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Article
Publication date: 26 October 2018

Pedro Isaías, Tomayess Issa and Piet Kommers

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393

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Journal of Information, Communication and Ethics in Society, vol. 16 no. 4
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 14 November 2016

Tomayess Issa, Pedro Isaías and Piet Kommers

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3474

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Journal of Information, Communication and Ethics in Society, vol. 14 no. 4
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 20 November 2017

Eugenia Smyrnova-Trybulska, Nataliia Morze, Piet Kommers, Wojciech Zuziak and Mariia Gladun

This paper aims to discuss issues related to science, technology, engineering and mathematics (STEM) education. It is emphasized that the need to prepare students with…

Abstract

Purpose

This paper aims to discuss issues related to science, technology, engineering and mathematics (STEM) education. It is emphasized that the need to prepare students with twenty-first-century skills through STEM-related teaching is strong, especially at the elementary level. The authors present selected previous experiences, publications, research into the study topic, and review examples of primary school robotics and programming curricula, as well as associated educational activities. The authors stress that workshops, using kits to build and programme robots, are a modern form of interdisciplinary education of children and youth.

Design/methodology/approach

The rationale for conducting such activities in schools is found in the European reference framework in the context of training of key competences. Classes in robotics – if properly taught – will have an impact on the development of mathematical literacy and scientific–technical information and social competences. At the same time, competence is understood to mean a combination of knowledge, skills and attitudes appropriate to the situation. Besides, an analysis is presented of basic legal regulations in this matter as well as results of a survey, conducted in Poland and Ukraine among in-service teachers and prospective teachers.

Findings

The study was carried out with the participation of 91 primary school teachers and future teachers in the province of Silesia and at the University of Silesia in Poland, and in Ukraine, at Borys Grinchenko Kyiv University. The survey contained 15 questions about the pedagogical research “Robotics and children”. The study was carried out to determine the needs of modern education to introduce the basics of robotics in the educational process of primary school.

Originality/value

It can be expected that the findings from the prior Polish and Ukrainian surveys can be extrapolated into curricula for secondary schools and vocational education and training (VET) in the coming years.

Details

Interactive Technology and Smart Education, vol. 14 no. 4
Type: Research Article
ISSN: 1741-5659

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Article
Publication date: 3 March 2020

Tomayess Issa, Pedro Isaias and Piet Kommers

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192

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Journal of Information, Communication and Ethics in Society, vol. 18 no. 2
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 30 October 2018

Eugenia Smyrnova-Trybulska, Nataliia Morze, Olena Kuzminska and Piet Kommers

This paper aims to describe the popular trends and methods and ICT tools used for mapping and visualization of scientific domains as a research methodology which is…

Abstract

Purpose

This paper aims to describe the popular trends and methods and ICT tools used for mapping and visualization of scientific domains as a research methodology which is attracting more and more interest from scientific information and science studies professionals. Science mapping or bibliometric mapping is a spatial representation of how disciplines, fields, specialties and individual documents or authors. The researchers analysed Bibexel, Pajek, VOSViewer, programmes used for processing and visualization of bibliographic and bibliometric data, within the framework of the implementation of IRNet research network project and activities and presented several examples of visualisation.

Design/methodology/approach

Among the main indicators of research effectiveness – bibliometric indicators – is a powerful information tool to support the development of science. Practical research methods were prepared using the programs: Bibexel (metadata analyses), program Pajek: graph editing and visualization of the graph structure of co-authorship – using the method of Kamada-Kawai and VOSviewer: a computer program for creating maps based on network data and for visualizing and exploring these maps. The main features of VOSviewer can be summarized for creating maps based on network data, visualizing and exploring maps.

Findings

The cited references and keywords are used to analyse in particular the intellectual base used by the research field or to analyse documents that cite the same references.

Originality/value

The authors of the paper, who are researchers of the European IRNet project and international research network, described and analysed certain bibliographic results of these activities using methods of mapping and visualization of scientific domains.

