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Article
Publication date: 1 April 2000

Kristina Glitsch

This paper summarises the results of the consumer survey, which had been carried out in six European countries in order to obtain comparable information about consumer…

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3755

Abstract

This paper summarises the results of the consumer survey, which had been carried out in six European countries in order to obtain comparable information about consumer behaviour towards meat and perception of fresh meat quality. Quality evaluation of fresh meat in this study is supposed to consist of two phases: a stage previous to the actual purchase and a stage after the purchase while eating the meat. Concerning the first stage, it becomes obvious that for beef and pork the place of purchase plays a major role as quality indicator, while the price was distinctly considered to be least helpful. “Colour” is the most important intrinsic quality cue for all three meats. In the second phase of quality evaluation after purchase, “flavour” is one of the most significant quality characteristics. Concerning the safety of beef, pork and chicken, “freshness” was shown to be the most important indicator. Consequently, it would be advisable for producers and retailers to use appropriate signals in order to communicate “freshness” to the consumers. Concerns about meat are rated very highly in each of the countries. Trustworthy signals of meat safety are required, which are able to reduce the risk felt by consumers.

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British Food Journal, vol. 102 no. 3
Type: Research Article
ISSN: 0007-070X

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Book part
Publication date: 3 December 2016

Bharati Mohapatra

Abstract

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Community Management of Urban Open Spaces in Developing Economies
Type: Book
ISBN: 978-1-78560-639-7

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Article
Publication date: 1 May 2006

Nikos Manouselis and Constantina Costopoulou

An issue of increased interest in metadata research concerns finding ways to store, in the metadata of an information resource, data regarding the resource's quality. The…

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1799

Abstract

Purpose

An issue of increased interest in metadata research concerns finding ways to store, in the metadata of an information resource, data regarding the resource's quality. The purpose of this paper is to present a metadata schema that facilitates representation and storage of data related to the quality of an e‐commerce resource, the e‐commerce evaluation metadata (ECEM) schema.

Design/methodology/approach

A study of quality approaches that can be applied for the evaluation of e‐commerce resources is provided. The ECEM schema structure and elements are described. To demonstrate how ECEM can be used, two indicative examples are given: describing an e‐commerce quality approach, and storing quality evaluation results. A discussion about the validation and implementation of ECEM is also provided.

Findings

It has been demonstrated that ECEM can be effectively used to describe e‐commerce quality approaches. ECEM also facilitates the structured representation and storage of quality evaluation results. It is recommended that ECEM metadata be encoded using the eXtensible markup language (XML); thus, a corresponding XML schema has been produced.

Originality/value

Metadata about resources' quality has been developed ad hoc, according to the needs of each particular application domain, and cannot be applied in other contexts. E‐commerce is one application domain where no such contributions currently exist. ECEM is a step towards the reusable and interoperable storage of quality information in metadata. It is expected to facilitate a large number of potential applications, such as quality‐oriented search of e‐commerce resources and reusable storage of evaluation results.

Details

Online Information Review, vol. 30 no. 3
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 5 December 2018

Stefanie Wesselmann

In a knowledge-based society, one of the main driving forces of prosperity at city and regional levels is the ability to attract students and recently qualified graduates…

Abstract

Purpose

In a knowledge-based society, one of the main driving forces of prosperity at city and regional levels is the ability to attract students and recently qualified graduates. The purpose of this paper is to identify the urban factors that contribute to “attractiveness” from a student perspective and to subsequently analyse the influence of these factors on students’ location choices. In the corresponding case study, the criteria identified were used to evaluate student satisfaction with the German city of Osnabrück.

Design/methodology/approach

A multi-level empirical research concept was used to analyse the relevant criteria. Focus group discussions served as the basis to design and conduct a survey of almost 2,300 students in the university city of Osnabrück at the end of 2016. A follow-up study in November 2017 at two universities in Berlin provided data for comparison.

Findings

Accessible – safe – clean and with affordable housing: these terms sum up the core expectations that students have of an attractive city. In contrast to the findings of Richard Florida regarding the creative class, cultural opportunities, exciting nightlife and a multicultural population were not important factors among the survey participants.

Research limitations/implications

As the study was conducted in two cities only, the findings cannot be generalised. It should be replicated in at least five other cities to validate and compare the research findings presented here. Furthermore, this study focused on the factors influencing the attractiveness of the city as a whole. However, the attractiveness of a specific neighbourhood may be of greater relevance to the decision-making process. As housing plays a major role, students’ particular needs with regard to accommodation should also be examined at greater depth.

Practical implications

Insights generated by the empirical study provide relevant information that may assist city stakeholders in taking effective measures regarding place management to attract and retain students.

Originality/value

To date, little research has been undertaken to empirically examine the specific factors that German students look for when deciding where to study and live. The goal of this paper is to present new empirical insights concerning the quality-of-life factors that influence students’ decision-making processes.

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Article
Publication date: 5 August 2014

Jurgita Rudžionienė and Jaroslav Dvorak

The purpose of this paper is to define the problem and to initiate discussion on library evaluation as significant part of institutional evidence-based management from…

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3683

Abstract

Purpose

The purpose of this paper is to define the problem and to initiate discussion on library evaluation as significant part of institutional evidence-based management from public administration approach.

