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Article
Publication date: 1 December 1990

Philip Webster

Outlines some of the main planning matter and concepts to be takeninto account when considering property development in France. Stressesthat the French town and country…

Abstract

Outlines some of the main planning matter and concepts to be taken into account when considering property development in France. Stresses that the French town and country planning system is complex. Advocates the assistance of local expertise.

Details

Journal of Property Finance, vol. 1 no. 4
Type: Research Article
ISSN: 0958-868X

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Article
Publication date: 1 September 1990

Philip Webster

Explains the background behind the European Works Directive71/305/EEC as amended by 89/440/EEC. Provides an outline of someimportant features likely to have an affect on…

Abstract

Explains the background behind the European Works Directive 71/305/EEC as amended by 89/440/EEC. Provides an outline of some important features likely to have an affect on tendering procedure within the European Community. Concludes that case law indicates that contractors and developers should endeavour to conform to the spirit and the letter of the law.

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Journal of Property Finance, vol. 1 no. 3
Type: Research Article
ISSN: 0958-868X

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Article
Publication date: 1 April 1991

Philip Webster

Outlines certain current aspects of European law relating to theenvironment. Includes discussion of material building works, otherinfrastructure projects and disposal of…

Abstract

Outlines certain current aspects of European law relating to the environment. Includes discussion of material building works, other infrastructure projects and disposal of waste. Suggests possible consequences for property developers, lenders of finance and property investors.

Details

Journal of Property Finance, vol. 2 no. 1
Type: Research Article
ISSN: 0958-868X

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Article
Publication date: 1 June 1994

Anna Kochan

Examines the benefits that a small French engineering design company isexperiencing after investing in a Laminated Object Manufacturing[LOM] rapid prototyping machine. It…

Abstract

Examines the benefits that a small French engineering design company is experiencing after investing in a Laminated Object Manufacturing [LOM] rapid prototyping machine. It constructs models from layers of paper which are cut to shape by a CO2 laser and glued together by a heated roller. The LOM machines works directly from design data developed by a CAD/CAM system. Gives advantages and disadvantages of the system and looks at possible future developments for the LOM machine, including the handling of new materials such as plastic films.

Details

Assembly Automation, vol. 14 no. 2
Type: Research Article
ISSN: 0144-5154

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Article
Publication date: 12 October 2010

Fang Meng

The article aims to discuss the relationship of culture and tourist behavior. The focus of the study is to propose an extended research framework related to…

Abstract

Purpose

The article aims to discuss the relationship of culture and tourist behavior. The focus of the study is to propose an extended research framework related to individualism/collectivism culture and group travel intention. The article seeks to argue that group travel intention and behavior is not only influenced by the cultural background of individualism or collectivism, but also a function of several factors including social, political, and economic influence, as well as personal background of individual travelers.

Design/methodology/approach

The article investigates the major current research and methodological issues in cross‐cultural tourist behavior studies. By reviewing and assessing important concepts related to this particular theoretical topic, the study proposes a conceptual framework based on the extensive literature review and discussion.

Findings

The study proposes that personal background, as well as social, political, and economic factors all moderate the relationship between culture and group travel behavior, making tourist behavior in collectivism or individualism cultures more similar or different from one another. The research also tests whether social conditions of marginality contribute to the differences.

Practical implications

The study helps avoid the stereotypes of individualism/collectivism culture related to group travel behavior, and provides better understanding of the function of various personal, social, political, and economic factors on tourist behavior.

Originality/value

Cross‐cultural studies in tourism are limited, especially in the tourist behavior sector. The article offers insights into the cultural differences and tourist behaviors on a more detailed market basis.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 4 no. 4
Type: Research Article
ISSN: 1750-6182

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Article
Publication date: 19 June 2009

Wineaster Anderson, Catalina Juaneda and Francisco Sastre

This paper aims to identify the motivations for choosing all‐inclusive package tours when traveling, and to specify the visitor and travel attributes associated with those…

Abstract

Purpose

This paper aims to identify the motivations for choosing all‐inclusive package tours when traveling, and to specify the visitor and travel attributes associated with those motivations.

Design/methodology/approach

A specific visitor‐exit‐survey involving all‐inclusive tourists visiting the Balearic Islands (n=843) was conducted during the summer of 2006 at the Airport of Palma de Mallorca. Then, through discrete choice models‐binary logit, relationships between the identified motivations and specified attributes were analyzed by looking for the attributes that are more associated with each motive.

Findings

The study results show that tourists traveling through all‐inclusive tours attach more importance to the motivations related to convenience and relaxation, economies of resources as well as safety and security in their vacationing processes; with specific tourist and trip attributes influencing the probability for confirmation.

