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Article
Publication date: 11 April 2024

Michael K. Dzordzormenyoh, Claudia Dzordzormenyoh and Jerry Dogbey-Gakpetor

The COVID-19 pandemic provides researchers and practitioners with an opportunity to examine the effect of emergency policing on public trust in the police and augment our…

Abstract

Purpose

The COVID-19 pandemic provides researchers and practitioners with an opportunity to examine the effect of emergency policing on public trust in the police and augment our understanding. Therefore, the primary purpose of this study was to examine the effect of police enforcement of COVID-19 health measures on public trust in the police in Ghana.

Design/methodology/approach

A multivariate binary logistic regression was utilized to assess the effect of police enforcement of COVID-19 health measures on public trust in the police in Ghana using national representative data.

Findings

Our analysis suggests that emergency policing positively influences public trust in the police in Ghana. Additionally, we observed that police-related issues such as corruption and professionalism, as well as demographic factors of the public, influence trust in the police. These observations are helpful for emergency policing and policy development in Ghana.

Originality/value

This study is unique because it uses national representative data to assess the effect of police enforcement of COVID-19 health measures on public trust in the police in Ghana. Furthermore, this study is among the first or among the few from Ghana and the sub-region to examine the nexus between health emergencies and policing.

Details

Policing: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 29 December 2022

Nicholas Evans

This paper aims to assess COVID-19 as presenting both a crisis and opportunity for police trust and legitimacy by considering the role of police in delivering the legislative…

Abstract

Purpose

This paper aims to assess COVID-19 as presenting both a crisis and opportunity for police trust and legitimacy by considering the role of police in delivering the legislative requirements of government and enforcing various health orders across Australia and New Zealand.

Design/methodology/approach

The research relies on a mixed-methods analysis of national, commonwealth, state and territory policy, corporate police reports, academic commentary and media coverage throughout the pandemic. Survey data gathered during the pandemic relevant to trust and legitimacy in police and government is also analysed.

Findings

Five findings relating to police trust and legitimacy are identified. They reveal that police mostly did seize the pandemic as an opportunity to implement practices that enhanced perceptions of trust and legitimacy. However, even where police were able to leverage COVID-19 as an opportunity, the protracted nature of the pandemic posed a challenge for maintaining trust and legitimacy gains. The findings also underscore the importance of a continued focus on building trust and legitimacy post-pandemic to counter any lingering consequences.

Research limitations/implications

The applicability of the findings outside the Australian and New Zealand context may be limited, given differences in jurisdictional legislative frameworks and policing operational environments.

Practical implications

This study identifies good community engagement practice for pandemic policing, contributes to communication strategies for managing trust decay during an emergency, forecasts ongoing trust and legitimacy challenges to policing’s post-pandemic operational environment and enhances aspects of post-pandemic recruitment approaches.

Originality/value

The findings contribute to emerging police practice and research on building and sustaining trust and legitimacy during periods of uncertainty and volatility, such as during and after a pandemic.

Details

Journal of Criminological Research, Policy and Practice, vol. 9 no. 2
Type: Research Article
ISSN: 2056-3841

Keywords

Article
Publication date: 9 November 2023

Rashmi Singh and Lalatendu Kesari Jena

This study aims to test an integrated model that examines the relationship between the service qualities of police at any urban tourist destination and the tourist urban…

Abstract

Purpose

This study aims to test an integrated model that examines the relationship between the service qualities of police at any urban tourist destination and the tourist urban destination advocacy at tourist cities in the Shimla region of India, where tourists’ trust in police acts as a mediating variable. This study mainly focused on the type of service shown by police officials to develop trust among the tourists, resulting in their urban destination advocacy.

Design/methodology/approach

The questionnaire was adopted from previously developed and validated scales. The questionnaire was administered to different tourists who came to India. This study used the bootstrapping technique and structural equation modelling (SEM) to address the research questions and test the hypotheses.

Findings

This study results indicate that trust in the police mediates the relationship between police service quality and tourist satisfaction at any urban tourist destination. The study’s findings add to the literature on tourists’ trust in policing tourist sites, police service quality and leader behaviour.

Research limitations/implications

The above-tested model has a very limited number of constructs. There are a variety of additional antecedents (e.g. police organization culture and urban destination attributes) and consequences (word-of-mouth referrals and customer identification) that could be considered for future research to develop a more comprehensive model. The cross-sectional study raises concerns about the causal relationships between constructs in the tested model. More substantial evidence of causality via longitudinal and experimental studies is needed.

Originality/value

The study’s findings added a chapter to the literature by identifying how police service quality impacts tourist trust building and urban destination advocacy.

Details

International Journal of Tourism Cities, vol. 9 no. 4
Type: Research Article
ISSN: 2056-5607

Keywords

Open Access
Article
Publication date: 9 January 2024

Gorazd Meško and Rok Hacin

Police legitimacy presents a social value of the institution based on citizens' normative, moral and ethical feelings that they should voluntarily comply with and support the…

Abstract

Purpose

Police legitimacy presents a social value of the institution based on citizens' normative, moral and ethical feelings that they should voluntarily comply with and support the authority of the police. The present study focuses on residents' perceptions of police legitimacy in different settings in Slovenia.

