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The introduction of ‘floating support’ ‐ a tenure neutral service ‐ in many local authorities is causing much consternation among tenants because the scheme manager they thought would always be there is leaving. Yet, with an ageing population combined with increasingly finite resources, how can services provide support to those who need it most and to what degree should sheltered housing remain untouched? Arguing the case in favour of floating support, Tony Cousins and Phil Saunders outline the reasons why the new service model, while it may not be popular, is necessary.
This article reports on a recent study carried out by Sitra on behalf of the Yorkshire & Humber Housing Related Support Group, which resulted in the publication of…
This article reports on a recent study carried out by Sitra on behalf of the Yorkshire & Humber Housing Related Support Group, which resulted in the publication of Prevention and Personalisation ‐ the case for Housing Related Support (Sitra, 2010). The study demonstrated that a wide range of relatively inexpensive housing‐related support services across the region were cost‐effective and worked in accordance with choice and control, showing that the principles of prevention and personalisation can complement one another.
IN 1937, when Imperial Airways and Pan American were conducting their flight surveys of the North Atlantic route with developed Empire boats and Sikorsky 42's…
IN 1937, when Imperial Airways and Pan American were conducting their flight surveys of the North Atlantic route with developed Empire boats and Sikorsky 42's respectively, and later, in 1939, when Pan American had just opened up their first scheduled Transatlantic Service with Boeing 314's, the design staff of Saunders‐Roe were engaged on the study of a flying‐boat to meet the same requirements.
The purpose of this case study is to explore how a relatively economically insignificant business can gain and maintain access to a major supermarket chain on the other…
The purpose of this case study is to explore how a relatively economically insignificant business can gain and maintain access to a major supermarket chain on the other side of the globe in a world oversupplied with fine wines.
Based on the approach to case studies recommended by Lyons (2005), this case study is built on semi‐structured interviews with key informants, previous experience, observations, documentary and web resources, combined in a process of triangulation to ensure reliability and content validity.
The nature of the problems facing a small wine producer are described, followed by an account of how access to Tesco was achieved and maintained. Personnel with previous Tesco contact were found to be vital to gaining access. Providing exactly what the supermarket wanted, when it wanted it and with reliability to continue supply over time were found to be critical as was the role of the channel coordinator. Supplier/supermarket loyalty was able to survive opposition. Maintaining good relationships in the supply chain was supported at all levels by active participation of the supplier's principals, in all stages of the chain, both personally and in developing solutions to the supermarket's problems.
The case study describes the first successful export of wine from New Zealand to Britain for sale in Bag‐in‐Box containers and how this is far more efficient in “food miles”.
High quality of provision in higher education is seen as an institutional imperative in the 1990s. This coincides with the need to reduce unit costs and increase…
High quality of provision in higher education is seen as an institutional imperative in the 1990s. This coincides with the need to reduce unit costs and increase productivity. The delivery of these three outputs results in considerable demands being made on staff and places great stress on the need to ensure employee commitment. Organizations are explicitly or implicitly seeking employee commitment through a number of human resource and quality initiatives. One of these means is through employee communication. Briefly examines the theory of employee commitment. Proceeds to examine the role of employee communication in helping to promote and manage employee commitment. Uses survey data related to the attitudes of staff at a British higher education institution to discuss the linkage between communication, commitment and quality. Discusses key issues for those who manage communication in order to attempt to achieve commitment for quality.
With the introduction of the Teaching Excellence Framework (TEF), the status of teaching has been moved towards the centre of concerns in the UK higher education (HE…
With the introduction of the Teaching Excellence Framework (TEF), the status of teaching has been moved towards the centre of concerns in the UK higher education (HE) sector. This interest develops further the notion of teaching excellence created through various institutional and sectoral schemes such as the Higher Education Academy (HEA) fellowship. Whilst excellence schemes and the TEF all highlight the importance of teaching, they also run the danger of reducing it to lists and simplified proxies.
This chapter argues that reductive characterisations of teaching, through metrics supporting the TEF, such as the national student survey, or ‘idealised’ descriptions of the foundational aspects of ‘excellent practice’, all lead to partial accounts of the teaching process. Such characterisations might lead to creeping performativity and increasing organisational attempts to control. An alternative account of teaching is proposed based on complexity theory. This sees teaching as emergent, multifaceted and contextually based. It refutes notions of ‘best practice’ and argues that any attempt to capture ‘excellent practice’ is to reduce the holistic nature of the processes that bring teaching, learning, curriculum and assessment together.
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This…
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.
Just prior to the recent millennial transition, The Observer polled a cross‐section of British celebrities about their perceptions of paradise. Most of these were suitably…
Just prior to the recent millennial transition, The Observer polled a cross‐section of British celebrities about their perceptions of paradise. Most of these were suitably vague – perpetual joy, renewed relationships, blissful state of mind etc. – but the anarchic comedian Mark Thomas archly described Heaven as “smelling of bananas”. Off‐hand possibly, flippant undoubtedly, yet Thomas’s remark is strikingly apt, since bananas are the original “forbidden fruit” of the Garden of Eden. Apples are mere interlopers, latter‐day arrivistes that have prospered thanks to the spin‐doctoring tactics of the wily Serpent. This paper, therefore, aims to set the record straight by telling a tall banana tale and explaining how bananamarketing is the future of our field.