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Open Access
Article
Publication date: 10 May 2021

Fabiana Gondim Mariutti and Janaina de Moura Engracia Giraldi

The purpose of this paper is two-fold: to expand the understanding of brand equity for places (e.g. countries, regions or cities) and propose two frameworks to increase its value.

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Abstract

Purpose

The purpose of this paper is two-fold: to expand the understanding of brand equity for places (e.g. countries, regions or cities) and propose two frameworks to increase its value.

Design/methodology/approach

By interviewing international participants, this study was exploratory and interpretative; thematic analysis was performed for a broader understanding about place brand equity.

Findings

The Roadmap of Brand Equity is provided by proposing three “pathways” founded on core value drivers as “road signs” (potential influences or main variables of the value of a place brand), which are required to be strategically monitored and aligned to place branding activities to enhance the value of a city, region or country. Value drivers of place brand equity and the roadmap of place brand equity are proposed through the figures.

Research limitations/implications

A natural progression of this study is the investigation of place brand equity by applying statistical procedures for measuring places. Due to specific locations’ (often) unfavorable and threatening reputations worldwide, the key value-drivers (government initiatives, stakeholders' perceptions, residents’ engagement, news media, social media and real data indexes) are noted as influential partakers – either separated or combined – when analyzing their brand equity.

Practical implications

Both proposed archetypes suggest applications for several co-creators involved in public or private places, which can be beneficial for both emerging and non-emerging countries, regions or cities. Furthermore, both may be applied to the analysis of other places (e.g. universities, schools, museums, public squares, airports, hospitals, etc.).

Social implications

This study may inspire planning and actions for public policies, including private partnerships, government initiatives and practical endeavors.

Originality/value

This is one of the first studies to perform an analysis of brand equity of places under a qualitative approach and to propose strategical frameworks for both research and practice.

Details

RAUSP Management Journal, vol. 56 no. 2
Type: Research Article
ISSN: 2531-0488

Keywords

Article
Publication date: 6 April 2012

Passent Tantawi and Amr Youssef

Branding issues and corporate social performance (CSP) are growing in importance for both companies and customers. In place marketing, places could be branded as each place should…

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Abstract

Purpose

Branding issues and corporate social performance (CSP) are growing in importance for both companies and customers. In place marketing, places could be branded as each place should define and communicate its competitive advantages effectively and adapt to fit the needs of place customers. On the other hand, in Egypt, a major challenge for marketers is retail banking which is experiencing significant changes and entails the marketing of intangible services rather than tangible products. The purpose of this paper is to provide a useful starting point to consider retail banks as place brands, and advise place brand managers about how to integrate their values with CSP and branding issues.

Design/methodology/approach

The study is quantitative in nature, focusing on the relationship between CSP measures and place branding through enhancing brand equity. A total of 220 self‐administered surveys were distributed among bankers and investors of two Egyptian‐based retail banks listed in the CASE (Cairo and Alexandria Stock Exchange).

Findings

Results indicated that there is a lack of association between CSP measures and brand equity measures of retail banks in Egypt. Findings yield useful insights for both academics, and corporate and brand practitioners about the importance of synthesizing brand equity of a place with CSP in the banking sector.

Research limitations/implications

A longitudinal and qualitative research is required to investigate how customers perceive retail banks' brands in Egypt and whether or not they value banks applying CSP. A quantitative study should be conducted on a larger sample to generalize findings within the banking sector.

Practical implications

CSP is mainly driven by external pressures such as pressure of international financial institutions. This will only encourage passive compliance without any effective change on the ground in terms of greater corporate accountability and transparency. Banks should emphasize their CSP to develop or enhance their brand equity.

Social implications

Results depicted that if the individuals themselves can conduct their businesses in an ethical and sustainable manner, then companies will inevitably conform to any external CSP standard that will be utilized in the development of place brands image and the welfare of the society.

Originality/value

Limited research has addressed the relationship between CSP and place branding. This study draws a model that investigates the relationship between applying corporate social responsibility (CSR) and place branding through improving brand equity of retail banks in a developing country, namely Egypt. Results of this research might be of interest to companies, practitioners, and society concerning the role of CSR in developing a place brand.

