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Article
Publication date: 29 December 2022

Nicholas Evans

This paper aims to assess COVID-19 as presenting both a crisis and opportunity for police trust and legitimacy by considering the role of police in delivering the legislative…

Abstract

Purpose

This paper aims to assess COVID-19 as presenting both a crisis and opportunity for police trust and legitimacy by considering the role of police in delivering the legislative requirements of government and enforcing various health orders across Australia and New Zealand.

Design/methodology/approach

The research relies on a mixed-methods analysis of national, commonwealth, state and territory policy, corporate police reports, academic commentary and media coverage throughout the pandemic. Survey data gathered during the pandemic relevant to trust and legitimacy in police and government is also analysed.

Findings

Five findings relating to police trust and legitimacy are identified. They reveal that police mostly did seize the pandemic as an opportunity to implement practices that enhanced perceptions of trust and legitimacy. However, even where police were able to leverage COVID-19 as an opportunity, the protracted nature of the pandemic posed a challenge for maintaining trust and legitimacy gains. The findings also underscore the importance of a continued focus on building trust and legitimacy post-pandemic to counter any lingering consequences.

Research limitations/implications

The applicability of the findings outside the Australian and New Zealand context may be limited, given differences in jurisdictional legislative frameworks and policing operational environments.

Practical implications

This study identifies good community engagement practice for pandemic policing, contributes to communication strategies for managing trust decay during an emergency, forecasts ongoing trust and legitimacy challenges to policing’s post-pandemic operational environment and enhances aspects of post-pandemic recruitment approaches.

Originality/value

The findings contribute to emerging police practice and research on building and sustaining trust and legitimacy during periods of uncertainty and volatility, such as during and after a pandemic.

Details

Journal of Criminological Research, Policy and Practice, vol. 9 no. 2
Type: Research Article
ISSN: 2056-3841

Keywords

Article
Publication date: 5 July 2021

Natasha S. Madon and Kristina Murphy

Since 9/11, Muslims have experienced discrimination and scrutiny from authorities. For many, this experience has damaged their trust in law enforcement and left them with the…

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Abstract

Purpose

Since 9/11, Muslims have experienced discrimination and scrutiny from authorities. For many, this experience has damaged their trust in law enforcement and left them with the impression that they are viewed as suspect. This study seeks to better understand the relationship between Muslims' perceived police bias and trust, and how procedural justice may shape this relationship.

Design/methodology/approach

The authors collected survey data from 398 Muslims in Sydney, Australia, as part of a larger study on immigrants' views of police. Participants were surveyed on a range of topics including contact with police, global assessments of police procedural justice and how they believe police treat their cultural group.

Findings

Overall, the authors find that the extent to which people perceive police bias is associated with their level of trust in police. Greater preconceived bias is associated with lower trust in police. The authors also find that perceiving police as procedurally just is positively related to trust. Importantly, this study finds a significant interaction effect between perceptions of police bias and procedural justice on Muslims' trust in police. Specifically, for those who hold the view that police are unbiased, perceiving police as generally procedural just has a strong positive effect on trust. For those who view police as biased against Muslims, procedural justice has a weak but positive effect on trust. This interaction effect suggests that perceived bias may shape how Muslims interpret police treatment of Muslims.

Originality/value

This study is the first to explore how perceived police bias and perceptions of procedural justice predict and interact to shape Muslims' trust in police, advancing existing procedural justice policing scholarship.

Details

Policing: An International Journal, vol. 44 no. 6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 23 November 2020

Arabella Kyprianides, Julia A. Yesberg, Jenna Milani, Ben Bradford, Paul Quinton and Oliver Clark–Darby

The range of tactical force options available to police is increasing, while public debate about police use of force is never far from the headlines. This paper aims to examine…

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Abstract

Purpose

The range of tactical force options available to police is increasing, while public debate about police use of force is never far from the headlines. This paper aims to examine what factors shape how people accept police use of force.

