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Innovation and technology development policy-making naturally encounters numerous uncertainties and complexities, especially in developing countries, for the sake of the prevailing prospect of decision makers focusing on hard evidences, and neglecting key and effective social ones; in this research, a context-based method by means of Q-methodology was designed to facilitate policy-making for complex systems by bridging between policy and practices (latent in viewpoints) through providing context-based evidences.

Due to the nature of knowledge-based systems, the performance of Innovation and Technology Development (ITD) systems is highly dependent on the standpoints of key players/stakeholders of the system. In consideration of Iran’s economy characteristics, Upstream Oil and Gas (UOG) Industry, which is one of the complex Large Technical Systems (LTS), was selected as a case study. Regarding the features of LTSs, the designed model was completed by adding hierarchical clustering method, as well as using the framework of innovation and technology learning transition model to analyze the results.

The results showed the capability of the model in providing credible evidences to inform policy-making processes.

This study is one of the first real experiences which used Q-method for providing evidence-based policy-making model in a complex Large Technical System, namely, Upstream Oil and Gas (UOG) Industry.

This paper aims to gauge the feasibility of workflow technology as a potential solution to facilitating citizen participation in policy‐making processes. The gaps in and future direction of a current workflow models to be used to automate policy‐making processes are to be discussed.

A thorough review on the principles and philosophies of policy‐making processes and process models is performed to extract the core constructs of the processes. This follows critical analysis of existing workflow models to identify gaps of the models to be used to support policy‐making processes. An e‐participation perspective is also taken to identify additional modelling constructs that are required when a large number of citizens is involved in a workflow task for opinion gathering.

While workflow technology has been adopted in the public sector, the use of the technology is mostly limited to supporting administrative business processes, leaving the potential to automate policy‐making processes. There are some studies that take a life‐cycle approach for policy making and they can be the starting‐point of applying workflow technology to policy‐making process automation. The application of workflow technology to policy‐making processes is expected to facilitate the participation of citizens in these processes through the automatic delivery of relevant policy issues into citizens' lives. A new type of workflow model is required to reflect factors specific to the public sector, including rules for role resolution, considering large‐scale citizen participation and modelling constructs to penetrate into citizens' everyday lives for proactive stimulation for e‐participation.

The analysis is based on a literature review, and empirical data collection could complement the analysis results of the paper. This is included in the future research agenda.

The findings provide policy makers with a stimulus for adopting workflow technology in the public sector. Gap analysis and future directions of a workflow model for policy‐making processes are expected to be informative for any practitioners who are intending to develop workflow management systems in the public sector.

This paper is one of the first efforts to gauge the potential of using workflow technology from an e‐participation perspective to engage a wide spectrum of stakeholders, including citizens, in policy‐making processes.

The purpose of this paper is to examine empirically the relevance and impact of a number of factors on the role of local councils in local policy-making in Erbil province/Iraq.

This research theoretically based on literature review and adopted an analytical approach to clarify the related concepts through the policy cycle approach. On the empirical side, the research adopted a descriptive analysis for research questions and used statistical analysis to test the research hypotheses.

The results of the study reveal that variables of the local policy-making process, political factors, interaction patterns and the role of other actors have relevance in the role of local councils. In addition, the study concludes that technical feasibility, budgetary considerations, public opinion, coalition building, civil society, executive bodies, administrative organs and non-governmental organizations have a positive effect on the role of local councils in local policy-making in Erbil province, while interest groups have a negative effect on the role of local councils in local policy-making in Erbil province.

The findings and recommendations of this research can practically use by the local councils to achieve effective local policy, particularly in Erbil province/Iraq.

This research has interesting implications in theory and practice, as it provides several contributions to the literature, as well as the practical contribution for local councils in the local policy-making process.

Several governments in Canada have made commitments to adopting evidence-based policy development. Several obstacles to the adoption of this approach have been identified in the policy literature. However, this literature has lacked an economic perspective. This is unfortunate, since economics has produced the most fully developed normative theory of government policy in the social sciences and humanities. The main elements of this theory are the theory of market failure and the theory of non-market failure, and the integration of those two elements in what Charles Wolf called implementation analysis. The Austrian economics tradition also offers the implications of what is often called Hayek’s knowledge problem and the lessons learned from the economic calculation debate as contributions to the understanding of the challenges facing the application of evidence-based policy. The authors propose adding four economic elements to the current model of evidence-based policy development: (1) providing sufficient and convincing evidence that a market failure has occurred; (2) providing sufficient and convincing evidence that a non-market failure is unlikely to occur or if it does occur the damages from the non-market failure will be less serious than the harm resulting from the market failure; (3) an appreciation of the distributed and conflicted character of social knowledge; and (4) the technical challenges involved in constructing a social preference order. The authors illustrate the application of the economic approach to evidence-based policy with an example from rural land use policy in Ontario.

