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Surging global natural disasters provide incentive for risk-reducing policies and strategies. In this light, the African Union (AU) engaged a multi-stakeholder policy formulation process between 2002 and 2006, to develop a continent-wide disaster risk reduction (DRR) strategy. Drawing from secondary data, this chapter assesses the process and applies qualitative analysis instruments to critically assess the AU’s disaster policy. Linkages to the 2005 international Hyogo Framework for Action (HFA) are also highlighted. The analysis reveals that Africa’s policy formulation process was belated for over a decade, with respect to international expectations. The formulation process was however largely African owned and led, culminating in a strategy document that reflected African contextual reality at the time, and aligned well with HFA fundamental goals. The applied multi-stakeholder approach enhanced a spirit of participation across levels and was central to the largely successful policy formulation process. However, targeted policy outcomes were not explicit, and poorly formulated indicators marred short- and long-term policy evaluation. Based on these results, we conclude that the African-wide DRR policy formulation processes were belated but participatory, systematic and very successful. Belated policy formulation reflects an initial inertia on the African continent, justified by past negative policy experiences and the desire to succeed. A replication of this policy formulation approach in Africa is recommended, albeit exercising more caution on policy timing, the elaboration of better monitoring and evaluation instruments and criteria. Participation should further embrace modern, risk-free (anti-COVID-19-friendly) information and communication technologies.

Scientific theories on the effects of various policy instruments are often formulated without accounting for the circumstances under which these instruments are applied. Also the implementation process is often neglected. Economic theory formulation often concentrates solely on the influence of the instrument‐as‐intended on the cost‐benefit relationship of various behavioural alternatives. Theories based on the joint influence of possible combinations of circumstances rather than the isolated influences of individual circumstances tend to become tremendously complex. Consequently, attempts to formulate such theories are few. Nevertheless, precisely that combined perspective offers invaluable insights when it comes to making choices concerning practical policy issues. This holds true regardless of whether the choice is part of a,more or less rational and conscious decision‐making process or, alternatively, involves a more personal and intuitive decision which is later to be tabled as the subject of political or administrative debate. This article deals with some fundamentals which provided the groundwork for formulating a scientific theory on the effects of policy instruments by the authors. The complexity of the matter will be reduced without affecting either the number or the diversity of circumstances that can be discussed simultaneously. In addition, attention will be focused on the role and influence of the implementation process which acts as an intermediary between the “paper” policy instruments and the actual policy measures.

Stakeholder consultation and participation are central to the climate change policymaking process. The purpose of this paper is to assess the level of stakeholder participation in the Ghana National Climate Change Policy. It examines the actors in the policy space and the negotiations and tradeoffs made during the policymaking process. Finally, it outlines the steps undertaken to make the process participatory and consultative.

A qualitative method has been used for this paper. The research design involves a review of relevant literature on Ghana’s climate change regime, meeting reports and key informant interviews.

The findings indicate that the processes the policy underwent had extensive stakeholder participation. An uptake of evidence was from existing impact and vulnerability assessments, the first and second communication to the United Nations Framework Convention on Climate Change (UNFCCC), scientific and research documents and expert knowledge. Key actors were identified and involved right from the beginning of the policymaking process. Although stakeholder participation was time-consuming, expensive and elongated, the policy process was vital for buy-in and ownership. The results also identified the need to include more stakeholders at the sub-regional levels in policymaking.

The study is the first of its kind detailing stakeholder participation in the climate change policy process in Ghana. It forms a good basis for comparative studies with similar policies in other countries. Thus, this paper fills an identified gap of the need to document climate change policymaking processes.

This paper aims to identify and elaborate on the various interpretations and implications of e-government as a process of public policy-making and as an act of information systems (IS) project management. The paper contributes to the search for a theoretical conceptualization by bridging policy project management and policy-making in public sector organizations at a crossroad of e-government to improve sustainable e-government research.