Details

Journal of Information, Communication and Ethics in Society, vol. 16 no. 4
Type: Research Article
ISSN: 1477-996X

Keywords

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977

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Journal of Information, Communication and Ethics in Society, vol. 12 no. 3
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 5 August 2014

Cecili Kwok

The aim of this study is to study the implementation of G2B initiatives for small- and medium-sized enterprises (SMEs) in Hong Kong, focusing on the underlying importance…

Abstract

Purpose

The aim of this study is to study the implementation of G2B initiatives for small- and medium-sized enterprises (SMEs) in Hong Kong, focusing on the underlying importance, benefits and challenges.

Design/methodology/approach

The context of this study was initially established based on comparisons with B2B initiatives. However, it is also learned from the literature that the transformational aspect of e-Government development has not been materialized, whereas the extended web assessment method (EWAM), the three-ring model and DeLone and McLean’s IS success model were therefore identified to derive and build the theoretical G2B success model, thereby developing the online survey instrument of this study. Specifically, a positivist paradigm was adopted to investigate the impact of each G2B success factor on the overall satisfaction with using the G2B systems under examination from the perspective of SMEs, rather than simply placing emphasis on the number of electronic services provided and the investments spent.

Findings

The research findings were compiled based on both the multiple regression analysis and EWAM analysis results, thus making the necessary improvements in the appropriate service aspects of the G2B systems concerned.

Originality/value

The main study concluded that prevalent G2B initiatives in Hong Kong have been largely connected to pursuing conservative paradigms in public service provision. The new e-Government strategic agenda is therefore laid out for increasing the overall transparency of new public management based on the provision of resilient-based public services, thereby advancing the democratic empowerment of all the G2B stakeholders involved and also maximizing the multifold effects of value creations.

Details

Journal of Information, Communication and Ethics in Society, vol. 12 no. 3
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 5 August 2014

Jane See Yin Lim, Shirley Agostinho, Barry Harper and Joe Chicharo

This study aims to investigate the perceptions, acceptance, usage and access to social media by students and academics in higher education in informatics programs in…

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2459

Abstract

Purpose

This study aims to investigate the perceptions, acceptance, usage and access to social media by students and academics in higher education in informatics programs in Malaysia. A conceptual model based on Connectivism and communities of practice (CoPs) learning theory was developed and were used as a basis of mapping the research questions to the design frameworks and the research outcomes. A significant outcome of this study will be the development of a design framework for implementing social media as supporting tools for student engagement and teaching and learning of informatics programs in higher education institutions (HEIs) in Malaysia.

Design/methodology/approach

A mixed-method research methodology with a significant survey research component was employed for this research. This methodology focused on collecting and analyzing quantitative and qualitative data to better understand the research problems. For this study, a mixed-method sequential transformative research strategy based on a QUAN-Qual model was used in the data collection process. Mixed-method research methodology is considered to be most appropriate for this study, as it allows the researcher to gather multiple forms of data from diverse audiences such as educators, administrators and students.

Findings

The findings show the close matched of the ownership, amount of hours spent online, types of social media technologies (SMTs) used and pattern of usage between informatics and non-informatics students. It also shows that many students and instructors have started to explore and accept the use of SMTs as a tool for engaging with their institution and their peers as well as for teaching and learning purposes. Innovative institutions need to understand the critical success factors and the barriers that restrict the implementation of SMTs within the HEI to take advantage of the opportunities offered by SMTs in higher education.

Research limitations/implications

The surveys and interview participant, in part, are self-selecting, so the data collected cannot be claimed to be representative of the population. However, because of the relatively large number of participants, it can be considered that the findings are indicative. Other limitation includes the depth of data that can be collected using this methodology.

Practical implications

There is wide range of social media usage in educational settings now being reported, but many issues are still unexamined. Limited studies have been focusing on the educators’ readiness, acceptance or refusal in integrating social media into their courses, the perceived effectiveness of the tools and student outcomes for their learning. The central outcome of this research will be the development of a design framework that will be used as a guide for Malaysian HEIs and informatics academics to engage students using SMTs in creating effective learning communities for informatics programs.

Social implications

The framework will have implication for the social interaction and engagement of students with their institution.

