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Article
Publication date: 27 June 2023

K. Thirugnanasambantham, Pillai K. Rajasekharan, Vidya Patwardhan, G. Raghavendra and Shreelatha Rao

India has a marvelous distinction of hosting religious and cultural extravaganzas on an enormous scale, keeping in with its rich lineage and civilizational assortment. The…

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Abstract

Purpose

India has a marvelous distinction of hosting religious and cultural extravaganzas on an enormous scale, keeping in with its rich lineage and civilizational assortment. The philosophical threads of such festivals are eventually subjective well-being and spiritual awakening. In this context, the authors examine how the visitors' festival motivation culminates in life satisfaction and subjective well-being.

Design/methodology/approach

The study follows a theory-driven deductive approach to test the construed relationships. The data were collected from the sites of religious fiesta when the participants were immersed in their cultural fervor. The study uses structural equation modeling to examine the hypothesized model.

Findings

The study finds that place attachment and life satisfaction empirically mediate the relationship between festival motivation and subjective well-being. However, the relationship between place attachment and subjective well-being is not empirically strong when life satisfaction mediates their relationship.

Research limitations/implications

The study is based on a convenience sample and is limited to the visitors of local religious festivals. Future research must verify the suitability of the model in other types of festivals of other religions and different locations. Also, this research deliberates on the relationship between only four variables. Future researchers could discuss other variables such as authenticity, emotional solidarity, festival images, festival values, religious faith, etc. to develop a more robust model to explain the relationship between festival motivation and subjective well-being.

Practical implications

In India regardless of social strata, people are religiously conscious and inclined toward attending publicly celebrated religious festivals. The scale of these festivals is significant and given the scenario, the local Government has to join hands with the temple administration, local people and visitors to reap the full benefits of the festival. These temple festivals not only foster coordination and involvement among various stakeholders, but also invoke the devotion of the people to jointly organize the celebrations.

Social implications

As some of the religious festivals go beyond caste, creed and nationality, the celebrations should evolve as multi-cultural mass events uniting the societal cohesiveness, spirit and national culture. The variables chosen and results found in this study will surely support publicizing the significance of religious festivals in the region and provide an idea to the organizers and supporters to develop new strategies to promote similar events.

Originality/value

The results claim several implications for theory and practice. Theoretically, the study contributes to the literature on religious tourism and event management. Practically, the study discussions indicate the importance of disseminating the significance of religious festivals as a platform for local tourist attractions to generate social, cultural and economic benefits.

Details

International Journal of Event and Festival Management, vol. 14 no. 4
Type: Research Article
ISSN: 1758-2954

Keywords

Article
Publication date: 30 June 2021

Mohd Ismail Isa, Massoomeh Hedayati Marzbali and Siti Nursyahira Saad

One major challenge for urban planners and policymakers is how to strengthen and establish connections between humans and the environment. Evidence suggests that the physical…

Abstract

Purpose

One major challenge for urban planners and policymakers is how to strengthen and establish connections between humans and the environment. Evidence suggests that the physical characteristics of the environment enhance both place identity and user satisfaction. This study aims to investigate the mediating role of place identity in the relationship between place quality and user satisfaction in two waterfronts in Penang, Malaysia. However, only few studies have examined the impact of place quality on user satisfaction in waterfronts as natural outdoor recreation spaces.

Design/methodology/approach

A sample of 300 users was analysed via structural equation modelling, and results show that place quality is a second-order construct with three main dimensions.

Findings

These results support the theoretical findings in the literature that associate high place quality and place identity with user satisfaction. These results also support the mediating role of place identity in the relationship between place quality and satisfaction and can help policymakers create inclusive and attractive waterfronts that catalyse place identity and user satisfaction.

Originality/value

Place quality is an essential need for urban life with significant and extensive effects on the lives of residents nowadays. Organising physical activities can help attract more users to waterfronts and consequently increase their level of satisfaction. Local authorities, non-governmental organisations and local communities should also help in monitoring and maintaining the waterfronts.

