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The purpose of this paper is to identify issues related to the management of intellectual capital in libraries. Intellectual capital and public libraries are closely related in our experiences and in our minds. In this viewpoint, the libraries and the information professionals, consciously or unconsciously, have been deeply involved in the management of library's knowledge capital resources. Understanding and managing the public libraries' knowledge capital is essential since conventional capital alone is no longer a sufficient condition for success.

This paper provides a review of the fundamentals of intellectual capital and knowledge assets management for public libraries.

A number of intricate management issues are discussed including social value creation and intellectual capital, library goodwill, cooperation and competition (co-opetition) dynamics within library networks and the physical location effect on library knowledge capital.

The awareness of intellectual capital management in libraries is augmented and management guidance is provided.

This paper aims to present a methodological framework for the identification of a hierarchy among the three categories of intellectual capital, i.e. human, organizational/structural and relational capital, with respect to their contribution to the objective of improving a library's performance. It also seeks to provide a case study of Greek central public libraries.

The framework is based on an analytic hierarchy process (AHP) application including utilization of a Delphi method and ISO 11620 international standards. Finally, empirical evidence is produced for the Greek central public libraries.

The proposed framework may be employed for prioritizing intangible assets in libraries. For the Greek central public libraries it has been indicated that human capital contributes more than the organizational/structural capital and this in turn more than the relational capital.

Although the proposed methodological framework is intended to be widely applicable, the case study results cannot be directly generalized due to the uniqueness of the Greek public libraries environment.

A hierarchy may be an invaluable tool for the library's management in order to better utilize the intangible resources and effectively allocate investments to human, organizational and relation capital assets in order to improve the library's performance

The paper shows that the framework for building a hierarchy of intellectual capital in libraries is based on a rather challenging research approach for prioritizing intangible assets with respect to predefined management objectives.

The aim of this study is to investigate how the information needs satisfaction of visual art teachers affects their creativity. Visual art teachers’ information seeking behaviour and specifically the association of information needs satisfaction with creativity has been an understudied area, despite competent information seeking being considered essential for high quality practices of art teachers.

A questionnaire survey was developed addressing the information seeking behaviour of art teachers, informed by Wilson’s model (1981), including visual art teachers’ information needs, information resources, obstacles faced while seeking information and the perceived impact of information needs satisfaction on visual art teachers’ creativity.

The study included 298 visual art teachers in Greece. The results demonstrated that the key information needs of art teachers were mainly related to materials’ properties, techniques for creating artwork and artwork promotion methods. Online information sources were the preferred sources of art information, followed by colleagues, personal collections and visits to galleries and museums. Our study identified lack of time, lack of specialized libraries and copyright, as the main barriers to information seeking.

Information about art plays a substantial role in visual art education, while visual art teachers’ information needs satisfaction positively influences their creative endeavours. There is a need to further explore the digital information needs of visual art teachers.

The purpose of this paper is to study the role of academic music libraries in financially straitened times. The academic music library aims to cover the information needs of the academic community; yet the unique nature of music information also allows academic libraries to develop services for a broad spectrum of different user groups.

The theoretical analysis is supported by empirical evidence from a nationwide survey in Greece. The survey was carried out from July to September 2013 and presents results from interviews with the directors of all academic music libraries in Greece.

The results suggest that the period of economic crisis is also a period of challenges and innovation for music libraries which calls them to redefine policies and priorities, and further consider the needs and expectations of wider audiences, i.e. musicians outside the academic community. The financial downturn can be seen as an opportunity for restructuring the academic music libraries and for the development of a wider framework of operation which calls for an outreach strategy and cooperation with external music associations and organizations.

It is one of the very few studies providing theoretical and empirical evidence linking academic music libraries to musicians and the significance of collaborative partnerships.

The global recession which began in 2008 affected the entire world including the European economy, with some countries being influenced more than others. At the end of 2012 the Greek economy was encountering a fourth consecutive year of deep recession while pressures to cut expenses in all sectors were still growing and making headline news. Academic libraries, which are dependent upon state funding, were experiencing the consequences of constant and deep budget cutbacks during that period. After a review the literature on the impact of the economic crisis on academic libraries in Greece, as well as at the international level, this chapter describes the results of a survey of Greek higher education academic libraries about the consequences of the devastatingly harsh economic environment in which they currently, and probably will continue to, exist. A survey was conducted online with 25 out of the 37 academic library directors in Greece. After analyzing the survey results, the authors describe strategies to sustain services and resources and propose strategies to adjust to a new fiscal reality. These strategies include synergies and alliances that academic libraries can achieve with various agencies within their educational institutions and/or externally. While the results are limited to a small number of academic libraries in one European country, all types of libraries can utilize the strategies outlined in this chapter.