The research design of this paper focus on a model balancing the two research fields; public policy-making and analysis, and project management in the IS field. Through this model, four critical aspects of the processes are identified: objective, incentives/motivation, input/trigger and coordinative actor. These critical aspects are illustrated through findings from four case studies that are re-analyzed here. The cases show how the conceptual model through different dimensions can balance the two perspectives to reach a more sustainable outcome of e-government.

The paper shows that the two perspectives on e-government – public policy-making and project management – can be balanced and thereby reach a more sustainable outcome at this crossroad. The case studies re-visited in this paper are compared and serves as illustrations of these perspectives and different configurations of them in search for the crossroad.

A main contribution of the paper is that e-government projects should be studied in, and taking both public policy-making and IS project management into account to be sustainable and successful. Even if the case studies have been conducted in Sweden, the conceptual results in this paper can be analytically generalized into other setting. However, there is a need for more comparative and conceptual studies in the field of e-government to shed light on the multi-faceted crossroads illustrated in this paper.

The paper offers new insights on how to integrate, bridge and even balance the two aspects of e-government policy aspects and projects management to achieve more sustainable and successful e-government.

The paper contributes to the literature by shedding light on the crossroad of policy aspects and IS project management approaches in the e-government field. The paper points at the need to further develop the understanding and design of e-government at the crossroad of information system models and political science concepts.

This paper aims to gauge the feasibility of workflow technology as a potential solution to facilitating citizen participation in policy‐making processes. The gaps in and future direction of a current workflow models to be used to automate policy‐making processes are to be discussed.

A thorough review on the principles and philosophies of policy‐making processes and process models is performed to extract the core constructs of the processes. This follows critical analysis of existing workflow models to identify gaps of the models to be used to support policy‐making processes. An e‐participation perspective is also taken to identify additional modelling constructs that are required when a large number of citizens is involved in a workflow task for opinion gathering.

While workflow technology has been adopted in the public sector, the use of the technology is mostly limited to supporting administrative business processes, leaving the potential to automate policy‐making processes. There are some studies that take a life‐cycle approach for policy making and they can be the starting‐point of applying workflow technology to policy‐making process automation. The application of workflow technology to policy‐making processes is expected to facilitate the participation of citizens in these processes through the automatic delivery of relevant policy issues into citizens' lives. A new type of workflow model is required to reflect factors specific to the public sector, including rules for role resolution, considering large‐scale citizen participation and modelling constructs to penetrate into citizens' everyday lives for proactive stimulation for e‐participation.

The analysis is based on a literature review, and empirical data collection could complement the analysis results of the paper. This is included in the future research agenda.

The findings provide policy makers with a stimulus for adopting workflow technology in the public sector. Gap analysis and future directions of a workflow model for policy‐making processes are expected to be informative for any practitioners who are intending to develop workflow management systems in the public sector.

This paper is one of the first efforts to gauge the potential of using workflow technology from an e‐participation perspective to engage a wide spectrum of stakeholders, including citizens, in policy‐making processes.

This paper aims to explore the role of institutional and national policies in the design process of educational digital libraries developed collaboratively with key stakeholders within the African higher education context.

A qualitative research project based on three case studies of universities in Africa (Uganda, Kenya, Uganda) was carried out; comprising a retrospective review of the design process of ten innovative digital libraries through 38 in‐depth interviews with key design stakeholders. The interviews were conducted between September and December, 2009, while the data were triangulated with observations and documentary evidence from key policies.

Institutional and national policies were found to have tremendous impact on the design process of digital libraries as well as on their sustainability. Their absence in the design process was found to stifle innovation.

This research was limited to the design process of digital libraries in African higher education. The research findings suggest that policy makers are important design gatekeepers and as such digital library designers should actively review relevant national and institutional policies, incorporate the implications of policies into design processes, and help to develop relevant policies.

The paper provides an understanding of the critical impact policies have with respect to supporting the design of educational digital libraries that are developed collaboratively with stakeholders. The retrospective review of completed digital library design processes carried out offers a different methodological approach for obtaining a high level understanding of the phenomenon under investigation.