Design/methodology/approach

The authors use two online experiments to test whether different force options affected judgments about the acceptability of police action and to explore the role of trust and legitimacy in people's judgments.

Findings

The authors found across both studies that respondents judged scenarios involving a weapon (baton, CS spray, Taser) as less acceptable compared to scenarios that did not (talking down, handcuffs), but they did not draw much distinction between the specific weapon used. In study 1, exposure to different police tactics had no effect on trust and legitimacy. In study 2, prior perceptions of trust were strong predictors of acceptability judgments.

Originality/value

There is a comparative paucity of British-based empirical research examining public attitudes toward different use of force resolutions by police. In this paper, the authors explore how use of force affects people's views of police at a time in which the nature and scope of force applications, how these are understood and indeed the basic enterprise of policing itself is being reconsidered and renegotiated.

Details

Policing: An International Journal, vol. 44 no. 1
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 4 August 2021

Tammy Rinehart Kochel and Wesley G. Skogan

This paper examines the President's Task Force on 21st Century Policing's recommendation that police promote trust and legitimacy by creating a culture of transparency and…

1901

Abstract

Purpose

This paper examines the President's Task Force on 21st Century Policing's recommendation that police promote trust and legitimacy by creating a culture of transparency and accountability.

Design/methodology/approach

The study is based on a panel survey of 841 Chicago residents that was interrupted between the waves by a momentous local policing event that proved to be known to virtually every participant. The reinterview period encompassed this event, its political repercussions and subsequent efforts to hold Chicago Police accountable and increase transparency. The authors examine whether these events and reform efforts improved African Americans' assessments of police legitimacy and trust relative to other respondents.

Findings

Trust in Chicago Police improved by 21%, and trust in neighborhood police increased 30% among Black residents. In contrast, views of Whites became more negative, declining by 62% in their assessments about Chicago Police and by 39% regarding neighborhood police.

Originality/value

Events occurring between the waves of a panel survey created an opportunity to examine the impact of events on residents of a large and diverse city. The authors discuss why reforms promoting transparency and police accountability can alter levels of trust in the police but in different and politically consequential ways.

Details

Policing: An International Journal, vol. 44 no. 6
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 13 July 2015

Harry Barton and Malcolm J Beynon

The maintenance of public order and the control of crime are clearly amongst the primary objectives of global law enforcement agencies. An important antecedent to this is the…

Abstract

Purpose

The maintenance of public order and the control of crime are clearly amongst the primary objectives of global law enforcement agencies. An important antecedent to this is the consideration of public trust in their police force. The purpose of this paper is to utilise data from the fifth round European Social Survey (ESS), to investigate how public social indicators may be highlight the level of trust in a country’s police force.

Design/methodology/approach

The results from the ESS are analysed using fuzzy-set Qualitative Comparative Analysis (fsQCA), multiply conjunctional causal configurations of the considered social indicators are then established and analysed.

Findings

A consequence of using fsQCA, asymmetric causal configurations are identified for the relative high and low limiting levels of trust towards the police in the considered countries. The results offer novel insights into the relationship between social indicators and police trust, as well as expositing a nascent technique (fsQCA) that may offer future potential in this area.

Originality/value

This paper introduces a nascent technique (fsQCA) to analyse a major European data set relating to citizens perceptions of the police. The findings might prove useful for policing organisations as they develop strategies to maintain/improve the level of trust and confidence of citizens in the policing services they provide.

Details

International Journal of Emergency Services, vol. 4 no. 1
Type: Research Article
ISSN: 2047-0894

Keywords

Content available
Article
Publication date: 31 May 2022

Clare Torrible

This paper aims to explore the potential impact on policing by consent and trust in the police of diminished political and generalised trust.

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Abstract

Purpose

This paper aims to explore the potential impact on policing by consent and trust in the police of diminished political and generalised trust.

Design/methodology/approach

This paper draws on a range of academic literature on trust, the legal foundations of policing by consent, police occupational culture, disproportionality and neighbourhood policing.

