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The purpose of this paper is to revisit classic theoretical arguments regarding the broad effects of civilian demeanor on policing and extend associated findings.

The theoretical framework draws on insights from the literatures on police culture, the group engagement model and fairness heuristic theory. The authors argue that demeanor is best conceptualized as the degree of procedural justice exhibited by civilians toward police. Theoretically, procedurally just cooperation should influence officers’ adherence to police culture by affecting their social identification and assessments of civilians’ motives and moral deservingness. To test the hypotheses, the authors surveyed sworn officers from a large metropolitan police department in the southeastern USA in the Fall of 2016.

Results reveal that officers use their procedural justice judgments as heuristics to assess civilians’ trustworthiness, dangerousness, and moral deservingness, and these judgments influence their policing style. Officers who perceive greater procedurally just cooperation by civilians feel less threatened by the public, are more willing to use procedural justice themselves, and are less supportive of a “tough cop” policing style.

The authors propose that: civilian demeanor is best conceptualized as the extent to which civilians exhibit procedural fairness toward the police; and in order for meaningful police reform to occur, it is important to acknowledge the role of civilian demeanor in shaping officers’ attitudes, beliefs and behaviors.

American police agencies' swift adoption of body-worn camera (BWC) technology, coupled with the ubiquity of smartphones and social media, has led to a “new visibility” of policing. Video recordings are often touted as objective evidentiary accounts of police-civilian interactions. Yet even these recordings are rarely seen in a vacuum, but instead accompanied by headlines and accounts.

Using a diverse sample of young American adults (N = 943) and an experimental design incorporating a short poorly recorded BWC video embedded within a survey, this study investigates perceptions of the appropriateness of police behavior in an ambiguous situation where officers used deadly force on a Black civilian. All respondents viewed the same video, but were randomly assigned to one of four ultimate outcomes.

Respondents overwhelmingly reported the BWC video was personally important and significant for a subsequent investigation and public opinion. The experimental manipulation, along with background factors, exerted a substantial effect on perceptions of the officers' actions. Respondents found the officers' actions more appropriate when told the civilian held a weapon.

Americans are divided on the role of police in a democratic society. Objective accounts like video recordings may be used to build consensus, but our results, derived from a novel method and dataset, suggest deeper cognitive biases must also be overcome.

In the current study, the authors explore changes in multiple police officer-involved deaths (MOIDs) and on changes in the racial makeup of MOID victims in different stages of implementation of a duty-to-intervene (DTI) policy by the New York City Police Department (NYPD).

The authors use fatal encounters to analyze data on MOIDs involving NYPD officers from 2000 to 2019, including three time periods: pre-DTI, initial DTI, and revised DTI. The authors use non-equivalent dependent variables design and t-tests to determine the significance of differences in MOID occurrence and civilian race between these periods.

The greatest reduction in MOIDs was observed during the initial DTI period, followed by an uptick in MOIDs during the revised DTI period. We also observed that MOIDs are racialized events that disproportionately impact Black New Yorkers. This remained the case even after the implementation of DTI.

The authors find mixed support for DTI as an administrative control for preventing MOIDs and reducing racial disparities in MOIDs. DTI implementation period, the significant reductions in MOIDs in the initial DTI period, but not the second also lends support for the notion that community pressure (i.e. resurgence of Black Lives Matter) also impacts officer behavior. This suggests that along with strong administrative controls, the behavior of the public may also be an important factor in controlling officer behavior.

This article contributes to the growing literature on duty to intervene and offers an early investigation into DTI as an administrative control for MOIDs using the NYPD as a case study. The authors examine changes in MOIDs and the racial makeup of civilians who were killed in MOIDs in three DTI periods. To the authors’ knowledge, no other study has done this.

Examines community policing as a relatively new policing feature in the Caribbean. Compares the key expectations of such policies with the officers’ understanding of what such policing means to them. The community policing policy is then assessed against the background of public opinion. Data are then derived from two levels of community policing officers to assess the extent to which the climate in the police service organisation is facilitative for such a new policy of policing. Specific “internal organisation factors” are examined – organisational readiness, individual learning ability and team spiritedness – which will in turn serve as benchmarks for continuous improvement. These data would be useful for increasing community support, enhancing the human resource capability and improving the operations of the organisation and officers themselves, all critical for effective community policing within the region.

The purpose of this paper is to explore factors that shape police behavior in juvenile interactions occurring in rural communities.

Using data collected in rural Kentucky through a factorial survey instrument, this study assessed the effects of situational, officer, organizational and community variables on officers’ authoritative and supportive behavior toward juveniles.

Officer background characteristics, such as race, sex, education, and having children, and occupational attitudes, such as rehabilitation and dispositional beliefs, were significantly related to both authoritative and supportive behavior. While organizational variables affected officer supportive actions, they were weakly linked to authoritative behavior. Neighborhood social disorganization was ineffective in predicting both types of police behavior.

Although a considerable amount of research has been conducted in the past several decades to examine police behavior, a relatively small number of studies have empirically assessed factors that shape police behavior toward juveniles with an even smaller number assessing juvenile interactions in rural communities. This research provides a comprehensive theoretical explanation of police-juvenile encounters in rural communities which will allow for a more complete understanding of the factors that account for police attitudes and behavior in these interactions.