Details

Journal of Place Management and Development, vol. 15 no. 2
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 25 July 2008

Andrea Insch and Magdalena Florek

A city's resident population is strategically the most valuable segment among those targeted by place marketing practitioners. Residents' quality of life and their satisfaction

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Abstract

Purpose

A city's resident population is strategically the most valuable segment among those targeted by place marketing practitioners. Residents' quality of life and their satisfaction with their city of residence should be the ultimate aim of place management. The aim of this paper is, therefore, to develop a conceptualisation of place satisfaction for city residents that can be applied by place managers.

Design/methodology/approach

By reviewing prior definitions and conceptualisations of the related concepts of quality of life and satisfaction, a model of city resident place satisfaction is presented.

Findings

From a broad survey of the literature, three main fields were identified that have dealt with satisfaction – psychology, sociology and human ecology, and marketing. Drawing on, and integrating insights from, these separate, yet interrelated fields, the concept of resident place satisfaction is established and then the identified components of the working model of resident place satisfaction are presented.

Practical implications

The tensions facing place managers in satisfying internal targets' interests are outlined, followed by examples of performance measures and indicators designed to support place managers' complex task of positively shaping the lifestyles of their city inhabitants, workers and pleasure seekers.

Originality/value

The sub‐field of place management and marketing has emerged in the last decade and recognises satisfaction with a place as important, but, as yet, this concept remains theoretically undeveloped. This paper draws on concepts from other, related disciplines to establish the concept of resident place satisfaction as a contribution to the theory and practice of place management.

Details

Journal of Place Management and Development, vol. 1 no. 2
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 6 December 2018

Lisa Källström and Jens Hultman

Using service-based logic as its theoretical lens, this study aims to approach residents’ place satisfaction in a novel way. The purpose is to explore residents’ perception of the…

Abstract

Purpose

Using service-based logic as its theoretical lens, this study aims to approach residents’ place satisfaction in a novel way. The purpose is to explore residents’ perception of the place in which they live and to shed new light on their place satisfaction.

Design/methodology/approach

The paper is based on explorative qualitative focus group research. Data were collected in two typical municipalities in southern Sweden. The sampling procedure was purposive, resulting in six focus groups, consisting of a total of 33 residents. The empirical material was transcribed and analyzed using a structured content analysis inspired by grounded theory.

Findings

A model for understanding residents’ perceptions of what constitutes a good place to live is introduced. The model shows that many value propositions are produced in the provider sphere, independent of the user, for example by the municipality or the business sector. Other value propositions are co-created in a joint sphere, meaning that the user is actively involved in the production of these value propositions. The resident then uses different value propositions to create value-in-use in the resident sphere, independent of the provider, and to co-create value-in-use in the joint sphere.

Originality/value

The study creates a bridge between the stream of research on place satisfaction and studies that take stakeholders and co-creation into consideration; it shifts from the prevalent provider perspective on place branding and static place attributes to a focus on the relationship between users and providers.

Details

Journal of Place Management and Development, vol. 12 no. 3
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 23 September 2020

Elif Aksel and Çağrı İmamoğlu

This paper aims to investigate the association of neighborhood location with place attachment and residential satisfaction.

Abstract

Purpose

This paper aims to investigate the association of neighborhood location with place attachment and residential satisfaction.

Design/methodology/approach

First, the authors reviewed the literature on place attachment and residential satisfaction, and then generated a questionnaire based on the scales from the literature. The authors surveyed 135 respondents in two neighborhoods of Ankara, a metropolitan city in Turkey: one in the city center, the other in a suburb. To analyze the data, first, factor analysis, and later, multivariate analysis of variance and correlation tests were conducted.

Findings

The results indicated that place attachment and residential satisfaction were positively correlated, in congruence with the related literature; however, neighborhood location appeared to be associated only with residential satisfaction. The theoretical and practical implications of the results are discussed with respect to the recent issues on housing.

