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Different operational models of joint libraries of universities and polytechnics are examined in this chapter. These joint academic libraries were founded in Finland during the 2000s. Although universities and polytechnics have different objectives, educational programs, and educational degrees, they are nevertheless expected to cooperate. Library services have become a well-functioning model of cooperation in four provincial centers. Joint libraries serve their parent organizations, but are also open to the public and in this way they support the availability of scientific and vocational information in their regional areas. The emphases of this case study are the administrative solutions and matters concerning personnel. In addition to this, electronic resources are dealt with. Since the electronic licenses are institution specific, they complicate the joint library services. Because the operational environments of the libraries differ, the models will not be placed in any order of supremacy. Regardless of the challenges that the joint libraries face, they still show how relatively small educational organizations can develop the library services within their own community through cooperation.

Ways of sharing information as part of the development and implementation of new evaluation methods were studied in a project involving thirteen public libraries, one polytechnic library, and one university library. The purpose of the project was to initiate collaboration in evaluation and to develop qualitative evaluation tools that would be easy to use. Communities of practice, comprising of representatives of the different libraries, had a focal role in the development work, in which sharing of information was elemental. Qualitative tools consisted of portfolios and various forms for collecting information. In addition, informal consortium benchmarking was applied to evaluate different library tasks. Although small units have rarely been studied with regard to the sharing of knowledge or information or benchmarking, they should be. Moreover, small units may even be able to contribute to development. The study is based on information gathered from participants using interviews and questionnaires as well as project documentation, the contents of which have been analyzed qualitatively.

The purpose of this chapter is to report on research that examined the perceptions of selected heads of Nigerian libraries about how gossip can assist in the management of libraries of all types. A survey was used to collect data from 40 heads of libraries in the south-west region of Nigeria. The questionnaire contained questions that related to the issues being investigated. The 30 responses (75%) received were processed, analyzed, and the results are presented herein. The study revealed that gossip has indeed helped library management in Nigeria. The heads of libraries reported that they derived some benefits from gossip which helped in decision making. Most respondents agreed that gossip might get out of hand, but said it should be monitored to be used as a positive tool in library management. While the study is limited to 30 libraries, it has applications to similar libraries across Nigeria, and even in other countries. This research provides a better understanding of the reasons why library managers and others should pay attention to gossip and to those behind it because of their influence. This study adds to the body of knowledge about gossip in libraries.

Purpose — The purpose of this study is to describe the development of contents, visibility and use of two Library 2.0 services, Häme-Wiki and the Virtual Path map service, launched by Hämeenlinna City Library and based on crowdsourcing, service convergence and the application on Web 2.0 technology.

Design/methodology/approach — The development of the contents of the services were analysed by observing the increase in articles and other items published in them. The interest in these sites and their use were studied by the number of their contributors, users and downloads and by link analysis concerning inbound links. To gather users’ experiences, a Web survey was directed to the registered users by e-mail. A questionnaire for all users was linked to the front page of both services. Qualitative theme interviews were conducted with the staff of Hämeenlinna City Library to elicit their experiences concerning the use of the services and their impact on the work community.

Findings — The reception of the services was evidenced by the daily increasing number of published articles and maps, also indicating crowdsourcing. Their use was clearly described by the increasing download figures and inbound links. Both services offered users information not available elsewhere.

The study is limited by the low number of responses in the Web surveys.

Practical implications — Practical implications originate from the concrete examples of content sharing, crowdsourcing and service convergence which have not been much studied in library context.

Originality/value — The practical implications of the work also contribute to the value of the paper for developers of Web 2.0 services and service convergence.

This chapter presents a brief history of the James Partridge Award from its founding in 1997 to the present day.

The history of the James Partridge Award is told as a narrative account. Both authors were personally involved in the founding and early development of the award.

The James Partridge Award has celebrated the accomplishments of African American information professionals since the first award was presented in 1998. The award is an important part of the Conference on Inclusion and Diversity in Library and Information Science.