This chapter investigates the origins of cross-sectoral collaboration by exploring when and why policy networks form within the Turkish health sector – a least likely case for network formation. The analysis presented here draws on information collected from a number of official documents, semi-structured interviews with professional experts, and two multi-stakeholder meetings. Timewise, networks entered the policy jargon during the introduction of the Health Transformation Program in 2003. Yet, the years between 2011 and 2015 were ground-breaking in producing concrete cross-sectoral collaborative instruments of policy making. The findings of the analysis reveal that policy networks form as a result of central government’s choice to devolve responsibility and expand the policy space with new issues and actors. Moreover, policy networks emerge not only during the times of policy change which has a reactionary, abrupt, and nature but also during the times of policy stability and legitimacy. These contextual factors are crucial in maintaining an atmosphere of trust among stakeholders, particularly between state and non-state actors. The refugee crisis and spreading securitization discourse in the post-2015 period explain the shifting policy and political agenda leading to public sector retrenchment from cross-sectoral projects within the field of health. This chapter intends to contribute to the literature of comparative public policy by examining the link between policy networks and policy change in addition to adding to the debates on network governance by exploring the processes of network formation. Finally, this chapter contributes to Turkish studies by examining the process of network formation within the Turkish health sector.

The effectiveness of non-governmental organization (NGO) participation in the healthcare sector has been demonstrated globally. The purpose of this paper is to investigate the status of Iranian NGOs’ contribution to health policy-making, the barriers to and strategies for developing their contribution.

In this qualitative study, 25 participants were recruited from health-related NGOs in Tabriz, Iran. Semi-structured, in-depth qualitative interviews were conducted. Furthermore, a set of relevant documents were collected and their contents evaluated. The text of documents and interviews were analyzed using a thematic (deductive–inductive) approach using NVivo software.

Most NGO activity has been in the area of providing services, whereas the least amount of activity has been in the domain of policy-making. Factors that were influential for NGO participation in policy-making were divided into three categories: those related to government, to civil society and within NGOs themselves. The primary barriers to participation in policy-making were related to government and the way that NGOs operated. Recommendations include the production of supportive law, financial aid to NGO and infrastructure that facilitates NGO participation.

Financial support from the government and legislation of supportive laws could help to realize the potential of NGOs.

No such research has been undertaken before to evaluate what activities health-related NGOs undertake, their contribution in health policy-making and obstacles and facilitators of this contribution. NGOs can play a key role in ensuring accountability, transparency and empower citizens to demand basic health services from government.

This paper aims to contribute to understanding regional competitiveness policy-making and the role academic organisations can play in that process. Competitiveness policies have evolved in the past decades from a single to a multiple-domain field, which has made the policy-making process more complex by adding more actors with their particular experience and view. This complexity, together with the relevance of overcoming traditional policy implementation failures, pleads for a new approach to competitiveness policy-making, in which academic organisations can act as “anchor institutions”. This framework is based on the adaptive implementation concept.

The paper uses the Basque case to analyse the role of universities in competitiveness policy-making and focuses on a specific academic organisation, which has contributed through different projects to regional policy-making. Evidences from those projects through different policy phases are included in the case.

The case shows how academic organisations might play a key role in fostering an adaptive implementation approach in competitiveness policy-making at the regional level and which specific characteristics these organisations should develop to fulfil this role.

This paper brings together two important issues for regional competitiveness: the importance of policy implementation and the particular role of engaged universities in such a process.

Qualitative methods are not suitable to process high volumes of policy texts for exploring policy evolution. Therefore, it is hard to use qualitative methods to systematically analyze the characteristics of complex policy networks. So the authors propose a bibliometric research study for exploring policy evolution from time–agency–theme perspectives to excavate the rules and existing problems of China's medical informatization policy and to provide suggestions for formulating and improving the future medical informatization policies.

Initially, 615 valid samples are obtained by retrieving related China's medical informatization policy documents, and the joint policy-making agency network and the co-occurrence network models of medical informatization policies are defined, and then the authors research China's medical informatization policies from single-dimension and multi-dimension view.

The analysis results reveal that China's medical informatization policy process can be divided into four stages; the policy-making agencies are divided into four subgroups by community detection analysis according to the fast unfolding algorithm; the core policy theme keywords are identified based on the eigenvector centrality of the nodes in those networks; the focuses of theme terms are varied in different stages and the correlations between agencies and themes are gradually decentralized.

