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Article
Publication date: 15 June 2018

Maria Major, Petri Suomala and Teemu Laine

619

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Qualitative Research in Accounting & Management, vol. 15 no. 2
Type: Research Article
DOI:
ISSN: 1176-6093

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Publication date: 7 January 2014

179

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Managing Service Quality: An International Journal, vol. 24 no. 1
Type: Research Article
DOI:
ISSN: 0960-4529

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Article
Publication date: 4 July 2013

Kristina Heinonen, Anu Helkkula and Maria Holmlund

401

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Managing Service Quality: An International Journal, vol. 23 no. 4
Type: Research Article
DOI:
ISSN: 0960-4529

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Article
Publication date: 18 January 2013

Derek H.T. Walker

152

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International Journal of Managing Projects in Business, vol. 6 no. 1
Type: Research Article
DOI:
ISSN: 1753-8378

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