Originality/value

Very little work has been reported on student and academic engagement, their perspectives and perceived effectiveness of social media usage in higher education, especially in the Malaysia context. Most of the research focused only on the quantitative research with students from universities in the USA and Australia, with an emphasis mainly on student’s perception and acceptance. There are calls for more research to examine how social media is perceived and accepted by students and academics for teaching and learning, especially in Malaysia.

Details

Journal of Information, Communication and Ethics in Society, vol. 12 no. 3
Type: Research Article
ISSN: 1477-996X

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Article
Publication date: 5 August 2014

Aidrina binti Mohamed Sofiadin

The purpose of this paper is to present a descriptive literature review and a classification scheme for studies on sustainable development, e-learning and Web 3.0 that…

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1226

Abstract

Purpose

The purpose of this paper is to present a descriptive literature review and a classification scheme for studies on sustainable development, e-learning and Web 3.0 that contribute toward sustainable e-learning. The aims are to discover and highlight some ideas on developing a sustainable learning in higher education in Malaysia.

Design/methodology/approach

The paper examines the elements of e-learning, technology, application, sustainable development and teaching and learning principles that contribute toward a sustainable e-learning through a descriptive literature review approach and a classification scheme.

Findings

The findings show that even though sustainable e-learning research is still limited, contributions to sustainable e-learning were recognized and some ideas and perspectives for the development of a sustainable e-learning framework were identified. Furthermore, this paper identified the gaps in the findings; therefore, this paper will try to minimize these gaps through the initial sustainable e-learning framework.

Originality/value

The paper is expected to provide further ideas of developing a sustainable e-learning framework, as well as the importance of a sustainable e-learning to provide quality learning through technology, application, sustainable development and teaching and learning principles perspectives.

Details

Journal of Information, Communication and Ethics in Society, vol. 12 no. 3
Type: Research Article
ISSN: 1477-996X

Keywords

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Article
Publication date: 5 August 2014

Karthik Vilapakkam Nagarajan

– The purpose of this paper is to examine institutional influences on the customer service (CS) and complaints handling (CH) practices of the Australian Internet industry.

Abstract

Purpose

The purpose of this paper is to examine institutional influences on the customer service (CS) and complaints handling (CH) practices of the Australian Internet industry.

Design/methodology/approach

The study adopted a qualitative research methodology using semi-structured interview as a research method. The study was informed by constructivist/interpretive research paradigm approaches to knowledge. Eleven senior executives from key Internet industry stakeholder organizations were interviewed.

Findings

Using the neo-institutional theory lens, this study found that the institutional forces (regulatory, customer and competition pressures) played a pivotal role in bringing all Internet industry stakeholders together to address CS/CH shortcomings in the old Telecommunications Consumer Protection (TCP) Code 2007. This led to significant changes to the CS/CH practices detailed in the revised TCP Code 2012. The study findings revealed that frequent and fateful collaborations between central institutional actors have led to the emergence of organizational fields. The actors identified in the emerging organizational fields actively influence the CS/CH practices and the subsequent implementation of the practices in vLISPs.

Research limitations/implications

The study focused on the functional aspects of service quality (SQ). Technical aspects of SQ is equally important, and future research needs to consider both aspects of SQ when assessing overall performance of vLISPs.

Practical implications

The study findings encourage vLISP managers to continue collaboration with external stakeholders and develop customer-friendly practices that deliver desirable CS/CH outcomes.

Social implications

The study findings revealed that when all vLISP industry stakeholders collaborate with each other on a focal issue, there is noticeable progress towards development of CS practices that will contribute to a better CS experience.

Originality/value

An evidence-based approach was used towards understanding and explaining how and why institutional actors of technology-based service organizations act together. A significant contribution arising from this study is the identification and discussion of emerging organizational fields comprising the central actors in the Internet industry. These emerging organizational fields have the potential to develop into mature organizational fields and inform future CS/CH practices and consumer protection policies in the Australian Internet industry.

Details

Journal of Information, Communication and Ethics in Society, vol. 12 no. 3
Type: Research Article
ISSN: 1477-996X

Keywords

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