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This paper aims to describe an in-depth study conducted on transition of recovery into subsequent recovery phases after the 2010 super floods in the Sindh province of Pakistan. The objectives of this research were to examine the post-disaster activities after the floods and highlight the critical areas hindering the transition into an effective recovery phase.

A case study approach based on literature reviews with semi-structured interviews with disaster management stakeholders were applied as the primary source of data.

The study found that long-term recovery was the most neglected phase of post-disaster recovery (PDR). The factors hindering successful transition following short-term recovery activities are lack of following: community-level involvement, local administration and community capacity, disaster governance, different stakeholders and coordination, information and knowledge management.

This paper examines the long-term disaster recovery after the 2010 super floods in three districts of Sindh. Therefore, researchers are encouraged to investigate the factors in other areas for different types of disasters.

These findings are critical to planning future post-disaster recoveries in the region. It also provides a basis to investigate other types of disasters.

The transition of recovery into long-term phase has never been investigated before. The recovery phase is an opportune time to incorporate strategies for building back better, resilience, mitigation and preparedness. A PDR that does not incorporate these strategies in the long-term leaves affected communities in more vulnerable conditions for future disasters.

This research conceptualizes service recovery process (SRPs) within pre-recovery, recovery and post-recovery. This study aims to provide a summary of factors and strategies with respect to SRPs. Also, this research highlights different responses by organizations to SRPs. These responses are synthesized in this research in the context of SRPs.

This study provides a systemic literature review that considers only studies that have been published within the past 11 years to highlight the different response options used today. This study only selected papers that are included in a rigorous review process such that they explicitly contribute towards practice, theory and policy.

The pre-recovery is about the awareness of the problem whereby communication between the customer and organization is initiated to resolve the issue, and it provides a critical foundation for the recovery expectations. The recovery phase concluded with either a satisfactory resolution of the problem or when the customer gives up on his/her query due to another failure of the organization. Post-recovery encompasses the period in which the recovery efforts have concluded, and the customers have now started to evaluate their experience of preceding phases. A major contribution of this study is that it provides a summary of factors and strategies with respect to SRPs.

The managers of service-providing organization can use this synthesis to evaluate the response of their organization to different instances of service failures along SRPs. They can then modify their responses. Managers can also use this synthesis as part of an employee training programme to ensure wide coverage of potential responses of the organization following a failure of service.

This research then highlights different questions that can be explored in future studies regarding the various phases involved in SRPs. Finally, this research outlines the recommendations for businesses looking to benefit from adopting SRPs by also considering the related managerial implications. This study will provide a conceptual framework as to the future direction of the overall study through highlighting gaps of understanding related to SRPs.

The purpose of this study was to assess real estate cycles and their impact on property values in Gaborone, Botswana. Investors and real estate professionals in Botswana rarely assess property cycles when purchasing property. This study therefore, aims to assess whether real estate cycles do exist, their duration and the type of real estate cycle that Botswana experiences.

Data was collected from primary and secondary sources. This included sourcing out information at the Deeds Registry Office in Gaborone on residential property sales and a questionnaire to 100 property investors. A record was made of properties that were sold for the period of 16 years starting from the year 2000 to 2016. Secondary data on the other hand was also collected from published and unpublished books, academic journals, professional journals, magazines, reports and monographs. A quantitative approach was used in this study. Data was analysed using Microsoft Excel and subsequently presented in form of tables and graphs.

The findings from the literature review revealed that there are four phases in the real estate cycles (recovery, expansion, oversupply and recession) and each has distinct features that an investor must be aware of to avoid consequences in the property market. The results from the data analysis revealed that real estate cycles do exist in Botswana as identified during the past 16 years. The cycle that Botswana experiences is called the kitchen cycle. It was also evident that Botswana experienced three cycles lasting five to six years each. Furthermore, it was discovered that all phases in the real estate cycles affect property values.

There is relatively little information about property cycles and their timing in Botswana. Therefore, this study may assist valuation surveyors to make promptly informed decisions on property investment through cycle assessment and hence positively inform the public and financial stakeholders. Society might find this beneficial in as far as decision-making is concerned when thinking of investing in real estate. The current system at the deeds office is cumbersome and time consuming, thus making it difficult for the researchers and possibly the public to analyse the property market. This study therefore, may encourage the Deeds Registry Office to computerize their records.

There is relatively little information about property cycles and their timing in Botswana. Therefore, this study may assist valuation surveyors to make promptly informed decisions on property investment through cycle assessment and hence positively inform the public and financial stakeholders.

