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Discusses the velocity and depth of change occurring in our society at the turn of this century, and the importance of inclusion and participation of individuals as a means of deriving sound outcomes. As organizations embrance inclusion and participation, this article discusses some of the fundamental shifts which must occur in our social systems, and some basic changes which must occur in our thought processes in order to understand the fundamental long‐term nature of the problems we face as a human face.

From earliest times the land and all it produced to feed and sustain those who dwelt on it was mankind's greatest asset. From the Biblical “land of milk and honey”, down through history to the “country of farmers” visualised by the American colonists when they severed the links with the mother country, those who had all their needs met by the land were blessed — they still are! The inevitable change brought about by the fast‐growing populations caused them to turn to industry; Britain introduced the “machine age” to the world; the USA the concept of mass production — and the troubles and problems of man increased to the present chaos of to‐day. There remained areas which depended on an agri‐economy — the granary countries, as the vast open spaces of pre‐War Russia; now the great plains of North America, to supply grain for the bread of the peoples of the dense industrial conurbations, which no longer produced anything like enough to feed themselves.

An attribute common throughout Lor’s distinguished career has been a passion for learning and continuous improvement in an approach that sets high standards, both for himself and others. Taking on the informal mantle of both mentor and mentee, these contributions have blended with no clear boundaries or timelines.

Lor has been active in the library and information sector (LIS) landscape since the 1960s. A stalwart of the library and information profession, the author is being honoured by International Federation of Library Associations and Institution (IFLA) with a prestigious festschrift in recognition of a librarian who has made a sustained contribution to the library and information profession over decades with significant impact on academia, scholarship, praxis, communities and individual librarians.

Lor is recognized as a lifelong mentee as evidenced by his unbounded forays into discovery driven by a natural curiosity that, in turn, shaped his approach to mentoring through teaching, instilling best practices in research methodology and significant contributions to international librarianship. Today this continues in a regular column for South African librarians, drawing from the international literature of books, libraries and information, his role as a key figure in the establishment of Library and Information Association of South Africa (LIASA) in the 1990s, as well as experience from close involvement in developing LIS policies for post-apartheid South Africa, drafting guidelines for national library legislation and serving as IFLA Secretary-General in The Hague.

This viewpoint has been an attempt to share reflections on one individual’s lifetime of influence without borders or timelines. Without doubt, Lor’s global mentorship reach remains unbounded in his approach to critical thinking and desire for continuous improvement for himself and others.

The purpose of this paper is to consider the development and application of marketing theory and practice over time and its current status. The terms “brickbats” and “bouquets” are used as metaphors to extend praise or criticism for marketing. In doing so, the authors draw upon the views of leading theorists over time and apply these in the current environmental context.

The approach adopted is discursive, critical and conceptual.

Following literature review, and drawing upon current examples, marketing as a discipline is subject to both kudos and criticisms. Nonetheless, it is concluded optimistically in that marketing can be an even greater source for societal good. That “goodness” is partly based upon the added impetus of social media adoption and use by consumers, the need for growth and accelerative innovation in the digital age coupled with the democratisation of consumption. Nonetheless, the authors offer the caveat that free competitive markets lead to market failures, and the need for market regulation by governments is becoming more evident.

The implications of the paper are profound. Academics should be concerned in and involved with marketing theory. Questions need to be raised concerning non-robust definitions of marketing and its application. The authors wait for a consumer-led approach to marketing to add depth to the marketing theory.

Marketers need to be made more accountable for their actions. Consumers need to become part of the marketing process. Marketing claims need to be verified by delivered benefits. Companies need to take steps to ensure that the marketing process does not end at purchase. Satisfaction needs to be made manifest. Likewise, dissatisfactions need to be managed well as part of the marketing process.

Too much marketing currently is relatively unregulated in the sense that there are so few opportunities to evade its myriad reach and – despite social media – little chance of changing marketing practice for the good of societies. Many criticisms of marketing practice are not being addressed in the literature.

Marketing is a vibrant force in all nations and markets. It is deeply rooted in business practice. It is contemporaneous and relevant. It is global and national. But, it is not entirely all good news. There are caveats and criticisms as well as kudos and praise. While both are addressed here, the topic needs to be considered for marketing and its accompanying theory and practice to change.

The purpose of this paper is to identify and analyze the topics published in the journal in the five-year period from 2005 to 2009.

A qualitative examination of content by year identifies prevalent themes.

The beginning and ending of the time period demonstrate continued interest in major figures of our field and the context of their thinking. Quality, excellence and continuous improvement were recurrent topics as were those of business in society, ethics and social responsibility. The value of historical analysis with suggested methodologies for further study was included.

The paper is limited to the topical papers within this five-year timeframe and a qualitative analysis of themes. Fewer than expected papers were published on leadership and international subjects given their important to the field.

Aspiring authors may find the historical background for the current topics of entrepreneurship, quality, ethics and social responsibility convenient. Helpful advice from experts about how to study management history is highlighted. Cross-cultural and international historical linkages on themes and concepts are identified as areas in need of additional research.

The social construction of studying and teaching history is discussed. The context in which major writers lived and events occurred is recognized as a major factor in interpreting situations.

The paper reviews over 100 articles to categorize the historical origins of current and recurring topics into major themes. Papers are organized by topic, person or event into a chart by year.

Provides background for the use of cases and scenarios for anticipatory learning that require participants to acknowledge and reshape their mental models of the future. Reviews the issues central to anticipatory learning programmes.

Recently, the institutional performance model has been used to explain the increased distrust of health care system by arguing that distrust is a function of individuals’ perceptions on the quality of life in neighborhood and social institutions. We examined (1) whether individuals assess two dimensions of distrust consistently, (2) if the multilevel institutional performance model explains the variation of distrust across neighborhoods, and (3) how distrust patterns affect preventive health care behaviors.

Using data from 9,497 respondents in 914 census tracts (neighborhoods) in Philadelphia, we examined the patterns of how individuals evaluate the competence and values distrust using the Multilevel Latent Class Analysis (MLCA), and then investigated how neighborhood environment factors are associated with distrust patterns. Finally, we used regression to examine the relationships between distrust patterns and preventive health care.

The MLCA identified four distrust patterns: Believers, Doubters, Competence Skeptics, and Values Skeptics. We found that 55 percent of the individuals evaluated competence and values distrust coherently, with Believers reporting low levels and Doubters having high levels of distrust. Competence and Values Skeptics assessed distrust inconsistently. Believers were the least likely to reside in socioeconomically disadvantaged and racially segregated neighborhoods among these patterns. In contrast to Doubters, Believers were more likely to use preventive health care, even after controlling for other socioeconomic factors including insurance coverage.

Our findings suggest that distrust patterns are a function of neighborhood conditions and distrust patterns are associated with preventive health care. This study provides important policy implications for health care and future interventions.

This talk is about the future. There is only one certain thing we know about the future and that is that we know nothing about the future.