Findings

An analytical framework is developed by recognising that policing by consent can be conceived as comprising two complementary facets, police state consent and police citizen consent and drawing lose mappings between police state consent and political trust and police citizen consent and generalised trust. This supports the argument that the importance of tackling disproportionality in policing practices and an increased emphasis on neighbourhood policing are not only valuable for reasons recognised in existing literature but also because they may bolster policing by consent in circumstances of reduced political trust and contribute to increased generalised trust across society.

Originality/value

This paper builds upon existing work on trust in the police and policing by consent to give novel insights into the importance of neighbourhood policing and tackling disproportionality. The analytical frame developed also highlights new areas for nuanced research questions in the field of trust and provides grounding from which policy objectives for policing can be developed.

Article
Publication date: 21 November 2016

Ivan Y. Sun, Yuning Wu, Ruth Triplett and Shun-Yung Kevin Wang

The purpose of this paper is to examine the effects of media exposure and political party orientation on public satisfaction with and trust in the police in Taiwan.

Abstract

Purpose

The purpose of this paper is to examine the effects of media exposure and political party orientation on public satisfaction with and trust in the police in Taiwan.

Design/methodology/approach

Survey data were collected from more than 2,000 respondents in three large metropolises and two rural counties in Taiwan in 2011. Multivariate regression was used to assess the effects of media exposure and political party affiliation on public satisfaction with and trust in the police, controlling for crime experience, neighborhood conditions, background characteristics, and locality.

Findings

Taiwanese who were exposed to media reports of police misconduct and believed in the authenticity of such reports were more likely to have lower levels of satisfaction with national police and trust in the police. Though it varied somewhat by whether it was satisfaction with national or local police, the Taiwanese respondents who identified themselves as supporters of the opposition party, or politically neutral, showed lower levels of satisfaction with and trust in the police than supporters for the ruling party. Respondents who shared the same political party orientation expressed higher levels of satisfaction with local police.

Research limitations/implications

The measures of media influence, while classic and straightforward, were relatively simple and future research should not only quantify the links between media use and public trust, but also develop a qualitative cultural understanding of the communicative roles that the media play in shaping public perceptions of the police. In addition, while this study relied on a scientific sampling procedure, the sample cannot completely represent the general population in Taiwan.

Practical implications

It is important for police departments to cultivate good relations with the news media and to adopt a balanced role between law enforcers who are capable of curbing crime and reducing fear of crime, and moral guardians who are willing to uphold community social cohesion and value structures.

Originality/value

Despite a growing number of studies on public assessments in the police in Taiwan, empirical research on the impact of media and political orientation on satisfaction with and trust in the police remains very limited. This study represents one of the first attempts to assess factors related to media and political party orientation in Taiwan.

Details

Policing: An International Journal of Police Strategies & Management, vol. 39 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 18 May 2015

Liqun Cao

The purpose of this paper is to differentiate clearly between three frequently used concepts found in the research literature on public perceptions of the police: confidence in…

4642

Abstract

Purpose

The purpose of this paper is to differentiate clearly between three frequently used concepts found in the research literature on public perceptions of the police: confidence in the police, satisfaction with the police and trust in the police.

Design/methodology/approach

Systemic literature review and thematic analysis are employed to assess each key term in the official English language dictionary and in the research literature. Their individual origins, their evolvement and their current usages are examined with great care.

Findings

The findings of the study suggest that the three phrases are indeed distinct in their connotation. It is concluded that “confidence in the police” is the preferred choice when we survey the citizenry about the level of support for the police and when the police is evaluated as a political institution.

Practical implications

Given that most criminologists believe that we are doing scientific research, it is our duty to be attentive to the pitfalls of lack of conceptual clarity.

Originality/value

The essay advances the conceptual clarification of one of the popular themes in the study of the police.