Indicators of economic and social phenomena can be useful descriptive and analytical inputs for public policy. The “social indicators movement” has emerged in the last decade and is devoted to the measurement of widely‐ranging dimensions of human welfare. For the most part, questions of systematic measurement for public policy are explored here. Drawing initially on some traditions of measurement in economics, the principal aim is to provide a broad theoretical frame of reference for policy indicator design. Questions of indicator development necessarily involve ideas of suitability or validity of indicators designed for a purpose. Approaches to indicator design for the purpose of enhancing collective decision‐making—including formal model building approaches—are subsumed as special cases once a more general theory is espoused in sections II and III.

There is a growing recognition in Kenya that citizens should play a role in contributing to policy formation. This is a shift from a conventional approach where the elite in society or selected few would largely define policy problems and determine actions. One of the approaches that underpins such views is deliberative inclusionary processes (DIPs). DIPs emerged in the 1980s with the rise of civil societies that challenged various approaches by governments and authorities. While most countries have embarked on developing climate change policies, this paper aims to discuss DIPs and report on a study of the Kenya Climate Bill 2014 policy-making process.

Semi-structured interviews were used to obtain valuable information from stakeholders. The study aims at understanding how policy space and outcomes are shaped by policy discourses and narratives; actors, networks and institutions; and politics and interests.

The Kenyan case of a policy-making process represents a typical DIP. However, it had a unique start from social movement action to government ownership which was characterized by serious problems of inclusion and exclusion, relations, conflict of interests and a real play of power and control of the policy process. The findings underscore how politics and interests; actors, networks and institutions; and narratives and discourses are among the elements that shape policy outcomes.

Kenya being among the first countries to have a policy document on climate change, this study provides an insight for future policymakers and practitioners and a basis for comparative studies.

The purpose of this paper is to develop an understanding of the telecommunications policy process in immediate post‐conflict countries and how that process differs from traditional settings.

The authors consider the case of Liberia, a country that recently emerged from a protracted civil war. The authors focus on the Liberian Telecommunications Act of 2007 and the processes through which this act came about by applying a modified research framework. This framework identifies several factors in the literature that are posited to influence the policymaking process in developing countries. The authors also include other factors based on previous studies in post‐conflict countries. The aim is to test the usefulness of this framework using the 2007 act. The authors apply it through the use of interviews with key actors in the government, industry, and international agencies. This was supplemented by secondary data from published reports and other sources.

From the framework the authors identify the main factors influencing the telecoms policy making process in Liberia such as a weak and nascent institutional environment, intra‐governmental competition, limited human and technical resources, the supportive (especially initially) role of the international actors such as the World Bank, and the dominance of elite groups in decision‐making. The authors then make suggestions on overcoming some of existing challenges to the sector.

This paper looks at the intersection of research in telecommunications policy, policy processes and post‐conflict countries, an area in which there is currently very little work. The results indicate that several dimensions of the framework are germane to the post‐conflict case and that some of these observations are also relevant to the future development of telecommunications in these countries.

The purpose of this paper is to explain how theories of inter-organizational learning can create new insights and nuances to how processes of intra-organizational learning come about in a single, complex and multi-sited organization.

A constructivist thematic analysis of the “Handbook of Feminist Foreign Policy” produced by the Swedish Ministry of Foreign Affairs (SMFA) is completed, exploring the organization’s own presentation of the complex learning processes that took place when implementing the new policy in 2014.

The literature on inter-organizational learning has a so far unexplored explanatory potential to understand learning processes that take place in complex, multi-sited organizations. This case demonstrates why and how this potential is relevant to exploit. Five themes are constructed from the analysis; four pointing out how gender mainstreaming is spread throughout the different parts of the organization and one detailing how the learning process has provided the SMFA knowledge exportable to other organizations.

Due to the complexity in large, multi-sited organizations today, this paper argues what is classically understood as solely inter-organizational processes could also apply to a single organization, as the learning processes this engages in, transitions intra- and inter-organizational learning. The study advances current understandings through exploring mechanisms of gender mainstreaming.