Viral videos of police violence create demands for new police narratives about using force. Public reactions to videos lead spokespeople to provide justifications that support narrative structures of the necessity and inevitability of police violence. Ultimately, video is presented as lacking context and credibility when it is viewed unaccompanied by police explanations.

The purpose of this paper is to describe a theory-driven intervention called VOICES that was developed to improve police-community relations. The intervention was designed based on principles derived from social psychological theories of intergroup contact and communication.

The authors discuss the theoretical basis for the intervention, as well as its development and implementation in the Santa Barbara Police Department. Based on this pilot testing, the authors provide preliminary evidence about its effectiveness using survey responses and qualitative feedback provided by participants.

Although the case study method used here does not allow for causal inferences about the effectiveness of the intervention, the limited evidence the authors present does suggest that participants found VOICES useful and it may have improved their perceptions of police. The next step will be to test this intervention using experimental or quasi-experimental methods that allow for causal inferences about effectiveness.

The paper shows how police can develop theory-driven interventions in an effort to improve trust between police and the public, including communities in which relationships with police have been historically strained. It also underscores how insights from the study of intergroup contact and communication can benefit policing.

The purpose of this paper is to examine police use of force using individual, contextual, and police training factors, expanding prior research by including multiple police agencies in the sample, thus producing research findings that can be more easily generalized.

The data for the current study were derived from several primary sources: the Interuniversity Consortium for Political and Social Research (ICPSR). Census, Uniform Crime Reports (UCR), Bureau of Labor Statistics (BLS), and 1997 Law Enforcement Management and Administrative Statistics (LEMAS).

Among individual level variables, age and arrestee's resistance were significant explanatory factors. Violent crime rate and unemployment rate were significant factors as the neighborhood contextual variables. Finally, in‐service training was a significant organizational‐level explanatory factor for levels of police use of force.

The paper bridges the gap in research between contextual factors and police use of force. It also deepens our understandings of the association between organizational factors and use of force by incorporating police training into the analytical model.

The purpose of this study is to examine whether patrol officers believe that police practices vary by precinct assignment and whether the precinct acts as a sub‐organizational level of analysis in police organizations.

The research design is a multi‐method ethnographic case study including observational fieldwork, both structured and unstructured interviews and official departmental documents.

The study finds that patrol officers overwhelmingly agree that police practices vary at the precinct level of analysis. This variation is perceived to be caused by: individual officer temperament/personality and level of experience,; culture, nature and expectations of the clientele/citizens; nature of calls for service, higher call loads and officer safety concerns; and command and precinct rules/norms. The study also finds that the precinct is a viable and important level of analysis within police organizations.

This study highlights the need to examine variation in police behavior within organizations at the precinct level of analysis.

The findings from this study have considerable practical implications because the findings indicate that to understand police patrol practices, police practitioners must investigate variation in the informal structures/cultures of police organizations at the sub‐organizational level of the precinct.

This paper is valuable because police researchers have investigated police behavior at the individual, situational, neighborhood, organizational and legal levels of analyses but have largely overlooked the intersection of these levels of analyses: the precinct.

The authors explore several aspects of communications theory to identify their relevance to managing a project-based productivity improvement intervention. The literature on communication accommodation theory, groupthink and trust appear to have important implications for improvements. The purpose of this paper is to develop a research methodology used in conducting empirical data collection in the field to test the developed conceptual framework. The authors emphasize the importance of management theory to project-based interventions. The focus of this work is summarized by the research question: “what facets of communication impact on the success of a project-based improvement intervention?”.

Following a focused literature review, learnings from specific research were used to identify a series of propositions. The scope of the work was established to limit the range of issues under review. Next, a conceptual framework was designed that allowed a case study to be tested with regard to validity of the propositions. Further testing will be undertaken in a single company.

There is clear evidence showing the relevance of effective communication when executing an intervention to seek performance improvement. In particular, understanding the need of stakeholders’ is paramount that allows the design of a communications strategy. Each phase in a project-based intervention requires different styles of communication. There is also a need to have varying degrees of trust. Total unchallenged trust invariably leads to groupthink that hinders critical decision making.

The work contributes to the understanding of the application of communication theory to project-based interventions – that invariably aim at performance improvement initiatives. While currently the work is in the early stages of research, it does nevertheless show some useful early findings. Clearly further work is needed in international projects in the context of multi-cultural teams and external stakeholders.

With many interventions failing to meet their planned objectives there is a need to isolate possible reasons and to rectify or mitigate the causes. Project management and change management training should include a comprehensive understanding of management theories. This research will contribute to this knowledge base.

Project-based activities are used in most walks of life; the need for excellent management is therefore important. Invariably interventions involve considerable capital investment and their success advances productivity of nations. Understanding and integrating communication theories to their management, therefore, has significant social benefits.

The importance of communications is identified in the project management literature and adjunct disciplines. Professional associations and leading bodies in performance and project management, while emphasizing the need for excellent communication, have not adequately addressed underpinning theories. There is little research focusing on communication accommodation theory, groupthink and risk in the context of project management. The authors’ have not been able to identify any research on an integrated framework that combines these theories with managing a project-based performance improvement intervention.