These findings provide experience and evidence on leveraging informatics in the medical and healthcare field of China. Also, they can help scholars and practitioners better understand the current status and future directions of medical and healthcare informatics development in China and provide a reference to formulate and improve China's future medical informatization policies.

This study proposes a quantitative bibliometric-based research framework to describe transitions and trends of China's medical informatization policy.

The purpose of this study is to navigate the challenges irregular migratory flows generate for cities and urban systems. The migration and refugee crises that challenged Europe in 2015-2016 revealed that the developed world cities and urban areas are largely unprepared to address challenges that irregular migratory flows generate. This paper queries the smart and resilient cities’ debates, respectively, to highlight that migration-related challenges and opportunities have not been explicitly addressed in those deliberations. This creates a disconnect between what these debates promise and what cities/urban systems increasingly need to address on a daily basis. Subsequently, a way of bridging that disconnect is proposed and its policy-making implications discussed.

To suggest ways of navigating irregular migration-inflicted challenges cities/urban areas face, a nexus between the smart cities and resilient cities’ debates is established. By placing advanced sophisticated information and communication technologies (ICTs) at the heart of the analysis, a novel dynamic ICTs’ enabled integrated framework for resilient urban systems is developed. The framework’s dynamics is defined by two hierarchically interconnected levers, i.e. that of ICTs and that of policy-design and policy-making. Drawing from qualitative analysis and process tracing, the cross-section of policy design and policy-making geared towards the most efficient and ethically sensitive use of sophisticated ICTs is queried. Subsequently, options available to cities/urban systems are discussed.

The ICTs’ enabled integrated framework for resilient urban systems integrates the effectiveness of migrants and refugees’ policy design and policy-making in human-centred thinking, planning and policy-design for resilient urban systems. It places resilient approaches in the spotlight of research and policy-making, naming them the most effective methods for promoting a humanistic smart cities and resilient urban systems vision. It highlights critical junctions that urban systems’ stakeholders must consider if the promise of emerging sophisticated ICTs is to be employed effectively for the entire society, including its most vulnerable members.

First, when designing ICTs’ enabled integrated resilient urban systems, the key stakeholders involved in the policy-design and policy-making process, including local, national and regional authorities, must employ a holistic view to the urban systems seen through the lens of hard and soft concerns as well as considerations expressed by the receiving and incoming populations. Second, the third-sector representatives, including non-governmental organizations (NGOs) and other actors, need to be seen as peers in integrated humanistic networks, thereby contributing critical, unbiased knowledge flows to infrastructures, which promote fair and inclusive participation of migrants and refugees in local economies.

The ICTs’ enabled integrated framework for resilient urban systems promotes a humanistic smart cities’ and resilient urban systems’ vision. It suggests how to design and implement policies apt to meet the needs of both receiving and incoming populations along value chains specific to smart and resilient cities. It promotes emerging sophisticated ICTs as the subtle, yet key, enabler of data ecosystems and customized services capable of responding to critical societal needs of the receiving and the incoming populations. In addition, the framework suggests options, alternatives and strategies for urban systems’ stakeholders, including the authorities, businesses, NGOs, inhabitants and ICTs’ providers and vendors.

The value added of this paper is three-fold. At the conceptual level, by bringing together the smart cities and resilient cities debates, and incorporating sophisticated ICTs in the analysis, it makes a case for their usefulness for cities/urban areas in light of challenges these cities/urban areas confront each day. At the empirical level, this analysis maps the key challenges that cities and their stakeholders face in context of migratory flows and highlights their dual nature. At the policy-making level, this study makes a case for a sound set of policies and actions that boost effective use of ICTs beyond the smart technology hype.

Studying Chinese higher education internationalization policy-making requires paying attention to the political ontology of China's top-designed policy-making system before proceeding to methodological approaches. The ontology is two-fold: a fixed reality grounded in the structure and agency of the one-party state, and an emergent reality that derives from the pervasive practice of using policy documents to govern. A two-pronged epistemology is proposed to uncover these realities: interpretative and poststructural problematization. Interpretative problematization helps discern how policy-makers frame a problem–solution discourse in policy documents to achieve predetermined strategic objectives. Contrastingly, poststructural problematization views policy documents as prescriptive texts that offer rules on how to behave. The potential methodologies drawn from the tradition of critical policy sociology can be employed to study these two problematizations, thereby unpacking the fixed and emergent realities.