Details

Policing: An International Journal of Police Strategies & Management, vol. 38 no. 2
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 23 June 2020

Jisu Jeong and Seunghui Han

Citizen trust in police is important in terms of citizen consent to government policies and of police achieving their organizational goals. In the previous study, improvements in…

Abstract

Purpose

Citizen trust in police is important in terms of citizen consent to government policies and of police achieving their organizational goals. In the previous study, improvements in police policy, organizational operation and policing activities were developed to clarify which factors influence trust in police and how trust can be improved. This research raises the question, would changes in trust in police have an impact on trust in government? In this paper, this research question is discussed theoretically and the causal relationship analyzed empirically by applying OLS, ordered logistic, 2SLS and logistic regressions.

Design/methodology/approach

The basic analysis methods are to apply the OLS and the ordered logistic regression. OLS regression analysis is an analytical method that minimizes an error range of a regression line. The assumptions for OLS are: linearity, independence, equilibrium, extrapolation and multicollinearity issues. These problems were statistically verified and analyzed, in order to confirm the robustness of the analysis results by comparing the results of the ordered logistic regression because of the sequence characteristic of the dependent variable. The data to be used in this study is the Asia Barometer Survey in 2013.

Findings

Trust in police and citizen perception of safety are analyzed as important factors to increase trust in the government. The effects of trust in police are more significant than the effects of control variables, and the direction and strength of the results are stable. The effect of trust in police on trust in government is strengthened by the perception of safety (IV). In addition, OLS, ordered logistic regression analysis, which analyzed trust in central government and local government, and logistic regression analysis categorized by trust and distrust show the stability.

Research limitations/implications

This paper has implications in terms of theoretical and empirical analysis of the relationship between trust in police and trust in government. In addition, the impact of perception of safety on trust in police can be provided to police officers, policymakers and governors who are seeking to increase trust in government. This paper is also meaningful in that it is the microscopic research based on the citizens' survey. One of the limitations of macroscopic research is that it does not consider the individual perceptions of citizens.

Practical implications

The results of this paper can confirm the relationship of the virtuous cycle, which is perception of safety – trust in police – trust in government. The police will need to provide security services to improve citizens' perception of safety and make great efforts to create safer communities and society. Trust in police formed through this process can be an important component of trust in government. By making citizens feel safer and achieving trust in police, ultimately, trust in government will be improved.

Originality/value

The police perform one of the essential roles of government and are one of the major components of trust in government, but the police sector has been neglected compared to the roles of the economic and political sectors. These influences of macro factors are too abstract to allow specific policy directions to be suggested. If we consider trust in police, and factors that can improve trust in government, we can suggest practical policy alternatives.

Details

Policing: An International Journal, vol. 43 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 23 July 2021

Sung Lee and Jina Lee

The study aims to examine whether a baseline trait-level characteristic, in this case propensity to trust, impacts peoples' perception of procedural justice, police legitimacy…

Abstract

Purpose

The study aims to examine whether a baseline trait-level characteristic, in this case propensity to trust, impacts peoples' perception of procedural justice, police legitimacy, trustworthiness, obligation to obey and cooperation.

Design/methodology/approach

Using Hamm and colleagues' (2017) integrated framework of legitimacy (IFL) as the theoretical framework, the current research explores whether individual trait characteristic differences matter. Using a Korean survey in 2019 with 2188 samples aged 19 to 28, this study conducted structural equation modeling to assess the impact of propensity to trust on the latent factors of the IFL.

Findings

The results support the findings of the original IFL. Specifically, when it comes to citizens' perception of police legitimacy, propensity to trust positively and significantly impacts latent factors such as procedural justice, trustworthiness, trust and obligation to obey. However, it fails to impact cooperation in any capacity.

Originality/value

Perception of police legitimacy has been researched extensively by various scholars. Specifically, Tyler's (1990) procedural justice model has been the main focus of police legitimacy research for the past 30 years. However, the current study aims to explore the possibility of trait-level characteristic that may influence peoples' perception of police legitimacy. Specifically, the authors aim to assess individual propensity to trust tendency and its impact on police legitimacy.

Details

Policing: An International Journal, vol. 44 no. 6
Type: Research Article
ISSN: 1363-951X

Keywords

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