Design/methodology/approach

Drawing on data from a survey of 1,022 citizens in Slovenia, this study examined the correlates of police legitimacy and differences in citizen perceptions of police legitimacy in urban, suburban and rural settings.

Findings

Multivariate statistical analyses showed that feelings of obligation to obey, trust in police, procedural justice, police effectiveness, relations with police officers and gender influence perceptions of police legitimacy. Significant differences between residents' perceptions of police legitimacy, obligation to obey, trust in police, procedural justice, police effectiveness and legal cynicism in urban, suburban and rural settings were also observed. In general, residents of rural areas were found to have more positive attitudes towards the police than those in urban and suburban settings.

Practical implications

The article is useful for police leaders and practitioners planning policies and training of police officers for democratic policing.

Social implications

Police legitimacy reflects the legitimacy of governance, as the police are the most visible representatives of the state authority. Therefore, police legitimacy is crucial for policing in urban, suburban and rural settings.

Originality/value

The study presents the first test of police legitimacy in a non-Western cultural environment based on a national sample of citizens, which enables the generalisation of concepts of legitimacy, and its correlates in a different cultural setting. The study also presents the first attempt to test and compare the effect of the settings (i.e. rural, suburban and urban) on variables influencing residents' perceptions of police legitimacy.

Details

Policing: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 30 June 2023

Starr J. Solomon and Brandon Ehlinger

Procedurally just policing positively affects legitimacy regardless of differences in some demographic and neighborhood characteristics. Yet, less is known about how critical…

Abstract

Purpose

Procedurally just policing positively affects legitimacy regardless of differences in some demographic and neighborhood characteristics. Yet, less is known about how critical citizen views of police influence the effect of procedural justice on legitimacy. Citizen Black Lives Matter (BLM) support is an indicator of views toward police and provides a useful measure to test the procedural justice invariance thesis. The purpose of this study is to examine if BLM support moderates the effect of procedural justice on legitimacy.

Design/methodology/approach

Data from a survey experiment of Americans (n = 363) are used to explore whether BLM support moderates the effect of procedural justice on legitimacy.

Findings

Results suggest BLM support is negatively associated with encounter-specific perceptions of police legitimacy and provides tentative evidence suggesting BLM support moderates the effect of the decision-making element of procedural justice on legitimacy. Specifically, the interaction suggests that at higher levels of BLM support, procedurally unjust decision-making reduces legitimacy. However, there was little erosion of legitimacy among BLM supporters during procedurally just encounters.

Originality/value

This study tests the procedural justice invariance thesis in a BLM context. Results support an association between BLM support and encounter-specific perceptions of police legitimacy and provide preliminary evidence that the effect of procedural justice on legitimacy may vary by levels of BLM support.

Details

Policing: An International Journal, vol. 46 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 19 March 2024

Andrew Wooff

This paper explores the challenging nexus of police custody, risk and intra-organisational boundaries in the context of a recently reformed national police service. Police custody…

Abstract

Purpose

This paper explores the challenging nexus of police custody, risk and intra-organisational boundaries in the context of a recently reformed national police service. Police custody is an often-hidden aspect of policing, away from the public gaze and scrutiny. Although there is increasing recognition of the importance of rural policing (e.g. Harkness (2020); Mawby and Yarwood (2011); Ruddell and Jones (2020); Yarwood and Wooff (2016)), there has been little or no focus on rural police custody. This paper seeks to begin to redress this by focussing on the challenges faced by rural police custody in the context of large-scale organisational change.

Design/methodology/approach

This paper draws on data from a study funded by the Scottish Institute for Policing Research (2016–2018), entitled “Measuring Risk and Efficiency in Police Custody in Scotland”. The paper adopts a qualitative methodology to develop an understanding of the varying nature of police custody across Scotland. Two contrasting case study locations were selected, one urban and one rural. 12 semi-structured interviews and 15 hours of observation were carried out. Data was transcribed, coded and analysed and thematic analysis enabled themes to be developed. This paper draws on the data from the rural custody suite.

Findings

Drawing on the theoretical framework of Giacomantonio (2014) and more recent considerations of abstract policing Terpstra et al. (2019), this paper offers insights into the ways that police custody in rural Scotland has been organised, against the backdrop of challenging organisational change. I argue that as policing services in Scotland have become increasingly “abstract” from communities, police custody as a national division has witnessed the impact of this more greatly than other parts of local policing. Intra-organisational management around staffing has led to complex management of risk, illustrating some of the challenges of national organisational change on police custody.

Originality/value

This paper focuses on the impact of large scale organisational change on rural police custody and intra-organisational relationships and dynamics. Rural policing is still a largely neglected area of study and rural police custody is even less understood. This paper therefore provides an original contribution by focusing on this under-researched area of policing. It also illustrates complexity around risk, staffing and management of people being held in rural police custody suites. It is therefore of value to policing scholars in other contexts, as well as rural criminology more generally. It has applicability to international contexts where macro level policing reform is occurring.