Originality/value

The effects of neighborhood location on place attachment and residential satisfaction (by comparing two different residential areas of the city) have not been adequately examined in earlier studies. The study results provide an understanding of the effectiveness of residential location on improving place attachment and residential satisfaction and contribute to the existing literature. Although the study findings may not be generalized to other locations in Turkey, this study contributed to the previous studies on place attachment and residential satisfaction by providing data from Turkish residents, which is less often examined.

Article
Publication date: 7 December 2020

Olanrewaju Timothy Dada, Deborah Bunmi Ojo, Adewale Sheyi Popoola, Opeyemi Ayobami Agboba and Temitope Muyiwa Adebara

The purpose of this paper is to examine users’ satisfaction and attachment to beaches along the Atlantic Ocean in Lagos, Nigeria.

Abstract

Purpose

The purpose of this paper is to examine users’ satisfaction and attachment to beaches along the Atlantic Ocean in Lagos, Nigeria.

Design/methodology/approach

This study follows a quantitative research approach. For convenience, data were collected through a systematic random sampling technique, from 682 users in 10 of the 27 beaches in the study area.

Findings

The study revealed that users were overwhelmed by the natural beauty of the beach, the sand that makes sauntering and opportunities to network with other users. The overall results reveal a strong association of users’ reliance (place dependence) and identification with the beaches (place identity). As such, users’ satisfaction, identity with and dependence on the beach environmental attributes were influenced by factors such as uses and activities, comfort and image, sociability and access and linkages.

Research limitations/implications

The study can strengthen the development of design guidelines and social policy for beaches along the Atlantic Ocean, Nigeria. Hence, the view may not be generalizable to other beaches along the Atlantic Ocean with different social, economic, cultural and political settings.

Originality/value

To build meaningful and emotional connections in beaches of developing countries, the paper of this nature is vital as it will aid the development of design guidelines and social policy for beaches through the provision of physical and social features that enhance people-place relationships.

Details

Journal of Place Management and Development, vol. 14 no. 4
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 5 June 2018

Lujun Su, Yinghua Huang and Maxwell Hsu

The impact of destination reputation on tourists’ behavior has not received sufficient attention in the tourism literature. Built upon the signaling theory and the well-documented…

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Abstract

Purpose

The impact of destination reputation on tourists’ behavior has not received sufficient attention in the tourism literature. Built upon the signaling theory and the well-documented stimulus-organism-response framework, the purpose of this paper is to propose and assess a theoretical model that captures relationships among destination reputation, place attachment, tourist satisfaction, and the search for alternative destinations.

Design/methodology/approach

Using the covariance-based structural equation modeling technique, this study empirically tested the conceptual model with a convenience sample of Chinese tourists who visited a popular coastal urban tourism destination in China.

Findings

Findings reveal that destination reputation positively impacts perceived place dependence, place identity, and tourist satisfaction. In addition, place dependence positively affects tourist satisfaction, but place identity has no significant impact on tourist satisfaction. As expected, tourist satisfaction negatively influences tourists’ search for alternative destinations; however, place identity positively influences tourists’ search for alternative destinations.

Originality/value

Few studies in the tourism literature explore the role of destination reputation in the tourist decision-making process. The present study’s unique contribution lies in its examination of destination reputation on tourists’ behavior. In addition, this study includes the search for alternative destinations as an important behavioral outcome into the proposed model. Some tourists explore alternative destinations even though they are willing to revisit and spread positive messages about the destination they already visited. Therefore, the continuous searching behavior is worthy of investigation in tourism studies.

