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The purpose of this paper is to explore the extent to which Job Demands-Resources (JD-R) theory (Demerouti et al., 2001; Bakker and Demerouti, 2017) is an appropriate conceptual framework for understanding the physical environment for work.

A conceptual analysis of the multidisciplinary workplace literature was performed to assess the core propositions of JD-R theory as they relate to the workplace environment.

The analysis confirms that the workplace environment can be viewed as a composite of environmental demands (which instigate a health impairment process) and environmental resources (which trigger an engagement process). Employees proactively try to improve the suitability of their workspace through environmental crafting, motivated by minimising demands and maximising resources.

The application of JD-R theory to the workplace environment fills a gap in the literature for a framework which captures the dynamic nature of the employee-workplace relationship.

The purpose of this paper is to introduce a comprehensive framework that covers the major dimensions of performance-oriented office environments including involved actors and performance parameters on the one hand, and the processes and success factors of implementation and change management of such workspace projects on the other hand, with their interaction to be considered as well. This framework can serve as a first guideline and rough “checklist” to support such projects, both in research and practice.

The framework was developed and refined by combining international literature analyses, industry experience from the authors and application of first conceptual ideas to a pilot project. The methodology of the whole endeavor, not only this paper, is a grounded theory approach, acknowledging the intermediate state of prior theory regarding workspace change projects. The framework will thus be further developed with additional case-based empirics in the future.

The framework addresses the design parameters (the content) of (re)developing performance-oriented office environments as well as the management (the processes) of this (re)development including its implementation. Due to the considerable number of dimensions and factors relevant for workspace projects in addition to their interaction and dependency as well as the individuality of situation and stakeholders, the probability of workspace project failure is high. Knowing the parameters of workspace change project success and measures to be tracked and checked during the design and implementation processes of such projects is therefore imperative. Suggestions for operationalizing the relevant factors are made. Equally important is to understand and address individual emotions and concerns of those being involved in or affected by the change situation, and to inform and include them adequately. The comprehensive framework provides a respective first overview.

The framework is conceptual, based on many sources. Yet, the exhaustive inclusion of all research on the many relevant factors is neither feasible nor intended. The paper rather tries to be comprehensive on the dimensions to be considered and to only exemplarily concretize how to handle this complexity in a manageable and practical way. Future research needs to test and adapt the proposed framework, to detail key performance indicators (KPIs), indicators and processes suggested, and to develop an according planning and controlling system.

The paper pictures key aspects for the effective design and change management of holistic workspace projects. KPIs as well as leading indicators are introduced that can be used to measure the various dimensions in an ongoing process throughout all phases of the project, enabling the organization to anticipate or at least rapidly react to problems arising. Accordingly, success factors for managing workspace change are collected and structured along the workspace dimensions including actors and performance.

The originality of this study lies in the approach to comprehensively integrating design and change management parameters of workspace projects, the explicit performance orientation and the inclusion of the multitude of actors (i.e. users, facilities management, Human Resources, ICT). Instead of the design and its implementation only being supported by change management, the organizational environment and its needs – like way of working, organization models, performance priorities and change capabilities – are driving the design, which constitutes a new approach in the design activity.

The purpose of this paper is twofold: first, the relationship between crowding perceptions (i.e. employees’ perceptions of insufficient personal space due to offices’ physical constraints) and deviant workplace behaviors (DWBs) directed at both the organization as a whole (DWB-O) and individuals (DWB-I); and second, privacy invasion from supervisors and peers as a mediator.

Data were collected from 299 respondents working in open-plan offices at four medium-to-large sized IT-based companies. Drawing on conservation of resources theory, the paper suggests that under crowding conditions employees can perceive the physical workspace as a space-related resource that is threatened leading them to engage in DWBs out of a conservation strategy.

Structural equation modeling results significantly supported main effects of employees’ crowding perceptions on the two types of DWBs, with privacy invasion from supervisors and peers as full mediator.

The study could suffer from mono-method/source bias, and specificities of the studied IT-based companies and their work can raise concerns about the generalizability of the results.

The findings indicate that a proper physical office arrangement can be a useful tool for managers in combating employee DWB.

To date, the origin of workplace deviance has mainly been investigated in terms of the psychosocial work environment; however, the physical labor conditions (i.e. the layout of buildings, furniture, workspace, air conditioning, workplace density, etc.) have received little systematic attention.

The purpose of this paper is to determine the effect of the work environment, leadership style and organizational culture on job satisfaction and its implication toward the performance of the employees.

The research population was the whole 642 employees of Parador Hotels and Resorts, Indonesia. The amount of the samples was determined with the formula of Slovin, and the Structural Equation Modelling (SEM) sample consideration was equal to 200 employees. As many as 179 questionnaires were returned and sent for analysis. Proportionate stratified sampling was used for the sampling technique, and sample elements were determined by accidental sampling method. The analytical method used in this study was descriptive statistics and SEM–Partial Least Square with IBM Statistical Package for the Social Sciences (IBM SPSS) Statistics 22.0 software and WarpPLS 3.0 program.

The results show that work environment, leadership style and organizational culture have a positive and significant impact on job satisfaction, but only the leadership style has a positive and significant effect on the employee performance. Job satisfaction does not give a significant and positive effect on employee performance and it is not a mediating variable.