Details

Policing: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 1 January 2024

Brigitte Poirier and Remi Boivin

The proliferation of recording technologies has increased the prevalence of police intervention videos in news media. Although previous research has explored the influence of such…

Abstract

Purpose

The proliferation of recording technologies has increased the prevalence of police intervention videos in news media. Although previous research has explored the influence of such coverage on public opinion, the mechanisms underlying this impact have received limited attention. This study investigates the role of information credibility in the assessment of police interventions portrayed in news media videos.

Design/methodology/approach

A total of 634 participants were shown a mock-up TV news report that included a description and a brief clip of a police use-of-force event. A survey was conducted before and after the presentation of the report.

Findings

Camera perspective, anchor tone, viewer gender and pre-existing perceived TV news credibility were found to influence how credible the mock-up news report was perceived. Participants who judged the news report as complete and credible tended to have a more favourable opinion of the police intervention. Perceived credibility also acted as a moderator in the relationship between video and receiver characteristics and the assessment of the police intervention.

Practical implications

These findings offer valuable insights for law enforcement agencies and their public affairs units to develop effective strategies for managing public opinion.

Originality/value

This research highlights how important perceived credibility is in influencing public opinion and how different factors such as video and receiver characteristics can impact credibility assessment.

Details

Policing: An International Journal, vol. 47 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 17 October 2023

William Pelfrey and Steven Keener

This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency…

Abstract

Purpose

This research study evaluates an innovative community-oriented policing program, designed to enhance officer accountability, thereby informing the scholarly community and agency decision-makers.

Design/methodology/approach

A multi-method approach was employed, leveraging pre- and post-implementation data collection phases. Data were collected via surveys of officers and focus groups with officers, as well as interviews with agency decision-makers.

Findings

While officers were originally resistant to the STOP Card program, postimplementation perceptions, evinced through both survey and focus group data, were supportive. Agency administrators were consistently supportive of the initiative.

Originality/value

This is a novel program, implemented by a university police agency set in an urban area. The utility of this and similar efforts may influence agency initiatives.

Details

Policing: An International Journal, vol. 46 no. 5/6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 20 March 2024

Nakbum Choi and Jaeseong Jang

Recently, the interest of scholars studying procedural justice in policing has shifted from the relationship between procedural justice and citizen compliance to trust in police…

Abstract

Purpose

Recently, the interest of scholars studying procedural justice in policing has shifted from the relationship between procedural justice and citizen compliance to trust in police officers’ perceptions of who exercises it. This study explores the relationship between organizational justice and the perception of procedural justice from the perspective of police officers. Furthermore, it investigates the mediating roles of discretion and responsiveness.

Design/methodology/approach

Using 441 survey responses from South Korean police officers, a mediation model is outlined and tested using structural equation modeling (SEM). The results showed that police officers’ perceptions of organizational justice had indirect effects on the perceived importance of procedural justice. Moreover, discretion and responsiveness mediate the relationship between organizational justice and perceived procedural justice.

Findings

Officers who perceive police fairness are more likely to have a positive perception of procedural justice toward citizens when they have a higher level of discretion and responsiveness. However, police officers’ perceptions of organizational justice are not directly linked to their perceptions of procedural justice.

Originality/value

This study contributes to the generalization of knowledge by empirically testing Van Craen’s theoretical model of the Korean police. It also expands the existing theoretical model by investigating the influence of overall organizational justice and its possible mediators on procedural justice.

Details

Policing: An International Journal, vol. 47 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 30 August 2023

Travis Carter, Scott E. Wolfe, Yongjae Nam and Spencer G. Lawson

This study aims to evaluate a promising community-oriented policing strategy called “front porch roll call” (FPRC), which involves conducting roll calls in public forums.

Abstract

Purpose

This study aims to evaluate a promising community-oriented policing strategy called “front porch roll call” (FPRC), which involves conducting roll calls in public forums.

Design/methodology/approach

A mixed methods approach was used by drawing on survey data, field observations and qualitative interviews to describe how FPRCs were implemented in Saginaw, MI from 2019 to 2022, and how they can be successfully implemented to operate in accordance with the theoretical foundations of community-oriented policing.

Findings

Survey data from FPRC attendees reported improvements in their perceptions of police legitimacy, trust in the police and procedural fairness—each of which are vital pathways to developing collaborative crime prevention initiatives in community-oriented policing. Qualitative interviews and field observations provided unique insights into areas of improvement and ways to enhance sustainability for future use.

Originality/value

Community-oriented policing offers a philosophical approach to addressing crime problems through the formation of localized, collaborative solutions that come from police-community partnerships. A key implementation challenge is that such programs can fail to align their initiatives with the theoretical principles of community policing. FPRCs offer an innovative solution that operates closely with the spirit of community-oriented policing. Data from a mixed-methods evaluation provide further insights into their challenges with implementation and ways to improve upon them.

Details

Policing: An International Journal, vol. 46 no. 5/6
Type: Research Article
ISSN: 1363-951X

Keywords

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