Intellectual capital is the set of all intangible assets, that is, invisible, non-monetary assets held by a library, which can be identified as separate assets. Intellectual capital has become the buzzword of a knowledge-based economy and is the ultimate source of competitive advantage. In this work, we review the literature to analyse the effect of intellectual capital utilisation in the overall library management, to identify and classify intellectual capital and to provide some guidelines for researchers and practitioners. A literature review for the intellectual capital in libraries is conducted, and a qualitative analysis is undertaken, which interrelates library management to intellectual capital is taking place. The review leads to identification and classification of intellectual capital as well as to a number of quite innovative and interesting issues for the interrelation of intellectual capital to the management of libraries. The issues studied include intellectual capital economic valuation methods, the effect of the locality (spatial factor) to intellectual capital utilisation and the analysis of co-opetition (cooperation and competition) for intellectual capital utilisation. This is one of only a few studies about the management of intellectual capital in libraries and information services (LIS)—an innovative and challenging area of research in library management.

The purpose of this paper is to investigate the connection between musicians’ information seeking behaviour and the creative process in music, providing a framework for understanding the role of information needs satisfaction in musical creativity. A number of studies in information science literature have been carried out attempting to model cognitive, affective, behavioural and contextual factors associated with music information seeking behaviour. However, only few studies have addressed the relationship between information seeking behaviour and musical creative activities such as composition, performance and improvisation, listening and analysis.

The focus of this paper is to provide a framework for the study of information seeking behaviour for the purposes of satisfying musical creativity information needs, combining the theoretical basis of an established model of information behaviour developed by Wilson and the theoretical perspectives of a music creative thinking model proposed by Webster. The key features of the two models are synthesized in a unified model of information seeking behaviour for musical creativity and enriched with research findings identified in the literature of both musical information seeking and musical creativity.

The proposed conceptual framework offers an integrated interpretation of the combinations of information needs, information resources and environmental/personal barriers, which enable musical creativity. In the authors’ approach “musical creativity” is treated as a musician’s aim or ambition or drive for expression and is influenced by the way musicians seek information for that purpose. Therefore, musical creativity is an intentional behaviour which acts as motivator for information seeking and is affected by the available information and the musician’s information seeking profile. The current study include three important findings: first, the design and development of music library and information services for musical creativity; second, the development of music information literacy skills for creativity; and third, the information seeking behavioural perspective for universal musical creativity, and the implications for cultural musical heritage diffusion around the world.

An integrated information seeking behaviour model which includes musical creativity is developed through the synthesis of two already existing approaches, that of Wilson for information seeking behaviour and that of Webster for creative thinking in music. The present conceptual study presents a three stage pattern or process for modelling information seeking for musical creativity: the process initiates with the intention-motivation for creativity, then proceeds to information seeking behaviour and then concludes with the musical creativity outcomes. This is the first study that seeks to understand the relationships between creativity and information seeking behaviour.

The aim of the paper is explore issues related to the intangible assets in libraries and provide first results regarding their identification, categorization, valuation and reporting.

A review of the literature for the intangible assets in academic libraries is provided and a number of important approaches related to the management of intangible assets are discussed.

Library and information services include both tangible and intangible assets. In the economic reality of the twenty‐first century, the intangible assets critically contribute, in combination with the tangible assets, to the overall value and performance of academic libraries. Specific management actions and activities related to intangible assets are required.

This paper contributes to the discussion of the significance of intangible assets and some initial results are exhibited. The intention of this work however is to stimulate further research on the management of intangible assets in libraries and information services.

A theoretical discussion of intangible assets in academic libraries is provided and a number of issues for their management are raised.

The purpose of the paper is twofold: to provide an overview of the present situation at the Greek central public libraries and to identify strategic development areas in regard to education and training, social and economic development, e‐government, reading policy, cultural cohesion and identity.

A survey was conducted in January and February 2008 through extensive semi‐structured interviews with all the 29 Greek central public libraries.

The paper finds that a formal strategic plan is becoming necessary for the Greek central public libraries in order to understand themselves, redefine their policies and priorities, and further consider the needs and expectations of their users and of the society as a whole.

This paper contributes to the discussion on the development of strategic planning aimed at the central public libraries in Greece and may assist in providing evidence for strategic planning in a national and/or in an institutional level.

It is one of the very few studies in Greece providing empirical evidence for the strategic planning and management of the central public libraries.