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Article
Publication date: 1 August 1995

Derek Lawrence and Peter Yarlett

Presents a competency framework developed by London Borough ofCroydon for the council′s employees, in an attempt to develop managementskills and improve service quality. Describes…

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Abstract

Presents a competency framework developed by London Borough of Croydon for the council′s employees, in an attempt to develop management skills and improve service quality. Describes the implementation of the framework and the positive use of appraisal as a development activity leading to training programmes and the creation of a learning environment. Concludes that training and development cannot be seen as separate from the process of change. Suggests that such training should, in fact, be given before implementing change so that employees are more able to cope.

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Management Development Review, vol. 8 no. 4
Type: Research Article
ISSN: 0962-2519

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Article
Publication date: 1 September 1995

Martin Fojt

This special “Anbar Abstracts” issue of the Industrial and Commercial Training is split into five sections covering abstracts under the following…

Abstract

This special “Anbar Abstracts” issue of the Industrial and Commercial Training is split into five sections covering abstracts under the following headings:Education/Graduates/Students; Training/Learning Techniques; Management Development; Career/Human Resources Development; Training Technology.

Details

Industrial and Commercial Training, vol. 27 no. 9
Type: Research Article
ISSN: 0019-7858

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