Practical implications

Understanding the motivation of different tourist profiles visiting the destinations is useful in managing the tourism industry for satisfying specific tourist segments without jeopardizing the interests of the host community. A full understanding of all‐inclusive motivation would help travel organizers and marketers to plan, design and deliver products and services that cater for the specific needs of the all‐inclusive market, with the aim of capturing the financial benefits which are the central element of the economy.

Originality/value

There is still little knowledge in the literature about all‐inclusive package tourism. Specifically, the knowledge of tourist motivation with reference to the tour mode choice within the tourism landscape is still diluted, and therefore the motive behind one traveling through certain tour modes like all‐inclusives continues to miss the ground works. Nor have the factors that influence evaluation of the motivations related to the decision of this type of trip have been much studied, which renders this field of study one of the underdeveloped areas in the tourism social sciences. The paper attempts to contribute where there is this lack of knowledge.

Details

Tourism Review, vol. 64 no. 2
Type: Research Article
ISSN: 1660-5373

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Abstract

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Reference Reviews, vol. 12 no. 6
Type: Research Article
ISSN: 0950-4125

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Article
Publication date: 1 January 2000

Stuart James

Abstract

Details

Reference Reviews, vol. 14 no. 1
Type: Research Article
ISSN: 0950-4125

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Book part
Publication date: 14 October 2019

Stanislav Ivanov and Craig Webster

Purpose: The purpose of this chapter is to elaborate on the major conceptual and practical considerations of the use of robots, artificial intelligence and service…

Abstract

Purpose: The purpose of this chapter is to elaborate on the major conceptual and practical considerations of the use of robots, artificial intelligence and service automation (RAISA) in travel, tourism, and hospitality companies (TTH).

Design/methodology/approach: The chapter develops a conceptual framework of the major issues related to the use of RAISA in the travel, tourism and hospitality context.

Findings: The findings indicate that while there is a creeping incursion of RAISA into TTH, there are major concerns that the TTH industry has to consider in regard to automating TTH services.

Practical implications: In a practical sense, the chapter identifies the decisions that TTH industry professionals need to take when dealing with RAISA technologies. Furthermore, the chapter elaborates on the impacts RAISA have on business operations, marketing management, human resources and financial management of TTH companies. The TTH industry has to adjust its practices and communicate with its workforce in ways as not to increase Luddite tendencies and resistance among employees.

Social implications: The analysis shows that there is an upcoming era in which automation of services will be so advanced that wealthy countries may not need to import labour to make up with its own aging workforce, suggesting that RAISA and its further development has the potential for disrupting society and international relations.

Originality/value: This chapter provides a comprehensive review of the issues related to the use of RAISA in the TTH industry, including the drivers of RAISA adoption in tourism, advantages and disadvantages of RAISA technologies compared to human employees, decisions that managers need to take, and the impacts of RAISA on business processes. It shows how macroenvironmental pressures shape the microeconomic decisions to use RAISA in a TTH context.

Details

Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality
Type: Book
ISBN: 978-1-78756-688-0

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Article
Publication date: 7 March 2008

Maria de Fatima Oliveira

This paper seeks to investigate Philip Morris's responses to a decade‐long crisis through the analysis of its CEO's speeches. It also aims to reveal the rich potential of…

Abstract

Purpose

This paper seeks to investigate Philip Morris's responses to a decade‐long crisis through the analysis of its CEO's speeches. It also aims to reveal the rich potential of corporate speeches as examples of crisis management strategies.

Design/methodology/approach

In total, 67 speeches of Philip Morris's CEO are analyzed using centering resonance analysis. The data are also cluster‐ and factor‐analyzed. Combining quantitative and qualitative examination of the dataset provides a broader understanding of the organization's rhetoric strategies.

Findings

Philip Morris's CEO crafted specific frames and image repair strategies to fit different stages of the crisis. The frames and restorations strategies used are, respectively: profitable multinational bolstering, minimization, and attack the accuser (1994‐1996); litigation target, transcendence (1997‐1998); and corporate good citizen, bolstering and transcendence (1999‐2001).

Research limitations/implications

The paper highlights the significance of corporate speeches as a fully controlled form of corporate discourse that reveals strategic frames and communication tactics. Future research should concentrate on comparing such messages with other important actors' discourse.

Practical implications

The paper draws attention to the role of lawyers and other actors in defining crisis management strategies as well as emphasizing that corporate values may not be accepted by the entire society, yet may meet the expectations of specific stakeholders.

Originality/value

This paper combines qualitative and quantitative analysis to investigate a rich source of corporate communication: top management speeches. The study underscores how rhetoric strategies can play for time during crisis, but are limited in changing inherently bad products into socially acceptable ones.

Details

Social Responsibility Journal, vol. 4 no. 1/2
Type: Research Article
ISSN: 1747-1117

Keywords

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