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Article
Publication date: 1 June 2000

Phil Slater

Recent growth of concern relating to ‘elder abuse’ concurrent with recognition of the importance of user involvement has suggested a link between these two developments. Here…

Abstract

Recent growth of concern relating to ‘elder abuse’ concurrent with recognition of the importance of user involvement has suggested a link between these two developments. Here, however, Phil Slater argues that generalised principles cannot generate blueprints for implementation. A concrete illustration of the general arguments is offered.

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The Journal of Adult Protection, vol. 2 no. 2
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 1 October 2005

Phil Slater

The Green Paper's vision for the future of adult social care confirms New Labour's subsumption of the specific social problem of ‘elder abuse’ under a generic adult protection…

Abstract

The Green Paper's vision for the future of adult social care confirms New Labour's subsumption of the specific social problem of ‘elder abuse’ under a generic adult protection strategy, explicitly located within an overarching policy and legislative framework of social care generally.

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The Journal of Adult Protection, vol. 7 no. 3
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 1 December 2003

Guy Wishart

This article reports the findings of a national survey of the consultation of people with learning difficulties by social services departments in the development of adult…

Abstract

This article reports the findings of a national survey of the consultation of people with learning difficulties by social services departments in the development of adult protection procedures and guidelines. The survey also considered the consultation of other service users, carers and family, and staff. Despite the rhetoric of user involvement in adult protection literature, low levels of consultation for people with learning difficulties were found.

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The Journal of Adult Protection, vol. 5 no. 4
Type: Research Article
ISSN: 1466-8203

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Article
Publication date: 1 February 2002

Hilary Brown

Abstract

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The Journal of Adult Protection, vol. 4 no. 1
Type: Research Article
ISSN: 1466-8203

Article
Publication date: 1 December 2003

Abstract

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The Journal of Adult Protection, vol. 5 no. 4
Type: Research Article
ISSN: 1466-8203

Article
Publication date: 1 February 2002

Mariette Glover

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The Journal of Adult Protection, vol. 4 no. 1
Type: Research Article
ISSN: 1466-8203

Article
Publication date: 1 October 1998

Brendan Gray, Sheelagh Matear, Christo Boshoff and Phil Matheson

While academics have been attempting to establish empirical support for the marketing concept, managers have been facing a complementary challenge to implement this cornerstone of…

8064

Abstract

While academics have been attempting to establish empirical support for the marketing concept, managers have been facing a complementary challenge to implement this cornerstone of marketing theory. Both groups appear to have had limited success. Part of the problem may lie in a failure to establish a generalisable model of market orientation. There is also a lack of a parsimonious measure which managers can use to pinpoint organisational short‐comings. This study addresses both those problems by replicating and extending the market orientation research of both Jaworski and Kohli and Narver and Slater using a large multi‐industry sample of New Zealand companies. The result is a parsimonious and managerially useful 20‐item scale for measuring the market orientation of New Zealand companies. It is likely this scale could be generalisable to other country‐market contexts. The findings also indicate that the successful implementation of the marketing concept should produce improved customer and organisational benefits, particularly if performance is measured in terms of improved profitability, brand awareness, customer satisfaction and customer loyalty.

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European Journal of Marketing, vol. 32 no. 9/10
Type: Research Article
ISSN: 0309-0566

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Abstract

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Creative Ageing and the Arts of Care: Reframing Active Ageing
Type: Book
ISBN: 978-1-83867-435-9

Article
Publication date: 1 October 2002

Sheelagh Matear, Phil Osborne, Tony Garrett and Brendan J. Gray

This study utilises the inter‐relationship between market orientation and innovation in order to examine alternative mechanisms through which market orientation contributes to…

5080

Abstract

This study utilises the inter‐relationship between market orientation and innovation in order to examine alternative mechanisms through which market orientation contributes to service firm performance. Three mechanisms (direct, mediated and moderator) are examined using regression analysis and structural equation modelling in a sample of 231 firms which develop new services. Market orientation is found to contribute to performance through a dual mechanism in that it contributes both directly and through innovation, with innovation mediating the contribution. These results emphasise that researchers should consider the inter‐relationships between multiple sources of advantage in seeking explanations of firm performance.

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European Journal of Marketing, vol. 36 no. 9/10
Type: Research Article
ISSN: 0309-0566

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Article
Publication date: 1 October 2002

Rod B. McNaughton, Phil Osborne and Brian C. Imrie

A fundamental proposition in marketing strategy is that a market orientation is positively related to firm performance. However, the mechanisms of this relationship have yet to be…

5266

Abstract

A fundamental proposition in marketing strategy is that a market orientation is positively related to firm performance. However, the mechanisms of this relationship have yet to be explored in detail, especially in service industries where intangible assets are relatively more important. This paper addresses this issue by proposing a model that identifies important intermediate variables between a market orientation and increased firm value. The model posits that a market orientation guides investment in market‐based assets and other asset types, that these assets may be levered to create a competitive advantage and value for customers, and that this results in loyalty and easier customer attraction. Quicker and more extensive market penetration, shorter sales cycles, and decreased marketing and sales costs enhance the cash flow of a market‐oriented firm. This may be recognised in higher valuations, which ultimately translate into higher share prices and wealth creation for the owners of the firm.

Details

European Journal of Marketing, vol. 36 no. 9/10
Type: Research Article
ISSN: 0309-0566

Keywords

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