ports.

The purpose of this paper is to measure a port's green performance. The literature is reviewed and a survey is carried out to identify major green port performance indicators and to evaluate three major ports' overall green performance in Asia. Indicators located in the critical quadrants with a high degree of importance and low degree of performance are identified and resources are suggested that can be employed to improve the ports' overall sustainability performance effectively.

Port performance indicators are reviewed to select the green‐related ones by a session of brain storming with academicians from China, Hong Kong, and Taiwan in the shipping discipline. Selected indicators are used to design an analytic hierarchy process (AHP) questionnaire. The weight and degree of performance of each of the 17 green indicators among three major container ports are calculated by the data obtained from the AHP round survey respondents.

Avoiding pollutants during cargo handling and port maintenance, noise control, and sewage treatment were perceived to be the three critical indicators by respondents in two of the three ports investigated. Among the three investigated ports, Shanghai port had the highest number of critical indicators to be improved. Air pollutants avoidance, encouraging the use of low‐sulphur fuel, and using electrically powered equipment were three of the five critical indicators found in Shanghai port, but not in the other two investigated ports in this study.

The theoretical implications of this research are the development of a conceptual framework to measure the degree of importance of a set of green port performance indicators, and to provide a decision support system to help port authorities to evaluate their performance regarding the 17 green port performance indicators compared with that of other ports.

The purpose of this paper is to design a model of the port performance metrics for improving the quality in ports by integration of six sigma and system dynamics (SD) approach.

The port performance is measured by the sigma value (SV), the process capability indices (PCIs), and the cost of poor quality (COPQ) as the performance metrics. A port is a complex system that requires SD as an appropriate tool to simulate the model dynamically. The performance metrics focus on measuring the port performance in the entire flow of material in the cargo handling process.

With this model, the changing of the SV, the PCIs, and the COPQ can be identified and analyzed the results to improve the performance in ports. These metrics are utilized to eliminate “waste” in the cargo handling process at ports. This waste consists of lost and damaged cargo, equipment and transporter breakdown, and equipment and transporter delay time. The port performance metrics model can assess the causal relationships in ports as a complex system.

Studies on integration between the six sigma model and SD in ports are few and relatively limited. The port’s performance can be measured directly using the SV, the PCIs, and the COPQ in the simulation. The port performance metrics model will give the decision makers to make some scenarios to contribute for the optimization of performance in ports.

The importance of container transportation has increased due to the globalization of the world economy. The purpose of this research is at proposing a framework to enhance the container terminals performance through evaluating efficiency and competitiveness.

The researchers used data envelopment analysis to assess the efficiency and fuzzy analytic hierarchy process to measure competitiveness of container terminals. The proposed framework captures key performance indicators to evaluate the container terminals' performance and identify areas that need improvement. It was applied to the Egyptian container terminals from the period of 2015–2019 as an empirical study.

Findings highlights the highest utilization of resources of Alexandria port while more attention should be given to the level of service provided. On the other hand, El-Sokhna should focus on more utilization of the available resources. The performance evaluation showed that the rest of Egyptian terminal ports should improve both competitiveness and efficiency at different levels based on their performance ranking.

The developed framework can be used as an evaluation tool to evaluate the performance of container terminals in other countries, and can be utilized as a performance benchmark tool to compare the performance of container terminals of competing ports.

The developed framework can help policymakers to assess efficiency and competitiveness based on both quantitative data and experts' judgement in order to help in formulating government logistics strategy.

The research provides a comprehensive framework to measure and evaluate competitiveness and efficiency of container terminals based on both quantitative data and experts' judgement.

Port performance and port choice have been treated as separate streams of research. This hampers the efforts of ports to anticipate on and respond to possible future changes in port choice by shippers, freight forwarders and carriers. The purpose of this paper is to develop and demonstrate a port performance measurement methodology, extended from the perspective of port choice, which includes hinterland performance and a weighting of attributes from a port choice perspective.

A review of literature is used to extend the scope of port performance indicators. Multi-criteria decision analysis is used to operationalize the context of port choice, presenting a weighted approach using the Best-Worst Method (BWM). An empirical model is built based on an extensive port stakeholder survey.

Transport costs and times along the transport chain are the dominant factors for port competitiveness. Satisfaction, reputation and flexibility criteria are the other important decision criteria. The results also show how the availability of different modal alternatives impact on the position of a port. A ranking of routes for hinterland regions is done.

The paper focuses on two extensions of port performance measurement. So far, not all factors that determine port choice have been included in port performance studies. Here, first, factors related to hinterland services are included. Second, a weighting of port performance measures is proposed. The importance of factors is assessed using BWM. The approach is demonstrated empirically for a case of the European contestable hinterland regions, which so far have lacked quantitative analysis.

Going beyond the usual approach of measuring port performance – focusing on the efficiency of port operations – this paper aims to look into shipping lines and other port users’ perceptions on port performance.

The paper develops a framework measuring the perceptions of port users (i.e. shipping companies, shippers, etc.) on port performance. A typology of elements that shape port users’ perceptions has been developed with an eye on capturing the peculiarities of different port markets. Based on this typology, a tool to assess users’ perspectives, and subsequently evaluate, any given port has been developed. The tool provides port authorities the flexibility they need for customized approaches. The developed evaluation mechanism has been tested on a group of European seaports, and the results are presented by this study.

The framework and its pilot application unveil the key parameters that port users take into consideration when evaluating the effectiveness component of port performance. Moreover, the importance and evaluation ratings of specific performance parameters allow for a GAP analysis of the collected data.