Details

Journal of Hospitality and Tourism Insights, vol. 1 no. 4
Type: Research Article
ISSN: 2514-9792

Keywords

Book part
Publication date: 3 August 2011

Hsing-Jung Tsai, Shih-Shuo Yeh and Tzung-Cheng TC Huan

Using the Chiayi International Band Festival (CIBF) as an example, this study attempts to examine the relationships between visitor involvement, visitor satisfaction, place

Abstract

Using the Chiayi International Band Festival (CIBF) as an example, this study attempts to examine the relationships between visitor involvement, visitor satisfaction, place attachment, and visitor loyalty. A survey was carried out from December 25, 2010, to January 3, 2011, and was able to obtain 400 valid responses. The study initially theorizes, based on literature review, that satisfaction contributes greatly to place attachment and loyalty, and visitor involvement is just an antecedent of satisfaction. However, the result indicates that visitor involvement is in fact a strong contributing factor of visitor loyalty. Furthermore, the study proposes that the casual relationship between visitor involvement and visitor satisfaction is indirect. The originally proposed model is then revised accordingly.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-0-85724-769-8

Keywords

Book part
Publication date: 3 August 2011

Wen-Xi Chen, Wu-Chung Wu and Tzung-Cheng TC Huan

Using Chiang Mai Night Safari, Thailand as a case, this research is to understand the relationship between service quality, place attachment, tourist satisfaction, and tourist…

Abstract

Using Chiang Mai Night Safari, Thailand as a case, this research is to understand the relationship between service quality, place attachment, tourist satisfaction, and tourist loyalty. A two-stage sampling approach is used while proportionate stratified sampling is applied to determine the strata sample size. A convenient sampling approach selects the participants within each stratum that involves choosing every element after a random start. Four hundred of 450 questionnaires are usable and analyzed the study. The result suggests an effective intermediary between service quality and tourist satisfaction. This study also adds managerial implications concerning service/product differentiation and competitive advantage over competitors. Meanwhile, future studies on destination personality uniqueness of destination emotions are suggested.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-0-85724-769-8

Keywords

Article
Publication date: 2 October 2019

Fabiana Gondim Mariutti, Mirna de Lima Medeiros and Daniel Buarque

The purpose of this paper is to investigate Brazilian residents’ internal perspectives in terms of their satisfaction with the country. The paper identifies the convergences and…

Abstract

Purpose

The purpose of this paper is to investigate Brazilian residents’ internal perspectives in terms of their satisfaction with the country. The paper identifies the convergences and divergences among factors related to the reputation of Brazil.

Design/methodology/approach

Residents’ perceptions were investigated by combining measurement scales based on previous studies in the literature; thus, a survey of 236 Brazilian citizens was employed, followed by exploratory factor analysis.

Findings

Two factors related to country reputation were identified. Factor 1, residents’ perceptions related to their overall satisfaction with Brazil, shows that Brazilians like and respect the country yet have low levels of trust – this dimension involves place attachment because of its emotional influences. Factor 2, representing residents’ perceptions of Brazil’s reputation abroad, shows that Brazilians think the country has a moderately positive image but not a desirable and good reputation abroad – these results indicate the need for improvements through governmental efforts.

Research limitations/implications

As this study opted for a comprehensive sample and not for a stratified sample, it was not possible to explore specific aspects regarding each region (Midwest, North, Northeast, Southeast and South) of the country. This type of detail could be interesting due to Brazil’s diversity. To identify destination-branding opportunities, further study should investigate Brazilian regions or cities from the residents’ point of view.

Practical implications

Interdisciplinary debate is encouraged among scholars, consultants, businesses and government authorities involved on the reputation of a country.

Social implications

Showing how the population feels about the country may offer ways of thinking about how to improve the satisfaction of these “ambassadors” of the brand Brazil, which could have impacts in the foreign perceptions about Brazil.

Originality/value

This study contributes to the understanding of country reputation by exploring residents’ perceptions and roles related to their satisfaction and attachment to Brazil.

Details

Journal of Hospitality and Tourism Insights, vol. 3 no. 2
Type: Research Article
ISSN: 2514-9792

Keywords

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