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Article
Publication date: 1 June 1996

Philip A. Burgess and Lawrence R.P. Reavill

Discusses an investigation currently being undertaken into the implementation of total quality management in the engineering directorate of Anglian Water Services Ltd…

Abstract

Discusses an investigation currently being undertaken into the implementation of total quality management in the engineering directorate of Anglian Water Services Ltd. Identifies the need to measure the effectiveness of the execution of total quality in the company and feed back any recommended changes to enable improvements to be put into effect. A holistic approach to the measurement of the effectiveness of TQM is required not only to investigate and measure the “harder issues” such as structure, strategy and systems of an organization, but also the “softer issues” such as values, beliefs and behaviours (the effects of instigating the harder issues).

Details

Training for Quality, vol. 4 no. 2
Type: Research Article
ISSN: 0968-4875

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Article
Publication date: 1 February 1986

David C. Miller

CD‐ROM was first demonstrated in the United States in November 1984. Since then many organizations, including agencies of the Federal government, have embraced the…

Abstract

CD‐ROM was first demonstrated in the United States in November 1984. Since then many organizations, including agencies of the Federal government, have embraced the technology, and an increasingly large and diverse product base is emerging. In March 1986, Microsoft Corporation sponsored a major conference on the topic, which was attended by almost 1000 persons. The registration fee of $900 precluded most librarians from attending. David Miller provides a thorough report on the conference, and a complete directory of participants, for the benefit of those who could not attend.

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Library Hi Tech, vol. 4 no. 2
Type: Research Article
ISSN: 0737-8831

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Article
Publication date: 1 September 2000

Jonathan C. Morris

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within…

Abstract

Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.

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Management Research News, vol. 23 no. 9/10/11
Type: Research Article
ISSN: 0140-9174

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Article
Publication date: 1 April 1981

Virginia Hayden

Viewdata was a British invention. The inventor, Sam Fedida, came to work at the Post Office research centre in 1970, on a “viewphone” project. Apart from providing…

Abstract

Viewdata was a British invention. The inventor, Sam Fedida, came to work at the Post Office research centre in 1970, on a “viewphone” project. Apart from providing television pictures of the caller and recipient involved in a telephone conversation, the viewphone was also to allow transmission of computer data. Such a piece of equipment would, it was hoped, increase telephone network use during off‐peak periods.

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Library Management, vol. 2 no. 4
Type: Research Article
ISSN: 0143-5124

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Article
Publication date: 1 April 1994

AAR has announced that Terence (Terry) MacManus has joined the company as president and general manager of one of AAR Aviation Trading, Inc.'s operating units, AAR Allen…

Abstract

AAR has announced that Terence (Terry) MacManus has joined the company as president and general manager of one of AAR Aviation Trading, Inc.'s operating units, AAR Allen Aircraft. In this capacity, MacManus will be responsible for expanding the existing customer base, developing inventory management programmes, increasing leading capabilities and working in conjunction with other AAR units to provide full‐service programmes to customers. MacManus will report to Philip C. Slapke, president of AAR Aviation Trading, Inc.

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Aircraft Engineering and Aerospace Technology, vol. 66 no. 4
Type: Research Article
ISSN: 0002-2667

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Book part
Publication date: 30 July 2018

Abstract

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Marketing Management in Turkey
Type: Book
ISBN: 978-1-78714-558-0

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Article
Publication date: 1 July 1913

THE method of conducting some of the Library Association professional examinations at provincial centres this year has given rise to a certain degree of adverse comment…

Abstract

THE method of conducting some of the Library Association professional examinations at provincial centres this year has given rise to a certain degree of adverse comment. We have received a letter from the National Union of Clerks, signed Mr. Herbert H. Elvin, the General Secretary, in which it is stated that “If it is intended that the Library Association examination should take a place amongst the recognised professional examinations some enquiry should be made as to the methods adopted in the various local centres for the supervision of the candidates.” After giving some particulars, the letter proceeds: “If examinations are to be held, would it not be better to abolish local centres altogether, and hold the examination in London, where all candidates might be sure of receiving the same treatment?” At the Annual Meeting of the Library Assistants' Association at Nottingham the other day, numerous complaints of a similar nature were made, of which particulars are given in the current Library Assistant. No doubt special local circumstances affected the administration of the examinations to a considerable extent, but even making allowances for this, there seems to be plenty of room for reform and improvement.