As indicated by the findings, the role of leaders in hotel industry, in this case general manager (gm), is of importance. Without a high-quality gm, job satisfaction and organizational culture will not be achieved.

An interdisciplinary body of literature has focused on the role of lighting in mitigating patient and employee stress and error-producing conditions in hospital settings. The purpose of this study is to explore how a new circadian lighting system installed in a small pharmacy unit with no penetration of natural light is experienced by staff. Psychosocial variables, such as affective organizational commitment, perceived productivity, well-being, and satisfaction with the physical work environment, were measured to further a line of inquiry that may help facilities managers and hospital administrators make optimal choices when purchasing lighting and commissioning retrofits.

Post-occupancy evaluation; mixed methods survey design.

While affective organizational commitment, perceived productivity, well-being and satisfaction with the physical work environment were experienced, to some extent, by employees, low average responses about whether the setting had improved, as the circadian lighting had been installed suggest that the retrofit did not affect them as positively as expected. Counter to the intention of the installation, participants did not perceive the circadian lighting as having strongly improved their levels of stress, concentration, mood or fatigue at work.

More research on simulated daylighting should be done to optimize occupant responses to lighting retrofits in hospitals. This case study supports recommendations to measure relevant psychosocial variables before and after a design change. Similarly, sized units within hospitals and health care facilities that possess analogous dimensions and design constraints concerning a lack of daylight penetration will benefit from this study’s mixed methods, results and interpretations.

The working environment has a considerable potential contribution to make to improving quality within an organisation. The introduction of the concept of total quality means that the role of the working environment in generating organisational success cannot be ignored any longer. Planning office space needs to consider the individual in context in terms of personal requirements as well as work requirements. The three design aspects which are crucial in determining quality are: (1) recognising different individuals′ needs; (2) finding more appropriate forms of expression which encourage people to communicate and work together, and (3) providing tools which extend people′s capacity for work.

This paper aims to examine the drivers of employee creativity and organizational innovation empirically. And to study how employee creativity significantly impacts organizational innovation in a highly competitive market.

This study is grounded in positivism philosophy. The theoretical model is grounded in the dynamic capability view (DCV) and further developed ten hypotheses and sub-hypotheses. To test our research hypotheses the authors utilized psychometric-based instruments. The authors obtained 575 responses from the automobile industry in India after multiple follow-ups. The data were utilized to check the construct validity and tested the authors’ research hypotheses using the co-variance-based structural equation modeling (SEM) tool (IBM SPSS AMOS 20.0).

The results support the authors’ research hypotheses. The findings of this study conform to the previous findings of the scholars which is an important aspect of the study. In the past various scholars have made an attempt to reproduce the results in different contexts. In a way, it helps to build confidence in the scientific merit of the results. It may be considered as an incremental contribution to the literature but it helps establish confidence in the theory of creativity and innovation.

The results offer a nuanced understanding to the practitioners and policy makers to understand “what” and “how” to improve employee creativity that plays a significant role in organizational innovation.

This study is an attempt to examine how the theory of creativity and innovation can be embraced by the Indian automobile industry.

The purpose of this paper is to study the relationship between accuracy and conscientiousness among people working in a tidy/messy work environment.

A laboratory experiment was conducted, where participants performing a simple task in a highly controlled environment were sorted into two different treatments, a tidy or a messy work environment.

The results of this study suggest that conscientious people commit more errors in a messy environment than in a tidy environment. Therefore, one of the most significant findings to emerge from this study is that a messy environment could be detrimental to the accuracy of conscientious people.

This study is limited in several respects. First of all, the sample is not large, with 80 participants; some variables, such us IQ levels, fatigue levels, caffeine consumption, etc. were not controlled for. Third, the task was restricted to inputting data into a computer.

Taken together, these findings suggest the need to promote excellence in work environment tidiness, because highly conscientious employees will work with greater accuracy, while the less conscientious will not be affected. Therefore, overall, accuracy will be better. Consequently, the managers of the organization should be committed to defining policies about high standards of tidiness in the workplace environment.

This is the first study to provide evidence of the moderation of the tidy/messy work environment in the relationship between conscientiousness and human accuracy. The present study sheds light on the impact of messy work environment on accuracy of high conscientious people, inducing them to work in a defective way.

This paper aims to explore, which characteristics of activity-based offices are related to the position of workers on the burnout – engagement continuum.

Literature review and an online survey amongst knowledge workers in the Netherlands, which provided data of 184 respondents from 14 organisations. The data has been analysed by descriptive statistics, bivariate analyses, factor analyses and path analysis, to test the conceptual model.

Five physical work environment constructs were identified of which three showed to have significant relations with employees’ position on one of the three dimensions of the burnout – engagement continuum. Distraction has a direct and indirect (through overload) negative relation with the individual strain (meaning increased exhaustion). Office comfort has indirect positive relations (through recognition and appreciation) with the interpersonal strain (meaning increased involvement). The possibility for teleworking has an indirect positive relation (through control) on the self-evaluation strain (meaning increased efficacy).

The findings show that in the design and management of a healthy physical work environment, corporate real estate managers and human resource managers should particularly pay attention to lowering distraction, providing comfortable workplaces and considering the option of teleworking to some extent.

This paper provides new insights into the impact of distinct activity-based workplace characteristics on workers’ position on the burnout – engagement continuum.