Details

African Journal of Economic and Management Studies, vol. 3 no. 1
Type: Research Article
ISSN: 2040-0705

Keywords

Article
Publication date: 10 October 2016

Chung-Shing Chan, Mike Peters and Lawal M. Marafa

This paper aims to present an approach by which to assess the potential of branding a particular type of place resource or feature.

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Abstract

Purpose

This paper aims to present an approach by which to assess the potential of branding a particular type of place resource or feature.

Design/methodology/approach

A review was conducted to analyse three key periodicals (Journal of Brand Management, Place Branding and Public Diplomacy and Journal of Place Management and Development) in the field of branding and place branding between 2000 and 2011. These three periodicals are recognized as the three leading periodicals of place branding, and they followed the clear establishment and development of the field of place branding.

Findings

Familiarity, favourability and uniqueness are the three dimensions that give a quick indication of the level of place brand equity, and in turn they represent the level of place brand potential.

Research limitations/implications

In the literature, brand potential is not well conceptualized. This paper identifies this knowledge gap through a review of place branding studies, and it closes the gap by connecting brand potential with place brand equity.

Originality/value

This paper suggests practical and research directions by which to study these three dimensions to generate valuable brands for places.

Details

Journal of Place Management and Development, vol. 9 no. 3
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 13 March 2009

Björn P. Jacobsen

Many post‐industrial cities are characterised by the effects of globalisation, de‐regulation, regionalisation and technological developments. The application of supply‐side…

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Abstract

Purpose

Many post‐industrial cities are characterised by the effects of globalisation, de‐regulation, regionalisation and technological developments. The application of supply‐side strategies to meet the challenges arising from these effects has contributed to the homogeneity of places which economic development professionals try to escape by creating place brands. Considerable resources are allocated to such place marketing efforts – so far without being able to measure the impact. The aim of this paper is to present a framework to analyse place brand equity from the foreign direct investor's point of view in an attempt to identify the place brand actuators which contribute to (more) efficient place brands.

Design/methodology/approach

Based on literature research, customer‐based FMCG brand equity models are analysed and adapted to the characteristics of places.

Findings

It is expected that the behaviour of the place brand customer (i.e. the decision to invest in a certain place) depends on the assessment of the place brand values which in turn are derived from the perception of place brand assets. These findings have been included in the investor‐based place brand equity (IPE) framework. Applying the IPE framework to place brands enables the development of more efficient place brands, making better use of public funds and thus increasing the acceptance of place branding efforts.

Research limitations/implications

The IPE framework is based on the application of (modified) FMCG approaches to places. The resulting framework will need empirical verification.

Originality/value

The branding of places as an attempt to attract investors has become a popular approach for place marketing professionals. Assessment of place brand equity reveals whether such approaches are efficient. Based on assessment of efficiency, suggestions for the improvement of place brands can be identified.

Details

Journal of Place Management and Development, vol. 2 no. 1
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 7 October 2014

Joshua J. Daspit and Staci M. Zavattaro

The purpose of this article is to integrate organizational capabilities into the place branding process to showcase how a lead destination marketing organization (DMO) can…

Abstract

Purpose

The purpose of this article is to integrate organizational capabilities into the place branding process to showcase how a lead destination marketing organization (DMO) can influence a customer-based brand equity outcome. Doing so highlights the strategic, relational nature of place branding. The authors focus specifically on first- and zero-order capabilities, integrating absorptive capacity (first-order) and an innovation capability (zero-order) into a place branding framework. We define an innovation capability within a place branding context and offer absorptive capacity as a mechanism through which DMO leaders can exploit external knowledge acquisition.

Design/methodology/approach

The paper presents a theoretical framework of the place branding process that integrates firm capabilities. A framework based on analyzing existing place branding models and integrating organizational capabilities, which find root in strategic management literature, was developed.

Findings

Findings indicate that existing frameworks address operational and customer capabilities in some manner yet largely ignore innovation capabilities. A definition of an innovation capability for place brand managers and scholars is offered, and offer absorptive capacity as means to integrate external knowledge into the DMO. Utilizing multiple levels of capabilities allows a firm to influence customer-based brand equity. Testable propositions based on the authors' framework are offered.