Society might find this beneficial in as far as decision-making is concerned when thinking of investing in real estate.

To the best of the authors’ knowledge, this paper is the first of its kind in Botswana to extend the knowledge of real estate cycles and their impact on property cycles in Botswana.

The purpose of this paper is to examine the transportation organizational service provision and travel behavioral responses after the March 2011 disaster in North East Japan. This research aims to identify the areas for capacity building in transportation to support resilient built environments.

A case study approach was taken to examine the transportation organizational service provision in one of the most devastated communities after the 2011 Japanese earthquake and tsunami. Data on post-disaster transportation arrangements were collected from local newspapers, desk reviews of reports by transportation operators and the local council, semi-structured interviews with local council and community groups, and a residents’ questionnaire surveying travel behavior. Organizational responses were analyzed by: the pre-disaster phase, the emergency phase, the rebuilding (temporary settlement) phase and the recovery (permanent settlement) phase.

Transportation demand changes dramatically in the emergency phase. In the re-building phase, an efficient and effective provision of a transportation service is required. The recovery and pre-disaster phases are critical as these are the time to build capacity for resilience. Practical application of the land use and transportation planning process is recommended in forming a transportation master plan.

This research is the first attempt to analyze the transportation organizational responses after a disaster in four discrete temporal dimensions. The knowledge provided in the paper is derived from the examination of the transportation responses in a city after a major disaster. The findings are more generally applicable to any built environments that are aiming for resilience.

Detailed step by step calculations have been made of the recovery with fixed elevator from a high speed dive for three different aircraft; for these calculations measured wind tunnel data were used. The aircraft differed markedly in the behaviour of their restoring margin Km=− (∂Cm/∂CL)M. The calculations demonstrated in all cases an initial, rapidly damped, short period oscillatory phase, a nearly constant value of ρV2 throughout the recovery, and subsequent to the initial oscillatory phase Cm was small. These results enable three different approximate methods for calculating the recovery after the initial oscillatory phase to be developed. The first is applicable where only a rough estimate of the recovery characteristics is required and the value of Km is about 0·3 or greater; it is very simple and quick to apply. The second is only a little more complicated and is found to give reliable results where Km is of the order of 0·1 or greater. The third method is the most complicated of the three but is still fairly simple and quick and it can be expected to give reliable results in all cases except where Km is appreciably negative for a considerable portion of the recovery. In the latter case, however, the aircraft is liable to be unstable and detailed step by step calculations or simulator studies are essential for an accurate assessment of the recovery. The main features of the initial oscillatory phase are satisfactorily predicted by Gates' manoeuvrability theory if the restoring margin Km is adequately positive (that is, greater than about 0·005) and if this factor docs not vary rapidly with Mach number at that stage. No detailed investigation has been made for aircraft diving at supersonic speeds; however, it seems likely that the general results of this investigation will still apply in such cases.

The purpose of this study is to assess the potential economic cost of the COVID-19 pandemic on China's macroeconomy and agri-food system and provide policy recommendations to stimulate economic growth and agri-food system development.

An economy-wide multisector multiplier model built on China's most recent social accounting matrix (SAM) for 2017 with 149 economic sectors is used to assess the impact of COVID-19 on China's macroeconomy and agri-food system. SAM multiplier analysis focuses on supply chain linkages and captures the complexity of an interconnected economy.

The paper finds that both the macroeconomy and agri-food systems are hit significantly by COVID-19. There are three main findings. First, affected by COVID-19, GDP decreased by 6.8% in the first quarter of 2020 compared with that in 2019, while the economic loss of the agri-food system is equivalent to 7% of its value added (about RMB 0.26 trillion). More than 46m agri-food system workers (about 27% of total employment) lost their jobs to COVID-19 in the lockdown phase. The COVID-19 affects the employment of unskilled labor more than that of skilled labor. Second, when the economy starts to recover during the second and third quarters, the growth rate in the value added of the agri-food system turns positive but still modest. Many jobs resume during the period, but the level of agri-food system employment continues to be lower than the base. The agri-food system employment recovery is slower than that of other sectors largely due to the sluggish recovery of restaurants. Agri-food system employment drops by 8.6m, which accounts for about 33% of the total jobs lost. Third, although the domestic economy is expected to be normal in the fourth quarter, external demand still faces uncertainties due to the global pandemic. The agri-food system is projected to grow by 1.1% annually in 2020 with resuming export demand, while only by 0.4% without resuming export demand. These rates are much lower than an annual growth rate of 4.3% for the agri-food system in 2019. The results also show that, without resuming export demand, China's total economy will grow less than 1% in 2020, while, with export demand resumed, the growth rate rises to 1.7%. These rates are much lower than an annual GDP growth rate of 6.1% in 2019.