Design/methodology/approach

In order to fulfilling the purpose, special attention to present the concepts of valuing information, library performance evaluation, measurement, etc. is drawn, main evaluation functions are analysed. Economic aspects of information services vs intellectual ones are discussed. Consistent patterns and principles of public administration as well as possibilities of public administration influence in creation of systematic base of library performance evaluation as well as of information services impact to the user are analysed.

Findings

The paper provides insights about different aspects of information services evaluation. Results of analysis of economic aspects of information services vs intellectual ones are presented, consistent patterns and principles of public administration, possibilities of public administration influence in creation of systematic base of library performance evaluation as well as of information services impact to the user possibilities are presented.

Originality/value

The paper fulfills need to study how public administration could involve library evaluation as tool for evidence-based decision making.

Details

Library Management, vol. 35 no. 6/7
Type: Research Article
ISSN: 0143-5124

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Book part
Publication date: 3 December 2016

Bharati Mohapatra

Abstract

Details

Community Management of Urban Open Spaces in Developing Economies
Type: Book
ISBN: 978-1-78560-639-7

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Article
Publication date: 25 September 2019

Mohammadali Zolfagharian, Roberto Saldivar and Jerome D. Williams

The purpose of this paper is to examine the cognitive and affective dimensions of COO and the owned-by/made-in cue combinations in first-generation immigrant markets.

Abstract

Purpose

The purpose of this paper is to examine the cognitive and affective dimensions of COO and the owned-by/made-in cue combinations in first-generation immigrant markets.

Design/methodology/approach

The cognitive and affective dimensions were manipulated in a scenario-based experiment administered on 261 Mexican Americans in three product categories.

Findings

The cognitive and affective dimensions each have a distinct impact. When the two dimensions combine, the effect is stronger within the specialty product category, followed by the shopping product category, and, to a lesser extent, in the convenience product category.

Research limitations/implications

The cognitive dimension was represented by the country’s degree of political, economic and technological development, whereas the affective dimension was traced by examining immigrants who identify with the emotional and symbolic meanings associated with countries involved in the country of origin (COO) message.

Practical implications

Managers should pursue emerging COO research whose concepts and designs are congruent with today’s global consumer culture. The authors find support for the stand-alone effects of made-in and owned-by COO cues, as well as the effects of the cognitive and affective dimensions of COO. When COO messages combine both made-in and owned-by cues, the cognitive and affective dimensions may work synergistically, depending on the product category.

Originality/value

This study adds to the nascent literature that recognizes the multiplicity of consumer identities, and bridges the gulf between the conventional COO research and the increasingly multicultural nature of the marketplace.

Details

International Marketing Review, vol. 37 no. 1
Type: Research Article
ISSN: 0265-1335

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Book part
Publication date: 24 November 2010

Dirk Lewandowski

This chapter outlines how search engine technology can be used in online public access catalogs (OPACs) to help improve users’ experiences, to identify users’ intentions…

Abstract

This chapter outlines how search engine technology can be used in online public access catalogs (OPACs) to help improve users’ experiences, to identify users’ intentions, and to indicate how it can be applied in the library context, along with how sophisticated ranking criteria can be applied to the online library catalog. A review of the literature and the current OPAC developments forms the basis of recommendations on how to improve OPACs. Findings were that the major shortcomings of current OPACs are that they are not sufficiently user-centered and that their results presentations lack sophistication. Furthermore, these shortcomings are not addressed in current 2.0 developments. It is argued that OPAC development should be made search-centered before additional features are applied. Although the recommendations on ranking functionality and the use of user intentions are only conceptual and not yet applied to a library catalogue, practitioners will find recommendations for developing better OPACs in this chapter. In short, readers will find a systematic view on how the search engines’ strengths can be applied to improving libraries’ online catalogs.

Details

Advances in Librarianship
Type: Book
ISBN: 978-1-84950-979-4

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Article
Publication date: 1 August 2016

Sajad Rezaei, Muslim Amin, Minoo Moghaddam and Norshidah Mohamed

The purpose of this study is to examine the impact of service quality, perceived usefulness and users’ cognitive satisfaction to determine the third-generation (3G) mobile…

Abstract

Purpose

The purpose of this study is to examine the impact of service quality, perceived usefulness and users’ cognitive satisfaction to determine the third-generation (3G) mobile phone users’ behavioural retention in using 3G telecommunications services.

Design/methodology/approach

A total of 243 valid questionnaires were collected from 3G users in the Klang Valley, Malaysia. The combination of partial least squares (PLS) path modelling approach and structural equation modelling (SEM; PLS-SEM) technique was used to analyze the measurement and structural model.

Findings

Our empirical assessment supports the proposed research hypotheses and further suggests that service quality is a second-order reflective construct comprising navigation and visual design, management and customer service and system reliability and connection quality.

Originality/value

Prior studies have examined the impact of service quality, perceived usefulness, overall users’ satisfaction and behavioural intention on an information system in general. This study is among the few studies that have attempted to gain insights into 3G users’ post-adoption experience with telecommunications services.

Details

Nankai Business Review International, vol. 7 no. 3
Type: Research Article
ISSN: 2040-8749

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Book part
Publication date: 30 July 2018

Abstract

Details

Marketing Management in Turkey
Type: Book
ISBN: 978-1-78714-558-0

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