Practical implications

Managerial implications of integrating stakeholder capabilities into place branding include appreciating a culture of innovation within DMOs, learning from external stakeholders meaningfully and regularly and encouraging creative thinking that can produce new processes, policies or services.

Originality/value

By integrating organizational capabilities, attention is drawn to internal aspects of the place branding process the place can control directly. Capabilities dictate how an organization sees itself; learns from its stakeholders; and then integrates that knowledge into organizational, stakeholder and innovation capabilities. Therefore, capabilities are inherently internal mechanisms through which a DMO can influence place brand outcomes, which are understood here as brand equity elements.

Details

Journal of Place Management and Development, vol. 7 no. 3
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 5 May 2015

Magdalena Florek

– This paper has two purposes in mind: to present the model of destination brand equity as well as its managerial implications for city brand management.

Abstract

Purpose

This paper has two purposes in mind: to present the model of destination brand equity as well as its managerial implications for city brand management.

Design/methodology/approach

Based on a model developed by the author in 2011 which adopts a consumer-based approach to assessing place/destination brand equity, brand equities for two Polish cities were calculated. The research was conducted in two stages on a sample of 800 Poles. Its detailed results served as a basis for a comparison of the two cities’ brand equities.

Findings

The general results show the strength of the cities’ brand equities while the detailed results show the strengths and weaknesses of the specific city brands broken down to the types of respondents and according to the brand equity dimensions.

Research limitations/implications

The discussion and results are based on two cities only, in one country.

Practical implications

The results of the city brand equity survey provide place marketers with information about the existing structure of brand equity and the elements of brand equity which may reinforce a city brand in the consumers’ (potential and current tourists’) eyes. Such an assessment also enables to track destination brand changes over time and in relation to other city destinations. The results offer therefore city managers the knowledge of brand areas which require attention and intervention.

Social implications

The model presents provides place managers with information related to the necessary social support of the residents of destination.

Originality/value

The paper presents comprehensive and original research results of a research into city destination brand equity conducted on a representative national sample. A strong theoretical concept is combined with practical results.

Details

International Journal of Tourism Cities, vol. 1 no. 2
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 25 June 2020

Deepa Jawahar, Vinney Zephaniah Vincent and Anju Varghese Philip

All touristic cities have their unique attributes to showcase and differentiate themselves from others. This distinctive attribute is the unique selling product or tourism product…

Abstract

Purpose

All touristic cities have their unique attributes to showcase and differentiate themselves from others. This distinctive attribute is the unique selling product or tourism product of a particular city. It could be an art form, culture, regional climate, food and festival. Literature indicates that the identity of the entire city would be affected by such tourism products. The purpose of this study is to analyse the influence of the ‘image’ of an Art-event to city branding. The study also examines the mediating role of ‘city attachment’ in the relationship between event image and city brand equity.

Design/methodology/approach

In all, 432 samples have been collected from visitors to one of the biggest contemporary art events in India – the “Kochi-Muziris Biennale – 2018,” conducted in the city of Cochin, situated in Kerala, the southernmost state of India.

Findings

Results show that the direct relationship between event image and city brand equity is stronger than the hypothesised path through the mediating role of city attachment.

Research limitations/implications

This study provides a better understanding of the event image and its importance in creating the host city’s brand equity. It contributes to both the practitioners and tourism researchers.

Originality/value

This study looks at the event image through functional and affective aspects and its influence on city attachment and city brand equity.

Details

International Journal of Tourism Cities, vol. 6 no. 3
Type: Research Article
ISSN: 2056-5607

Keywords

Article
Publication date: 24 July 2023

Chung Shing Chan and Wan Yan Tsun

This study aims to propose resident-based brand equity models on green, creative and smart development themes through a multi-sample telephone survey on Hong Kong residents (n

Abstract

Purpose

This study aims to propose resident-based brand equity models on green, creative and smart development themes through a multi-sample telephone survey on Hong Kong residents (n = 751).

