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The purpose of this paper is to propose a sensor system and its measuring strategy. The proposed system is regarded as a total system of a robot and a sensor. It can make full use of a robot's degrees of freedom (DOF) for not only locomotion but also sensing.

The sensor system is composed of a connected crawler robot and a simple sensor unit. The connected crawler robot consists of five connected flat crawler stages; each stage has motor‐driven crawlers on its left and right side. The left and right crawlers are driven by motors independently. The five stages are connected by motor‐driven joints, which can be arbitrarily controlled. The sensor unit is made up of a position sensitive detector and two active joints. Generally, all sensors have a measurable range limit. If the object is bigger than the measurable range, it is impossible to recognize the object's shape. However, this sensor system compensates for this problem due to a combination of sensor unit's motion and robot's motion. The robot's DOF are ordinarily used for going forward. In this moving, if the sensor detects a bigger object than its measurable range, the robot's DOF are used for lifting up sensor unit. Therefore, the robot's DOF are exploited for both locomotion and scanning.

The experiment was done by using proposed measurement strategies. Through this experiment, the maximum distance error was 0.037 m, that fulfils the required sensor's accuracy. This experiment confirmed that the measurable range was expanded by making full use of the robot's DOF and sensor's DOF. The robot's DOF which is ordinarily used for moving is applicable to expand measurable range. Therefore, it was possible to expand measurable range by making full use of the robot's DOF without mounting extra equipments or mechanism on the robot. Hence, it was enable to exert enough sensing function even if the sensor's structures and robot's structure are also simple, by using both the robot and the sensor's functions effectively and simultaneously.

General existing mobile robot systems have both mobile function and sensing function, they are completely separate. However, this sensor system is regarded as a total system of robot and sensor. It can make full use of a robot's DOF for not only locomotion but also sensing. This sensor system makes full use of a robot's DOF. Hence, it is enable to exert enough sensing function even if the sensor's structure and robot's structure are also simple. There is originality on this point.

This study aims to investigate the risks associated with managing the dispersed knowledge in inter-organizational arrangements for innovation. Specifically, it proposes a model to analyze the knowledge management risks in open innovation, applied in four steps.

Initially, the authors carried out a systematic literature review (SLR) on the concepts that connect knowledge management, inter-organizational arrangements for innovation and risks. The SLR results led to a complementary theoretical review on the conceptual elements in question. Based on the findings, the authors have developed a model to analyze the knowledge management risks in open innovation, which was validated by experts. It was then studied the case of GOL Airlines, a company that uses innovation to overcome the paradox between low-cost and full service in the commercial air transportation industry, considering the application and adjustment of the proposed model.

Open innovation is one of the inter-organizational arrangement types most applied in the context of innovation. Relations between agents are the primary sources of risks when managing the dispersed knowledge in these arrangements. The authors have found five main risks associated, namely, risk of the innovative effort does not reach the expected objective, risk of knowledge transfer being ineffective, risk of misappropriation of value, risk of dependency (lock-in) and risk of relations.

The practical implication is the proposition of a procedure for applying the model to analyze the knowledge management risks in open innovation, which makes it a prescriptive model for identifying risks. The proposed model is described in four steps, namely, to identify the agents in the environment of the value of open innovation; to identify the types of relations of each agent; to consider the barriers to knowledge management in innovation; and to assess the risks considering the possibilities derived from the agents, their relationships and the barriers. The model is applied in the GOL case and the results are presented.

First, it uses a novel approach to investigate open innovation while studying its risks. This approach considers the knowledge is dispersed and flows from one organization to another through a combination of relations inside the environment of value where the open innovation materializes. Second, it contributes to theory development by opening a research front that fuses four areas: risk management, knowledge management, innovation and inter-organizational arrangements. Third, this paper proposes a theoretical model and presents its operationalization. The study aims to make an impact beyond academia and uses a case study to illustrate the model application in a real and interesting open innovation project to support the business model at GOL Airlines.

The purpose of this paper is to understand the consumption and demand of Chinese citizens for public digital culture, and make suggestions for government-supported public digital culture providers.

Through a questionnaire survey, this study investigates the provision of public digital cultural services (PDCS) from the perspective of consumption and demands.

The results indicate: the Chinese populace as a whole had low expenses on digital cultural services, and had not effectively utilized them to support their own development; significant disparities exist between demographics, particularly between urban and rural residents; the populace were strongly interested in participation in public digital culture, but the services had low actual utilization rates; and the services had been unable to meet the users’ quality-related demands.

The first study to approach the provision of PDCS from the side of consumption and user demand.

The purpose of this article was to provide an outline of the citation practices of “Evolving to a new dominant logic for marketing” by Vargo and Lusch (2004) to identify and discuss the most prominent research topics in which citations were used and to suggest future research based on the results of the analysis.

The authors used a comprehensive framework of citation practices based on iterations of previous literature to analyze the relevant literature, which they identified by accessing, systematically and rigorously, every available contribution matching a set of criteria. The authors then categorized these contributions and highlighted the main topics of research interest in each category.

The findings identify some of the factors in the continuous development of SDL, the way this new marketing logic permeated the scientific debate, the infusion of Vargo and Lusch (2004) into several contributions framed in the new logic or justified through it, and a general perception of a default reference. Additionally, the findings highlight the main topics of research interest in each category.

The analysis enabled the detection of the original paper's influence through advances in service studies, pollination into other fields of research and continuous scientific debate. The authors have highlighted several avenues for research and proposed future research directions.

This research analyzed the effects of the spread of the SDL cornerstone article and emphasized the advantage of using an in-depth approach to the analysis of studies through a framework applied to more than 4,600 studies.

The purpose of this paper is to provide a comprehensive analysis of international marketing (IM) studies within the context of banking and finance (B&F), articulating its significance and relevance in view of the growing influence of this topic in the global economy.

The systematic review methodology was applied for the purpose of identifying the relevant studies, as well as the key themes and dominant concepts. In establishing a quality benchmark for the review results, the final sample included articles published in peer-reviewed academic journals ranked 3, 4 and 4* in the ABS 2018 journal list, a common practice in existing systematic review studies.

Based on a systematic review of 66 studies, the results reveal that the topic has grown and continues to expand within the broader IM field over the past 35 years. From the proposed integrative framework, it is possible to identify the links between several IM subjects and B&F topics, highlighting a different intensity of studies and in-depth analysis among the various specific areas investigated.

The authors map and critically evaluate the extant IM research in B&F context for the purpose of increasing its coherence, scope and international dimension. Finally, the authors present a multidisciplinary, integrative framework that organizes the existing literature, provides the theoretical basis for scholars to further expand the boundaries of the domain and serves as a guiding tool for practitioners.

This paper aims to study the embodied nature of service employees’ work in human touch contexts.

The paper adopts the practice theory as its interpretive approach, using focus group interviews with service employees from different industries.

The study identifies four practice bundles related to the embodied dimension of service employees’ work: orienting, attuning, connecting and wrapping up. The findings illustrate how employees’ knowledge, skills and capabilities are used via the body.

The study provides guidance for managers to use an embodied perspective in the management of service employees.

This study contributes to the discussion on embodiment in service encounters by highlighting the embodied nature of service employees’ work.