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New Library World, vol. 16 no. 1
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 1 December 2007

Ceridwen Owen

Ecotourism is a burgeoning sector of the tourism industry offering a relatively guilt-free environment in which to satisfy the desire for travel and adventure. The…

Abstract

Ecotourism is a burgeoning sector of the tourism industry offering a relatively guilt-free environment in which to satisfy the desire for travel and adventure. The discourse is firmly entrenched within the dominant conception of sustainability where nature is seen as a privileged ‘other’, untouched by humans. This ideology is also prevalent in the design of ecotourism facilities, which are generally predicated on a model of minimal intervention. This low-impact approach is not problematic in itself, but it misses the opportunity to engage in a more productive and ‘regenerative’ relationship with place. Conversely, Philip Cox Richardson Taylor's design for the resort town of Yulara in central Australia sought a more constructive relationship with place and questioned the conventional notion of ‘resort’. Although this resort, constructed in 1984, predates the current ecotourism industry and certification programs, it remains an early exemplar of innovations in this area and offers the benefits of hindsight. Through an exploration of the ideals and realities of the design and subsequent occupation of Yulara, this paper questions the potential challenges and opportunities of the design of ecotourism facilities to engage in a more ‘regenerative’ agenda. In particular, it identifies the social context and consideration of spatial practice as a key area of opportunity for the built environment to contribute to the ecotourism goal of interpretation and education through a more reflexive form of environmental awareness.

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Open House International, vol. 32 no. 4
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 1 March 1974

Tom Schultheiss, Lorraine Hartline, Jean Mandeberg, Pam Petrich and Sue Stern

The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to…

Abstract

The following classified, annotated list of titles is intended to provide reference librarians with a current checklist of new reference books, and is designed to supplement the RSR review column, “Recent Reference Books,” by Frances Neel Cheney. “Reference Books in Print” includes all additional books received prior to the inclusion deadline established for this issue. Appearance in this column does not preclude a later review in RSR. Publishers are urged to send a copy of all new reference books directly to RSR as soon as published, for immediate listing in “Reference Books in Print.” Reference books with imprints older than two years will not be included (with the exception of current reprints or older books newly acquired for distribution by another publisher). The column shall also occasionally include library science or other library related publications of other than a reference character.

Details

Reference Services Review, vol. 2 no. 3
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 6 May 2014

Philip Beske and Stefan Seuring

The aim of this paper is to identify key categories of Sustainable supply chain management (SSCM) and related practices that are required to fulfill the demands of…

Abstract

Purpose

The aim of this paper is to identify key categories of Sustainable supply chain management (SSCM) and related practices that are required to fulfill the demands of sustainability and, therefore, contributing to sustainability performance. As part of this, the authors will identify different approaches in practice implementation in SSCM and supply chain management (SCM). SSCM has become a topic of great interest and is linked to the assumption that a more sustainable performance for businesses would be achieved on its implementation. Such performance has to be achieved with respect to all three dimensions of sustainability.

Design/methodology/approach

The paper is conceptual in nature. The authors draw from literature on SSCM and examine frameworks and critical accounts on the topic. This allows identifying key aspects of SSCM and pointing out differences and overlaps with SCM.

Findings

The authors identify five key categories which are of high importance for the sustainable management of supply chains: orientation toward SCM and sustainability, continuity, collaboration, risk management and proactivity. In a second step, the authors describe distinctive practices which allow organizations to follow the goals formulated in the five key categories. Finally, they highlight issues preventing companies that follow a rather “conventional” approach to SCM to reach the level where it can be called SSCM, i.e. how to reach sustainability performance in SCM.

Research limitations/implications

The work presented is conceptual in nature. It would be required to operationalize respective categories and, therefore, test them in empirical research.

Practical implications

The categories and practices identified within the framework can be used for guiding managers toward the implementation of SSCM. This is the case when management takes performance implication into account without solely considering rather simplistic indicators. At the same time, differentiating a company based on the implementation of sustainability practices has become more difficult, due to the proliferation of sustainability in a wider field.

Social implications

Social aspects are integrated into the framework on the same level as environmental and economic aspects, emphasizing the triple bottom line orientation.

Originality/value

While all practices applied in SSCM have originally been identified and described by researchers for the case of “conventional” SCM, their particular interrelation and joint implementation makes up SSCM and ensures a contribution to sustainability performance.

Details

Supply Chain Management: An International Journal, vol. 19 no. 3
Type: Research Article
ISSN: 1359-8546

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