Design/methodology/approach

This research adopted a quantitative approach with a round of questionnaire-based survey carried out anonymously on adult citizens who have stayed in Hong Kong for more than one year. Telephone survey was performed by a professional survey research centre with trained interviewers between May and July 2022.

Findings

The study identifies the magnitude of these city brand equity attributes and reconfigured their composition under separate samples of Hong Kong residents. The results reveal the relatively stronger brand equity for developing Hong Kong as a smart city brand compared with green and creative branding.

Research limitations/implications

The research findings might carry a major limitation of varied interpretations and stereotypes of each city theme (green, creative and smart) by local residents. To minimize the expected bias, two core questions were added to provide respondents with information on each theme before the main survey questions. The questions’ wording was also simplified to ensure the constraint and inconsistency of layman effect.

Practical implications

The common attributes across the themes, including distinctiveness, uniqueness, confidence, positive image, liveability, long-term residence, feature familiarity and top-of-mind, indicate the most prominent aspects of brand equity formation and enhancement. Since urban sustainability does not follow a single path of strategies and infrastructure development, city brand process should also follow a selective approach, which clearly identifies a multiplicity of local interests that could create the best outcomes and the strongest brand equity for the city.

Originality/value

The factor allocation and regression analysis elucidate different configurations of the determining factors with a three-factor model for green city brand equity and two-factor models for the other ones. The findings encore some previous studies supporting the differentiation between common attributes and distinctive attributes, and the overlapping approach to unleash the strongest integration of attributes of brand equity.

Details

Journal of Place Management and Development, vol. 17 no. 1
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 4 December 2017

Evan Cleave and Godwin Arku

The purpose of this paper is to systematically review and evaluate critically what is known about the attempts made to quantify the influence of place branding from a geographic…

Abstract

Purpose

The purpose of this paper is to systematically review and evaluate critically what is known about the attempts made to quantify the influence of place branding from a geographic perspective. In particular, this study reviews how scholars have conceptualized and measured place branding influence and provides directions for future research.

Design/methodology/approach

Through a systematic review of seven databases using an a priori defined search string, 39 articles attempting to quantify place branding influence were identified. These studies were reviewed and the paper information was used to explore how place branding research has thus far quantified branding’s influence.

Findings

There is a clear compatibility between place branding and human geography research domains, with a potential for place branding influence to be conceptualized through the sense-of-place, which has implications for place equity and consumer decision-making. Much of the existing studies have conceptualized influence through place equity, revealing potential performance indicators for its quantification.

Research limitations/implications

This study is based on research papers that attempt to quantify the effectiveness of place branding of urban areas. Limitations include the exclusion of qualitative studies which may provide alternative approaches to determine place branding outcomes.

Originality value

As a systematic review, the main contribution of this paper is a contemporary overview of how place branding influence has been quantified. It also provides valuable insights into the policy formulation and its implementation.

Details

Journal of Place Management and Development, vol. 10 no. 5
Type: Research Article
ISSN: 1753-8335

Keywords

Book part
Publication date: 4 December 2018

Chung-Shing Chan and Lawal M. Marafa

This chapter explores the concept of branding in a contemporary competitive arena of places. The multi-dimensional interpretations of places offer a variety of possibilities to…

Abstract

This chapter explores the concept of branding in a contemporary competitive arena of places. The multi-dimensional interpretations of places offer a variety of possibilities to better understand the true essence of destination branding. One of the common interpretations of places is through the study of their images, as destination branding requires a thorough understanding of destination image. The important foundation and relation of destination image are specified and explained. The notion of destination branding has evolved from the fields of marketing and urban studies and has become a cross-disciplinary research area. Thus, the researchers explain that destination branding as well as ‘place branding’ are dynamic concepts that are being continuously being explored in academia for the benefit of practitioners in travel and tourism. This chapter suggests that the use of brand equity is also one of the frontier areas of study in ‘place branding’ as it emphasises the need to thematise destinations (e.g. for their historical heritage, cultural value, natural attractions, etc.) and places for residence (e.g. as green cities, creative cities, smart cities, etc.).

Details

The Branding of Tourist Destinations: Theoretical and Empirical Insights
Type: Book
ISBN: 978-1-78769-373-9

Keywords

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