The results show that continuously reducing economic dependency on exports and stimulating domestic demand are key areas that require policy support. The agri-food system can play an important role in supporting broad economic growth and job creation as SMEs are major part of the AFS. Job creation requires policies to promote innovation by entrepreneurs who run numerous SMEs in China.

This paper represents the first systematic study assessing the impact of COVID-19 on China's agri-food system in terms of value added and employment. The assessment considers three phases of lockdown, recovery and normal phases in order to capture the full potential cost of COVID-19.

This paper aims to call for change in disaster research through a metis-based approach that values practical skills and knowledge (vs technical knowledge) derived from responding to ongoing changes in the natural and human environment.

This paper is based on metis from Miami-Dade County that is prone to an array of climate-related disasters. Metis is supplemented by a review of secondary sources (e.g. newspaper articles, government reports).

There is a need to reconceptualize disaster phases in disaster research—preparedness, response, recovery and mitigation. For many members of marginalized communities of color, this paper depicts preparedness and mitigation as luxuries and response as a time of worry about financial obligations and survival after the disaster. It suggests that even communities that are not on a hurricane's path could have post-disaster experiences. It also highlights ongoing risks to marginalized communities' physical and mental well-being that are in addition to the mental health impacts of the disaster during the recovery phase.

This paper's originality is twofold: (1) underlining the importance of metis, a less studied and understood concept in disaster risk reduction, prevention and management literature and (2) questioning disaster researchers' technical knowledge with respect to each of the four disaster phases in light of metis.

The purpose of this paper is to explore the impact of the product residual value (PRV) and the loss of value over time of returned products in the reverse supply chain configuration. It also examines whether or not the distinction of Fisher's functional and innovative products holds for the reverse supply chain.

In order to identify the relevance of the Fisher model, the model needs to be recast in terms of PRV, which, in this context, is considered the independent variable in the reverse logistics arena. Products defined as innovative in Fisher's taxonomy correspond to disposed products with high residual value, whereas functional products correspond to disposed products with low residual value. Furthermore, the PRV and the speed at which returned products lose their value are considered in order to determine the configuration of the reverse supply chain that allows for recapturing most of the PRV. These notions have then been tested by analyzing two reverse supply chains with a case study research methodology.

The findings show that low PRV is associated with second‐class recovery options (recycling and energy recovery) and that high PRV is associated with first‐class recovery options (reconditioning and remarketing). When the recovery option is recycling, time is not relevant, the primary objective is cost reduction (efficiency), the chain is centralized, and actors and phases of the reverse chain are determined by the specificity of the recycling process. When the recovery option is reconditioning, time is primarily relevant, tradeoffs between costs and time efficiency are necessary, the chain presents a centralized structure, and the presence of other types of actors and phases influences the structure of the reverse supply chain.

The focus is restricted to the industry of electrical and electronic products.

Based on the outcome of the study, managers are able to determine the basic prerequisites for the design of their reverse supply chains.

Previous literature suggests that when the PRV is high, early product differentiation is necessary, and the chain is therefore decentralized. The paper demonstrates that this is not confirmed in the case of low returned volumes and high reconditioning quality standards.

The purpose of this paper is to capture the stories of earthquake experiences from one community and relate this material to some of the psychological phases of recovery from a disaster.

The approach taken was qualitative, explorative and participatory. The researchers were partners in the school project, as the school determined its own methodology, participation and end result. The audio or video interviews were open-ended and explored broad themes, in groups and individuals. Participants included multiple members of the same families. The stories of the participants were used to illustrate the psychological phases of recovery.

The experiences of the research participants were reviewed through the psychological phases of recovery highlighted in the literature (e.g. Myers and Zunin, 2000). The phases identified in the stories indicate that the Christchurch situation is consistent with international experience. Additional psychological responses such as community bonding and resilience, as well as living with secondary stressors, were also identified.

There are some commonalities apparent for this group of interviewees, for example, many were together at the school, at the time of the 22 February 2011 earthquake. However, there are also many differences and unique experiences and as such, only tentative generalisations can be made from these interviews.

The paper contributes to the wider collection of research on and about the Canterbury earthquakes by discussing elements of psychological recovery through the experiences of one community of parents, teachers and primary school children.