The paper advances scholarly and practical discussion on how of port users’ perceptions can be a valuable tool for port performance measurement.

The proposed tool can be a valuable add-on for port authorities to evaluate their performance from the port users’ point of view and take the necessary actions to improve it. Also, the tool can be used for the evaluation of a new process, infrastructure. The evaluation of port users’ perception of port performance can and must be part of a European ports observatory, as it is a set of indicators that clearly reflects the satisfaction of port users by engaging their view on port performance issues, instead of relying almost exclusively on port-generated data.

The paper develops a framework for measuring port user’s perception on port performance, which is flexible and can be applied in any port.

Ports handle a significant portion of international cargo, so the performance of ports plays a major role in the economic development of a country. This paper aims to study how port performance depends on various interdependent factors and how it requires a holistic approach, which accounts for all the necessary criteria that contribute to the overall efficiency and performance.

An integrated fuzzy DEMATEL-TOPSIS approach with an objective to evaluate the operational capability and financial performance of the ports is proposed. A case study is presented with an analysis of the major South Indian ports to assess port operational performance and evaluate various financial ratios to assess financial performance.

Through a review of the literature and based on the inputs from experts, six criteria affecting the operational performance and six financial criteria were identified. The debt coverage ratios turned out to be the most important, while the liquidity ratios were the least important. The six operational criteria have almost similar importance. The final results indicate a consistent overall performance by the Ennore Port, except during one financial year.

The proposed solution approach helps to identify and concentrate on the criteria that affect port performance. It will also help to evaluate and understand the dynamics involved in the performance of ports.

This work highlights the key measurable operational and financial criteria that affect the efficiency of ports. The integrated fuzzy DEMATEL-TOPSIS approach provides a better way to evaluate and benchmark port performance.

Ports are a significant link in a global supply chain and an economic entity that contributes to the country's economy. India has around 200 ports along its coastline of about 8,000 Km, yet none of them perform at par with many Asian ports. In the Indian port system, cargo throughput and the turnaround time (TAT) of ships calling at ports constitute the most significant performance measures. These performance metrics do not integrate sustainability measures such as emission levels and energy consumed. The draft is a constraint in many ports and ships visit with less than full shipload cargo. The TAT for such vessels may be lower, but the emission per ton of cargo carried is higher compared to a ship with full shipload cargo. Many ports have old or poorly maintained equipment. This state of equipment increases pollution and consumption of energy. In this paper, an attempt has been made to address the issue of undesirable and right outputs simultaneously in an Indian port system. This paper proposes a framework to ensure zero defects in Indian port operations and a port-sustainability-index to measure sustainable services in Indian ports.

The authors used data envelopment analysis (DEA) to show that all private terminals did not perform efficiently and contradicted the notion of Indian policymakers that privatization will lead to an increase in performance levels. A literature review was carried out to identify the dimensions and factors that affect ports' performance. A case study of a major port in India and expert group discussion was done to ascertain the views of stakeholders on deficiencies in the system. The authors complemented this approach with sentiment analysis of opinions expressed by stakeholders over a while, using SentiStrength analysis software (Thelwell, 2010, 2012). The authors used the combined findings to develop the port-sustainability-index (PSI), identify the research question, and develop an ontology of the port system. The authors use the concepts of ontology-design-pattern (ODP) and logistics-service-map (Glöckner et al., 2014; Glöckner and Ludwig, 2016, 2017), opinion mining (Pang and Lee, 2008) and competency questions (Glöckner and Ludwig, 2017) to develop a port system map followed by the identification of critical elements; and the flows (physical and information flow) that gets disrupted due to defects in the system. The ontology led to the identification of competencies and capabilities a port needs to possess. Based on these identification process competency questions were drawn, and the authors identified the plausible defects that port may encounter. The authors suggested the sustainability metrics for monitoring port performance and policy changes based on the competency questions, defects, and mitigation plans.

The authors introduced four KPIs, namely, port-sustainability-index (PSI), load factor (l_x and l_y), draft ratio (d_r), and turnaround-time ratio (TATR). The authors suggested significant policy changes for Indian ports. These included –(1) Introduction of virtual arrival (VA) policy, reducing randomness in the system by pre-scheduling arrivals and activities. (2) Redefining economic life of equipment and machinery in terms of expenditure, income and desired levels of output. (3) Pricing port charges based on stakeholders’ ability and willingness to pay. The port needs to declare its productivity levels and frame their charges accordingly. (4) The ports need to frame an output-oriented privatization policy where it specifies the growth of the port. (5) Framing vessel pricing policy where a vessel may pay tax for the use of non-clean fuel or a get discount for bringing higher parcel load. (6) Levy lower port charges for the shipper for transporting cargo by rail and barges. (7) Introduce a differential pricing system where port levies lower charges for export cargo compared to import load.

The research work can be extended to develop a simulation model to carry out policy experimentations concerning the improvement of performance and carry out sustainable operations. Alternatively, researchers may develop a multi-criteria optimization model to determine the best course of action, keeping the objective function as minimization of PSI value.

This paper provides the means to the Indian ports to remain competitive, lower emission levels and energy consumption, and optimize emission per ton of cargo handled in the port.

Society significantly benefits from this study as it recommends ways to minimize pollution that has a significant impact on human lives. Besides, the measures suggested in the paper will lower the cost of exports and imports, enhancing the real income of consumers.

The area of sustainable port operations has previously been under-researched in the Indian context. Authors contribute to the sustainable port operation literature by suggesting a port-sustainability-index, a framework to assess the defects in port operation and development of a port-ontology for further research in the area of a port system.